"No hot water, no TV?"
This was the most uncomfortable hotel experience I have ever had. Upon checking in we went to our room to find no fridge or microwave, that's fine. I tried to turn the TV on, but there was no remote so I went back to the desk for one. The clerk mentioned a lot of missing remotes that day and gave me one but it didn't work, probably because the TV wasn't […] plugged into any receiver, so it had no way of working. After that I went to take a shower with cold water. Yay! It looks like others have mentioned the hot water before so it's definitely something to look out for. Don't stay here!! Read moreGenuine Hotels.com guest review
1st time ive stayed at a howard Johnson. it was decent, smelled like an old hotel room but it was clean.Genuine Hotels.com guest review
this property was in terrible disrepair. Things were obviously slapped together to cover holes in walls etc. The stairs were uneven and dangerous. My husband actually fell on his way down. Scuff marks on the door, and cut marks on the counter top next to the sink. Looked like somebody used it as a cutting board. Not up to the Howard Johnson standard […] I have been used to in the past. Read moreGenuine Hotels.com guest review
Fabulous place for the price and the service was great! Super fun pool, too!Genuine Hotels.com guest review
"on our way back to home"
Clean room but air conditioner was very noisy.Genuine Hotels.com guest review
"SIMPLY THE WORST"
BAAAAAADGenuine Hotels.com guest review
"Howard Johnsons Hotel SUCKS"
My stay was a bad one, the bathroom floor was not cleaned behind the door. There was hair and dirt on it. The front desk guys do not smile or have a personality for customer service. They do not communicate when it come to booking rooms side by side. We could not read his hand writing (number wise) was hard to read. Sent us to a room that had people […] already in it and did not appoligize for it. OVER ALL, WILL NOT STAY THERE AGAIN. PRICE OF ROOM SHOULD BE CHEAPER, TO EXPENSIVE.!!!!!!!!! Read moreGenuine Hotels.com guest review
"Lots of other better options"
Third rate at best. No hot water. Non-smoking room smelled of smoke. Toilet tank cover had been replaced with a cover that did not fit. Way overpriced for the quality.Genuine Hotels.com guest review
We were put in a ground floor room. Although it was clean, the drapes were falling off the windows and wouldn't close and a town rack had fallen off in the bathroom and was lying on the countertop. After complaining three times, they finally came over and fixed the drapes. All this luxury for over $100. They need to close it and seriously remodel.Genuine Hotels.com guest review
I have been traveling for over 35 years. This is the worst Hotel I have ever stayed in. Don't know where to start other than its a complete pig pen. Smoke filled rooms. Soiled sheets. Filthy carpeting. Mold and mildew. Refrig dirty.Genuine Hotels.com guest review
"Not what was expected"
The front staff was very friendly. But the room gave me an uncomfortable feeling. Bathroom door was dirty, carpet was stained and showing the pad, side of the bed was stained and there was a board in my window to keep it closed because the lock did not work.Genuine Hotels.com guest review
This hotel is not just outdated, but falling apart. When lifting the faucet handle, the entire sink lifted up. The bathroom tiles were dirty and stained. The shower drain was really slow, which we fixed ourselves because the front desk was too busy to help at 10:00 at night. We used the guest laundry facility: the laundry room was very dirty and the […] washer didn't spin, leaving me to ring out our clothes. The continental breakfast was decent and the pool was nice, but cold. I could have spent 40% more and stayed at a 4 star. Next time I come through Missoula, I will do that. Read moreGenuine Hotels.com guest review
This hotel is ok for a one-night on your way through. There's nothing wrong here that a remodel wouldn't fix, but I doubt that's going to happen.Genuine Hotels.com guest review
I will never stay there again. Our room was not ready at check in time. The front desk person was very rude to us. The room that we did get, the air conditioning didn't work. There was no screen on the window to be able to open it. The sink didn't work properly. We reserved the room for 4 people and only received towels for two. Was treated as an inconvenience […] when we went to the front desk and asked for more towels. Went to get ice and there was no ice. Read moreGenuine Hotels.com guest review
"Nice people but smelly room"
We had stayed here before under different ownership so we expected the room. We could not get into our room because their card reader was broken. They did fix it and were nice about it. Our room was a non smoking room but it definatly had not always been that way.It did not have a no smoking sign on the door like some, but had a little no smoking sign […] inside. Which led us to think they had switched it over without replacing carpets and such. Strong cigarette smell. Bought a can of febreeze to help with our stay. Really nice shower though and good breakfast. Read moreGenuine Hotels.com guest review
Very dirty looking carpet. Needed non-feather pillows and non-pet room. Pillows were very flat and old. Day manager said room had not had pets. Woke up with hives and showed night manager who told us they had been extremely full the weekend before and room may well have had pets in it!Genuine Hotels.com guest review
"Poor Quality of room"
We were not impressed. Shower was wierd, fan in bathroom excessively loud and wifi worked for about 30 seconds and then would never reconnect. Carpet was filthy Will not be back.Genuine Hotels.com guest review
"Good Enough for our quick trip"
The front desk staff was friendly and accommodating, the rooms are a little out-dated and in need of a deep clean. But overall was good for our quick stop through town.Genuine Hotels.com guest review
"Wife gave it the thumbs up!"
I knew I did well when I opened the door and the family all said, "Wow, this is nice." Definitely an upgrade from where we usually stay. A couple things needed attention - no fan in the bathroom for a family of 5 :). Door in bathroom needed painting. Some neighbor left a yappy dog that went on from like 6-9:30pm. But the hotel did what they could and […] even decreased our cost for the final night. Read moreGenuine Hotels.com guest review
Poor room, with no fridge nor microwave;Genuine Hotels.com guest review
This motel was easy to find. When I booked the room, I didn't realize I had booked a "smoking" room. I just saw the price. After my stay my clothes and all of my belongings that I brought smelled like smoke, even though I am sure no one has smoked in there for a long time. It looks like they are trying to update the rooms, the bathroom looked great […] but the carpet was nasty. The employees were friendly and helpful. The breakfast was good. They even had hot chocolate. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful. The pool and hot tub were nice, and it was convenient to food and shopping. However our room was not very clean. There were cobwebs behind the bathroom door, and the tile under the soap dish by the tub was nasty.Genuine Hotels.com guest review
"DON'T STOP HERE!!!!"
To say we were disappointed is an understatement. This facility was TERRIBLE. Dirty, dirty, and dirty. Black handprints on the inside of the door. The room smelt "funky" (dirty), the shower didn't drain properly so that you stood in dirty water, yours or someone else. I didn't sleep thinking of possible bedbugs although we were not bit nor did I see […] any. A terrible experience especially for the $75.00 that we spent. We did complain to management with no response given. Read moreGenuine Hotels.com guest review
"Hidden Treasure In Missoula..."
This is a great little place if you are looking for comfort but don't care about fancy. The hotel staff were very friendly and helpful. The hotel is obviously dated, but they have taken steps to upgrade it. It has a pool and there were several families using it when we arrived. No complaints and it was the least expensive hotel in Missoula we could […] find. Read moreGenuine Hotels.com guest review
"Motel in Missoula, Montana"
Room was small, bed was good, no desk, no microwave, no bathtubGenuine Expedia guest review
"Quick stop - super comfy beds!"
We only stayed one night. For a motel it was great. Bed was super comfy. Selection of pillows on the bed. Updated shower. Free breakfast. It's a motel with perks. But still a motel so the perks were noticeable and appreciated.Genuine Hotels.com guest review
"Clean and comfortable"
Stayed one night while driving coast to coast. The hotel was clean and comfortable, and the staff was friendly and helpful. We rested well and got an early start. Thank you!Genuine Expedia guest review
"Good little place to stay"
It was comfy.Genuine Hotels.com guest review
"MisCon ( Missoula Sifi Convention )"
Hotel was nice, rooms were comfortable and clean, housekeeping was very nice and friendly, pool and hot tub were enjoyable. Marc checked us in to our rooms, was super friendly and professional. Hot breakfast and coffee was nice to wake up to. Hotel was quiet and relaxing. I only have to complain about one staff member and that is Irene. When I called […] the second time to confirm rooms, Irene was very rude to me on the phone. Didn't not listen properly to both names rooms were under and told me only one room was reserved even though I had already confirmed both rooms the night before. She told me it wasn't her problem, to call Hotels.com since I reserved with them and then hung up on me. I had to call hotels.com and have them call her and straighten it out. The morning we checked out I walked to the office to tell staff when we would be out of rooms. I again spoke to Irene. She was incredibly rude and short with me. She called my daughter's room before hand and was very rude over the phone and then hung up on her. She clearly is not happy with her job and probably should not be working with customers on a daily basis. I would stay at Howard Johnson's again as long as I didn't have to deal with Irene's constant rudeness. Read moreGenuine Hotels.com guest review
"Nice place for a short stay"
Easy access to major road in Missoula. The price was reasonable and I felt safe there. I did not use the poolGenuine Expedia guest review
"Good value, convenient location"
All went quite well. I'd stay there again. Blah, blah, blah and more blah, blah,blah. I don't have time to fool with this. Take it or leave it.Genuine Expedia guest review
"Good hotel for the price"
Above average service for the price. For a budget hotel it was surprising to have staff who really seemed to care about our stay. The room was what you would expect in this price range, but service was great, and location convenient.Genuine Hotels.com guest review
I had no maid service in the room for 3 days and one of the days maid actually made the bed she didn't empty any of the trash or vacuum. they also failed to put in new tissues or toilet paper.Genuine Hotels.com guest review
I was coming to Missoula sight unseen, so I just chose from Hotels.com list. I should've chosen somewhere else. WiFi was broken for all three days of my stay - even after they said it was fixed, it still did not reach my room, which was only about 75 feet from the router. The room was very small. They have updated the bathroom but the rest of the room […] is pretty old school. The other thing is that they claim to be pet friendly and then told me that doesn't include cats. Well, they should advertise it as "dog friendly." Last time I checked, cats are pretty popular pets. So....two reasons I selected the hotel - WiFi and travelling with my cat - HoJo Missoula can't deliver. Read moreGenuine Hotels.com guest review
Internet is badddd.Genuine Hotels.com guest review
"Worth the price"
The hotel was simple ad comfortable. Our room was close to a main road, but any noise was easily blocked out by running the fan-which I usually do in a hotel room, anyway. Recommend.Genuine Hotels.com guest review
"Like a set from a bad movie"
This hotel room was right out of a bad movie! There was a big stain on the bedspread, the panels of the curtains were not the same color, disintegrating and ripped. There was a rip in the carpet and no extra blankets. I made the reservation through a third party and had to leave a day early. The man in the office was not sure he could issue me a receipt […] for the days I stayed, even though I spoke with another man the day before to let them know I was not going to be able to stay for the whole stay. The sheets and towels were clean. Read moreGenuine Hotels.com guest review
"Perfect for us! Would Go Back Any Day!!!"
I love this hotel, it was our second time staying here. When we first got here we were told that we had actually been upgraded rooms, given an extra queen bed, a fridge and microwave because they saw we were returning. The room is always so clean and taken care of, there was a bath and shower that worked well, and everything was clean and nice. The […] TV was large and had great channels. This hotel is also inexpensive, perfect for our budget. We love the Howard Johnson, we spent some of the best mini vacation weekends there!!! Read moreGenuine Hotels.com guest review
"inexpensive basic room"
Clean basic room. Would be nice to have a microwave in the room. Priced right : )Genuine Hotels.com guest review
Clean room. Comfortable bed. Was able to walk to many restaurants/bars/shops. Hotel currently being upgraded.Genuine Hotels.com guest review
"Comfortable Holiday Stay"
Great place to stay for the cost and location. Room was very cold upon arrivial and the next day the staff provide a space heater that help heat the room. The shower temperature only reached warm and never all the way hot, we did see a few service truck in the parking lot so we thought they were possibly working on the hot water heater during our s […] tay. Read moreGenuine Expedia guest review
Our stay at the hotel was very good. The new owner has done a good job removing the hotel.Genuine Hotels.com guest review
"Excellent! Cheap, great stores, private, clean!"
The room was clean and well-stocked. Everything looked nice, and the room was cheaper than we had expected. The breakfast was very nice, and the shopping was very nearby, which was a blessing since we were pedestrians the entire weekend. We loved the hotel, and we would love to do a vacation there again! We did not try the hot tub, but it was it working […] order. Guests were spread out over the hotel with vacant rooms in between to keep others from getting bothered. Wifi was excellent. We got it in our room and was able to download and stream videos. Highly recommend this hotel, especially if you are looking for great shopping at a low rate. The two managers were very friendly and helpful 24/7. It was a romantic weekend with my boyfriend that we had an amazing time planning and enjoying! 5 Stars! Read moreGenuine Hotels.com guest review
"Just passing through"
The location wasn't great was wanting closer to freeway cconsidering just passing through. Overall it wasn't bad for just sleeping for the night if I was there for any length of time I would probably stay elsewhere. The place is still outdated to back in the 8th they desperately need some upgrades.Genuine Hotels.com guest review
"Not up to standards"
We had booked 2 Smoking Rooms. When we arrived, there were none. They did give us 2 rooms way in the back so that we could smoke outside our rooms without bothering too many people. My brother in law found an old card key on top of the very dusty entertainment center in their room. The chain door locks had the chain part, but the other part on the door […] itself was missing in both rooms. Read moreGenuine Expedia guest review
Rooms where not cleaned when we got there so we went on to the game and they where just getting done with them when the game was over 5 hours later. We had two room and the showers in both room where dirty. Everything else was fine but hair in the shower is gross..No thanks...Fellow checking us in said to call direct next time...because it will only […] cost you 5 dollars more...(that's not a deal) Read moreGenuine Expedia guest review
"Room rates were good"
You could see were the new owners were trying to make improvements and the staff was very friendly. We would stay again.Genuine Hotels.com guest review
"Liked location...had used kleenix under bed"
QuiteGenuine Expedia guest review
"Great value on Griz weekends"
Need to control the parking lot noise, staff there should tell people to drink in their rooms and stop yelling.Genuine Expedia guest review
Room was not cleaned while we were there ( 3 nights). We did ask for more towels (and received) on the last night so that we could have them on the morning of check-out.Genuine Hotels.com guest review
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