very good stayGenuine Hotels.com guest review
I booked w/expedia and checked accessible room. We were given a room on 4th floor with very long halls to traverse. I felt it was Expedia's duty to inform the hotel of my request.Genuine Expedia guest review
"Great Value near Richardson Civic Center"
I shopped around for rates and found this great value. The rooms are clean and comfortable. The staff is very friendly. My only criticisms are that a couple of ice machines were not working and the hotel seemed to be already aware of the problem, and the entrance was a little tricky and easy to miss. These issues were only minor in light of the overall […] satisfaction I felt with the rest of the stay. The included breakfast was just icing on the cake. Read moreGenuine Hotels.com guest review
Very pleasent stay. Room was very large and comfortable. Staff is very friendly.Genuine Expedia guest review
"Bring a stool to get into the bed!"
Nice hotel, comfortable bed, but bed was very high, if you are short, bring a stepstool.Genuine Expedia guest review
"Great other than the girl at front desk."
Girl at front desk was rude. Asked a simple question and got an attitude.Genuine Hotels.com guest review
Wonderful stay! I can't say enough about this place! Great staff, comfy beds and beautiful hotel! Walking distance to Humperdinks. This is the first place in a while that has impressed me. Bravo!!!Genuine Hotels.com guest review
"Newly renovated but missing something"
This hotel looks very nice, but funny things like the room feeling stuffy, the pillows not providing enough support, and the television having random missing channels were what caused me to not rate Very Satisfied in all categories. The staff were mostly courteous and the happy hour setup was nice even though the beer was horrible. All in all, not a […] bad place to stay for the price. Read moreGenuine Hotels.com guest review
I was super impressed, I got an excellent rate and was really suprised at the quality. I would definitely recommend and would stay there again anytime!Genuine Hotels.com guest review
"AC Unit Sounded Like an Airpline Was Landing"
Everything was pretty decent about the hotel except for the fact that our AC vent was so extremely loud every time it would kick on. It was to the point that I could not sleep because it was so noisy. So we had to turn it off and it got pretty stuffy because it was a 95 degree weekend in Dallas, TX. Needless to say, I did not sleep very well on our […] two night stay there. We never got up early enough to try the continental breakfast, but I thought the hotel was pretty and the staff was friendly and everything appeared decently clean. But I think the AC unit in the entire hotel was like that, not just in our room, because I could hear it kicking on in other peoples rooms next to ours. Just be wary of that if you are planning to stay here. I may just be used to sleeping in complete silence, and maybe other people have a higher tolerance for noise when sleeping than I do, but if you don't, you may consider staying somewhere else if you want a good night's sleep. Read moreGenuine Expedia guest review
"Great service and great staff!"
I thoroughly enjoyed staying at this hotel. The front desk guy was very nice and was happy to help or answer any questions. He noticed that I had a two queen room and ask if I would like a king and was happy to help the customer. Room was perfect for business travel with a fridge, microwave and great desk and chair. The bed was the most comfortable […] bed in a hotel I have ever had. Read moreGenuine Hotels.com guest review
"Very nice hotel"
This was my first time staying at a hotel in Dallas and I was very surprised at how nice it was. It is recently updated and the staff was helpful and courteous. I will definitely stay here every time I return.Genuine Hotels.com guest review
"Awesome hidden jewel"
It was amazing, Carlos n staff were great! They put a million dollars into this place. Rooms r super modern, granite counter tops, hi bed. Toms of eating spots i will be back SOON!Genuine Hotels.com guest review
"Awesome place to stay.."
Awesome, would love to stay again....Very comfortable just like home .Genuine Expedia guest review
They claim to have recently remodeled but it doesn't seem they ever finished. 3rd floor reeked of urine, breakfast was awful, no ice in the machines, and the room was awkward. Paint on the bathroom floor making it like dirty, no towel holders, soapdish, toilet paper holder, or hangers, and the shower was about 3ft tall and unajustable so we all got […] sprayed at chest level. Also, the "fitness room" was an unmarked, dark room with 3 machines. Not horrible. Just weird little things that might be corrected with continued work. Read moreGenuine Expedia guest review
OUR STAY AT THE HOTEL WAS VERY COMFORTABLE AND SATISFACTURING. THE LOCATION WAS GOOD FOR OUR PURPOSE.THE SERVICE WAS EXELLENT.Genuine Hotels.com guest review
I was very happy with staying at the Wingate by Wyhndam. I thought the rate that I paid was great for the services, comfort, and cleanliness of the hotel. I hope to stay their again with a great price when I am back in town.Genuine Hotels.com guest review
We loved the room. Bed was very comfortable. Room service was very responsive. I will stay here again if looking for a hotel in the area.Genuine Hotels.com guest review
Convenient, clean, safe and very friendly staff, ThanksGenuine Hotels.com guest review
"Great Location without being in Dallas."
My stay was great. It happens to be that time of the year in Texas that the Air condition had been checked and it was operating properly. Other than that my stay was fine and one of the best breakfast I have endured ever. Great place to stay. Home away from Home.Genuine Hotels.com guest review
Room was very nice as was the lobby and breakfast. We had asked to have a room near our daughter's room and, while we were on the same floor, they were around the corner and way down the hall. We also asked for 12:00 check out and they were not able to accomodate us. Free Wifi was great and bed was very comfy.Genuine Hotels.com guest review
It was vert convenient to the Wellington Apts, to visit our good friend. Easy access to the I-75 . The hotel has recently been remodeled and was great. Hot breakfast, very friendly and professional staff. Will stay again. EXCELLENT!!!!!Genuine Hotels.com guest review
The continental breakfast needs a lot of improvement . The eggs, sausage, and potatoes were blah. The waffles had a funny taste. The coffee was good.Genuine Hotels.com guest review
"Very convenient to UT Dallas"
The hotel was very quiet - which I appreciate!Genuine Hotels.com guest review
Quiet, comfortable, clean place to stay. Right price, very nice hotel.Genuine Hotels.com guest review
"Better To Best"
It was good, could be better but good. The bathroom could be cleaner.Genuine Expedia guest review
"what a surprise!"
I was delighted with how new everything looked and I got a great rate on hotels.com.Genuine Hotels.com guest review
"exactly what I paid for"
For $89 it was exactly what I was expecting. Staff was helpfull. Wifi w no passwords. Computers available for use and new. Breakfast was included. Was very happy overall and would book and stay again.Genuine Hotels.com guest review
"GOOD HOTEL BAD SERVICE"
Nobody did our room after the first night, and when I talk to the front desk person she never offer to solve the problem, instead she blame us for that because we were in our room when the housekeeping knock the door at 830 am in a SATURDAY.Genuine Hotels.com guest review
"some good, some bad"
When I arrived, the staff could not find my reservation. I waited around for about thirty minutes. My children were tired and wanted to go to the room. The two girls working the desk were friendly and seemed to be trying their best to find my reservation. We stayed two nights and requested to check out at noon but were told that the hotel was expecting […] a large group of guests and that we needed to be out by11:30. We usually stay at Holiday Inn because they always let us check out late. When we left no one was at the desk so we just left the key on the counter. There were two women standing in the lobby that looked like they may have worked there but I'm just assuming that since they did see us at the counter, surely their customer service skills did not allow them to ignore the guests. Read moreGenuine Expedia guest review
everything was good, but when I checked out I got charged for using their phone. which its weird because it shows that I used their phone to call my cell, and my daughter cell phone when we both are in the same room! humm.. fishy don't you think? a long distance charge to my credit card when I don't even know why I would USED their laneline to call […] myself, any way the girl that check us out could not explain to me why their system show that. I end up paying it, but thats to me is rip off. Read moreGenuine Expedia guest review
Overall very nice stay. Location,room, and bed was great.Genuine Hotels.com guest review
"close to destination"
New renovation was great - Bed and pillows very comfortable. Only drawback was could hear neighbors next door late at nightGenuine Hotels.com guest review
"Great weekend getaway"
Our stay was short but the hotel was perfect for the area we needed. The room was very nice and comfortable. The breakfast was great!Genuine Hotels.com guest review
"Didnt wanna come home"
I enjoyed my stay. One of the best stays i have had in a long time. Perfect location and it was a reasonable price. Will be staying here again when i visit.Genuine Hotels.com guest review
It was very nice.. I enjoyed staying there..Genuine Hotels.com guest review
"i love it"
i have to say i love this hotel. the room are a nice size and the bed are to die for. the breakfast are good and the service is great.Genuine Hotels.com guest review
I got fooled by selecting the hotel as pics are deceiving. This hotel is old and certainly does not fit the profile of a Hilton franchise. Will never stay again.Genuine Hotels.com guest review
We have been staying at this hotel on our visits to Richardson over the past 5 years. It has recently changed hotel chains and is undergoing a renovation. We stayed here in November while it was under renovation, and made the best of the inconvenience (no breakfast and limited features). We were told that renovations were still ongoing, but they were […] minimal so we again booked with this hotel. However, this stay was one of the worst experiences we've had. The a/c in our room was not working properly. It never did cool the room which made sleeping near to impossible. The breakfast area was in shambles, but there was food available. The staff was very unprofessional in their attire and demeanor. Upon checkout I asked to speak to the manager, however he was unavailable. I was told that I would receive a phone call before the day was over. That was 4 days ago. I am very sad to see this hotel has gone down hill, as it used to be a lovely place to stay with a warm and friendly staff. Read moreGenuine Hotels.com guest review
"it was ok"
The outside makes it look like.its not even a hotel. They are doin construction and maintenance on the inside. U can see all the paint and the elevator doors looked as if they were starting a new building. Once u got to the floor you were on, mine was the second, it looked like a real hotel. Overall. Id stay there again.Genuine Hotels.com guest review
This hotel is in the midst of a major renovation, but I knew that when I booked. This did not affect my stay. My room was newly renovated and very clean. Bed was extremely comfortable. Room was very quiet. The hotel is in a good location if you need to get on Central Expressway. I got a great rate because of the renovation and I was extremely satisfied […] with the experience. Only complaint was that the WiFi was spotty. Read moreGenuine Hotels.com guest review
Hotel was in transition and remodel. No trash cans. No shampoo and loud workers disrupted sleep. Not a usual Windgam experience.Genuine Hotels.com guest review
"the hotel was remodeling and we did not know"
we did not expect the hotel was in renovation, there was no lobby, no breakfast, no internet access, nothing... the hotel representation had very bad manner, she was rude to us... it is the worst experience we had with any stay in hotelsGenuine Hotels.com guest review
We have stayed at this hotel seneral times. We have always enjoyed it. Currently(12-2012) they are doing a massive construction. It will be beautiful when it is done. Right now it is a mess and there is no breakfast.Genuine Hotels.com guest review
there was construction going on. There was no front lobby,walls, or ceiling. Couldn't rest in the room because of drilling going on below. Not happy at all.Genuine Hotels.com guest review
The hotel was under renovation. There was no hot breakfast nor ice on the first floor. Rooms were clean & beds comfortable. A/C wasn't too cool & was extremely noisy the second night.Genuine Hotels.com guest review
"review of Richardson Wyngate"
Was diappointed to find out that the hotel was under construction which limited a lot.Genuine Expedia guest review
"Under renovation at this time, but great stay othe"
The building is torn up all over the place, with new carpet, paint, reception area, etc. all going in at the same time. But, I think I was the first person to stay in my newly renovated room, and it was great!Genuine Hotels.com guest review
The hotel was under going major renovations. The lobby was a disaster area so they couldn't provide their usual services (breakfast, computer room). The room was as fine, and due to it's location, I would have stayed there even if I had known about the construction, but they should have warned me.. and not everyone will have the same attitude.Genuine Hotels.com guest review
"too high beds--too low toilet stool."
we understand that hotel is being renovated BUT the "continental breakfast" was a joke! Our room was immaculate however the beds were toooo high for short older people to get into easily, the bathroom counter also too high BUT the toilet toooooooo close to the floor plus there were no safety bars for the tub/shower or stool . The room still smelled […] of fresh paint which was annoying but not nearly as bad as the smell emanating from the armoire. The handicapped parking slots were very convenient to both front and side doors. Would we recommend this hotel--NO--at least not until renovation/remodeling is complete. Read moreGenuine Hotels.com guest review
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