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This hotel is in the midst of a major renovation, but I knew that when I booked. This did not affect my stay. My room was newly renovated and very clean. Bed was extremely comfortable. Room was very quiet. The hotel is in a good location if you need to get on Central Expressway. I got a great rate because of the renovation and I was extremely satisfied […] with the experience. Only complaint was that the WiFi was spotty. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Hotel was in transition and remodel. No trash cans. No shampoo and loud workers disrupted sleep. Not a usual Windgam experience.Genuine Hotels.com guest review
"the hotel was remodeling and we did not know"
we did not expect the hotel was in renovation, there was no lobby, no breakfast, no internet access, nothing... the hotel representation had very bad manner, she was rude to us... it is the worst experience we had with any stay in hotelsGenuine Hotels.com guest review
We have stayed at this hotel seneral times. We have always enjoyed it. Currently(12-2012) they are doing a massive construction. It will be beautiful when it is done. Right now it is a mess and there is no breakfast.Genuine Hotels.com guest review
there was construction going on. There was no front lobby,walls, or ceiling. Couldn't rest in the room because of drilling going on below. Not happy at all.Genuine Hotels.com guest review
The hotel was under renovation. There was no hot breakfast nor ice on the first floor. Rooms were clean & beds comfortable. A/C wasn't too cool & was extremely noisy the second night.Genuine Hotels.com guest review
"review of Richardson Wyngate"
Was diappointed to find out that the hotel was under construction which limited a lot.Genuine Expedia guest review
"Under renovation at this time, but great stay othe"
The building is torn up all over the place, with new carpet, paint, reception area, etc. all going in at the same time. But, I think I was the first person to stay in my newly renovated room, and it was great!Genuine Hotels.com guest review
The hotel was under going major renovations. The lobby was a disaster area so they couldn't provide their usual services (breakfast, computer room). The room was as fine, and due to it's location, I would have stayed there even if I had known about the construction, but they should have warned me.. and not everyone will have the same attitude.Genuine Hotels.com guest review
"too high beds--too low toilet stool."
we understand that hotel is being renovated BUT the "continental breakfast" was a joke! Our room was immaculate however the beds were toooo high for short older people to get into easily, the bathroom counter also too high BUT the toilet toooooooo close to the floor plus there were no safety bars for the tub/shower or stool . The room still smelled […] of fresh paint which was annoying but not nearly as bad as the smell emanating from the armoire. The handicapped parking slots were very convenient to both front and side doors. Would we recommend this hotel--NO--at least not until renovation/remodeling is complete. Read moreGenuine Hotels.com guest review
I had read reviews posted in early summer about renovations being underway. I would not stay here again unless I checked directly with the hotel to be sure Reno was complete. What a mess. The staff spoke of the Reno being held up because the city was dragging its feet on issuing permits. I am surprised that Wyndham would let them house guests with the […] hotel in this condition. They told us that the rooms on our floor were complete, but they were still a bit rough around the edges: hole in wall where pipe for shower head emerged, paint knocked off walls over headboard, finish worn off front of bath vanity. Wear and tear type things in a newly finished room? Edges of carpet taped down with masking tape where room meets hall--trip hazard. Old carpet with paint and stains in halls with wires and cables running along base of hall walls. One elevator broken and the other had problems. Sometimes the door would not close, appeared to be a door alignment issue that we could overcome by pushing on it. The lobby was in a total demo state. Breakfast was locked in a closet and would be given to you (in a lunch sack) if you asked. As I said, we were surprised that Wyndam was allowing them to operate. I will compliment them on having nice and plentiful linens and good mattresses. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"We Lived an Expedia TV Commercial"
Our stay at the Wingate is a bit difficult to describe. We've stayed at a Wingate hotel before and the stay was fine. However, this hotel was in the midst of renovation. They were converting from a Hampton Inn to a Wingate and the entire hotel was a construction site.The lobby was metal studs, sheetrock, plastic dropclothes and all of it covered with […] sheetrock dust. The hallway to our room was about 50% renovated. Our room was all new, but 90% complete. No mirror in the bathroom, grout in the tub enclosure was incomplete and there was sheetrock dust in every corner and crevass. The only working ice machine was up two floors where every room was vacant, open, dark and being demo'ed. My wife came back the first night and said getting ice was a frightening experience and that she didn't want to go back up there alone. We were told at check-in that there was no breakfast service and we were told they were going to discount our room $10 per night for the inconvenience. Breakfast was a mile away at the IHOP and cost much more than $10 for two. Thank goodness we didn't bring the kids. I think Wingate made a huge mistake by openning this hotel to the public prematurely. It will be some time before I book another Wingate. I was reminded of the old Expedia TV ad where the couple looks out the balcony window of their resort hotel to find a cemetery. I think of our stay at the Wingate as a potential TV commercial. Unfortunately, It was Expedia who provided us with the reservation. Read moreGenuine Expedia guest review
The weblink for the hotel indicates that it has been recently renovated. Recently renovated would indicate that they have finished the renovations. This place is deep in the middle of renovations. The room is mostly good but some things are missing but the lobby and room connector halls are a mess. They shouldn't be charging full rates and stating newly […] renovated. Read moreGenuine Hotels.com guest review
The hotel website was very misleading I did not like how the hotel looked the rooms were small including the bathroom it was small. The website also stated that breakfast was included and it was not. I was not satisfied with my stay at all. And will not be a future guest.Genuine Hotels.com guest review
"Somebody call building commission"
Building under construction, No one should be allowed to stay here,Roof leaking, drywall dust everywhere, very horribleGenuine Hotels.com guest review
THOUGH THE HOTEL WAS BEING RENOVATED, THE ROOM AAND SERVICE WAS SUPERB.Genuine Hotels.com guest review
Nothing is there that website claims. Extremely dirty. No breakfast, no shuttle. No front desk.Genuine Hotels.com guest review
"Stay here for a construction zone hotel"
When we booked our hotel for the weekend, there was NOTHING that said anything about construction taking place. We arrived at the hotel and there construction going on everywhere we could see. There was no front desk. We asked about th breakfast we were told we would have and they said there would be breakfas bags with a water, fruit, muffin and breakfast […] bar. When we went to get it the next morning we weren't even given that. We are very on top of working out and there was no fitness room and no accomodations made to give us the opperunity to work out. We got to our room and it was very clean and modern. But you could tell it was just finished. There were still holes in the wall and dust on the carper. We didn't even have a bathroom mirror. The Saturday morning we were woken up at 8:15am because of construction taking place. The staff was rude and made it seem like we should be perfectly happy that we paid for a nice comfortable hotel and instead we recieved a hotel full of construction. There was a group college guys checking in behind us and evenn they were in shock of the area. In my opinion they should not have even had the hotel open. Read moreGenuine Expedia guest review
"Stay was fine, but hotel was being renovated."
The hotel room was clean and comfortable. The price was good. Due to renovation, the mirror had not been hung in the bathroom yet, the hallway was a little dusty, and breakfast was water, yogurt and snack bar in a brown bag.Genuine Hotels.com guest review
"Avoid - Remodeling in process."
The Hotel is undergoing remodeling. The lobby is a construction zone. The breakfast area was closed. The hot breakfast consisted of a bottle of water and an processed oatmeal snack. The room had been remodeled and was real nice except no bathroom mirror. That's a major missing item. The only mirror in the room was a wall mirror with out enough lighting […] to really use. Everything else about the room was excellent. It may take a while for the hotel to finish the remodeling since they are waiting on building permits. Read moreGenuine Expedia guest review
Got to the Hotel and found out it was under construction ---No Pre Warning or Posting of this . Had a hard time parking for all of the construction, Signage was in bad shape , Pool was closed, Floor in bathroom was sticky , Sweet and Low Packets were behind toilet , Room was need in a Update ,No Ice Machine working in whole complex,No breakfast , No […] business type services and grounds were cluttered . I was waken with the sound of construction noise---- Couldn't access Elevator without stepping over debris --What a Mess ----Then they charged my room $ 20.00 for Breakfast --What a Joke . Read moreGenuine Expedia guest review
The room was very nice. However, they are renovating the hotel which the entire 1st floor was with hanging plastic except for 4 chairs, table and TV. When trying to check in the staff person apparently was either on "break" on helping another guest but when she got back, she didn't apologize and it was a good 15 minute wait just till she got back. The […] bed was very comfortable! There was a noise I heard all night like they were working 24/7 and I even got up to look outside but couldn't see anything. It was like sawing. When I checked in, she told me there would be coffee and "to go" breakfast in a bag because they didn't have no lobby. When i was checking out, I asked about the coffee, which she told me it was in "the room" and when I asked about the breakfast, she said it was over at 9am but she would give me one. Really? There was no sign posted about breakfast hours and the same girl who checked me in, was there to checked me out. Breakfast consisted of a water, muffin, and napkin. So, did give in and gave me 1. Read moreGenuine Expedia guest review
"Not a good time to rent."
They were remodeling everything but the 4th floor. There was no coke machines on the 4th floor. By 8am the sounds of drills was deafening. They could have warned me before I got to the hotel. Very miserable stay. The bad part is the reason I was there was to see my kids I hadnt seen in 7 weeks.Genuine Hotels.com guest review
My stay was great,, even though the hotel was going through renovations..but overall my stay was great.Genuine Hotels.com guest review
"Hotel under remodel with no amenities."
When we arrived the hotel was only partially open as they were remodeling it from a Hampton to a Wingate. (An employee was sprawled out across the foyer sofa eating a box of Cheese Crackers when we were trying to check in.) If we had know we have plenty of other good options to choose from in Richardson. The pool was not open but they did have an engineer […] come inspect and open it on the 2nd day after we firmly complained. The business center and fitness center were closed, which we had need of during our stay. One of our three rooms had no air on and was missing light fixtures and missing the furniture that held the microwave and refrigerator. They did not have the bed skirts on the box springs as the rest of the rooms we were in. They told us that room had been used as a store room. We could only hope it was clean...We made the best of it. There was no info in our rooms about the tv stations, local restaurants and businesses. It was a disappointing experience and I feel I will not use Wyndham Hotels again at this point. I don't understand how they can continue to advertise the amenities that are not available. I will have less faith in the ads on y our web site and will contact the hotel myself in the future to see if they are what they portray online. The breakfast was fine and we enjoyed being able to come downstairs and eat there on site. Read moreGenuine Expedia guest review
hotels.com charged me 73.31. the bill the hotel put under the door was for 58.02. i realize this was a mistake on behalf of wyngate (they acknowledged i had already prepaid), but it makes me realize i could have gotten the room for less. i dont expect you guys to do anything about it. but i wont use hotels.com again if i dont get an adjustment. you […] can go on kayak and use any provider for about the same price. why would i use hotels.com again? if you give me a good answer, i probably will. Read moreGenuine Hotels.com guest review
"Great for Bussiness Trip, Not Best Family Hotel"
We've stayed in this hotel many times before, when it was the Hampton INN. However, we didn't know it was the same hotel at the time we reserved the room. The first room we were assigned, the light did come on when we entered the room and the light fixture between the beds was removed from the wall, so we requested a different room. The next room was […] much better. Loose choices of TV Channels, not very many channel to choose from. However, free wireless internet is a plus. They are currently renovating the 2nd and 3rd floors, afterward, I'm sure this hotel will be superb to stay in. Read moreGenuine Expedia guest review
"Nice when finished"
Hotel staff was great; however, don't believe the hotels.com site. The pictures are of an LA Wyngate with double height ceilings. The architecture here is much different and smaller. They will not nave Queen beds until October. The pool is also being renovated as well. This is an old Hampton Inn. Breakfast was good and included Texas shaped waffles […] . Read moreGenuine Hotels.com guest review
"Best One Yet"
We really enjoyed our stay here and will definitely return. The staff is excellent, the rooms are very clean, the beds are very comfortable, the microwave & refrigerator in the room is very convenient, and the location is close to UTD where we come to visit our daughter. Will definitely recommend to friends and family!Genuine Hotels.com guest review
Very comfortable, and the breakfast was great. Everyone was so friendly. The airconditioners were excellent and it was very quiet.Genuine Expedia guest review
"GPS needed for area, along with turnpike pass."
Friendly staff, good location for business people and for easy freeway access. Highly recommend the use of the turnpikes if you are going to travel around the area much, its worth the cost and arranged thru the rental car agencies. It you are in your own car, good luck with getting anywhere fast (the turnpikes don't take cash). Easy to get lost without […] a GPS. Read moreGenuine Expedia guest review
Response by Wingate by Wyndham Richardson Dear Guest, Thank you for your positive Feedback! I am excited everytime I hear a guest enjoying their stay here at Wingate Richardson. Please be advised that the last time you were here, you did not get to enjoy all of our NEW perks. Please come back and enjoy our NEWLY 100% RENOVATED hotel.
"Business park area"
The hotel was just OK due to the pool was closed and it was 105 degrees we were put on the 1st floor due to renevation of the hotel which we were not notified about this was formely another hotel chain. It was VERY quiet due to there were less than 20 guests in the entire hotel the one thing i did like was the breakfast !!!! The hotel price was EXCELLENT […] so I can't complain about that...however we did have a GREAT time in Dallas!!! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to UT Dallas and reasonably priced."
There were several maintenance issues. As I understand it the hotel has just changed hands and is undergoing renovations.Genuine Hotels.com guest review
Hotel room was nicely appointed and comfortable. Breakfast buffet was very good. I was staying at hotel to attend family event, so I was only in the room at night to sleep. But the price was good and it was very comfortable.Genuine Hotels.com guest review
the AC in the room was LOUD, sounded like a old air compressor used to run a nail gun. room was ready early and clean, but not much sleep due to the AC. Room #125 fyiGenuine Hotels.com guest review
GOOD TIMEGenuine Hotels.com guest review
"Close to our friend who is at Apple Tree Asst.livi"
The room was clean, comfortable and convienent for us to visit our friend at Apple Tree assisted living, The light in bathroom was partially out , Hot water was extremlly hot and no cold water pressure plus A/C was not cooling enough. The clerk that checked us in said A/C system is old. Next morning in formed the desk clerk regarding the A/C, water […] and light she tranfered us to a different room, A/C worked some better, water was like it should be and a bright light in bathroom. Price for Monday was a little high, after all we stayed for four nights, felt rate should have been a little less. Over all considering all the construction going on, our stay was good and Breakfast good. Staff very friendly and helpful. We would stay again. Read moreGenuine Hotels.com guest review
"Room Cleaning is lacking"
The room, in and of itself was fine and comfortable. There was a half full bottle of soda left in the fridge and the iron has hard water deposit in the steam holes that smudged white deposits all over the shirt I was ironing. The bathroom and bed appeared to be clean. The hallway on the first floor had copious amounts of what looked like sheet rock […] dust all over it. The young brunette that checked me into the hotel was very nice and pleasant. Read moreGenuine Hotels.com guest review
Construction noise on Saturday morning was annoying.jGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great place to stay. Breakfast was wonderful. The beds were great and I slept well.Genuine Hotels.com guest review
Comfortable, enjoyable stay.Genuine Hotels.com guest review
"Good place for the price"
It was nice. Good location and the breakfast was good. Beds where a ill small. But will stay again.Genuine Hotels.com guest review
Very friendly and helpful staff at the front desk.Genuine Hotels.com guest review
"Excellent value and service"
Very good experience. Room keys were ready as soon as I arrived, nice location, and great breakfast options. Would definitely stay again.Genuine Hotels.com guest review
Very good trip.Genuine Hotels.com guest review
Room was nice, breakfast was great. I really like the guy at the front desk (sorry, I don't recall his name.) Only complaint: The reception on many of the TV channels was really poor.Genuine Hotels.com guest review
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