"Good stay for the price."
Nice suite for the price. The room was kept clean and the staff was friendly and responsive. We had a problem with our heater and they got it fixed very quickly. The heater/AC sound was loud for my wife, but it didn't bother me. It seems odd to me that the vent into the bedroom blows warm air when the heater is on, but the one in the second room does […] not. The man who came to fix the heater for me said he could block off the vent to the second room. This oddity would only matter when the weather is cold. This is a 9 floor hotel. The breakfast buffet was better than the usual continental breakfasts seen so often. It wasn't great, but well worth the $10 price, and we got a discount for paying for the breakfast at check-in time. This is not real close to downtown, but it's right on 59, so getting anywhere in town is only a few minutes (downtown, Galleria) and Chinatown is just up the road. We've stayed there before, and probably will again. Read moreGenuine Hotels.com guest review
Enjoyed every bit of our stay. Will definitely come back.Genuine Hotels.com guest review
vey niceGenuine Hotels.com guest review
"Great hotel for amazing price. Best deal."
This hotel is just great. Staff is courteous and efficient. The only thing less than great is absence of a concierge. Hotel is beautiful and so are the very spacious rooms. We were 4 adults and 3 kids and very conveniently settled in 2Q + K suites for great price for 4 nights. The breakfast is highly recommended. It is by far the best breakfast we had […] in this level of hotels. In some mornings there were some things running out but the hotel made it up to us without even asking. It is placed somewhat out of central Houston, but it wasn't a problem. The 15 minuted drive to the museums district is really not a big deal. 5 stars to this hotel and we will definitely come back when we are in town. Read moreGenuine Hotels.com guest review
"Excellence with a smile"
People at the front desk were very nice . They greed you as soon you come in. The buffet was excellent and very tasty. The waiter were very attentive and they go above and beyond. Maje our stay very pleasant and enjoyable.Genuine Hotels.com guest review
"Crown Plaza in Houston"
The rooms were very spacious and clean. Family enjoyed the free breakfast in the morning. The neighborhood was okay.Genuine Hotels.com guest review
"Loving the breakfast"
The hotel staff was very very nice. The breakfast was awesome. But I had only one problem the room had a odd smell.Genuine Hotels.com guest review
"5 out of 5 stars"
Great stay...Fiance loved it so much that I had to commit to always booking here when I'm in town.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
The only problem was that we had to wait to be seated for breakfast. We waited for more than 30 minutes.Genuine Hotels.com guest review
Everything was perfect. Room was better than I suspect it.Genuine Hotels.com guest review
Overall good, breakfast was a little over crowded thoughGenuine Hotels.com guest review
The staff was friendly and the room was clean and cozy.Genuine Hotels.com guest review
amazing view from the hotel. Definitely worth staying at especially with Houstons skyline growing so fast!Genuine Hotels.com guest review
"Outdated but good value"
Our reservation was made for two queen bedrooms. However, we were placed in a room with two double beds. I discovered the size of the beds a little too late to go downstairs and complain. Breakfast was good. The best of all was the price we paid for a suite with kitchennette. Decorations and color choosing for the walls are not good. Room need some […] fresh paint. Read moreGenuine Hotels.com guest review
"Acceptable at a low rate"
Booked this strictly on price. Its an old hotel in a not so great neighborhood, but it was clean, beds were comfortable and staff was friendly. Its close to Chinatown which was good for us since we needed a good food fix. I think the hotel survives on tours and 3 buses pulled out on our second day and practically had the hotel to ourselves the rest […] of the week. Read moreGenuine Hotels.com guest review
"Great place for the value"
Stayed here while part of my house was being upgraded and rebuilt. It's a converted Embassy Suites hotel in an older part of town, but the interior looks nice and clean. A little dated with some of the colors and knicknacks, but overall nice. The exterior is reflective of the time it was built (I think the mid 1980s). Great service and staff takes care […] of you. Overall, very satisfied with my stay. Read moreGenuine Hotels.com guest review
"Crown Plaze Hotel Near Sugarland"
This is a nice clean hotel, with a very friendly staffGenuine Hotels.com guest review
We had a wonderful time. The place is beautiful and very clean. Super friendly staff.Genuine Hotels.com guest review
enjoyed my stay, room was clean and bed was very comfortableGenuine Hotels.com guest review
The stay was excellentGenuine Hotels.com guest review
The hotel staff was very courteous. The breakfast buffet was great for the price. However I was told that would be in a room with a balcony at the time of booking,but instead was placed on first floor no balcony.Genuine Hotels.com guest review
good valueGenuine Hotels.com guest review
"Quick business trip"
I had a two night stay for business. The room was clean and comfortable. The front desk staff was very helpful and courteous. My only complaint was with the bartender at the hotel bar. I was given a free beverage voucher by the front desk. When I went to use it, the bartender seemed to ignore me for a while and when he did take my order he was very […] rude. I ended up just paying for my drink and giving the voucher away. If your going to give vouchers away, your bartender should be ready and happy to accept. Read moreGenuine Hotels.com guest review
This is a wanna be nice hotel. Spacious rooms but dull and uninviting once you get inside.Genuine Hotels.com guest review
Enjoyed the stay. Looked for rooms and most $200 to &350. Your price ( $128)was great and the hotel was very nice.Genuine Hotels.com guest review
We stayed here on a quick trip to Houston for a concert. Although it looked like an older hotel, they did a good job fixing it up. The front desk staff was great! Had complementary breakfast the next morning and was pleasantly surprised with the selection of hot fresh foods...no stale bagels and cold cereal here. If I have to go Houston again, I'd definitely […] stay here. Read moreGenuine Hotels.com guest review
The stay was very nice and relaxing. Hotel was quite from my experienceGenuine Hotels.com guest review
"Going back soon."
All of the staff was vary helpful at all times. The room was very clean. The breakfast and staff was excellent. The only regret, is not staying longer.Genuine Hotels.com guest review
"Tremendous Hotel with Quality Service"
Everything was awesome at this hotel. My sister and I, alone with our kids were visiting for the Thanksgiving holidays. We were met at the door. We checked in very quickly and did not have to carry any luggage to the room. The food and the service was delightful. Everyone made sure we were helped in any way possible. We got the opportunity to meet one […] of my faviorate R&B singers. Anthony Hamilton! Even he was very kind and my daughter birthday was magnificent. The entire hotel was clean, kids enjoyed the indoor pool, and shopping center was less than a mile away. This is the only hotel I am staying in when I visit Houston. Read moreGenuine Hotels.com guest review
"Nice little get away"
Friendly staff, kids enjoyed the indoor pool. Perfect for our 2 nights.Genuine Hotels.com guest review
"One of the best"
wondefullGenuine Hotels.com guest review
Had a great stay. Will stay there sgsin.Genuine Hotels.com guest review
"Very Nice Stay!!"
very nice hotel and buffet was great! large roomsGenuine Hotels.com guest review
"Nice and clean!"
Hotel was nice and clean. The breakfast was awesome. Staff was very friendly. The room was nice and comfy with a great view.Genuine Hotels.com guest review
"A wonderful stay and a must return."
It was a wonderful stay from the accommodations to the Staff.Genuine Hotels.com guest review
"Best Hotel in Houston ☺"
I love The Crown Plaza the suites are amazing & the staff are very friendly...Genuine Hotels.com guest review
"Somewhat aged very good hotel"
Great room and staff, perfect for our traveling needs. Very nice restaurant.Genuine Expedia guest review
The customer service is amazing here. There are minor things that show the age of the building but the room was perfect and the set up of the hotel was great. I'll be staying at Crowne Plazas more now.Genuine Hotels.com guest review
"I love this hotel"
is very good hotel i love itGenuine Hotels.com guest review
"this hotel is awesome and spacious"
my family loves the hotel rooms and facilities, the kids enjoy the sofa bed while watching tv. the bathroom is so nice. the set-up of the bed and the all the furniture and fixtures are great. the staff are all friendly especially the hotel lobby guest attendant name JACKIE is well recommended. the indoor pool and spa is awesome. their restaurant and […] bar are great, we loved the food and the bar tender guy name SANDY is very friendly. we are sure that next time we visit Houston area again, this hotel that we are going to take with. thank you... Read moreGenuine Expedia guest review
"Disappointing despite previous reviews"
For the price paid, I expected better. First of all, the day I checked in, I saw a bobby pin on the floor of the bedroom. This told me something about the cleanliness of the suite. Thinking it was an oversight and that it would be picked up the next day, I left if where it was. Sadly, even after the cleaner had come the day after I checked in, I still […] found it in the same spot. It would seem the cleaner(s) were not interested in getting the floor of the suite cleaned. Secondly, the drain sink in the bathroom was somewhat clogged up. Many times during my shower, I had to turn off the water because it just was not flowing down the quickly, and was building up at the base of the tub. That said, the location is good, and the service of the staff I interacted with was good. Read moreGenuine Hotels.com guest review
"Last time I stay"
Well, if you like the hotel staff giving you someone else's room key, and walking in on a naked man......it was great. I was deeply concerned about my safety, as well as others. People don't understand that in Texas most travelers carry pistols. I could have been shot or he could have been shot.**Always confirm your room number and key before enter […] ing** Read moreGenuine Hotels.com guest review
The staff was very nice. The room was very clean; however it smelled of cigarette smoke masked by heavy carpet shampoo fragrance (even though it was a non-smoking room). The TV did not work. There were some beat up cars with police lights attached to them. The police lights flashed throughout the night in the parking lot. When I asked the front desk […] about it they said it was their "security guards". I found it scary that they had to have police lights flashing in the parking lot all night. Also, I paid for a room with a "King" bed but it was not a King size. It was a queen, at best. Read moreGenuine Hotels.com guest review
my stay was good,but the food or the restaurant must do better, for the past 4 to 5 years no change to the food has been noted.menu ? may beGenuine Hotels.com guest review
A really nice hotel at a great price.Genuine Hotels.com guest review
"close to freeway convenient location"
Good servicesGenuine Hotels.com guest review
"An Awesome Stay"
I really enjoyed my overnight stay. The staff were polite and the breakfast buffet had plenty to choose from.Genuine Hotels.com guest review
We arrived late, and upon arrival were speedily checked in. We had been in airports all day and were looking forward to a cold drink and bed! The night staff were very efficient and we were even treated to a complimentary drink. Couldn't have been a better ending to a long day. Thanks!Genuine Expedia guest review
"Good staff, nice hotel room! spacious"
really enjoyed staying on this hotel, really spacious and the staff are very accommodatingGenuine Expedia guest review
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