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New World Hotel Saigon - Ho Chi Minh City 10.77235, 106.69321
76 Le Lai Street, District 1, Ho Chi Minh City, Vietnam
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Guest review summary
- 3.5 Average rating: All Trip Types
- 67% Recommended
- 6 Reviews
- 3.5 Hotel Service
- 4.0 Room Comfort
- 3.8 Hotel Condition
- 3.8 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (6) | 3.5 |
| Business | (2) | 5.0 |
| Romance | (1) | 4.0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (3) | 2.3 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- ATM/banking
- Babysitting or child care
- Beauty services
- Cell phone/mobile rental
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Grocery
- Health club
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (free)
- Parking (surcharge)
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Supervised child care/activities
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Computer rental
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Room service (24 hours)
- Secretarial services
- Translation services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bathroom scale
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- City view
- Climate control
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding in room
- Garden view
- Hair dryer
- Handheld shower
- High-definition television
- High-speed Internet access
- Housekeeping
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- LCD television
- Makeup/shaving mirror
- Minibar
- Non-smoking only
- Refrigerator
- Separate sitting area
- Sewing kit
- Shower/tub combination
- Slippers
- Trouser press
- Turndown service
- Voice mail
- Wake-up calls
- Welcome amenities
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Meeting facilities size in meters 2000;
- Number of dining venues 3;
- Number of floors: 14;
- Number of rooms: 538;
- Patio;
- Poolside bar;
- Restaurant(s) in hotel;
- Smoke-free property;
- Swimming pool - outdoor;
- Tennis on site;
- Tours/ticket assistance;
- Umbrella;
- Wireless (high-speed) Internet access - surcharge
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics on site
- Golfing nearby
- Running track/path on site
- Swimming on site
- Yoga classes/instruction on site
Nearby Activities & Points of Interest
Less than 0.5 mile
- Mariamman Temple - 300 yards
- Ben Thanh Market - 600 yards
- Reunification Palace - 700 yards
0.5 - 1.0 mi
- Ho Chi Minh City Museum - 900 yards
- War Remnants Museum - 900 yards
- Ho Chi Minh City Hall - 1100 yards
- Saigon Notre-Dame Basilica - 1100 yards
1.0 - 3.0 mi
- Jade Emperor Pagoda - 1.4 miles
- Saigon Zoo and Botanic Garden - 1.4 miles
- Ho Chi Minh City National University - 2.3 miles
3.0+ mi
- Ho Chi Minh City Tan Son Nhat Intl. Airport (SGN) - 3.5 miles
- Vung Tau Airport (VTG) - 39 miles
Reviews
Filter by:
-
All (6)
- Recommended (4)
- Not recommended (2)
"Great Hotel, however, speak ENGLISH for excellent service"
Reviewed by T.H. of Albuquerque on Oct 2, 2009
Executive Suite (11th floor): vey spacious (700 sqft) and comfortable. All amenities provided. Free WiFi connection, perfect for business. View was excellent. There were 2 dead roaches in the room, yuck. Staff: Check-In was a breeze and was on the 10th floor, for exec suite reservations. Friendly and efficient staff. I speak several different languages, and found that the food service staff responded with the best service when I was speaking English. My French got an even response, however, when I spoke Vietnamese, the restaurant staff gave me the cold shoulders. Example: There were two British guests at breakfast (on the 10th floor), one of the staff member almost tripped over herself asking them if they would want coffee or juice. She hurried her way and the guests had cups of coffee and juices on their tables before they got their food. I spoke in Vietnamese and asked if they could whip together an iced-latte for me. Not only did she not do it, she totally ignored me. Same thing happened on the ground floor pastry/cafe shop in the main lobby. So, my perfect English got me perfect service. My perfect French got me curious stares. My Cantonese received okay service. My perfect Vietnamese got me perfect neglect.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"An Amazing Value With Top Notch Service & Extraordinary Extras"
Reviewed by Harvey of Dallas on Jan 14, 2009
I would urge everyone who plans to stay in Ho Chi Minh City to opt for a room on the Executive Floors at the New World Hotel. The rooms are immaculate, the staff is very accomodating and the benefits of excellent no charge internet access and the outstanding breakfast buffet plus the 5:30-7:30PM cocktail hour make the room a tremendous value. The cocktail hour with its unlimted provisions for very nice Chilean Wines and top shelf liquors plus wide array of very substatial snacks including shrimp,scallops,roast beef, pates,cheeses and condiments easily make an evening meal without every having to leave the executive lounge. The lounge which features fresh coffee and other beverages througout the day (the room is bright and cheerful with large windows on three sides) has as an admirable view of the city from the 10th floor and an outdoor dining area as well. In addition it has excellent wireless internet service which enables you to leave your room, have a cup of coffee and carry on business activities from your laptop computer. It was an excellent experience.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Avoid the 'new world hotel' in saigon"
Reviewed by Traveller of USA on Oct 31, 2007
You know it's a bad hotel when the check-in time takes 40 minutes and the manager starts selling upgrades to get you to the room you had already pre-paid for. They never resolved why I was overpaying for a room during my 3 day stay. I ended up cancelling the second part of my stay. Check-out was procedures were even worse. Took 1 hour. Included a ton of paperwork and the clerc was busy managing the phone and helping outer clerks and customers.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Expensive Drinks, Little Local Character"
Reviewed by TPG of Texas on Jul 17, 2007
Very modern and clean with nice pool, but not much character. It felt like I was in the States as opposed to Saigon. The drinks in the lounge and mini-bar were some of the most expensive in town. I ended up buying beers for 1/5th the price from the street vendor outside and taking them up to my room.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 10, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Elendig"
Reviewed by F of Tønsberg on Jan 6, 2009
Store problemer med innsjekkingen. Mye mas om å oppgradering av rom, internet osv.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews