"Overall Great Stay!"
This was our first time at this hotel and we were very pleased. The staff was friendly, the restaurant had good food for a reasonably good price. The kids enjoyed the pool and exercise room. Only problem we had was our room key did not work properly but management came when we called and they also gave us four complimentary breakfast buffet tickets […] for the inconvenience. Read moreGenuine Hotels.com guest review
"Clean and convenient"
Convenient access to highway - you can quickly get to any part of Houston. Great breakfast!Genuine Hotels.com guest review
"Safe, clean rooms"
Not to pleased with the lobby service not too friendly. Room was clean and spacious. Breakfast was good. If you stay talk to Paula she was amazing and very informative at the front desk.Genuine Hotels.com guest review
cleanliness of roomGenuine Hotels.com guest review
First I wanna start by saying I like to travel and I stay in hotels quiet often. The hotel it self was not too bad. It looks old but wasn't too dirty. The indoor pool water was filthy, it was not clear at all and it didn't even look like water. The room was average, but you can hear everything that goes on in the hallway and rooms next door. There was […] an odor in the room; musty, dirty smell. The worst of all, the staff members are EXTREMELY RUDE. Especially a manager by the name of Jay, he does not care for customer service. He should not have a management job. When I first arrived I witnessed him getting into an argument with two different guests. He does not even look at his guests in the eye, he has no respect for his guests. He often tells false information to the guests (like why hotel rates changed at the last minute) Read moreGenuine Hotels.com guest review
Great location! The breakfast buffet was delicious. Great roomsGenuine Hotels.com guest review
"Fantastic, beautiful hotel"
Thoroughly enjoyed the stay. Very impressed with the hotel in all aspects from check in, stay, breakfast and check out. Thank you.Genuine Hotels.com guest review
Good location. Nice customer service.Genuine Hotels.com guest review
"Be ready for a surprise!"
This hotel is VERY different from the reviews.Genuine Hotels.com guest review
Good price for the room but the indoor pool and hot tub are extremely dirty. The sofa bed is very uncomfortable.Genuine Hotels.com guest review
"Hotel needs a little work"
This hotel is a little run down. There are cars with police lights flashing at night so we felt a little scared. Our bathtub in room 326 felt like it had an air bubble in it. I'm not sure if it was by design or what but very unstable! Then our balcony door had been painted shut even though the balconys are meant to be opened per the sticker on the glass […] door. The staff was very friendly though and the breakfast was very good. The beds were ok. Not the worst place I've stayed at but not the best either for what we paid! Read moreGenuine Hotels.com guest review
"My Favorite Hotel in Houston"
I love this Hotel, i loved the heated indoor pool and the Hot Tub / Spa, the rooms were great also and breakfast was awesome.Genuine Hotels.com guest review
Nice staff, decent hotel. They charge for a breakfast "buffet" that is dismal, but rooms are goodGenuine Hotels.com guest review
"I wish I could live here!"
VERY spacious and clean rooms. comfy bed/pillows/sheets.Genuine Hotels.com guest review
Hotel and staff were nice. The air conditioning in the room didn't really work well. The toilet stayed running once it was flushed. The sliding door to balcony was broken. Other than those problems, I enjoyed my stay at the hotel.Genuine Hotels.com guest review
"ausome and fantastic"
the hotel was really fun and it was a nice room with great food you all around the us are very nice and it is fun to work with you all I really enjoy prusing the web site is ausome yours truly brian molhoGenuine Hotels.com guest review
We enjoyed ourselves to the fullest. Wonderful place to stay. Great food and employees.Genuine Hotels.com guest review
This was a great place to stay. Felt like we were home. Kids loved the interior views.Genuine Hotels.com guest review
"overall stay was great"
When we turn on the ac/heat unit it had a steel other than that it was greatGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
I went to Houston for a weekend getaway with my friends. I chose this hotel due to its proximity to other friend's apartments. Overall the hotel was "OK", its an older hotel, but the room was clean and would work just for quick weekend getaway. In my opinion its not worth what I paid, because Im use to more luxury when it comes to my accommodations, […] but again its an average hotel to below average hotel that will do for a night or two. Read moreGenuine Hotels.com guest review
"very relaxing day."
Very clean band nice hotel.pool and hot tub were awesome. Breakfast was included and it was worth the cash we paid. All rooms are suites.Genuine Hotels.com guest review
It was great no problem at all.Genuine Hotels.com guest review
Short and Sweet: !!!!!!!!!!!!! SUPER DEAL !!!!!!!!!!!!!!Genuine Hotels.com guest review
"Loved the pool"
The pool was heated and the pool room was warm, too,which is not always the case at some hotels. Wonderful swimmingGenuine Hotels.com guest review
"MD Anderson Family"
Clean, Very Nice, Great Staff ... No issues.Genuine Hotels.com guest review
I try to stay at this hotel with every visit to Houston. Staff is awesome. Recommend this place to anyone. Only downsize is paying through hotels.com and still being charged by the hotel. Stay was on the 28 of Feb and hotel still has a pending charge on my account and it's already the 5th of March.Genuine Hotels.com guest review
"Don't eat here"
Got two "free" breakfast tickets. Ate a very mediocre meal there in the morning and handed over tickets. Found out a week later that I got charged $30 for the meal. Shameless...Genuine Hotels.com guest review
"Wonderful hotel at a great price"
Great!Genuine Hotels.com guest review
The hotel was nice but the room was cold. Could not get the room temperature warmed up. The pull out bed had a very thin blanket with no extra covers. The breakfast was very good. would stay there again.Genuine Hotels.com guest review
It was OK when we arrived to the hotel they gave our room away and tried to give us a queen bed. I told them we did not drive 7 hrs with three kids to set in one queen bed. Finally after getting mad they finally got us a room after two hours. To top it off there was to be complimentary breakfast well that did not happen we had to pay for three breakfast. […] Will we ever stay there again NO NOT NO MY LIFE WILL THAT HAPPEN AGAIN. Read moreGenuine Hotels.com guest review
Nice staff, the interiors need to be updated especially the rooms. The beds are not that comfortable and the remote control needs a little help. Other then that nice restaurant next door and free parking a plus!Genuine Hotels.com guest review
"Nicely priced, clean and comfy lodging."
We asked for a double queen and got a double double, but the clerk did give us a discount later when I brought it to his attention. The beds were comfy and the room super clean and nice. The coffee in the room was very good and it was nice having a suite.Genuine Hotels.com guest review
"As nice as 25 plus years ago"
I stayed at this property over 25 years ago when it was under the name of a different corporation. It is as nice today as then. One thing to know is that the reward points are not applicable when booking through a third party.Genuine Hotels.com guest review
"very happy with our stay!"
it was an amazing stay! the whole family enjoyed it! the hotel employees were absolutely amazing and nice!Genuine Hotels.com guest review
"Fun for a large family"
This hotel was vey nice and fun for our family. We have 4 kids and were able to get a suite with 3 queen side beds. We also enjoyed the indoor pool and spa. I highly recommend this hotel for the hotel. The neighborhood was another story. There is an Olive Garden on one side and a steak house on the other. I would suggest eating there.Genuine Hotels.com guest review
The water went off, the balcony door fell on me, and mildew sheets was on the bed.Genuine Hotels.com guest review
"Breakfast Gave The Plaza it's Crowne."
Service was great and hotel was clean and comfortable. Really enjoyed the breakfast selections also.Genuine Hotels.com guest review
The hotel is older but well kept, comfortable rooms. They need to work on the breakfast buffet but for the price I would definitely stay here afaibGenuine Hotels.com guest review
"Quick get a way"
Our stay was great. The staff was very friendly, gave a free bottle of water and a cookie at check in. Got the breakfast buffet if you purchase at check in was only $5. It was good. My daughter loved the indoor pool since it was cold and rainy she enjoyed getting to swim. The hotel was close to everything we needed. We would stay here again.Genuine Hotels.com guest review
Nice Hotel friendly staff, pizza from the Grille was awesome. Comfortable and peaceful overallGenuine Hotels.com guest review
The first night we stayed they had some kind of event going on and we couldn't find parking. The hotel staff told us to park at a nearby restaurant even though the restaurant had a sign that said "customers only" We parked there anyway... Irritating. Besides that we liked the hotel.Genuine Hotels.com guest review
"Crowne plaza get away"
Super nice staff, very helpful!!Genuine Hotels.com guest review
"Would stay again"
Nice older hotel. Restaurant needs upgrade to menus. Room is comfortable & clean.Genuine Hotels.com guest review
The stay was great. The room was spacious and clean. I will be staying here again for sure.Genuine Hotels.com guest review
"Great place to spend the weekend."
Nice stay. My husband and I love it.Genuine Hotels.com guest review
"find a better place, if you want a good rest"
It was terrible, rooms next to highway was very loud, I could not sleep. They said needed to wait for the next day to move. Then ended up in a room with bathroom toilet didn't work ,but all other rooms were full. Will never stay here again .Genuine Hotels.com guest review
"Where was the sauna that is listed?"
A little disappointing because the main reasons we booked this hotel was that we were looking for a sauna (not a Jacuzzi/hot tub/spa) and in the 'things to do' a sauna was listed along with the indoor pool, fitness facilities, spa tub. If there was a sauna there, they have it hidden somewhere.Genuine Hotels.com guest review
Very good location. Great service and excellent breakfastGenuine Hotels.com guest review
Nice stay very pleasant service breakfast was greatGenuine Hotels.com guest review
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