We took our 2 grandchildren to Dallas for the weekend and stayed at the Market Center Embassy Suites. It is in a great location for the aquarium and several others things of interest for us. The extra space allowed for nap times, working on some children's art projects, etc. Breakfast was super since they could pick out what they wanted rather than […] ordering from a menu and not liking what they got. Everything was clean, pretty, and well done. The children especially loved the easy access to the pool and the size of it. It was a great weekend. Read moreGenuine Expedia guest review
"Easy access to anywhere."
It was very nice and we all enjoyed the wonderful selection for breakfast. With 3 hungry young kids it was perfect. We also enjoyed the pool area after a day in the car.Genuine Hotels.com guest review
"Mediocre at best"
Nothing was terrible about our stay and nothing was great either - simply mediocre at best. The room was clean but there was significant noise during the night which carried into the front room and kept our kids awake - there was no hotel management addressing the noise issues. The pool was roomy but it is only 4 feet deep at most which I was not expecting. […] Parking was very easy to access and there was plenty while we were there. Read moreGenuine Hotels.com guest review
"Great room for WTC market."
I have stayed at this property for many years, and the recent remodel and tie in with hilton properties has really improved it. I think it is the best value in the area.Genuine Hotels.com guest review
Hotel staff was excellent. Room was clean. Breakfast was great. We just stayed one night but would stay again for sure.Genuine Hotels.com guest review
OK - we had to ask for pillows for the sofa bed 3 times before they arrived. No maps were given to us when we requested one. The guy at the front desk forgot to mention they were in the business office.Genuine Hotels.com guest review
"Newly renovated hotel"
Hotel has been recently renovated and nicely decorated. Breakfast buffet was good. Indoor pool niceGenuine Expedia guest review
The staff and front desk folks were some of the most pleasant people that I have encountered staying at a hotel. Wonderful stay in the big D.Genuine Hotels.com guest review
Room was clean and well kept; very quiet. Even though there was a big reception going on downstairs, we heard nothing in our room. We did the mystery murder dinner with friends at the Embassy Suites and and had an enjoyable evening. Complimentary cocktails and breakfast were both great. Did not have an opportunity to use the pool or other facilities. […] Also enjoyed a local farmer's market in the downtown area which we discovered in the hotel book where it listed local attractions. Worth looking at. Read moreGenuine Hotels.com guest review
"like hanging out at home"
Room was a steal for the price. Breakfast is awesome and location for the Dave Matthews concert was sooooo convenient. I would recommend this hotel to anyone. Everything was excellent.Genuine Hotels.com guest review
As typical, a great stay. Staff is very friendly and efficient. Only issue was hair in drawer. I don't like to live out of a suitcase so I put my clothes away when I get to the room...not this time. Not a deal breaker but..really!Genuine Hotels.com guest review
I always enjoy staying at Embassy Suites, rooms are large and have refrig. and microwave. Breakfast in the morning is a definite plus when traveling with my family. I will definitely come back to that hotel.Genuine Hotels.com guest review
We had an awesome time. Breakfast was great, and so was happy hour. Only downfall was you could not watch the Rangers game in your room. They didn't have the channel.Genuine Hotels.com guest review
Had a great experience Came in late but had a great experience. Would love to stay here again!Genuine Expedia guest review
"Reasonable Accommodation with Reasnable Price"
We stayed there for five days and we were not displeased with it. It is not very expensive and security, parking, and breakfast is reasonable unless you have mountain of expectations which we did not have it to start with. The breakfast is good for the value. The beds, pillows, sheets were good, and cozy. Tv was working, at leas in one room. The second […] tv was finally fixed. Additional towels were provided to us when requested. Read moreGenuine Expedia guest review
"Expected better from Embassy"
The check in was great. Customer Service was Great. The room however had a horrible smell to it and I had to ask for housekeeping to come up and they sprayed Fabreeze, it did help that night. The next Morning the smell was back. I was awaken by an alarm throughout the hotel. It was in the room as loud as it was thought the entire building. This went […] on for close to an hour or so. It became very annoying and gave us headaches as well as my husband not being able to do his work from the room. It was the reason we choose the suite type of Hotel. The breakfast could have been better, the Giy doing the Omlette Bar could not make them, blaming it on the pans so, they looked like scrambled eggs not look like omlettes. As for the smell on the room, I noticed their wear many water stains and discoloration on the bedroom and bathroom walls from water damage which was why the room smelled so bad from mold. Don't get me wrong, I would still stay at an Embassy Hotel in the future. Because I have always had a good experience with the this chain of Hotels in the past. Just wish this could have been one of them. I hope they can get this fixed Read moreGenuine Expedia guest review
"Nice comfort hotel"
Had a great time although the room service was not good at all got up early left came back around 4pm. My room wasn't cleaned yet.Genuine Expedia guest review
"Okay as long as you are not in any hurry."
Check in time is at three then the rooms should be ready by 3pm we had to wait for an extended period of time for our room to be ready, when you have plans at six and you can not get into your room until after four. it tends to ruin ones evening.Genuine Expedia guest review
Clean rooms, great beds, and indoor pool was great for the kids...enjoyed our stay! Less than half a mile from Medieval Times and close to downtown.Genuine Hotels.com guest review
"Free food at happy hour and breakfast was amazing!"
Very nice room, great free food, loved the pool area and bar. I would stay here again.Genuine Hotels.com guest review
Great place to stay. Staff was very helpful and service was excellent! Would definately stay at an Embassy Suites again in the future.Genuine Expedia guest review
"Would have been a 5 star rating if AC hadn't broke"
The hotel itself was very nice and the staff were very eager to please and helpful with whatever we needed. The continental breakfast had a lot of variety and was very tasty which was nice since I had 3 picky kids to feed. Indoor pool was convienient and my kids really enjoyed swimming in it. My only complaint, which was purely coincidental, was the […] AC units for the entire hotel went out our 2nd day there. The staff tried hard to accomodate us and thankfully it did get repaired, but we had a couple of warm nights and days. Would I recommend this hotel, most definitely! Just hope the AC units are in good working order next time we stay! Read moreGenuine Hotels.com guest review
The hotel was great. Very clean and the staff was excellent. Hotels.com was most helpful and they were complete accurate about the hotel.Genuine Hotels.com guest review
Our room was awesome! Clean and the breakfast buffet was great! Don't have any complaints.. And I will definitely book this hotel again!Genuine Hotels.com guest review
Very nice, good customer service even though I was given the wrong key and room, she was polite. The rooms were clean and the breakfast is THE BOMB! Most def will be going back.Genuine Hotels.com guest review
The hotel is beautiful !! But their service sucks !!! My friends bed had a blood stain on the comforter. We had to call 4times to have some one come get it but they NEVER brought it back!!!! The complimentary happy hour was awesome but when we asked the clerk about it she didn't even look at us when we were talking to her !! The servers in the restaurant […] were very nice. The room was spacious but had very few outlets. Overall my stay was enjoyable. Read moreGenuine Hotels.com guest review
nicest staff i have ever met! spacious rooms! good breakfast, great area. we will be back :)Genuine Expedia guest review
"Well worth it!"
Hotel was super nice. Kids loved it. The breakfast was great, service was too. Will stay again.Genuine Hotels.com guest review
"I should always stay here when in Dallas"
Hotel has plenty of parking at no fee. Suites are large and very comfortable.Genuine Hotels.com guest review
"good place for family, especially indoor swim &"
good place for family, especially indoor swim & healthGenuine Expedia guest review
"Great for our family and everyone else's obviously"
Well Spring break was hectic. There was about 30-40 kids in the pool/hot tub at all times. However my kids didn't mind. There were absolutely NO towels available so we used the small gym towels. The rooms are so spacious we could all have our our area. The had a free cocktail hour and snacks. And the breakfast is unbeatable! We will defiantly be re […] turning. Read moreGenuine Hotels.com guest review
The housekeeping lady named Diane or Diana. Was rude an not helpful to me. Iask for towels and it took her 15- 20 minutes to get them to my ro when she got there she was very nosey . She was trying to look in my room ad she handed me the towels. On Sunday morning the pool was not opened an I asked her when were they going to open the pool because the […] sign says the pool opens at 6a.m . She told me she didnt know when ever the cleaning guy gets there but she didnt know when he was coming. There was another lady at the front desk who open the pool for me and said I dont know why she told me that because the pool opens at 6 a.m... I will not stay here again all tho the rooms were great the guess service was not. Read moreGenuine Hotels.com guest review
"Darwin Deez: A Dallas Adventure"
TWO THUMBS UPGenuine Hotels.com guest review
"Very good hotel"
We all like this hotel, We'll back, good breakfast, all staff are very nice,Genuine Expedia guest review
We had 5 in our room & only stayed one night. We did not have enough pillows. It took them 2 hours to respond & still could not find any extra pillows. All other aspects of the facility were great!Genuine Hotels.com guest review
Well, the hotel has been remodeled so the private balconies are no longer there. The check in was fast and easy, the staff were nice and very helpful. The pool was supposed to provide towels but both locations were empty and when we asked for more they said there were no more clean towels avalible because they were still being washed, so we had to trek […] to our room soaking wet. Also there was a fraternity reunion the same weekend and we heard yelling and running around the hotel at all hours of the night despite several calls to the front desk, nothing was done about it. Read moreGenuine Hotels.com guest review
Excellent hotel in prime location. Otis also very nice since the Reno.Genuine Expedia guest review
"My overnight stay, gone wrong at checkout."
I stayed at this hotel on March 8th with my kids.. Everything was fine until I found out that the $50 that was held out for incidentals was not and STILL IS NOT put back into my account. I do not like that..Genuine Hotels.com guest review
"Great hotel for a family"
excellent stay, very clean hotel but the room service is not very timely.Genuine Expedia guest review
My stay was mostly good. The breakfast was not cooked and the dishes were dirty. I did like the pool. The towels were thick. Will stay again.Genuine Hotels.com guest review
"OK...but not up to normal Embassy Suites standard."
Not near public transportation...you need a car. Hotel promised free shuttle service, but when we got there, they said they would only shuttle to/from Love Field. Completely messed up room service. Phone calls to General Manager went unanswered for 4 daysGenuine Expedia guest review
"Family or Business, but location not convenient"
I am rating this as 4 stars even though this is really a 3 star hotel. Great for business travelers or family, but not where you want o stay to walk to Dallas restaurants and nightlife. The free cook to order breakfast, happy hour, etc. are nice touches. Rooms accommodate several people nicely with separate entrances into the bathroom from the living […] area and bedroom. Location further to everything except medical center. Read moreGenuine Expedia guest review
"Clean & spacious"
The hotel lobby was nicely updated & clean. Our room (for 4 girls) was very clean & spacious- the living area made it so roomy, & provided enough space for all of our luggage & mirrors to get ready. Complimentary HH cocktails at the lobby bar were minimal, but good (something not offered at most hotels!), & so was the complimentary breakfast in the […] morning- omelet & egg station; bacon, sausage, scrambled eggs, pancakes, fruit, yogurt, muffins, juice- basic but good vriety. Be aware- brkfst shuts down PROMPTLY at 10:30- not a minute later. I will stay again if I'm back in the area. Read moreGenuine Hotels.com guest review
"Convenient to UT Southwestern Medical Center"
We stayed at this hotel twice during the same week and had two slightly different experiences with this hotel. On the first stay, there was a large family reunion and we were not allowed to check in early because of all the chaos. We were given a room that was already occupied -- AWKWARD -- and had to go back down to the front desk to get it straightened […] out. Once we were in our room, everything seemed fine until we had to use the bathroom -- the toilet was stopped up and maintenance took forever to come work on it. AND they left saying they had fixed it, but never did. You could NOT use the toilet in the room -- VERY inconvenient. The bed was very comfortable, though, probably the most comfortable bed we've ever had and that says a lot because we travel all the time. On our second stay, we had to have a room with two doubles and they were made of concrete! But the toilet worked!! There was a trade group staying this time around who were very noisy, but could not be heard from the bedroom. Breakfast was exceptionally good, and the manager's reception each evening is great. Staff is friendly and helpful. There are many hotel choices in this area, though, so we will likely stay somewhere else when we return next week. Read moreGenuine Hotels.com guest review
"Overall Good Stay"
The hotel was nice and the indoor pool was a plus. However, I was really dissapointed with the room. It was small, no windows over looking outside but just one looking the hallway. The bathroom was too small and did not even offer a hair blow dryer. The baskets did not have a trash bag. I was also really disappointed that we had to pay for internet, […] a little pricey too. Clean room and good complimentary breakfast. Read moreGenuine Hotels.com guest review
Very clean and spacious rooms. Great perks were free breakfast and happy hour drinks daily.Genuine Hotels.com guest review
Everything is great as usual. We stay here whenever in Dallas. Good gym, great breakfast, nice rooms and friendly staff. Hunter and the lounge staff are wonderful. The hot tub went down on this visit...oh well. My only complaint is the gentleman making the eggs. I asked for egg whites and he said "NO, Next in Line!"...I was shocked because the others […] always did my egg whites. Later I noticed, it's even on their sign as a choice. This one man does not represent the staff on most days. But I was so disappointed by his short temper and unwillingness to supply me with something that they 'offer'. Read moreGenuine Hotels.com guest review
Just overnight for sporting event with children & grand kids. Staff was friendly. Room service was prompt & courteous.Genuine Hotels.com guest review
Very clean. Excellent stay.Genuine Hotels.com guest review
The only negative thing we have to say about our room was that the bathtub did not drain well while taking a shower. However, the location could not be beat! Very comfy bed!!!Genuine Expedia guest review
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