The atmosphere was pleasant and it had all the amenities to make your stay comfortable and enjoyableGenuine Hotels.com guest review
Desk chair was broken or not adjustable. Otherwise good room and service.Genuine Hotels.com guest review
Friendly staff. Cute rooms. Great breakfast buffet offered in the morning. Fast room service.Genuine Hotels.com guest review
We were assigned a room accommodating disabilities and it was not convenient if you didn't need them. We weren't asked at registration if we required that nor was it requested making the reservation. We were too busy during our 3 night stay to request a new room and move, so at night we just made do. Next time I will ask. The breakfast and workout facility […] was good Read moreGenuine Hotels.com guest review
"Better then I expected"
Room was very comfortable and clean. Was a little noisy at night cause the walls are thin, but it was mostly a good experience.Genuine Hotels.com guest review
Everything about this hotel was average at best. Furniture, restaurant menu, exercise facility were sub par,Genuine Hotels.com guest review
this hotel was the best one I've been so far , im coming back to that hotel next time i goGenuine Hotels.com guest review
"NOT WHAT YOU EXPECT FROM CROWNE PLAZA"
This is by far no where close to any of the Crowne Plaza hotels I have ever been at. It was not pleasant, smelled, China town appearance and even menu was in chinese. Looked more like a brothel then hotel. I didn't stay and checked into a different hotel.Genuine Hotels.com guest review
beautiful hotel. neat little place off 59 south. easy to get to and go to wherever. the king bed I think was a little smaller than a normal king bed but may just be my perception. the room was clean and quiet. nice view. the bedroom had a door and was separate from the rest of the room which was nice for company or if there were more people. the staff […] was friendly and helpful at requests. I paid the little extra for the breakfast. the breakfast was great. they have a buffet and also you can order whatever and the cooks were generous to satisfy. I got a waffle, eggs over easy, and crispy bacon. the fruit was fresh and delicious. Read moreGenuine Hotels.com guest review
The bathroom is a bit to small for a suite, need to expand them.Genuine Hotels.com guest review
Staff was great! Room was nice !Genuine Hotels.com guest review
Everything wad great except I paid for my room before hand and they still had to take 30 dollar off my card said would be refunded at check out which wasnt trueGenuine Hotels.com guest review
"Enjoyable indoor facilities"
EnjoyedGenuine Hotels.com guest review
Good hotelGenuine Hotels.com guest review
just move into another neighborhoodGenuine Hotels.com guest review
"why so many excellent comments"
a little old, not so good as comments. the only thing I can give three stars is the location of hotel. because it is not far from Chinatown.Genuine Hotels.com guest review
We were disappointed the Whirlpool was not fixed quicker, so we could not use it during our stay. The hotel location was convenience and it provided all the needed amenities.Genuine Hotels.com guest review
Overall excellent !!! Would come back again!,,Genuine Hotels.com guest review
"Clean and comfortable hotel"
Great hotel at a great price. Very close from Indian restaurants, grocery stores and templesGenuine Hotels.com guest review
"Good for what we needed it for"
We stayed here to be close to Memorial Hermann SW hospital for the birth of our daughter, and it was alright. The rooms are nice and big, housekeeping did a great job and the staff were very nice, but this is an older hotel and it looks and feels it. The decor is dated, it needs a good bit of maintenance, and the way the place is laid out means that […] all the noise of the lobby, restaurant and conference center makes its way to every room. The beds were nice and relatively comfortable, but the area is not that great. Overpriced, but the convienence couldn't be ignored. Read moreGenuine Hotels.com guest review
We liked the hotel, and will stay there again next time.Genuine Hotels.com guest review
Room /suite was nice. The heater in the living area did not work. Staff was courteous and helpfull.Genuine Hotels.com guest review
"top-notch customer service at great value"
The manager and employees were extremely friendly and attentive. We stopped over on a trip to New Orleans and made a point of staying upon our return to Texas. The rooms are spacious and accomodate extra guests easily, the pool is indoors-great for winter travel with kids, and the breakfast was worth the extra charge. plenty of stores nearby to serve […] all needs. Highly recommend. plan to use for all travel in Houston Read moreGenuine Hotels.com guest review
"Great place to stay"
Great staff!! The hotel is well laid out and well lit inside. The restaurant was closed during our stay but the menu looks fantastic. There are lots of great places to eat close by.Genuine Hotels.com guest review
Very friendly and helpful service . Close to where I was carrying out my business. Clean roomsGenuine Hotels.com guest review
Nice hotel. Too close the freeway, little bit noise.Genuine Hotels.com guest review
Supper niceGenuine Hotels.com guest review
"Great staff, mediocre hotel."
Heater was working in bedroom but not in living room area. Pay-per-view was not working, Phone in bedroom was unusable. Staff was incredibly nice and tried to remedy all these issues.Genuine Hotels.com guest review
"Room, Bar/Restaurant Excellent!!"
After a long day of hospital visits, the last thing we wanted to do is get in the traffic in search of food. There are 2 restaurants within; you can order from both menus at the bar. Restaurant/bar service was excellent. But I gave the "hotel service" a 3 because when we arrived, there was no one at the front desk. Had to wait a while for someone to […] come out of the back. Later, we needed an additional towel. I called down to front desk - but there was no an answer so I walked down. There were two people behind the front desk talking. Room, Restaurant/Bar were excellent. I would certainly stay here again. Read moreGenuine Hotels.com guest review
Handicapped room on the first floor was not my ideal room. Parking was not the best Other then that the staff was great.Genuine Hotels.com guest review
Space was more than enough for a family of 5. My wife and I slept in the main room with our little boy on his own bed. My 2 teens were on the living room with a sofa bed. Only stayed one night but had a great experience.Genuine Hotels.com guest review
"Nice Hotel. .."
My overall experience was nice .... I would recommend to othersGenuine Hotels.com guest review
"Welcome to Embassy Suites [sic]"
This hotel was obviously either designed to be an Embassy Suites or once was one. The internal architecture and infrastructure are identical to what you'd find in an Embassy Suites. The price was cheaper though because I got a special online, but there's also no manager's reception or free breakfast. So if you're looking for an Embassy Suites without […] those extras (and potentially offset by a lower price) check this place out. Read moreGenuine Expedia guest review
"Ok for Families"
Hotel is very close to local attractions which makes it great for families; Kemah boardwalk, Schlitterbahn, and Nasa. We had 2 adults and 3 kids. The suite with the 2 double bed and a pull out sofa bed accommodated everyone ok and enough room to move around. Free Wi Fi and breakfast which is nice but the food was very mediocre. Food was not very hot. […] They only brought out few at a time. But kids seem to enjoy the waffle maker and breakfast. Read moreGenuine Expedia guest review
"Very comfortable hotel for business travel"
The staff were very friendly. The design of the hotel is pretty unique (all room doors open to a view of the first floor courtyard). Room furnishings were clean, modern, and comfortable. Overall, they do a very good job of maintaining this hotel and keeping it modern. The only negative is the balcony door in my room was very well worn/broken, let a […] strong draft in and made the highway noise even worse (hotel is next to a major freeway) - it looked like many of the rooms had old/worn balcony doors. Free, high-quality wifi. The breakfast (free depending on what room type you get) was probably one of the best hotel breakfasts I've had (buffet, with made to order waffles, omelets, etc.). Free parking. Olive Garden is right next door, which is convenient for finding dinner (there's also a restaurant and bar in the hotel, which I did not try, other than for the breakfast). The location is convenient for many business, shopping, etc - just don't expect any breathtaking views... just highways. Overall, I would stay here again for business travel. Read moreGenuine Hotels.com guest review
"Comfortable and Affordable"
We have 4 children and having the suite made it easy considering it was a lot more spacious than most. They also had a indoor pool that seemed to be well maintained which made it great considering it was so cold outside. Overall, we had a wonderful stay and I would definitely recommend this one.Genuine Expedia guest review
I visit this hotel in november, so my kids enjoy the inside pool (clean, warm, and a lot towels) the room was very clean and the staff very nice.Genuine Hotels.com guest review
Staff are friendly. Will likely come back and stay again in this hotel.Genuine Hotels.com guest review
"Lovely hotel close to downtown Houston"
it was a very pleasant stay the staff was wonderful.Genuine Expedia guest review
I use Expedia a lot to book hotels when my boyfriend comes in to town. We have tried a few around the area and haven't really found one that we liked as much as this one. The hotel is and older building but they have renovated the hotel, and the room was excellent. What I liked most was that the hotel had its own dinner menu. This made it easy for my […] boyfriend the first night he came in. He was tired from the drive so to have food just floors away was very convenient. He enjoyed his stay which is very important to me. He enjoyed it very much he decided to stay an extra night. =) . So we booked another night, again I booked it from Expedia, and the hotel had no issue with it. Once I made the reservation I called the front desk to ask if we would need to switch out rooms, or if it would be ok for us to stay in the same room. The lady who helped me was very nice and said we could stay in the same room and all we had to do is come down and check in for the new reservation. Easy right? We have definitely found our hotel to stay in. We enjoyed our stay and will definitely be back soon in two weeks. Read moreGenuine Expedia guest review
"Excellent stay. I will be back"
What a great deal on a wonderful room and stay. All rooms seem to be suites with couch for out bed in an adjacent room area. Door to bedroom closes but doesn't lock. Patios have a small standing room for two area all the way up to the eighth floor. Wink wink.Genuine Hotels.com guest review
Freeway noise prevented sleep. Guests should be told hotel is practically on freeway.Genuine Hotels.com guest review
The room was wonderful and so was the staff... I had an accident with a candle and they charged me but no other problems excellant .Genuine Expedia guest review
"close to all must-see sights"
excellentGenuine Hotels.com guest review
"Expecting more for price"
It's cool that you have a patio, mini fridge and the room is spacious so you can close the door to the bedroom for privacy. What's not cool is driving through the ghetto to get there and all the cameras in the parking lot. I was traveling alone for business and didn't feel 100% safe until I was in my room. And I'm normally not a paranoid person. There […] was a security van on patrol, so that helped suppress my fear that my car was going to be broken into. Room was a bit outdated but comfortable. Overall, not the best place I've stayed, but not the worst. For the price, I was expecting more. Read moreGenuine Hotels.com guest review
"Good location. Friendly staff."
I really enjoyed my stay. No complaints. I will be back on my next visit.Genuine Expedia guest review
"Nice hotel in the middle of freaking no where"
This hotel is way, way, way to far from George Bush International Airport. They don't run a shuttle and their private car, although helpful, clean, and kind, cost a ton.Genuine Expedia guest review
The hotel was an easy drive from Hobby Airport and right off the highway, making it a good stop for the night. We appreciated having the full menu available until 9:30, as we arrived late and needed dinner. Hotel was very busy in the morning, and service in the breakfast area was somewhat disorganized. Overall, a reasonable stopover between destina […] tions. Read moreGenuine Hotels.com guest review
"It was close to places we wanted to see"
The hotel is great and the room was very good. The only problem I had was that I slept on the bed close by the window and the traffic noise was loud enough to keep me up a bit. Other than that it was good.Genuine Hotels.com guest review
Loved it everyone was nice and friendly. Hotel was nice and close to plenty entertainmentGenuine Hotels.com guest review
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