All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2727 N Stemmons Fwy, Dallas, TX, 75207, United States of America, ‏‎855-239-9484
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4.2 / 5Excellent

Score breakdown (from 650 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.0
1.0 / 5Poor
"Poor Customer Service"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
At check in we were told that they did not have to honor our room type that we reserved Talked with manager and was told the same thing. Did not offer any type of compensation for the dis-service. The room was not cleaned properly did not have glasses or tissues or coffee in the room. Was very unhappy!!!!!!
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Let's get away.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was a great breakfast was great everything was good one thing I recommend is your pillows it was pretty bad but everything was great breakfast is great
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
juan
US
5.0 / 5Outstanding
"Super nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was very comfortable and breakfast was amazing. Without a doubt I'd come back.
Genuine Expedia guest review
Other trip Dec 29, 2014
Merbin
US
5.0 / 5Outstanding
"Clean, free happy hour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel!! Friendly staff, clean and very welcoming. Room was exactly what we needed with bedroom shut off. FREE happy hour everyday 530-730 plus FREE breakfast. Couldn't beat it. Def going to stay again.c
Genuine Hotels.com guest review
1 night trip with friends Dec 26, 2014
Kantessa
US
3.0 / 5Good
"no hot water :("
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
it was ok until the hot water was turned off so we couldn't take a shower the next morning
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Kelly
US
5.0 / 5Outstanding
"nice but /kids no manners"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel stay was a get away from Houston. For my girlfriends birthday. It ended up being a weekend with alot of high school playoffs at the at&t stadium. Which means alot of families and that was fine . But alot of the kids that were there had no manners or respect for others space. .. But other than that hotel was a great stay. .. will be back. ..
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
James
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel, got a great deal as it was a last minute overnight getaway to Dallas for a hockey game.
Genuine Hotels.com guest review
1 night trip Dec 13, 2014
Bobbie
US
5.0 / 5Outstanding
"Very Nice!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The bed and pillows need to be upgraded, overall the hotel is above average and I would stay there again assuming they do something about the bed and the pillows.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
James
US
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My family and I had an amazing time. The staff was friendly and helpful and everything wasbeautiful!
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Lori
US
3.0 / 5Good
"relaxed and they don't care about the guess"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
The clock radio did not work. I called in the middle of the night for two extra blankets because one was not on the let out bed and they would only send one. When I called and request the blankets the front desk said okay and sent a security guard male to deliver it (one) when I said I ask for two he yelled and said I could only have one.
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Sabrina
US
4.0 / 5Excellent
"dirty sock"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Found a dirty sock when I opened the curtains
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
ray
US
4.0 / 5Excellent
"Preholiday sports weekend!!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room itself was great. The whole family enjoyed it. There is an indoor pool and hot tub we didn't get to use this time. Complimentary breakfast was incredible. The only issue was finding a working ice machine. The front desk said they would send up a bucket of ice, but it never came.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
Michael
US
2.0 / 5Fair
"disappointed"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was not able to stay because even though I booked my room a month In advance they told me that they couldn't accommodate my reservation because of construction, which I did not see or hear at all.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Jennifer
US
4.0 / 5Excellent
"Nice but some improvements needed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The check in wait was rather long. There were two people at the desk assisting one person, but neither acknowledged me or even tried to assist me until they completed the guest ahead of me. The rooms looked nice however the drain for the tub was very slow and clogged. Overall the stay was OK.
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a wonderful stay, all the staff was very helpful and extremely nice. Room was excellent and so was their happy hour and breakfast. They even shuttled us to downtown for the Children's Health Parade. The price through Hotels.Com was GREAT!
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
Sonia
US
4.0 / 5Excellent
"Getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great getaway enjoyed the breakfast buffet but managers drinks snacks not do good
Genuine Hotels.com guest review
2 night romance trip Nov 29, 2014
Lora
US
2.0 / 5Fair
"Thanksgiving Trip"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room and common areas throughout the hotel were not clean. The gym had nothing to clean after or before...will not recommend.
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"The Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was great from beginning to end. Once checked in enjoyed complimentary happy hour and woke up to an excellent buffet breakfast.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
Tonya
US
4.0 / 5Excellent
"Excited when Embassy is running a special."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I am always excited when I can get Embassy Suites for around $100/night. I do so enjoy the breakfast and cocktail hours.
Genuine Hotels.com guest review
1 night business trip Nov 29, 2014
A Traveler
US
3.0 / 5Good
"Not up to Embassy Suite Standards."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room smelled so bad we had them remove the fridge and come spray deodorizer. Elevator out of order. Breakfast was fine but not up to Embassy Suite quality.
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
Victoria
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All we have to say is tha it was a great stay. Hotel staff was very friendly and my Eagles won the turkey game by beating the cowboys.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Embassy stay 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel as a whole as nice, clean, and comfortable, however, the smell of mold was obvious. The staff was excellent and the surroundings felt safe. The breakfast was really really good. I would recommend this hotel to others. Thanks for the nice comfortable, affordable stay.
Genuine Expedia guest review
Other trip Nov 30, 2014
Sharon
US
5.0 / 5Outstanding
"comfortable and friendly!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed our stay for the Thanksgiving days though we didn't get to enjoy happy hour time due to prior engagements(Dallas game)...but breakfast made up for it....friendly staff as well...definitely visit again
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
Abbie
US
4.0 / 5Excellent
"Complete trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Was great weekend, clean, great indor pool and wonderfull breakfast
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
ISRAEL
US
2.0 / 5Fair
"NOT the best"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
The pool was closed, the food was cold, and we had a cockroach in our room
Genuine Hotels.com guest review
1 night family trip Nov 23, 2014
Mark
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very close to a busy freeway, so it was easy to get to but the traffic was loud at night when trying to sleep. The check-in process was easy and all the staff were friendly and polite. Oh breakfast was excellent. Our room was not as clean as I would have liked it to be.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Cloe to Southwestern medical center. Convenient to many places. Morning hot breakfast is wonderful and delicious. Afternoon snack time is a great social opportunity. Highly recommended.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Loving the Freebies!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Broken elevator but great hospitality. Free breakfast and Happy Hour was awesome! Excellent bar staff!
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
Daniel
US
5.0 / 5Outstanding
"Lots of extras at this hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great! Used the hotel shuttle to get to the stars game, got complimentary drinks before the game, ordered some great food after we got back, slept in a VERY comfortable soft bed, had a cooked to order omelet, and didn't have to check out till noon. This was a great place to stay!
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel and staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
OMG This hotel and staff were in creditable. Everyone went out of their way to help us and were so nice. At breakfast someone came by to ask if we enjoyed our breakfast; the following morning the girl at the front desk came over to take pictures for us; the van driver went out of his way to take us the to car rental; how could any not fall in love with your hotel and staff! Thank you, thank you, thank you!
Genuine Hotels.com guest review
1 night trip with friends Nov 3, 2014
Donna
US
5.0 / 5Outstanding
"cowboy getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent stay need cowboys to win next time
Genuine Hotels.com guest review
2 night trip Nov 1, 2014
Gregory
US
5.0 / 5Outstanding
"First visit to Dallas from Kentucky"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel close to Dallas Design District, Dallas Market Center, Info Mart, Medical Center, and American Airlines Center. Nice indoor pool. Hotel recently refurbished.
Genuine Expedia guest review
Other trip Nov 2, 2014
Dad & teenager
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A + in all ares. Comfotable bed and clean room.
Genuine Hotels.com guest review
2 night business trip Oct 29, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice service, a little weird that the sink was sepstated from the bathroom.
Genuine Expedia guest review
Other trip Nov 2, 2014
Loriel
US
4.0 / 5Excellent
"Very nice suite"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the hotel while attending a conference. Everything about the suite was very nice. I wish we had more time to enjoy it, but were in meetings. I like that there were two vanities - one in the bathroom with the shower, etc. and one in the bedroom area. Makes for easier getting ready in the morning.
Genuine Expedia guest review
Other trip Nov 1, 2014
Kathy
US
4.0 / 5Excellent
"OK hotel for price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Were given keys to an occupied room. However, mistake was quickly corrected. Lobby/restaurant provided free drinks and appetizers creating somewhat of a party atmosphere in the area. Room was clean but smelled a little musty possibly due to age of hotel. Room was fairly quiet. Hotel ok overall for price.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great comfort and breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved the hotel and room. Bath was smaller then previous stays at other Embassy's. Did not like additional charges for Wi-Fi and printing. Free at most other chains.
Genuine Hotels.com guest review
1 night family trip Oct 26, 2014
George
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Breakfast was better than other hotels. The bed was good but not great
Genuine Hotels.com guest review
2 night business trip Oct 24, 2014
Richard
US
1.0 / 5Poor
"21+ Check-In Age"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Make sure to find out how old you have to be to check-in, because I'm 18 and you need a 21 year old with you just to check-in.
Genuine Expedia guest review
Other trip Oct 27, 2014
Devin
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location close to downtown Dallas.
Genuine Hotels.com guest review
1 night family trip Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Close to UT Southwestern"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The gym is pretty good. The staff is great (especially the morning shuttle driver!). The breakfast is good. I will definitely stay here again.
Genuine Hotels.com guest review
3 night trip Oct 20, 2014
Elizabeth
US
4.0 / 5Excellent
"pleasant friendly hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
standard Embassy Suites hotel with friendly staff and convenient limo service to AA Center
Genuine Expedia guest review
Other trip Oct 15, 2014
David
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice place, clean and efficient, would recommend tp anyone. People are friendly and breakfast is very good. I enjoyed my stay.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
3.0 / 5Good
"Concert Trip"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
For the first time was very disappointed with this Embassy Suites location. Have stayed here at least once every 6-8 weeks. Since our last visit, the cleanliness of the room was not good. The toilet seat had broken off and it was just put on the back of the toilet and not fixed. The toilet was clogged and the faucet from the sink in the bath area was leaking. The linen did not look fresh but was wrinkled. I don't know what happened since my last visit. I am willing to give this hotel another try since it is so convenient and the staff is very nice, but if next time the room is in the same condition, I will not stay there again. I did voice my concerns to the front desk when I checked out letting them know how disappointed we were.
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
Linda
US
4.0 / 5Excellent
"Texans & Cowboys Game"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Impressed with the hotel layout, breakfast was awesome, & the personnel was very friendly. I will definitely stay here again due to how convenient entertainment & restaurants where to the hotel.
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2014
Mario
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Simply Awesome!
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Our room was not a suite but nice. Most hotels we have stayed at had free wi-fi. They wanted $9.99 per device per night which I was not pleased about. I thought all rooms at Embassy Suites were suites and we have stayed at quite a few.
Genuine Expedia guest review
Other trip Oct 5, 2014
suzi
US
4.0 / 5Excellent
"Embassy Suites was great"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was great!
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
Burrel
US
2.0 / 5Fair
"I just found out I was charged at the hotel also."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was disappointed because there is not complementary wi-fi, not even at the lobby. I just found out that when I walked in at guest services the lady ask me for my credit card she was going to charge a amount for incidentals. She charged for the room, that I had been already charged from Expedia. Now what can I do to get my money back.
Genuine Expedia guest review
Other trip Sep 30, 2014
Wally
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The layout was great. Our room had two tvs and a sofa bed.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Ivy T.
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews