Holiday Inn Express Spokane Downtown - Spokane

The hotel is currently under construction, so the parking lot is full to the very last space, there were construction workers in our hallway at 9:30AM pulling off wall paper and re-papering, the breakfast is located in three hotel rooms that they have tried to convert... For all of the construction that was happening, they did their best to make your […] stay as comfortable as possible. However, I wish we would have had a heads up about the construction prior to booking. Read more

Genuine Hotels.com guest review

Comfortable stay, nice beds, friendly staff went above and beyond, great breakfast (though temporarily served in small quarters because of building addition going on).

Genuine Hotels.com guest review

The hotel is in the middle of a re-model so parking was very crowded. Actually the breakfast area was scrunchy also. 3 small rooms and a hallway. Too many people too close. Food was good for a continental breakfast.The room was comfortable and clean not really what I expected for the money though.

Genuine Hotels.com guest review

The hotel lobby is under construction, they began construction work at 5:45am and could be heard through out the hotel. The breakfast area is non-existent! :(

Genuine Hotels.com guest review

The Lobby was being remodeled so it made things a little confusing. When this motel is finished it will be an above average Holiday Inn Express.

Genuine Expedia guest review

Stay was good. I would definitely stay there again. This is not a luxery hotel, but everything was fine, the people working there were wonderful, rooms were clean and modern and the price for a downtown hotel was good. It snowed a bit the night I was there and in the morning, all the cars had the snow scraped of their windows - who can't be impressed […] with that!! It is basically across the street from Gonzaga - useful for us parents of students. They are still remodeling - the existing breakfast area is somewhat small and modest, but the person working it amazing and works hard to keep everything stocked and make sure everyone is happy. It is really a full breakfast - mini-omelets, pancakes, bacon, etc. Omelet was a bit dry (perhaps expected when sitting in a warming bin), but on the whole, everything was good. Read more

Genuine Hotels.com guest review

I travel frequently to Spokane and have enjoyed a number of the hotels in this beautiful city. For years I've been curious about the hotel that sits atop a large rock face just north of downtown. A major convention made it impossible for me to stay at my old standbys, so I gave the Holiday Inn Express a shot. There is a lot of construction happening […] so finding the lobby was the first challenge. It's not well signed and there was very little parking near the entrance at 2:45 in the afternoon. The hotel staff were brusque and not at all friendly. My room was awful. It smelled like a locker room full of hot mayonnaise. I opened the window and turned on the heater (it's in the 30s today) and the heater stank like it hadn't been used for months. The shower, which was modified to be handicap assessable, didn't maintain the temperature and the wand-style shower head wouldn't stay mounted on the wall. I'm not in need of such accommodations, but it broke my heart to think of someone's grandmother being stuck in that shower with alternating boiling and freezing water coming from a shower head that won't stay still. I try to keep my reviews objective and moderate, but this hotel really is superlatively horrible. Perhaps things will get better after their remodel/addition. Read more

Genuine Hotels.com guest review

price was great - accomodations great -- food was really good. Parking was our only issue -- understandably with construction going on -- but we wonder where you will add additional parking once the addition is complete.

Genuine Hotels.com guest review

This hotel has paper thin walls. I was booked in a nonsmoking room but I might as well have been IN the room with my neighboring smoker. I could hear every car leave the hotel parking lot. Went to the lobby for reception and listened to the girl yell at some guys from out of the countryng to check in. Last two trips I have had bad experiences with Holiday […] Inn. Do Not stay here! Read more

Genuine Hotels.com guest review

The room was comfortable and I slept remarkably well. Staff was very helpful and friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When looking for a place to stay, I would not even consider a Holiday Inn! This place has changed my mind. The staff was super friendly and helpful! They served a full breakfast with scrambled eggs, bacon, rolls, sweet rolls, fresh juice. The person taking care of it was super friendly, and treated you like an invited guest. We were there on Tuesday […] and Wednesday, during which they had food and beer and wine at 5pm. Then there was fresh baked cookies at night. The bed was very comfortable, the room spotless. They even had pillows with one "soft" and one "medium" labeled on the pillow case. Next time I have to book a room, I certainly will not skip over choosing Holiday Inn, that may be my destination of choice! Read more

Genuine Hotels.com guest review

The hotel itself was easy and convenient to get to. However when we arrived the individual that was supposed to be check us in was sitting at a computer in the lobby and acted irrated that we had inconvenienced him. I provided him with our priority club number, but am not sure if we received credit for the stay as he did not acknowledge the information […] and was in a hurry to return to the computer in the lobby. Most Holiday Inn's provide exceptional customer service to their priority club members and I was surprised that this individual was not friendly and was eager to have us leave. Read more

Genuine Hotels.com guest review

The hotel was wonderful. The view was beautiful. We walked downtown and the river walk was really pretty. We were just passing through, but would love to spend more time here. The breakfast was very good. They had freshly baked cookies in the evening. We would highly recommend this hotel.

Genuine Hotels.com guest review

This hotel is perched up on "the rock" as they fondly call it with beautiful views all around. It is well located in the heart of the city with walkable access to parks, outdoor concerts etc. If you need a quick run to a drugstore, pub or other, there is a commercial area a bit further down Division Street (1-2 miles)with plenty of options. The staff […] were friendly and accommodating. A good pick for a good price! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Love staying here when visiting my college student. The very nice but very new guy behind the desk gave me a room on the first floor right desk to the elevator - when I went back to the front desk, the manager slipped right in and gave me a room on the top floor. My one complaint is the air conditioner; the unit was so loud that I kept having to adjust […] the sound on the TV every time it came on. I finally shut it off altogether. PS - cookies fresh from the oven at 7PM are amazing. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The bed broke when I sat on it. It was VERY noisy in our room. Not only the loud traffic noise on the end near the street but noise between the rooms, Will probably not stay in this hotel again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stopped here on 4ththe of July on our way to Montana. Nice view of fireworks on the Spokane River.

Genuine Expedia guest review

Our stay in this hotel was excellent! The staff was helpful and professional. Our only complaint was the food. If you are staying at the hotel for several days (as we did) the menu for breakfast did not vary. The eggs tasted like chemicals; the biscuits and gravy were a nutritional wasteland, and the lack of variety was a shame. I would suggest fresh […] oatmeal or another hot cereal. As it was, the lack of variety made it difficult to get used to regarding the breakfast options. Other suggestions might be: freshly made French toast, waffles, etc rather than the same breakfast options each day would have been much better. For people staying at the hotel and the other Holiday Inn Expresses that we have stayed at for the past few years I think that the whole breakfast options needs to be reconsidered. Read more

Genuine Expedia guest review

My coworker and I chose this hotel based on its convenient location to where we were working, and we didn't have any regrets. The staff was friendly and helpful. The continental breakfast was very good with plenty of options. They also randomly select a "Guest of the Day," and this person receives a free room upgrade. I got to spend my travel time in […] the Gonzaga Suite, which definitely made it worth it! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

clean comfortable room

Genuine Hotels.com guest review

The room is very clean, tidy and quiet. The staff members are very friendly, helpful and nice. :)

Genuine Expedia guest review

There was construction being done and i wasn't told about it and they started Saturday morning EARLY. I was not pleased that we weren't told

Genuine Expedia guest review

This is a nice hotel. They're in the midst of a major renovation as of 1/22/2012, but the staff and service was as would be expected at any other time.

Genuine Expedia guest review

Pillows were lumpy but everything else was great. Would be better with a pool and hot tub.

Genuine Expedia guest review

Great place to stay. We thoroughly enjoyed the breakfast and the close proximity to Gonzaga University!

Genuine Hotels.com guest review

The hotel was comfortable and has a good location, but is competing with some of the upper class hotels in Spokane price-wise. No pool or spa would have made up for this.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Friendly staff, clean rooms, and a good location. A good choice when staying in Spokane.

Genuine Expedia guest review

The housekeepers and breakfast personnel need special recognition-they made our stay wonderful. Very polite, friendly and caring people. Great location and easy, beautiful walk to downtown.

Genuine Hotels.com guest review

Great location. Great service. We booked 2 rooms and asked for them to be next to each other -- they were able to accommodate us. We were walking distance to Riverfront park and downtown restaurants. Breakfast was good -- cinnamon rolls were excellent -- warm and yummy.

Genuine Expedia guest review

I stayed at many hotel in Spokane and this is the best. Great customer services.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Can't wait to go back!!!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very comfortable hotel in a great location, especially for visiting Gonzaga. The continental breakfast is good but the area is small and it gets very crowded, especially on the weekend.

Genuine Expedia guest review

Check in went well. The staff was very friendly and helpful. Room was not large but had a nice desk for my laptop and a comfortable chair with ottoman to relax and read in. The only problem was the bed which was much softer than my own. I thus had some problems sleeping even though the location was quiet enough with the patio sliding door closed. Breakfast […] was one of the best I have had in my travels. Featured sausage patties, scrambled eggs and warm, freshly baked cinnimon rolls. All in all a very enjoyable stay. Read more

Genuine Expedia guest review

Check in went well. The staff was very friendly and helpful. Room was not large but had a nice desk for my laptop and a comfortable chair with ottoman to relax and read in. The only problem was the bed which was much softer than my own. I thus had some problems sleeping even though the location was quiet enough with the patio sliding door closed. Breakfast […] was one of the best I have had in my travels. Featured sausage patties, scrambled eggs and warm, freshly baked cinnimon rolls. All in all a very enjoyable stay. Read more

Genuine Expedia guest review

EVERYONE THAT WORKED THERE WAS SO FRIENDLY AND HELPFULL. THE VAN DRIVER { JEFF} WAS SO NICE AND CHEERFULL, HE WORKED LATE SO WE COULD GO TO THE THINGS THAT LASTED LATER THE HE WORKED. YOU CAN'T ASK FOR ANY MORE THAT THAT. WANTED TO BRING HIM TO GEORGIA WITH US.

Genuine Hotels.com guest review

Hotel staff was not very knowledgeable of their job Hotel did have good accomaditions and belefits were good after all the confusion at check in and on the last day of our stay the manager came to us in the lobby and wanted to know what could be done to make things better for the misunderstanding that occoured the first day we were given 15000 points […] on my reward card since payment had been made mounths eariler Read more

Genuine Expedia guest review

Everything was okay. No reason to not try somewhere else.

Genuine Expedia guest review

This motel was across the street from the river walk. But not far to walk. The high point for me was the room was clean. I actually also walked to the downstown, Spokane is not very big city. The AM breakfast was crowed with people enjoying breakfast. I would stay here again.

Genuine Hotels.com guest review

I was impressed with the Holiday Inn Express "on the rock." My room had a nice view of the surrounding area and was spacious, clean and comfortable. The small lobby had the feel of home with a fireplace and book shelves. I would recommend this hotel to anyone traveling to the Spokane area.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great experience

Genuine Expedia guest review