All hotels in Houston, Texas, United States of America
1 room, 2 adults
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9090 Southwest FwyHoustonTX77074United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 1,230 reviews)

  • Service
    Fantastic service
  • Value for money
    Best value for money
  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Comfort
    Comfortable
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4.0 / 5Excellent
"Great space!"
Very spacious with the separate living room.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2016
Jennifer
US
5.0 / 5Outstanding
"friendly service"
We came down for a wedding and our stay was amazing and our room was so comfortable that we will be back in the mean future
Genuine Hotels.com guest review
Family trip Apr 15, 2016
kandie
US
4.0 / 5Excellent
"Ms. Weekend"
Always deliver great service
Genuine Hotels.com guest review
1 night romance trip Apr 8, 2016
Brenda
US
5.0 / 5Outstanding
"My stay"
Thank
Genuine Hotels.com guest review
1 night family trip Apr 9, 2016
A Traveler
US
5.0 / 5Outstanding
"all i wanted"
two days, great lobby, fun place to stay,
Genuine Hotels.com guest review
2 night trip Apr 8, 2016
robert
US
5.0 / 5Outstanding
"Love, love, loved it!"
Absolutely loved the hotel. We will definitely stay here every time we are in Houston. Everything was great!
Genuine Hotels.com guest review
2 night romance trip Apr 2, 2016
A Traveler
US
5.0 / 5Outstanding
"Stayed for Bieber concert"
We travelled to Houston for the SOLD OUT Justin Bieber concert at the Toyota Center. We enjoyed a meal before the show at the Olive Garden located conveniently next door to the hotel. The front desk staff were friendly and attentive. Free self parking was a plus. Our suite was spacious & beds were comfortable. Bathroom was small but clean. The pool was nice but we did not have time to use it during this trip. We would recommend this hotel to others at the price we paid through hotels.com
Genuine Hotels.com guest review
1 night family trip Apr 9, 2016
Lisa
US
4.0 / 5Excellent
It was a great stay in for a night thank you
Genuine Hotels.com guest review
1 night romance trip Apr 8, 2016
A Traveler
US
3.0 / 5Good
"Noisy hotel"
Nice hotel but rooms were noisy. 1st night stayed on freeway side, very loud road noise. Moved to an interior room, walls thin could hear neighbors tv and talking.
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2016
daniel
US
4.0 / 5Excellent
"Trip through Houston"
Got a secret price I couldn't refuse and selected this hotel. Quality was as expected for a higher end hotel, but, it felt a bit dated. A little noisy on the highway side so ask for the other side if possible. Room was comfortable and separate living space was nice to spread out in. Bath room was adequate, but, very small. Not much around in walking distance, but, there is an in hotel restaurant.
Genuine Hotels.com guest review
1 night trip Apr 6, 2016
Richard
US
5.0 / 5Outstanding
"Worth the price/ half of comparable hotels"
Great place to stay for the price. Awesome bed! Slept better than at home.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2016
A Traveler
US
4.0 / 5Excellent
Nice hotel nice room but very small bathroom
Genuine Hotels.com guest review
3 night romance trip Mar 17, 2016
A Traveler
US
5.0 / 5Outstanding
"Clean hotel"
It was a great hotel very very clean and comfortable beds.
Genuine Hotels.com guest review
1 night family trip Apr 2, 2016
A Traveler
US
5.0 / 5Outstanding
"Great stay"
In town on business. Great room. A little further out from downtown than I preferred. Overall stay was great
Genuine Hotels.com guest review
1 night business trip Apr 2, 2016
Larry
US
5.0 / 5Outstanding
"Relaxation in Houston"
We arrived for our stay and were promptly greeted by a very friendly staff at the front desk. While our reservations were being pulled up, we were offered refreshments while they printed out paperwork to sign. We were than given the keys to our room and explained where our room was located in the hotel. We promptly went to our room and found a very nice setup with a living room with pull out sofa and a separate bedroom with premium bedding, we even had a small balcony off the bedroom. The indoor pool/jacuzzi tub was very refreshing, as was the restaurant inside the hotel. Breakfast was well worth the extra charge and even better because we were given the option to purchase it for a discounted rate at check-in. We will definitely stay here again when we come back to the area!
Genuine Hotels.com guest review
3 night business trip Mar 24, 2016
Jay
US
5.0 / 5Outstanding
"Not the same"
First time I stayed at the Crown Plaza I was there for five days to attend my nephews wedding and visit family in June 2008. Hotel was great, wonderful breakfast that was included, staff friendly, accommodating and professional. My family stayed there again in 2011, had two rooms and everything was great. This time March 2016 was put in room 230, TV in the bedroom was unplugged and laying flat on the stand. Water was draining slowly when we showered and no free breakfast as before. Was a little disappointed during this stay for what the room(s) cost.
Genuine Hotels.com guest review
2 night family trip Mar 29, 2016
Elnora
US
3.0 / 5Good
"Convenient"
Tv never worked while there
Genuine Hotels.com guest review
2 night business trip Mar 23, 2016
Andrew
US
4.0 / 5Excellent
"Houston Get Away"
The breakfast buffet was GREAT! The breakfast should be featured more! The Hotel was nice except the outside railings needed sprucing up&the showerhead sprayed water on the floor. The room was super clean, good space for the price & the service was great. The shuttle was wonderful! The neighborhood was not the best.
Genuine Hotels.com guest review
2 night family trip Mar 22, 2016
Barbara
US
5.0 / 5Outstanding
"great hotel/ no false advertising here."
I enjoyed the size and cleanliness of my room. Also the design of the interior of the building.
Genuine Hotels.com guest review
6 night business trip Mar 20, 2016
Frank A.
US
5.0 / 5Outstanding
It was a great stay
Genuine Hotels.com guest review
2 night family trip Mar 25, 2016
Earl
US
5.0 / 5Outstanding
"Very pleased"
The room was very spacious....
Genuine Hotels.com guest review
2 night family trip Mar 25, 2016
bridgette
US
5.0 / 5Outstanding
It was great and the staff was helpful and nice
Genuine Hotels.com guest review
3 night trip with friends Mar 24, 2016
James
US
5.0 / 5Outstanding
"Will definitely stay here again!"
Awesome, clean, super friendly!
Genuine Hotels.com guest review
1 night romance trip Mar 25, 2016
Evan
US
3.0 / 5Good
Hotel is old but clean. Neighborhood is iffy.
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2016
A Traveler
US
4.0 / 5Excellent
"Repeat Guest"
The hotel was great! Staff was very friendly and helpful. The breakfast buffet is great. The room was clean,mattress and pillows were very comfortable. Will be staying whenever we come to Houston.
Genuine Hotels.com guest review
1 night family trip Mar 22, 2016
TENITRA
US
3.0 / 5Good
The stay was nice except the room was very cold and when I turned on the heat, there was none. The room stayed cold. So I called the front desk and they had someone bring me a heater.
Genuine Hotels.com guest review
1 night trip with friends Mar 20, 2016
Danette
US
2.0 / 5Fair
"Poor service/Poor location."
It was the worst experience. I walked in it was very loud and noisy. it took about 30 mins to get our rooms which we had already booked on line. the room was ok to spend the night. The only thing i didnt like about the room were the curtains had mold in them. that's not a good sign. Also i asked for some towels and they never made it to the room. went to the pool it was jammed packed there was a party going on....that was the noise that was going on when you walked in.....full of kids the whole pool was full couldnt even jump in.. people that didnt have rooms were there. Keep in mind we have to sign a document stating no parties in the hotel. it was too much going on. didnt enjoy the stay.
Genuine Hotels.com guest review
1 night family trip Mar 19, 2016
A Traveler
US
1.0 / 5Poor
"Hotel Sucks...please avoid..."
Everyone and everything sucked
Genuine Hotels.com guest review
1 night family trip Mar 10, 2016
Amanda
US
3.0 / 5Good
The staff was great but as a whole the Hotel is in need of an overall update!
Genuine Hotels.com guest review
1 night family trip Mar 17, 2016
LaDonna
US
3.0 / 5Good
"Ok hotel for the price."
Ok hotel for the price. Hotel is definitely showing its age. Room pictureson the web site were deceptive. Rooms were smaller than expected.
Genuine Hotels.com guest review
2 night romance trip Feb 26, 2016
bryan
US
4.0 / 5Excellent
"Great place great price"
We had to use the toll roads to not get stuck in Houston traffic.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2016
Roger
US
3.0 / 5Good
"$175.00 for a room then had to pay for breakfast!!"
Paid $175.00 for a room and had to pay for breakfast since booking was done through hotels.com!!! I
Genuine Hotels.com guest review
1 night business trip Mar 15, 2016
A Traveler
US
5.0 / 5Outstanding
"Great getaway."
My daughter and I had a wonderful time.
Genuine Hotels.com guest review
2 night trip Mar 16, 2016
Yolanda Monroe
US
5.0 / 5Outstanding
"Best hotel/room..."
The room was wonderful, very spacious. Enjoyed having a separate sitting room from the bedroom. We will definitely be staying there again.
Genuine Hotels.com guest review
1 night family trip Mar 13, 2016
Jessica
US
2.0 / 5Fair
We had a bad experience. They oversold the hotel. Our first night we did not get our room. We asked for two queens, they gave us a king. We then moved to another room and the TV did not work for two days.
Genuine Hotels.com guest review
3 night family trip Mar 11, 2016
Eulalio
US
1.0 / 5Poor
"should have listened to reviews"
The hotel is old and needs major renovation,too many coats of paint! Had to park next door at olive garden as lot was ful! No carts available to carryout luggage
Genuine Hotels.com guest review
2 night family trip Mar 11, 2016
Diane
US
3.0 / 5Good
"repairs 712"
I always stay at this Crown Plaza but this last stay was very uncomfortable the room need painting and repairs even the curtain was torn.please fix the repairs rm.712
Genuine Hotels.com guest review
1 night family trip Mar 9, 2016
sharon
US
5.0 / 5Outstanding
"Business trip"
Four night business trip. Hotel exceeded my expectations.
Genuine Hotels.com guest review
4 night business trip Mar 6, 2016
Joel
US
5.0 / 5Outstanding
"Will definitely be there again"
Great customer service and a beautiful Lobby
Genuine Hotels.com guest review
1 night business trip Mar 7, 2016
Jacob
US
5.0 / 5Outstanding
"Great Stay"
Really liked the hotel. Stayed for two nights and everything went well. The staff members were very nice and friendly. The room was clean and very spacious. Loved the price too so definitely staying there next time around.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2016
A Traveler
US
5.0 / 5Outstanding
"Awesome Stay"
I loved it and would stay there again
Genuine Hotels.com guest review
1 night business trip Mar 2, 2016
Lupe
US
5.0 / 5Outstanding
The manager went out of his way to make the stay great.
Genuine Hotels.com guest review
1 night family trip Mar 3, 2016
Chris
US
4.0 / 5Excellent
"Great place to crash"
we came in late after work so we checked in around 9:10pm. all was awesome except the guy checking us in wanted a phone number that he said was for emergency but he didn't insist on it. just struck us as strange. we love these rooms though.
Genuine Hotels.com guest review
1 night trip Mar 3, 2016
A Traveler
US
4.0 / 5Excellent
"Nice except for the AC."
It was nice for a little staycation. The first night there was no AC though. The staff didn't say anything about it or offer any incentive for the inconvenience. I was only aware because I was hot and overheard other guest complaining. Luckily it was cool that night so I opened the balcony door.
Genuine Hotels.com guest review
2 night romance trip Feb 26, 2016
Khadesha
US
2.0 / 5Fair
"Cheap, not fresh, but okay."
Cheap is cheap. But the room is big and pretty smart. Stayed for work due to events in the vicinity. But this is a highly uninspiring place, that did the job. Or, it let me do mine.
Genuine Hotels.com guest review
2 night business trip Feb 29, 2016
Gabriel
US
5.0 / 5Outstanding
"great"
The place was great
Genuine Hotels.com guest review
1 night family trip Feb 28, 2016
A Traveler
US
4.0 / 5Excellent
"good hotel"
Air conditioning barely worked..but they gave us free daily breakfasts
Genuine Hotels.com guest review
4 night family trip Feb 25, 2016
Thomas
US
5.0 / 5Outstanding
"Enjoyed our stay"
Checking in was a pleasant experience. When we got to the room the air conditioner was not working. Called the front desk and immediately there was someone there to fix the air conditioner. It was a very pleasant experience and yes I would stay there again.
Genuine Hotels.com guest review
1 night family trip Feb 20, 2016
Kay
US
5.0 / 5Outstanding
"Great"
It was Great!
Genuine Hotels.com guest review
2 night business trip Feb 26, 2016
Ubaldo
US
1.0 / 5Poor
"Hot Room (heat would not switch off automatically)"
Thermostat didint work properly.
Genuine Hotels.com guest review
3 night business trip Feb 25, 2016
Salim
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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