It was perfect for a guy travelling for work. It shows its age. Breakfast could be better and tvs need upgrading.Genuine Hotels.com guest review
The suite's have large living room & bedroom with wet bar including refrigerator, microwave & coffee pot. The courtyard of the hotel was awesome with an european feel, we took pictures! Very nice and good price.Genuine Hotels.com guest review
"Another excellent impression"
I stayed here about a year ago and my daughter loved their indoor pool so we went again. Just as before the staff was great, but the man who was making breakfast was very friendly, his smile cheers up the morning. Anytime I'm in El Paso, this is where I'll stay.Genuine Hotels.com guest review
after a 12 hour day behind the wheel, it was a very comfy bed and fresh breakfast cooked to order was fantasticGenuine Hotels.com guest review
"Very poor service and Terrible maintenance."
Don't stay here in the summertime. You may have to change rooms multiple times to get one where the air conditioner works. If you plan to use the fitness room, plan to work out in a sauna!Genuine Hotels.com guest review
"Won't stay again"
I'm glad we were able to get a discount on our reservation because there is no way I would pay over a hundred dollars for the room and service. The a.c. wasn't very cool. The breakfast was not very good, I understand it was complimentary, but cold ham & old potatoes..... no thanks. Staff wasn't that helpful. I let the front desk know the pool area was […] out of towels all she said was she would let them know and went about her business. Pool was way over chlorinated. Read moreGenuine Hotels.com guest review
"Nice & very roomy hotel."
Nice & very roomy hotel..liked the extra living space with sofa bed...close to shopping & restaurants...hotel staff knowledgeable & accommodatingGenuine Expedia guest review
"El Paso hotel"
We stayed for one night here. Good location. Staff was friendly. Free breakfast. Room is bigger than average. Don't mind staying here again.Genuine Expedia guest review
Did not match the hotel photo's. Still a very nice stay.Genuine Expedia guest review
"El Paso Suites stay"
I liked everything except the cheap breakfast. One day we had 2 slices of ham and a few more eggs with one cook but the next day we had 1 slice of ham and barely any eggs. Also, there was no variety and we had no choice of what we were served.Genuine Expedia guest review
"Nice rooms --- the carpets should be steam-cleaned"
Very friendly & cooperative staff. Nice layout and rooms. Gym equipment needs attention. Pool quite nice. The room, because of the carpet, smelled bad -- needs steam cleaning. I appreciate the fact that they don't use carpet fresh to cover it up.Genuine Expedia guest review
SatisfactoryGenuine Hotels.com guest review
The hotel is old, but can be consider acceptable to stay only overnight, the quality of the service it was very deficient, the management was very deficient like the desk employees. I will never return to this hotel.Genuine Hotels.com guest review
"you get what you pay for"
For the money, you cant go wrong. Its an older hotel, with older hotel look. It was comfortable and clean, the little gym was also nice. They do need to upgrade the central air system though. It was nice when the AC was blowing, but got really hot as soon as it went off.Genuine Hotels.com guest review
"Cost efficient, decent stay."
Hotel had minor maintenance issues. I had to change room mid-stay. The pool and exercise rooms were very nice and convenient. Complimentary breakfast was not great, but only because there was no variety...Sliced ham and fried potatoes every day :-) Rooms need a full dusting, and should consider it time to steam clean the furniture.Genuine Hotels.com guest review
"Shoping and business"
Ver y bad the internetGenuine Hotels.com guest review
"Quite and comfortable"
Rooms where nice, bed was comfortable. Overall hotel was very quite even though there was a wedding taking place. Good location, 10mins from mall and from down town.Genuine Hotels.com guest review
"Not What I expected"
Noisy and inefficient AC, the bed was soft to the point of being mushy, absolutely no support.Genuine Expedia guest review
"Good overnight stay"
Had to call the front desk to get maint. to change the air to cool. Other than that the room was spacious, a older hotel but clean and suited my needs for the location and overnight stay. I would stay again!Genuine Hotels.com guest review
Hotel needs better plumbing, better smell, better towelsGenuine Expedia guest review
"Avoid this place"
Noise outdated hotel, lukewarm shower, marginal breakfast and awful coffee. The location is airport and freeway close, but there are no decent places to get a drink and dinner close by.Genuine Hotels.com guest review
"Functional, decent at reasonable price"
Shower hard to adjust: sometimes warm, sometimes really hot.Genuine Expedia guest review
"great price for a nice stay"
this hotel is beautiful. needs some updating but all in all it's a great place to stay. cleaning staff was friendly. front counter staff - some were nice, some seemed irritated to have to help with any questions or needs. the room was clean and comfy. If I ever return to El Paso this would be my first choice of hotels. no one at the airport recognized […] this hotel so maybe they should better advertise themselves. some ratings I read online didn't give this hotel even HALF the credit it deserves, I'm glad I decided to form my own opinion! for the price - you just can't beat it. Read moreGenuine Expedia guest review
Had a conference to attend in El Paso, hotel was close to conference area, room very clean, no noisy screaming kids running down the halls, allowed me to concentrate on my work. Breakfast was great,cook went out of his way to accommodate us. Will definitely stay here again and will tell my friends and family to stay here. Thank youGenuine Expedia guest review
I have always loved staying here. Great location and easy access to wherever I need to go. As soon as you walk in you can see what makes this hotel nice. The problem is when you get to the room. The rooms do look old. They need to get redone. Still have old style picture tube tvs and in my room, the picture wasn't good so I wasn't able to watch the […] nba playoffs. The bed wasn't very comfortable but I would definitely stay again. The staff is friendly, breakfast was good and the indoor pool is a plus. Read moreGenuine Hotels.com guest review
i enjoy it so much.Genuine Hotels.com guest review
Bad customer service in general. Durty rooms and old hotel without maintenance. Poor wireless in rooms. I won't stay on this hotel. In addition, they charge another rates. Don't respect the rates using by the site hotels.com. System was down and they couldn't see my reservation and said that they will e-mail me but so far, still waiting. Thinking twice […] prior to make a reservation on this hotel. Read moreGenuine Hotels.com guest review
great hotelGenuine Hotels.com guest review
old hotel needs remodel. wouldn't stay there again.Genuine Hotels.com guest review
"El Paso Business"
Room was fine but never could get consistent WIFI access. I can't understand why hotels who rely on business travelers wouldn't pay more attention to this. Next trip I'll try somewhere else.Genuine Expedia guest review
"Please read before you book your room!"
I arrived and the hotel staff were talking with eachother. I had to greet them to ask which one of them could assist me. Once I was helped the young lady was very pleasant. I went to my room that smelled like someone just put a perm in their hair. There was no hot water. I called for maintenance and he could only get the water luke warm. My towels had […] brown stains on them. It was the worst hotel I ever stayed. I would not recommend you stay there. Very uncomfortable experience. Read moreGenuine Expedia guest review
Noisy ac , bad food , fat eggs.......little kind of food only eggs bananas and ham .... Bad cleaning it's very superficial it's dirty..Genuine Expedia guest review
It was very nice, family oriented. I was very surprised at how nice it was with it's star ranking. Was beautiful inside and out. Staff was very friendly.Rooms were older but very very spacious, Wi-Fi was not so good, but everything else was greatGenuine Hotels.com guest review
"El Paso Suite"
Once an Embassy Suites property, this hotel is not quiet what it was. I personally spent quite a few nights at this location when it was Embassy Suites. The rooms are quite comfortable, clean and spacious. The amenities offered however, have dwindled. In particular there is no "manager reception" in the evening. The breakfast is not quite what they […] used to be. However, for the price I was charged, not a very bad investment. Read moreGenuine Expedia guest review
"The room was nice and big, close to Fort Bliss."
The receptionist at the front in the evening when checking in was very helpful about giving direction to Fort Bliss.Genuine Expedia guest review
"Breakfasts guy was a joke and staff too"
The guy from the kitchen was a joke he will count how manny pieces of potato give u and eggs were no fully cook if you ask him for something he will say is no his problem rooms were nasty they forgot to throw the trash from the bathrooms I don't te omen this hotelGenuine Expedia guest review
WiFi was horrible. Bathroom was too small.Genuine Hotels.com guest review
"Nice and quiet"
Really enjoyed the stay. The bedding/pillows coul had been better. none the less we will definately stay there again.Genuine Hotels.com guest review
"Dirty bathroom and uncomfortable beds"
The hotel was very old and not up to date at all. Initially when we walked into the room we thought this is fine for the price. The bathroom and lots of black hair on the floor and all over the sides of the tub. This is just disgusting. The bed had a place you rolled to in the middle because it was so old and used for way to long. It made for a very […] uncomfortable night for my husband and I as we both kept rolling to the center of the bed. Otherwise the stay would have been worth the price we paid had the mattresses been updated and the bathroom cleaned properly. Read moreGenuine Expedia guest review
"Definitely needs maintenance, but..."
Definitely needs maintenance, but, overall nice place to stay for the price you pay. decent BREAKFAST INCLUDED...!!!Genuine Hotels.com guest review
"Right off the I-10 Freeway"
Overall, good experience. Right off the freeway and good food nearbyGenuine Expedia guest review
The outside & courtyard of this hotel are nice. The rooms however are in need of renovation. Old rooms, but roomy. Beds are sort of smallGenuine Expedia guest review
The room was spacious and clean and the hotel was beautifully maintained. However, I was very disappointed in the quality of the breakfast offerings. There were very few choices, the cereals were ground up into powder and the muffins were packaged. If you stay here, expect a nice, clean room, but don't expect a nice, hot breakfast.Genuine Hotels.com guest review
Excellent over night enroute to weddingGenuine Hotels.com guest review
"Close to meeting location."
I was extremely satisfied with the exception of the poor to nonexistent WiFi signal. I attempted to access the internet via the system a number of times, but the connection was unreliable.Genuine Hotels.com guest review
"Pastor Dennis Fox"
Had stayed there several times a few yrs ago when it was Embassy Suites it is still a great place to stay but the breakfast not nearly as good as it was thenGenuine Hotels.com guest review
Stayed here with a friend for a visit. The hotel was quiet, but we weren't there over the weekend so don't know if that is the reason. Room was clean and comfortable.Would definitely stay again if need to be in this area.Genuine Expedia guest review
Very happy with the hotel. Large rooms and well maintained.Genuine Hotels.com guest review
"Lot for the cost"
I would rate this hotel higher if they had more up to date tv's And more channel selections.Genuine Expedia guest review
"Convenient location; spacious room"
Hotel is conveniently located. Rooms are clean and spacious and well maintained. Breakfast is limited to only a few selections.Genuine Hotels.com guest review
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