If we hadn't been on the road for hours before this and beyond tired I would of demanded my money back and found another place. The carpet was disgusting. I had to take my socks off before getting into bed because they were wet/sticky from walking on the floor. No warm water for our shower in the morning and there was only a couple of cars in the parking […] area. They did offer a continental breakfast which was very good Read moreGenuine Hotels.com guest review
I will never stay there again. I thought it was the other Howard JohnsonGenuine Hotels.com guest review
"Overall pretty decent"
Good soft beds, loved the pool and hot-tub. Only complaint really was no closing drain in the tub so my kids couldn't take a bath. Good service. Would stay there again.Genuine Hotels.com guest review
"Bidget inn call for discounts"
If you want a marriott, stay at marriott, this is a budget inn, book directly with call ahead for discountsGenuine Hotels.com guest review
great valueGenuine Hotels.com guest review
"No hot water, no TV?"
This was the most uncomfortable hotel experience I have ever had. Upon checking in we went to our room to find no fridge or microwave, that's fine. I tried to turn the TV on, but there was no remote so I went back to the desk for one. The clerk mentioned a lot of missing remotes that day and gave me one but it didn't work, probably because the TV wasn't […] plugged into any receiver, so it had no way of working. After that I went to take a shower with cold water. Yay! It looks like others have mentioned the hot water before so it's definitely something to look out for. Don't stay here!! Read moreGenuine Hotels.com guest review
1st time ive stayed at a howard Johnson. it was decent, smelled like an old hotel room but it was clean.Genuine Hotels.com guest review
this property was in terrible disrepair. Things were obviously slapped together to cover holes in walls etc. The stairs were uneven and dangerous. My husband actually fell on his way down. Scuff marks on the door, and cut marks on the counter top next to the sink. Looked like somebody used it as a cutting board. Not up to the Howard Johnson standard […] I have been used to in the past. Read moreGenuine Hotels.com guest review
Fabulous place for the price and the service was great! Super fun pool, too!Genuine Hotels.com guest review
"on our way back to home"
Clean room but air conditioner was very noisy.Genuine Hotels.com guest review
"SIMPLY THE WORST"
BAAAAAADGenuine Hotels.com guest review
"Howard Johnsons Hotel SUCKS"
My stay was a bad one, the bathroom floor was not cleaned behind the door. There was hair and dirt on it. The front desk guys do not smile or have a personality for customer service. They do not communicate when it come to booking rooms side by side. We could not read his hand writing (number wise) was hard to read. Sent us to a room that had people […] already in it and did not appoligize for it. OVER ALL, WILL NOT STAY THERE AGAIN. PRICE OF ROOM SHOULD BE CHEAPER, TO EXPENSIVE.!!!!!!!!! Read moreGenuine Hotels.com guest review
"Don't even think about it"
Stained sheets, torn and thread bare towels, stale cigarette smoke stench, carpet not secured to floor, mold, dirty sinks, bathroom door didn't close and hinged improperly... I could go on but what's the point. I was in a hurry and didn't read the reviews of others that noted EXACTLY the same things. Don't bother asking for another room because they […] are all the same. The morning breakfast was a disgusting mess with nobody keeping the place clean or restocking food or coffee. How this place stays in business is amazing to me. Never again and that includes the HJ brand wholesale. The fact that the licensee can get away with this says everything about the brand. Stay away. Read moreGenuine Expedia guest review
"Nice comfortable clean beds."
The room was clean and the beds are comfortable. Great safe place for a family to rest. You could easily pay $50- $75 more to stay in a similar class hotel and the only thing that would be better would be the decor. I'd rather save the $75. The lights are out most of the time I use the room anyways.Genuine Expedia guest review
"Lots of other better options"
Third rate at best. No hot water. Non-smoking room smelled of smoke. Toilet tank cover had been replaced with a cover that did not fit. Way overpriced for the quality.Genuine Hotels.com guest review
We were put in a ground floor room. Although it was clean, the drapes were falling off the windows and wouldn't close and a town rack had fallen off in the bathroom and was lying on the countertop. After complaining three times, they finally came over and fixed the drapes. All this luxury for over $100. They need to close it and seriously remodel.Genuine Hotels.com guest review
I have been traveling for over 35 years. This is the worst Hotel I have ever stayed in. Don't know where to start other than its a complete pig pen. Smoke filled rooms. Soiled sheets. Filthy carpeting. Mold and mildew. Refrig dirty.Genuine Hotels.com guest review
This was a motel rather than a hotel and we got stuck in a smoking room. We had booked non-smoking but arrived at 10:30 pm and got stuck in a smoking room.Genuine Expedia guest review
"Not what was expected"
The front staff was very friendly. But the room gave me an uncomfortable feeling. Bathroom door was dirty, carpet was stained and showing the pad, side of the bed was stained and there was a board in my window to keep it closed because the lock did not work.Genuine Hotels.com guest review
This hotel is not just outdated, but falling apart. When lifting the faucet handle, the entire sink lifted up. The bathroom tiles were dirty and stained. The shower drain was really slow, which we fixed ourselves because the front desk was too busy to help at 10:00 at night. We used the guest laundry facility: the laundry room was very dirty and the […] washer didn't spin, leaving me to ring out our clothes. The continental breakfast was decent and the pool was nice, but cold. I could have spent 40% more and stayed at a 4 star. Next time I come through Missoula, I will do that. Read moreGenuine Hotels.com guest review
wood never stay here again,1960,s or 70's hotel has never been upgraded,took 30 min to ck in said we were not booked,next day wnen room cleaned no wash clothes,no soap or water cups or coffee replaced,big black hairs on walls & tub in bathroom. room was dirtyGenuine Expedia guest review
"Old and needs updating"
Everything is old and smells musty. Seriously needs updating. No plug in bathroom sink. Pull cord for drapes broken & curtains soiled. Cold shower. TV controller didn't work. Had to hold cord in outlet to make coffee. Beds ok pillows lumpy. Breakfast gone and not refilled ie gravy but no biscuits.Genuine Expedia guest review
This hotel is ok for a one-night on your way through. There's nothing wrong here that a remodel wouldn't fix, but I doubt that's going to happen.Genuine Hotels.com guest review
I will never stay there again. Our room was not ready at check in time. The front desk person was very rude to us. The room that we did get, the air conditioning didn't work. There was no screen on the window to be able to open it. The sink didn't work properly. We reserved the room for 4 people and only received towels for two. Was treated as an inconvenience […] when we went to the front desk and asked for more towels. Went to get ice and there was no ice. Read moreGenuine Hotels.com guest review
"Nice people but smelly room"
We had stayed here before under different ownership so we expected the room. We could not get into our room because their card reader was broken. They did fix it and were nice about it. Our room was a non smoking room but it definatly had not always been that way.It did not have a no smoking sign on the door like some, but had a little no smoking sign […] inside. Which led us to think they had switched it over without replacing carpets and such. Strong cigarette smell. Bought a can of febreeze to help with our stay. Really nice shower though and good breakfast. Read moreGenuine Hotels.com guest review
Very dirty looking carpet. Needed non-feather pillows and non-pet room. Pillows were very flat and old. Day manager said room had not had pets. Woke up with hives and showed night manager who told us they had been extremely full the weekend before and room may well have had pets in it!Genuine Hotels.com guest review
Too noisy from outside activity most of the night. Torn curtains made it hard to keep it private. Bed was comfortable. Will try to avoid this place in the future.Genuine Expedia guest review
The hotel is outdated, but it was clean. Beds aren't the most comfortable, but they work for a night or two. Nothing fancy - the water in the pool was cold & the hot tub water was warm. There were branches/leaves in the pool water, but the wind probably had something to do with that. There was a young guy sitting @ the only table near the pool wearing […] sunglasses, drinking beer & kept staring. It was creepy - Read moreGenuine Expedia guest review
"Smelly room and hot"
Air conditioner did not work and room smelled like petco and smoke. Continental breakfast room was inbearably hot. I would not stay here.Genuine Expedia guest review
"A dive with no water in sight"
I'll admit to never having stayed at a Howard Johnsons before but, just from previous TV ads and a perceived reputation, I expected more...much more! The room had not been vacuumed in quite some time by all appearances, no electrical outlets available, light bulbs not working, leaky faucets, staff areas open to public view and retired appliances sitting […] outside in public view. Read moreGenuine Expedia guest review
Not the greatest of hotels, but if you're looking for a cheap place to stay while on the road...Genuine Expedia guest review
"What a complete disappointment."
Howard Johnson should be embarrassed to call this motel one of their own. This property is run down and neglected. The room smelled bad and was dirty. The curtains were barely hung and the window had a dowel for security with no screen. There was supposed to be a mini fridge and microwave...neither was in the room. The bathroom light bulb was burned […] out and the bedside lamps did not work and could not be plugged in. The electrical outlet for the hairdryer was loose and would not hold the plug. The breakfast area was gross. It was so dirty we could not eat there. Read moreGenuine Expedia guest review
"Poor Quality of room"
We were not impressed. Shower was wierd, fan in bathroom excessively loud and wifi worked for about 30 seconds and then would never reconnect. Carpet was filthy Will not be back.Genuine Hotels.com guest review
"Great value close to Hiway 93"
For the price, this HoJo is a great value. We stayed in a king room on the ground floor. The bed was comfy and the air conditioning felt wonderful during our hot July trip. The breakfast was nothing fancy, but DID have biscuits and gravy and hot waffles.Genuine Expedia guest review
"close to town and shopping"
It needed updating in appearance, walls, curtains. The pool was fun for the kids. The staff originally gave us room keys for 2 keys, but when we used the first room key, the door opened, and we found the room was occupied. The staff of course corrected that, but this was unacceptable. Staff helped us with directions to the marathon location that we […] participated in and ideas for meals. The ice machine didn't work. Overall, I'd describe the place as a dump. Read moreGenuine Expedia guest review
"nice pool and nice staff"
We had some trouble with the air conditioning, but our room was changed out right away. They are still making improvements to the rooms, so they may be better in the future. The pool and spa are nice, the breakfast was good and the staff was gracious enough to put the breakfast out very early for the people that were running in the Missoula Marathon. […] It was also nice to have laundry facilities for the guests. Read moreGenuine Expedia guest review
"Good Enough for our quick trip"
The front desk staff was friendly and accommodating, the rooms are a little out-dated and in need of a deep clean. But overall was good for our quick stop through town.Genuine Hotels.com guest review
"Wife gave it the thumbs up!"
I knew I did well when I opened the door and the family all said, "Wow, this is nice." Definitely an upgrade from where we usually stay. A couple things needed attention - no fan in the bathroom for a family of 5 :). Door in bathroom needed painting. Some neighbor left a yappy dog that went on from like 6-9:30pm. But the hotel did what they could and […] even decreased our cost for the final night. Read moreGenuine Hotels.com guest review
Poor room, with no fridge nor microwave;Genuine Hotels.com guest review
"Excellent but economy price!"
Very courteous and professional desk personnel. Quick to address and resolve problem I had with TV.Genuine Expedia guest review
Room was dirty..counter. .floor.. bathroom light fixture cover hanging from ceiling poor parking beds Very uncomfortableGenuine Expedia guest review
This motel was easy to find. When I booked the room, I didn't realize I had booked a "smoking" room. I just saw the price. After my stay my clothes and all of my belongings that I brought smelled like smoke, even though I am sure no one has smoked in there for a long time. It looks like they are trying to update the rooms, the bathroom looked great […] but the carpet was nasty. The employees were friendly and helpful. The breakfast was good. They even had hot chocolate. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful. The pool and hot tub were nice, and it was convenient to food and shopping. However our room was not very clean. There were cobwebs behind the bathroom door, and the tile under the soap dish by the tub was nasty.Genuine Hotels.com guest review
"DON'T STOP HERE!!!!"
To say we were disappointed is an understatement. This facility was TERRIBLE. Dirty, dirty, and dirty. Black handprints on the inside of the door. The room smelt "funky" (dirty), the shower didn't drain properly so that you stood in dirty water, yours or someone else. I didn't sleep thinking of possible bedbugs although we were not bit nor did I see […] any. A terrible experience especially for the $75.00 that we spent. We did complain to management with no response given. Read moreGenuine Hotels.com guest review
"Hidden Treasure In Missoula..."
This is a great little place if you are looking for comfort but don't care about fancy. The hotel staff were very friendly and helpful. The hotel is obviously dated, but they have taken steps to upgrade it. It has a pool and there were several families using it when we arrived. No complaints and it was the least expensive hotel in Missoula we could […] find. Read moreGenuine Hotels.com guest review
"Motel in Missoula, Montana"
Room was small, bed was good, no desk, no microwave, no bathtubGenuine Expedia guest review
"Quick stop - super comfy beds!"
We only stayed one night. For a motel it was great. Bed was super comfy. Selection of pillows on the bed. Updated shower. Free breakfast. It's a motel with perks. But still a motel so the perks were noticeable and appreciated.Genuine Hotels.com guest review
"Clean and comfortable"
Stayed one night while driving coast to coast. The hotel was clean and comfortable, and the staff was friendly and helpful. We rested well and got an early start. Thank you!Genuine Expedia guest review
"Good little place to stay"
It was comfy.Genuine Hotels.com guest review
"MisCon ( Missoula Sifi Convention )"
Hotel was nice, rooms were comfortable and clean, housekeeping was very nice and friendly, pool and hot tub were enjoyable. Marc checked us in to our rooms, was super friendly and professional. Hot breakfast and coffee was nice to wake up to. Hotel was quiet and relaxing. I only have to complain about one staff member and that is Irene. When I called […] the second time to confirm rooms, Irene was very rude to me on the phone. Didn't not listen properly to both names rooms were under and told me only one room was reserved even though I had already confirmed both rooms the night before. She told me it wasn't her problem, to call Hotels.com since I reserved with them and then hung up on me. I had to call hotels.com and have them call her and straighten it out. The morning we checked out I walked to the office to tell staff when we would be out of rooms. I again spoke to Irene. She was incredibly rude and short with me. She called my daughter's room before hand and was very rude over the phone and then hung up on her. She clearly is not happy with her job and probably should not be working with customers on a daily basis. I would stay at Howard Johnson's again as long as I didn't have to deal with Irene's constant rudeness. Read moreGenuine Hotels.com guest review
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