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  • Embassy Suites Chicago - Schaumburg - Woodfield
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1 room,  2 adults 
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Room 1:

Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg

42.065723, -88.042464
3.5 stars
1939 N Meacham Rd, Schaumburg, IL, 60173 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $94
available on 06/01/13
Price Match Guarantee
4.4 158 5

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    Embassy Suites Chicago - Schaumburg - Woodfield
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Embassy Suites Chicago - Schaumburg - Woodfield

    • Schaumburg Convention Center Hotels - Schaumburg 530 yards
    • Woodfield Mall Hotels - Schaumburg 1.3 miles
    • Harper College Hotels - Palatine 1.8 miles
    • Legoland Discovery Center Hotels - Schaumburg 1.8 miles
    • Schaumburg Medieval Times Hotels - Schaumburg 1.9 miles
    • All landmarks in Schaumburg

    Nearest hotels to Embassy Suites Chicago - Schaumburg - Woodfield

    • Renaissance Schaumburg Convention Center Hotel
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    Overview of Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg

    Location.
    Located in Schaumburg (Schaumburg - Northwest), Embassy Suites Chicago - Schaumburg - Woodfield is close to Woodfield Mall, Harper College, and Legoland Discovery Center. Also nearby are Schaumburg Medieval Times and Arlington Lakes Golf Club.

    Hotel Features.
    Embassy Suites Chicago - Schaumburg - Woodfield has an indoor pool, a spa tub, and a sauna. Wireless Internet access is available in public areas (surcharges apply). This 3.5-star hotel features business amenities including a 24-hour business center and audiovisual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. Guests are offered a complimentary breakfast and manager's reception on select days. The staff can provide concierge services, event catering, and business services. Additional amenities include a 24-hour fitness facility, multilingual staff, and gift shops/newsstands. Guests receive complimentary transportation including an area shuttle within 4 mi and a shopping center shuttle. Complimentary self parking is available onsite for guests.

    Guestrooms.
    The 209 air-conditioned guestrooms at Embassy Suites Chicago - Schaumburg - Woodfield include safes and coffee/tea makers. Wireless high-speed Internet access (surcharge) is provided. Rooms are equipped with flat-panel televisions with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks, complimentary weekday newspapers, and direct-dial phones with voice mail. In-room microwaves and refrigerators are provided. Additional amenities include hair dryers and irons/ironing boards.

    Image of Embassy Suites Chicago - Schaumburg - Woodfield, Schaumburg
    4.4 out of 5 Excellent (158 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Nice and close to convention center and restaurants but shuttle service was too slow. by a Hotels.com guest on 04/29/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $94
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite, One Double Bed, Non-Smoking

    1 King Bed Corner Room Non Smoking

    One King Bed, Smoking

    Suite, One King Bed, Non-Smoking

    Two Double Beds, Non-Smoking

    2 Double Beds Non Smoking

    Standard King

    Executive, Two Double Beds, Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • No rollaway/extra beds available
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 7
    • Restaurant
    • Shopping on site
    • Swimming pool - indoor
    • Total number of rooms - 209
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Area shuttle (complimentary)
      • Complimentary reception
      • Free self parking
      • Luggage storage
      • Meeting facilities size (feet) - 1900
      • Meeting facilities size (meters) - 171
      • Number of meeting/conference rooms - 2
      • Shopping center shuttle (complimentary)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Sofa bed
    • Wake-up calls
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Direct-dial phone
      • Flat-panel TV
      • HBO
      • Microwave
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Refrigerator
      • Separate sitting area
      • Video-game console
      • Voice mail
      • Wireless Internet access (surcharge)
    • Services
    • Concierge services
    • Express check-out
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Self parking
    • Spa tub
    • View more services
      • ATM/banking
      • Free breakfast
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary cooked-to-order breakfast is served in the restaurant. A complimentary manager's reception is offered in the evening each day.

    La Fitte - This theme restaurant serves breakfast, lunch, and dinner.

    Room service (during limited hours) is available.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Basketball nearby
    • Bicycle rentals nearby
    • Boating nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
    • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Schaumburg, Illinois, United States
      of
    42.065723, -88.042464
    Hotel coordinates:

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    Area map

    A short guide to Schaumburg - Northwest

    Schaumburg’s Woodfield Mall is the largest mall in the Chicagoland area. The suburb also boasts two nationally-known comedy clubs: The Improv, which hosts nationally-known performers, and the Chicago Comedy Club, which draws its talent entirely from the audience. The McDonald’s #1 Store Museum is in Des Plaines. It is a re-creation of the first-ever McDonald’s, which opened in 1955.

    see all hotels in Schaumburg

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Woodfield Mall - 1.3 miles
    • Harper College - 1.8 miles
    • Legoland Discovery - 1.8 miles
    • Schaumburg Medieval Times - 1.9 miles
    • Wingate by Wyndham Schaumburg Convention Center - 2.0 miles
    • Arlington Lakes Golf Club - 2.3 miles
    • Arlington International Racecourse - 2.4 miles
    • Arlington Heights Arlington Park Station - 2.7 miles
    • Heritage Park - 2.8 miles

    3.0+ mi

    • George Clayson House Museum - 3.1 miles
    • Chicago Executive Airport (PWK) - 8.1 miles
    • Chicago O'Hare Airport - 9.4 miles
    • Chicago DuPage Airport (DPA) - 15 miles
    • Chicago Midway Airport - 25 miles
    • Waukegan Regional Airport (UGN) - 26 miles
    • Aurora Municipal Airport (AUZ) - 30 miles
    • Romeoville Lewis University Airport (LOT) - 32 miles
    • Kenosha Regional Airport (ENW) - 37 miles
    • Joliet Park District Airport (JOT) - 38 miles
    • Gary - Chicago Intl. Airport (GYY) - 45 miles
    • Racine, WI, United States (RAC-John H. Batten) - 49 miles
    All hotels in Schaumburg, Illinois, United States
    Reviews
    • All (158)
    • Business (21)
    • Romance (7)
    • Family (29)
    • Friends (13)
    • Other (88)
    4.4 / 5
    Excellent

    Score breakdown (from 158 reviews)

    • 5.0
      (94)
    • 4.0
      (41)
    • 3.0
      (16)
    • 2.0
      (5)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 4
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    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Awesome PLACE"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great time
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Justin
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice and close to convention center and restaurants but shuttle service was too slow.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel staff was friendly and welcoming. Breakfast was excellent. Will stay at this location again next year
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    3.0 / 5
    Good
    "Close, but not too close to downtown Chicago."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was what one would expect from an Embassy Suites: not super, but clean and spacious. The Breakfast buffet was very good. Nice cooked-to-order omelettes that were quite tasty. While the coffee at breakfast was very good, the in-room coffee tasted terrible. Our first night there was not enough cream and sweetener but made do. The 2nd night of […] our stay, coffee, tea, and condiments had not been replaced, we had no handtowels. Front desk had towels, but had to go to the restaurant and found a very nice waitress who got us cream and sweetener for the instant coffee we bought at a grocery store since we couldn't stomach the coffee in the room. Also, there is a $9.95 charge for in-room wifi or Intranet. And, if you use more than one device, a laptop and an e-reader as I did, you are charged for EACH device you connect with. I asked the front desk about this and the clerk said that the in-room connection does that automatically but that he would remove the second charge, which he did, but I had to go to the desk each morning to ask for it to be removed. The employees were very friendly and helpful but that they are dealing with poor "systems" that have been put in place. Overall, it wasn't a bad experience and we'd probably stay there again. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Don
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent
    "Nice hotel- friendly service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel is right down the road from many great destinations like Legoland, Ikea, and a TON of shopping options at the mall. Right off the highway, this hotel is very easy to find. The HVAC in the room was very loud and the decor was dated, but overall, it was a nice room with a comfortable bed, hot shower and great water pressure. The staff was very […] friendly and they were always smiling and helpful. The manager's reception nightly was great, with as many free drinks as you'd like and free appetizers and the breakfast was awesome. Made to order omelets, bacon, sausage, potatoes, pancakes, and a wide variety of pastries. We were very pleased with our stay and would stay here again in a heartbeat. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Madalyn
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "A great find!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed the Embassy Suites. It was a great place to unwind after a long day with the kids.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "great place to stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    great hotel, personal are friendly and really polite, less than a minute to check you in and even faster to check out, only complaint will be the tv remote batteries were low but they immediately change it after i reported it, overall good experience i totally will come back.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Apr 1, 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Love the free breakfast and managers drinks at 530 to730
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Travis
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent
    "late check-in"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    We required a late check-in. There was a sign up saying, "will return in 15 minutes." It took much longer than 15 minutes, but once we were in the accommodations were good. The visit to Woodfield Mall was great!
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Jason P
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice weekend getaway.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Lego discovery center / medieval times weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great room,nice pool, great breakfasts, awsome complimentary 2 eve. hors duerves and drinks. On the downside , we ate at the hotel restaurant one evening and service was extremely slow and or orders were messed up. Also, the morning of check out, a bill was slipped under our door with a charge from the gift shop of a purchase made , and no one in our […] room made any purchases. when desk staff tried to figure out how the mistake occured, they couldn't but were kind enough to remove the mistake from our account. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Sue & John
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    bedding was very uncomfortable - very surprising for embassy!
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent
    "Great Location to Mall & Resturants"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This was our second family stay at this location. However, we had problems with the heating system, a maintenanace man was sent to the room promptly, but it was still a while before the room was warm. The other problem was the light over the bathroom mirror was very dusty & dirty, it was if it had not been cleaned/dusted in a while. The breakfast & […] staff serving food were great as well as the check-in service. I would have rated this stay as 5 stars, but the heat/cleaning factors were not a good experience. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    2.0 / 5
    Fair
    "My Stay @ Embassy Suite Schaumburg"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Compared with the Embassy suite downtown Chicago it was night and day. The nightlight broke and asked the front desk but no one came to fix it. The hot water in shower was scoulding and could have caused injury. There were holes in the bathroom wall. Two doubles instead of 2 queens. breakfast and manager's reception very weak. 2nd vanity hot water non […] existent. room was smelly. Will not stay there again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    Tom
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Pleased in Schaumburg"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I were very pleased with our complete hotel stay at the Embassy Suites in Schaumburg, Illinois. The staff were always very cheerful, friendly and helpful. The breakfast was out of this world. We enjoyed our stay so much we were able to extend for an additional day.
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Went for conference. Liked the New Orleans style although all rooms face into lobby - loud if lots of people down there! Staff was very pleasant, fantastic service during conference. Great rooms for the price.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    Joanna
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel was very loud with people on the floor above us partying late into the night. They did quiet down about 2 am after I called the desk. Reception and breakfast were good. Room furniture could definitely use some updating...I thought I had stepped back into the 1980's.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Dianne
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel - spacious clean rooms. Breakfast was great. Would highly recommend!
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "shopping @ the mall. beautiful"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel and the staff were wonderful and made our trip very pleasurable.we were taken to the mall by hotel bus and picked us up when we were finished shopping. always service with a smile. would stay again.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    friendly service and comfortable
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Really great hotel - diamond in the rough."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The room itself was wonderful, separate bedroom with a separate "living room." Very unique hotel. Staff was uber-friendly and helpful. The inside of the hotel is just wonderful, I will definitely stay there again, even if it's a bit out of the way to another hotel.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved this hotel but only downfall was it was a pain to get to...the maze of parking lots and no signs to direct you
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    Tiffani
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Comfort & great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very helpful staff & great selection at breakfast.
    Genuine Expedia guest review
    Other trip
    Nov 29, 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    2.0 / 5
    Fair
    "Disappointing - Not Worth the Price"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel decor and furniture was dated and ugly. The furniture in the room was uncomfortable. The ice machine on our floor didn't work so we had to find one that did work on a different floor. For the price, this hotel was disappointing.
    Genuine Expedia guest review
    Other trip
    Nov 11, 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    1.0 / 5
    Poor
    "Worst customer service ever experienced!"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This weekend was planned months in advance for annual shopping trip with friends. We have stayed at the hotel several years previous to this year and had no issues, however, our recent trip was a nightmare. The room had a very strong and unpleasant odor, which was intolerable. The concern with the room was immediately brought to the attention of hotel […] management and their resolution was to bring in a room ionizer. We left for dinner and when our group came back, the smell was even more overpowering. Again, the concern was brought to hotel management. There solution was an offer to put us in a smoking room, which did not accomodate our party of five. The management then offered to find us another hotel, however, one room at another hotel would not accomodate our party of five. Our group spent over two hours in the hotel lobby (smell in room was so bad) while waiting for a resolution. After several back and forth conversations a "final offer" was made to send us to the Renaissance Hotel, but only one room. We were told it was our problem that there were only beds for four people. We were also not reimbursed prior to our departure for our pre-paid room. Fortunately, the Renaissance Hotel staff was extremely accomodating and took care of us in a way that should have been done by Embassy Suites. The outcome was good, but the frustration and lack of customer service by the Embassy Suites staff was extremely disappointing. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Jill D
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "very good hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was pleasantly surprised by this member of the Embassy hotel chain. Folks were quite accomodating. the exercise room was up to par. The breakfast was more than enough with fresh eggs made to order, fresh fruit, yogurt, oatmeal, breads, juices, coffee. certainly held me over until dinner. the restaurant was up to par. i would return again if i had […] a conference in the area. rooms were big and well stocked. Read more
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Loved it!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Close to all of the shopping!!! GREAT Manager's reception (free happy hour!) and Breakfast buffet!!! Best place to stay in this area. Perfect ladies' outing!!! Very comfortable. We always try to stay here!!
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Julie
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Great for family!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was there to surprise my husband, at mideval time and the staff was great with directions and everything and the didn't spoil the surprise! This hotel is so beautiful and the staff was magnificent!!!! Food delicious too!
    Genuine Expedia guest review
    Other trip
    Oct 22, 2012
    Toni
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    It was okay, not exceptional, like most Embassies, holes in the couch, refrigerator leaking all over the place. However, the people were great.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Accomidating for all our needs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel staff always on the ball day or night. Pool very accomidating to the children.
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2012
    Judy
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    2.0 / 5
    Fair
    "No internet service and a wedding"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    While I stayed at the Embassy Suites I had trouble logging into their internet the entire time. There was also a wedding that happened right underneath me and cost me most of a night's sleep.
    Genuine Hotels.com guest review
    5 night trip in Sep 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a great time did not like the food in the resturant !
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    sue
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    2.0 / 5
    Fair
    "Less than expected at Embassy"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Less than expected for an Embassy Suites. Does not appear to be very well kept. House keeping could have done a better job.
    Genuine Expedia guest review
    Other trip
    Sep 23, 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent
    "Good hotel for the price!"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Great hotel.....the bathroom in the room was awful! The cleaning crew only cleaned part of the bathroom. Old soap was left in the shower. The front desk failed to tell me that they were going to charge my card up front for incidentals. Other than that I was very impressed by the hotel and location for the price.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Sarah
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent
    "Near Chicago"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Everything was pretty nice. The happy hour recieption was OK but the food wasn't very nice. I have had a lot better at other Embassy Suites.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    5.0 / 5
    Outstanding
    "Great for the price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay with a great breakfast.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    Greg
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    3.0 / 5
    Good
    "Close to IKEA..."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The couch was terrible even to sit on, sleeping on it was even worse. I was very disappointed. with the mangers reception and breakfast selection. These two this are the biggest factors in me booking an Embassy Suites hotel.
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    SSH
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    bring back usa today
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Embassy Suites Chicago - Schaumburg - Woodfield - Schaumburg
    4.0 / 5
    Excellent
    ""Best Practice" failure???"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Typical Embassy Suites experience except for one thing. I returned to my room late afternoon and my door was propped open with the safety latch (the replacements for the old security chains). When I talked to two managers, I wasn't impressed with the response that was repeated over and over - the maid probably left it as a signal for the maintenance […] crew and it was only that way for a short period of time. When I mentioned that at that time, I saw no cleaning crews anywhere on the balconies, so it must be quite some time, it was finally aknowledged as a "best practice" failure. My belongings were intact, but it is unsettling from a safety perspective. At last, one of the managers apologized... that helped. I see two issues... the failure of their system, and the customer service training of the managers. They kept talking, looping repeatedly on their "best practice" line. I was tired after a long day. What would have worked for me would be something like "I'm sorry for your experience"; a statement of what they think happened; and what they will do to correct the issue and ensure it does not recur. Read more
    Genuine Expedia guest review
    Other trip
    Sep 8, 2012
    A Traveller
    US
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