We had a wonderful time. The place is beautiful and very clean. Super friendly staff.Genuine Hotels.com guest review
enjoyed my stay, room was clean and bed was very comfortableGenuine Hotels.com guest review
The stay was excellentGenuine Hotels.com guest review
The hotel staff was very courteous. The breakfast buffet was great for the price. However I was told that would be in a room with a balcony at the time of booking,but instead was placed on first floor no balcony.Genuine Hotels.com guest review
good valueGenuine Hotels.com guest review
"Quick business trip"
I had a two night stay for business. The room was clean and comfortable. The front desk staff was very helpful and courteous. My only complaint was with the bartender at the hotel bar. I was given a free beverage voucher by the front desk. When I went to use it, the bartender seemed to ignore me for a while and when he did take my order he was very […] rude. I ended up just paying for my drink and giving the voucher away. If your going to give vouchers away, your bartender should be ready and happy to accept. Read moreGenuine Hotels.com guest review
This is a wanna be nice hotel. Spacious rooms but dull and uninviting once you get inside.Genuine Hotels.com guest review
Enjoyed the stay. Looked for rooms and most $200 to &350. Your price ( $128)was great and the hotel was very nice.Genuine Hotels.com guest review
We stayed here on a quick trip to Houston for a concert. Although it looked like an older hotel, they did a good job fixing it up. The front desk staff was great! Had complementary breakfast the next morning and was pleasantly surprised with the selection of hot fresh foods...no stale bagels and cold cereal here. If I have to go Houston again, I'd definitely […] stay here. Read moreGenuine Hotels.com guest review
The stay was very nice and relaxing. Hotel was quite from my experienceGenuine Hotels.com guest review
"Going back soon."
All of the staff was vary helpful at all times. The room was very clean. The breakfast and staff was excellent. The only regret, is not staying longer.Genuine Hotels.com guest review
"Tremendous Hotel with Quality Service"
Everything was awesome at this hotel. My sister and I, alone with our kids were visiting for the Thanksgiving holidays. We were met at the door. We checked in very quickly and did not have to carry any luggage to the room. The food and the service was delightful. Everyone made sure we were helped in any way possible. We got the opportunity to meet one […] of my faviorate R&B singers. Anthony Hamilton! Even he was very kind and my daughter birthday was magnificent. The entire hotel was clean, kids enjoyed the indoor pool, and shopping center was less than a mile away. This is the only hotel I am staying in when I visit Houston. Read moreGenuine Hotels.com guest review
"Nice little get away"
Friendly staff, kids enjoyed the indoor pool. Perfect for our 2 nights.Genuine Hotels.com guest review
"One of the best"
wondefullGenuine Hotels.com guest review
Had a great stay. Will stay there sgsin.Genuine Hotels.com guest review
"Very Nice Stay!!"
very nice hotel and buffet was great! large roomsGenuine Hotels.com guest review
"Nice and clean!"
Hotel was nice and clean. The breakfast was awesome. Staff was very friendly. The room was nice and comfy with a great view.Genuine Hotels.com guest review
"A wonderful stay and a must return."
It was a wonderful stay from the accommodations to the Staff.Genuine Hotels.com guest review
"Best Hotel in Houston ☺"
I love The Crown Plaza the suites are amazing & the staff are very friendly...Genuine Hotels.com guest review
The customer service is amazing here. There are minor things that show the age of the building but the room was perfect and the set up of the hotel was great. I'll be staying at Crowne Plazas more now.Genuine Hotels.com guest review
"I love this hotel"
is very good hotel i love itGenuine Hotels.com guest review
"Disappointing despite previous reviews"
For the price paid, I expected better. First of all, the day I checked in, I saw a bobby pin on the floor of the bedroom. This told me something about the cleanliness of the suite. Thinking it was an oversight and that it would be picked up the next day, I left if where it was. Sadly, even after the cleaner had come the day after I checked in, I still […] found it in the same spot. It would seem the cleaner(s) were not interested in getting the floor of the suite cleaned. Secondly, the drain sink in the bathroom was somewhat clogged up. Many times during my shower, I had to turn off the water because it just was not flowing down the quickly, and was building up at the base of the tub. That said, the location is good, and the service of the staff I interacted with was good. Read moreGenuine Hotels.com guest review
"Last time I stay"
Well, if you like the hotel staff giving you someone else's room key, and walking in on a naked man......it was great. I was deeply concerned about my safety, as well as others. People don't understand that in Texas most travelers carry pistols. I could have been shot or he could have been shot.**Always confirm your room number and key before enter […] ing** Read moreGenuine Hotels.com guest review
The staff was very nice. The room was very clean; however it smelled of cigarette smoke masked by heavy carpet shampoo fragrance (even though it was a non-smoking room). The TV did not work. There were some beat up cars with police lights attached to them. The police lights flashed throughout the night in the parking lot. When I asked the front desk […] about it they said it was their "security guards". I found it scary that they had to have police lights flashing in the parking lot all night. Also, I paid for a room with a "King" bed but it was not a King size. It was a queen, at best. Read moreGenuine Hotels.com guest review
my stay was good,but the food or the restaurant must do better, for the past 4 to 5 years no change to the food has been noted.menu ? may beGenuine Hotels.com guest review
A really nice hotel at a great price.Genuine Hotels.com guest review
"close to freeway convenient location"
Good servicesGenuine Hotels.com guest review
"An Awesome Stay"
I really enjoyed my overnight stay. The staff were polite and the breakfast buffet had plenty to choose from.Genuine Hotels.com guest review
We arrived late, and upon arrival were speedily checked in. We had been in airports all day and were looking forward to a cold drink and bed! The night staff were very efficient and we were even treated to a complimentary drink. Couldn't have been a better ending to a long day. Thanks!Genuine Expedia guest review
"Good staff, nice hotel room! spacious"
really enjoyed staying on this hotel, really spacious and the staff are very accommodatingGenuine Expedia guest review
"Comfortable & friendly"
The staff was very nice. The manager went above to make us comfortable. The in hotel restaurant was a great addition and very affordable. We loved the pool and my kids had a blast!Genuine Hotels.com guest review
We stayed here for a football game at NRG stadium. Not a bad drive and fun atmosphere. We loved how it reminded us of New Orleans with all the balconies and wrought iron. They also had a great pool area. Would stay here again.Genuine Expedia guest review
Stayed 4 nights and had a comfortable, relaxing stay.Genuine Expedia guest review
"Nice hotel in a convenient location"
Kids loved the international feel. Breakfast was amazing. Great L action for many fun Houston area activities - museums, NASA, Kemah, dining, etc.Genuine Expedia guest review
Loved it would stay again when visiting HoustonGenuine Hotels.com guest review
The AC/air condition was ever noises and there were finger prints on drapes.Genuine Hotels.com guest review
"Good value in need of Repairs"
Nice floor plan, toilet runs, faucet loose, light coming down, clean but worn.Genuine Expedia guest review
After trying 6 different keys and finally getting a new room the stay was nice. Just super hot the higher up you stay until you get in your room that is.Genuine Hotels.com guest review
Spent one night after flying into Houston. The rooms were very nicely furnished and large. The open courtyard design is great. The price was well worth it and online it was a great deal on short notice...we will stay againGenuine Hotels.com guest review
"Convenient to west of Houston"
Was looking for homes near Houston and the hotel was centrally located.Genuine Expedia guest review
"GOOD STAY - NO TV"
The staff of this hotel were wonderful! They went out of their way to make everything great for us and make our stay enjoyable. Everything was very clean, but the room was a little musty smelling - nothing a good air freshener wouldn't easily fix. Our only complaint was the lack of TV stations to watch. The living room TV had about 6 or 7 stations and […] the bedroom about 8 or 9. However out of those only three were for entertainment - none of which had anything worth watching. I have never been in a hotel with so few TV channels. Both of us like to watch TV at night while falling asleep - no luck here. Would stay again if they fix the TV channel problem. Read moreGenuine Hotels.com guest review
We specifically chose this hotel because of the hot tub and when we arrived, it was drained with caution tape around it. The ice maker on our floor was not working and the TV remote was not working. We booked the room for 3 people and was told it included breakfast and when we checked in, they made us purchase a breakfast meal for the 3rd person.Genuine Hotels.com guest review
Nice hotel but I payed $140 for a suite and then they wanted to charge me $30 for a crappy buffet breakfast. It was included in the room but never received the coupons.Genuine Expedia guest review
Employees were super nice and friendly.Genuine Hotels.com guest review
The hotel was very clean, but the doors and hallways were not in the best shape. The kids loved the pool and jacuzzi.Genuine Expedia guest review
"Nice,and very calm."
It was a very peaceful and relaxing stay. The rooms were very spacious. The food was delicious. It was extremely perfect!Genuine Expedia guest review
Clean spacious rooms, comfortable bed and nice pillows. Hotel is older but has been nicely updated. Did not like that they still have a manual check in process and actual swipes my credit card in one of the old school imprint things??? Would stay again.Genuine Hotels.com guest review
"Close to our client"
room was spacious and comfortable and clean. Front desk service was a bit slow when trying to check out and make it to a meeting - did not have access to the breakfast tab - but that was minorGenuine Hotels.com guest review
"Close to Hobby Airport"
VERY FINEGenuine Hotels.com guest review
Overall the stay was great. The only issue I had was the bartender was a little pushy . Myself along with friends sat in the chairs and the bartender stated he needed to chacek our identification just for sitting down, no drinks were asked for .Genuine Expedia guest review
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