The maintenance of this location was HORRIBLE.Genuine Hotels.com guest review
"The worst travel experience I have ever had!"
I signed up for and paid for two nights, got one. I was visiting a family member with terminal cancer, probably the last time I will see her. Traveling alone because I needed to see my Aunt Sandy before she passed away, and had to talk my husband into letting me go. He agreed because he made all arrangement thru Expedia. Well to make a long story short, […] I returned to the hotel on the second (all ready paid for) night @ 9:30 pm. and found they re-sold my to another traveler. Checking at office they said I did leave any belongings, so they checked me out. Trying to get another room they told me I would have to personally pay for another room. My Big Question is why they put someone in my room when it is paid for and I Did Not personally check out. They had other rooms, mine was paid for. My husband is very up set and hopes heads roll. Please feel free to share this review with the Days Inn main offices. I’m very upset, I and my husband would love to hear them explain this. Read moreGenuine Expedia guest review
"15 mins from downtown Asheville"
Convenient. Right off I40 and not far from downtown Asheville. 3 story. I was on the 3rd. Quiet and clean enough. No complaints for an easy stop over.Genuine Hotels.com guest review
"Good price, free dinner and breakfast, great staff"
Good price, free dinner and breakfast, great staff. Convenient to Ashville, just off of I-40. Staff was always pleasant and helpful! Nice pool. Complimentary breakfast and dinner (single option...chili that night). This is a great cost saver and also there seem to be few restaurants nearby. I'll definitely consider Days Inn here when I pass through […] again. Read moreGenuine Hotels.com guest review
I booked this hotel for a layover. I was very impressed with the Staff and the fact that they offer a complimentary Dinner as well as breakfast. Even though it is an older location, I will definitely add it to my places for staying on my next road trip.Genuine Hotels.com guest review
"Older but did the job"
Our room was musty smelling. The rooms are older with some upgrades. The TV was very old. Pool was clean. It's in a beautiful area but far from Asheville. There wasn't enough parking. The bed was small for a king and was kind of cheap. However, most people go to Asheville to enjoy the outsides and atmosphere and not to sit in a hotel room. So it did […] the job. Read moreGenuine Expedia guest review
Good hotel for peace and quiet for stopover. Clean and average room. Staff very friendly. Nice addition to have a little dinner don't expect much outside they care enough to try to make it special which after sitting in traffic over an hour I needed special. Nice yard with picnic tables to relax and pool is on hill looking at mountains. You definitely […] get what you paidfor but you also get a peaceful setting with good customer service. Read moreGenuine Expedia guest review
They made my stay very comfortableGenuine Hotels.com guest review
"Friendly Staff, Old Building"
We booked this hotel because the one closer to town was getting out of our price range. It's a nice place to stay if you're not too picky. Everything seemed clean and the staff were very friendly. The building itself was clearly very old, though, and really could've used a few renovations, but to me that's a fair trade-off if you don't want to spend […] an arm and a leg and you're willing to drive a few miles out of town. Read moreGenuine Expedia guest review
"before mountainy i40"
We had friends who live in the area meet us there as we passed thru on way to louisville. Easy on and off to i40. Pleasant staff. Ok breakfast. Must walk up and down hill to get to breakfast. Older building but ok maintenance.Genuine Hotels.com guest review
"Very good services"
Very good and will stay there againGenuine Hotels.com guest review
"Old school, but clean and nice"
We liked the hotel and it's location and price very much. It is about 10 minutes to Asheville, and was right off the I-40 exit. The facility is old, but was clean and well maintained. Good value for the price.Genuine Hotels.com guest review
"This one is extraordinary"
This hotel have a christian ministry ownership. they are very helpful & friendly. They even offer Hot Chilies for guest. Breakfast have hot items like eggs and biscuits. Management are friendly and helpful. They dont have a business center but the manager let me use her computer , even to print out some most needed information.You go there and you will […] understand what I mean. If there are 6 stars rating. I will give 6 stars.The price is cheap too, Read moreGenuine Hotels.com guest review
My aunt passed away and I had to find a hotel that I could afford. I chose the Days Inn because I got it for a reasonable rate and it was only 25 miles from my family's house. The lady at the registration desk was very nice and helpful. When I got to the room I couldn't believe how nasty it was. The toilet had filthy rings in it, the sink looked as […] if someone had wiped at it and the carpet looked as if it hadn't been vacuumed in months. Thank God the sheets looked clean. We had a two night stay and no one ever came and cleaned our room or brought clean towels, wash clothes, or additional coffee. Honestly I would have been better off sleeping in my car. Read moreGenuine Hotels.com guest review
"Clean and comfortable for the money"
Comfortable room Clean and well maintained Front desk very friendlyGenuine Hotels.com guest review
"convenient to highway"
This is an old style motel. It was hard to find our room, it was on back side facing the highway. The room was clean and spacious. The placement of the lobby in a separate building down the hill was different and slightly inconvenient for morning coffee.Genuine Hotels.com guest review
"Hotel close to Smoky Nat'l Park"
It's good enuf for a good price.Genuine Hotels.com guest review
"Not in Asheville"
Misleading location. It was not "West Asheville" as advertised. It was in another town. The rooms are up on a hill and the office and breakfast room are down the hill. Very inconvenient for anyone with difficulty walking. It is not for the disabled. Friendly check-in. This is an old motel that needs a facelift. Very thin walls I could hear the next […] room easily. Rooms were equipped with iron & board, hair dryer, tv, microwave, fridge. Bed was good. Read moreGenuine Hotels.com guest review
Great value with a decent breakfast - and a complementary supper of some really good chili!. Only complaint (typical of almost all hotels) is the walls are paper thin and I had a couple young construction workers next to me....Genuine Hotels.com guest review
"Out of the way but convenient to the highway"
The front desk staff were kind and eager to be of assistance. The room was not well vacuumed and the last occupant smoked in the room despite it being non-smoking; but the front desk had lysol sent right over. Overall I would stay again as it was only a place to lay our heads at night but you do get what you pay for:)Genuine Hotels.com guest review
"close to interstate"
the one bad thing was room was right smack dab across from ice machine :& was noisy all night long. Also really noisy people above us. I think we had room 216.Genuine Hotels.com guest review
Tried to use the microwave in our room and it would only run for 15 secs before the circuit breaker would break the circuit. Bathroom floor need more cleaning.Genuine Hotels.com guest review
"Convenient and clean"
A step up from a lot of Days Inns, this one is just off of I-40 on the way towards the Smokies from Asheville. If you're looking for a reasonable place to stay the night before heading towards Cherokee and the park (stuff gets more expensive as you head closer to Cherokee), this is a fine place.Genuine Hotels.com guest review
"In a pinch"
Needed a room right right off interstate only to sleep and get back on the road early next morning...wouldn't want to spend much time there. Late evening check-in clerk wasn't too friendly...morning check-out lady was very nice. Breakfast was worse than expected-HOT coffee best thing on the menu. Reasonable rates???...we've stayed a lot of other places […] for the same price that were much nicer. This Days Inn has seen it's better days!! Read moreGenuine Hotels.com guest review
"NIce Hotel & Awesome Staff"
Staff was very friendly and service was great, served a good breakfast and dinner, room was cleanGenuine Hotels.com guest review
"Convenient location to Asheville, NC"
The staff was extremely friendly! Great breakfast area & even a special complimentary supper the Friday night we arrived.Genuine Hotels.com guest review
Rooms were quiet even though located near highways. Supper was available between 6 & 8 PM as a room perk. This was great as one night it was snowing so bad that we wouldn't have been able to have supper otherwise. Other than the fact that our room cards didn't work and had to be reprogrammed multiple times, it was a very nice stay. We would stay again […] and recommend. Read moreGenuine Expedia guest review
"Convenient and close to major highway."
It was decent and suited for the purpose. Easy access to highway.Genuine Hotels.com guest review
I was pleased with the room. It was clean and I was comfortable staying there. There was 4 adults that stayed. There was a good breakfast ready for us the next morning. It was a great bargin.Genuine Hotels.com guest review
"Worth your money"
This hotel is right off the interstate and I had plenty of room for my truck & trailer. Staff was friendly. Would stay here again.Genuine Hotels.com guest review
Both my husband and I greatly enjoyed our stay here. The price was very reasonable, and our room was nice and clean. There is a great view of the mountains, and was conveniently located. They also offered complimentary breakfast AND supper, which were very tasty.Genuine Hotels.com guest review
"Inexpensive and Clean"
Considering the amount of money for the hotel I was pleased with the room and the staff. It is your basic hotel with your basic needs met: bed, shower, fridge and coffee pot. If i had to stay in or near Asheville, NC again, I would not hesitate staying here.Genuine Expedia guest review
Everything was good!Genuine Hotels.com guest review
"Great place for a shot stay"
It was clean and the people were very nice, specially a nice lady named Donna.Genuine Expedia guest review
"poor heat and air"
the room was clean and would have been fine except the heat wouldnt work right,no thermostat just wide open or nothingGenuine Hotels.com guest review
"Old world charm"
A great view from the hotel and it was convenientGenuine Hotels.com guest review
Response by Days Inn Asheville West Thank you for taking the time to review your stay at the Days Inn Asheville West and for recommending us. We are fortunate to have a beautiful location with great views and easy access to various area attractions. We hope to see you again.
"Inexpensive alternative for a Smokey Mountain stay"
While the physical plant is older, the operators of this motel have made the updates necessary to keep the facility competitive. They clearly try to make their guests stays as pleasant as possible.Genuine Expedia guest review
"great hotel for the price."
Was a little noisy but that was mainly because our room was in front of the ice machine.room was clean and the service was great. Would stay were againGenuine Hotels.com guest review
Response by Days Inn Asheville West I am pleased to know you had a great stay with us and would stay again despite the fact that your room was unfortunately located across from the icemachine. It must have been a full house night because that would be the last room we'd rent. We hope to see you again if you are in the area.
"Quaint and charming"
very quaint, asked for restaurants in area, and she told me that she had made some tortilla soup. We stayed there and ate. While we were eating she brought around some chocolate chip cookies and a tootsie roll pop for dessert. Rocking chairs on front porch. It almost reminded me of a B&B.Genuine Expedia guest review
"Close to Asheville and nice and quiet"
Easy to get to right off of the interstate and close to a restaurant. Not far from Biltmore Estates and Asheville. Room was clean and the pillows and beds were very comfortable.Genuine Hotels.com guest review
Response by Days Inn Asheville West I am very pleased to know you had a satisfactory stay with us. Our clean and comfortable rooms and convenient location to Biltmore and downtown Asheville make us a great value. We hope you will visit us again.
The room was very clean, we had trouble with are keys and the maids were very helpful on getting us new ones.Genuine Expedia guest review
nice hotel for one or two nights, beds were actually comfortable!Genuine Expedia guest review
exceptionally nice staff- pleasant, helpful. Room clean. Quiet. Free breakfast AND dinner a plus.Genuine Hotels.com guest review
"Not too bad but not the nicest I have been to."
Most of the staff was nice. One House keeper was very rude and a front desk clerk was a lil rude, but everyone else was very nice! The rooms are kind of old the spreads and carpet show their age. The pool was not clean @ all. I had to break my son's heart when he wanted to play in the pool. I couldn't let him get in it. The great breakfast they rave […] about wasn't all that great. The room was cleaned well and the view of the mountains was wonderful! It was not close to anything, but it was nice and quiet! Read moreGenuine Hotels.com guest review
We really liked the cleanliness of the room and having available a blow dryer (since I forgot mine) and an iron. The breakfast was fantastic. Thank you!!Genuine Hotels.com guest review
Response by Days Inn Asheville West Thank you for reviewing your stay at the Days Inn Asheville West and thank you for acknowledging our cleanliness and amenities that may not been found at all hotels. I am pleased to know you had a great stay with us. We take pride in providing great service and clean, comfortable accomodations. We hope to see you again if you are in the area. Sincerely,
Helpful staff, free dinner, gorgeous views of Blue Ridge Mountains.Genuine Hotels.com guest review
Response by Days Inn Asheville West I am very pleased to know you had an enjoyable stay with us and thanks for acknowledging our excellent service. We are blessed to be located in the beautiful Blue Ridge mountains and the bonus amenities, like our FREE supper make us a great value. We hope you will visit us again. Sincerely,
"Got us out of the rain while we were riding motorc"
Slept well wasn't noisy.Genuine Hotels.com guest review
Response by Days Inn Asheville West Thank you for taking the time to review your stay at the Days Inn Asheville West and for recommending us. We value our biker patrons and are pleased to know you had a satisfactory stay with us and were your refuge from the rain. We hope to see you again. Sincerely,
""Great Hotel for a Family on vacation""
The hotel was not new and showed it's age. The staff was excellent and really helpful, I would reccomend this hotel to a family or vacationers. As for a business trip, I would consider another hotel, as the comfort level and end of the day is ok.Genuine Expedia guest review
Response by Days Inn Asheville West Thank you for reviewing your stay at the Days Inn Asheville West and for recommending us. I am pleased to know you had a great stay with us and thanks for acknowledging our excellent service. Although we are not a new hotel, we are always working on keeping it up and are actually currently working on freshening up the exterior with painting and landscaping. We take pride in providing great service and clean, comfortable accommodations and making your stay with us enjoyable. We hope to see you again.
Excellent hotel staff- went above and beyond to provide amazing service and assistance to my young son and I. Really appreciated the front desk personnel and breakfast staff who were wonderful to my 2 year old.Genuine Hotels.com guest review
Response by Days Inn Asheville West Thank you for reviewing your stay at the Days Inn Asheville West and for acknowledging our excellent service. We do our best to make you feel at home with us and to offer you a wonderful experience. We hope you will have another chance to visit us. Sincerely,
"Nice stop when on the road..."
Clean, convenient, and a great price. We have stopped here twice when traveling through the area. When you need a cheap, clean room for a night and good breakfast, this is the place.Genuine Hotels.com guest review
Response by Days Inn Asheville West Thank you for being a repeat guest at the Days Inn Asheville West and for taking the time to review us. I am pleased to know you had a great stay with us. We take pride in providing great service and clean accommodations at a great price and are being located right off I40 makes us a convenient location for travellers passing through the area. We hope to see you again when you pass our way.
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