"Great staff, from front desk to housekeepers"
Loved the staff, every single encounter with a staff member was friendly and helpfull. I was given a weird room, though. The "window" opened onto an interior service hallway! No outside view. Fortunately I didn't need to spend much time in my room, because it made for a very claustrophobic feel with no ability to sense day/night in the room. Next time, […] I'll make sure to specify "room with a real window". Who knew that would be something one would need to request? Read moreGenuine Expedia guest review
"No house keeping after 11pm???"
If you want something like toothbrush and you want hotel send it to your room, they will tell you come down to the lobby and pick it up yourself. That's really bad!!! :(Genuine Expedia guest review
"Modern comfort and a step above the usual"
Nice accommodations. Big LG LED TV and adjustable bed. Starting to get close to needing an updating, especially the carpeting in the room, but my room was clean and comfortable. Lots of restaurants along El Camino Real. I did not try the restaurant at the hotel so I cannot comment.Genuine Hotels.com guest review
"Exceeded my expectations!"
When I arrived after a long flight from Baltimore finding the hotel at night time was very easy. The hotel was WONDERFUL! VERY BEAUTIFUL and VERY CLEAN. That is very big in my book. The parking was great. The rooms were excellent. I love the sleep number beds. The pool area and hot tub was EXCELLENT. I didn't have much interaction with the hotel workers […] but the ones I did have interaction with were SUPER NICE AND POLITE. I loved my stay and DEFINITELY will be back to stay here. Read moreGenuine Expedia guest review
"Amazing stay at an amazing place"
This is my second time at this hotel and for what I paid both times it was well worth it. The beds are amazing, the air conditioning always works very well, the staff is never rude and is always courteous, and the bathrooms are phenomenal and just writing this review makes me want to go back. The breakfast was amazing, and there is a huge pile of bacon […] which is a huge plus in my book. Read moreGenuine Expedia guest review
"Nice and convenient"
Second stay at this hotel. It's clean, quiet and comfortable.Genuine Expedia guest review
The hotel will charge for more than 1 wireless connection ... the basic wireless for 1 computer is the slowest ... they want to charge for a mid-speed service and more for a high speed connection ... this is unacceptable for a class hotel. The bed control (air bed system) did not function because the battery needed to be replaced ..... the service […] person insisted it was not the battery, proceeded to tear apart the bed ... and check connections ... then finally changed the battery .... the control indicated the battery was low .... Read moreGenuine Expedia guest review
"A nice reprieve from the large hotel stays"
Price was reasonable and room was nice. The staff was very accommodating. The food was surprisingly delightful.Genuine Expedia guest review
Got deal on hotels.com. Great room for the price. TV didn't work the whole time (loose connection), maintenance came to check immed but once I cut off it happened again. Nice sitting atrium lobby area. Nice sleep by number bed. No view from my interior room. Walls were thin, I heard my neighbors having BIG fun around 5am. Looks like a hotel Ikea put […] together. Guest service was very hospitable and attentive to my needs. Read moreGenuine Hotels.com guest review
"Very recommendable - in central Sunnyvale"
Compared to all he other Hotels around - really excellent.Genuine Hotels.com guest review
"Room with no window !!!"
The standard room does not have a windows and they will try to charge you extra to upgrade.Genuine Expedia guest review
Great location near Levi Stadium, wonderful service and our room was very comfortable & clean. We'll definitely go back again.Genuine Hotels.com guest review
"Quick getaway from San Francisco"
My husband and I have been going to this hotel since it opened. Actually, we had even frequented it before Joie de Vivre bought it. It's about an hour from San Francisco. We like to go and lay by the pool. The pool and Jacuzzi area has many comfortable tables, chairs, and lounges. It is surrounded by a wall, so the wind isn't a problem. We just find […] it a great weekend escape. Read moreGenuine Hotels.com guest review
Overall my stay was wonderful but the bed was a little uncomfortableGenuine Expedia guest review
"Flawless Hotel Experience, Great Area Restaurants"
This hotel surprised my boyfriend and I. We had no idea what to expect and really only needed a bed for the night. It was beautifully decorated in a minimalist, contemporary asian style. The rooms were super clean and comfortable. The surrounding neighborhood was amazing for indian and asian cuisine! Will definitely stay here anytime I'm on my way to […] San Francisco and don't want to pay the ridiculous hotel prices there. Read moreGenuine Hotels.com guest review
"Close to the asian food markets and restaurants"
It was good. Only problem was we didnt know there was a shad to block out the light behind the louvered blinds, but otherwise it was very goodGenuine Hotels.com guest review
"Lovely family gathering spot"
The whole hotel is graceful and friendly. Good locations near parks, swimming pools, Murphy Street, and more. Especially good recommendations for nice dinners. Some GPS systems can't differentiate between east and west El Camino Real, but the hotel can give good directions. They switched our daughter's room after one night as it was near a very noisy […] family. We would definitely stay again. Read moreGenuine Hotels.com guest review
"Loud leaf blower noise at 8:30AM for 30 mins"
I had to idea that hotel at this caliber would have some one doing a leaf blower at 8:30AM. I called the front desk and it was taken care of but only after 5 mins of more noise with less power setting to finish up the work. I was going to let go of this by waiting it out but it was going for 30 mins which is just too much to bear. Also there are loud […] noise from outside neighbors....fighting over something. I thought the gun was going off any minutes... not a good neighbors in the area with trailer homes right next to the hotel. Parking is too tiny... from old apartment renovation but in general it's clean throughout the hotel. I had to wait 10 mins for 1 front desk mgr to get off the phone when I was signing-in. That's not cool. Read moreGenuine Expedia guest review
Good Hotel. Bed was great. Breakfast was great. Loved the Garage area for parking.Genuine Hotels.com guest review
"Two nights near the kids"
Our son and daughter-in-law moved to Sunnyvale and this property is very convenient to them.Genuine Expedia guest review
"They are on happy pills"
Everybody is so helpful and happy. Is there something special in the blue taffy? I was very surprised by the staff and service provided I will be back. I was not impressed with the sleep number beds, this was the only negative.Genuine Hotels.com guest review
"Bed was wonderful 😎 room was to nice and comfy😎"
I highly recommended to anyone who visit San Jose. Convenient to Korean buffet restaurant and market....Genuine Expedia guest review
"Classy European hotel. Lovely!!!"
Was a pleasure wlll return for my meetings there in the upcoming years. Wonderful staff knew it was my birthday and brought a piece of chocolate cake and candle. Made my day!!!! Very European experience!!!Genuine Expedia guest review
The carpets in the room we stayed in really needed replacingGenuine Hotels.com guest review
Had a nice easy check-in, quiet, clean and comfortable room. Will definitely stay again. The staff was great!Genuine Hotels.com guest review
I really liked this hotel and the pool was great, the breakfast in the morning was out of this world, and the staff was very gracious. However, the windows in our room faced a hotel wall and not outside, and it made me feel a little claustrophobic.Genuine Hotels.com guest review
The hotel was just right for several members of our family to visit a branch in Sunnyvale. The lobby and rooms were lovely and clean. We were close to fun restaurants and recreation for the kids. The scene on Murphy Street was especially great one night and Washington Park was nearby for swimming. The front desk, particularly, was responsive to our […] needs from a change of rooms for our daughter who was next to a noisy group to a recommendation for an elegant restaurant in San Jose's Little Italy. Very nice stay. Read moreGenuine Hotels.com guest review
this hotel was nice quiet and very peaceful definitely would come back.Genuine Hotels.com guest review
Older dingy type of hotel that they put curtains all over the place to make it look modern. Room was musty and the window opened to a ... hallway...Genuine Hotels.com guest review
Great location. Very friendly and helpful staff. Had a dispute which was quickly resolved and was very satisfied. Bed was uncomfortable for me. Room with window facing lobby was noisy at late night early morning. Would ask for another room next time.Genuine Hotels.com guest review
I had lined up a four night stay to visit family and friends in Sunnyvale, and this seemed like a nice, inexpensive hotel from the reviews. The staff was pleasant, if a little awkward, but I figured that was the time zone change and long flight. I tried to get a late dinner, and sitting in the shabby eating area (you can't call it a restaurant), but […] it was apparently abandoned as I couldn't get service. Sooner than deal with the creepy help at the desk, I decided to turn in early and get some room service breakfast in the morning. I wake up to find there isn't room service breakfast, just a nasty buffet in the eating area. This is my worst hotel experience. Read moreGenuine Hotels.com guest review
"Great find in Bay Area"
Great value, clean, modern, very comfortable!Genuine Hotels.com guest review
"Looks way better in pictures"
Booked hotel online and liked what I saw. However, it's a embassy type hotel with a facelift. Stinky, musty and old smelling room. Probably from the in wall outdated air conditioner. Key to my room didn't work 3 times before finding the room shared a common wall with lounge area. After asking to move the key then again didn't work. There is not a bar […] open as shown in pictures. Breakfast is a glorified continental breakfast with servers. Definitely not worth $145! Read moreGenuine Hotels.com guest review
"Nice hotel, great service."
My husband and I stayed at this hotel for a weekend convention. It was our first trip to California. The staff were courteous and very helpful with helping us navigate the area. The room was exceptionally clean and relaxing. We woild definitely recommend this hotel to anyone traveling in the Sunnyvale area.Genuine Expedia guest review
"i liked it a lot. affordable too"
i was surprised how nice it was. great thai restaurant around the corner. super comfortable beds. fun lobby. great location. nice AC. it was fun.Genuine Hotels.com guest review
"Luxurious and affordable"
Stayed at this hotel to conclude our trip to Stanford for our child's graduation. Hotel just 15 min drive away from overpriced Palo Alto and worth the drive. Got upgraded to a large suite as they didn't have two queen beds available. They also added free breakfast which was delicious with tasty fresh fruits option.The rollaway bed in suite was very […] comfortable, the overall look of hotel done in a tasteful new age style. Excellent value overall. I wish we booked more nights. Read moreGenuine Hotels.com guest review
"I Love this Place"
This place is clean the staff is courteous professional and very helpful I was originally just going to stay two nights but ended up stay three more when I lost my purse on the VTA and the staff wasGenuine Hotels.com guest review
"This is an excellent hotel for the money"
Nothing in the Mountain View/Sunnyvale area is cheap except truly ratty places. I can ussually get under $200 a night only by waiting until the last minute and hoping rooms aren't too sold out. That being said, I'm in the area a lot and have no made the Domain Hotel my default location. It is consistently excellent, and the several reastaurants and […] markets around the hotell are a bonus...I'm not stuck in my room with nothing to do. Read moreGenuine Expedia guest review
Good concept. Rehab of old hotel into something newGenuine Hotels.com guest review
"Overall great hotel-work trip"
I travel for work quite often, and this hotel is one of my favorites. The price of hotels in the entire San Fran area are outrageous, but this hotel has a lot to offer. The pool was great, although needed to be cleaned more often. The fitness center was exceptional! I try to keep on an exercise routine while on trips, and this hotel allowed me to do […] so. Equipment was new, nice, and plenty for everyone needing to work out! Room was also great! They had the beds that you can adjust your comfort, so that was a fun alternative to the norm. The only downside is that the hotel did not offer a complimentary breakfast. I like to grab-and-go in the morning, so I like when there is a complimentary breakfast to get a fruit and box of cereal, but that did not happen at this hotel. Read moreGenuine Hotels.com guest review
Everything was very good. My only comment would be to provide information about your service you offer. The fact that you have a bar, workout center, how about snacks?Genuine Hotels.com guest review
Great business stay! Very comfortable room, very nice welcome, room very clean and room service of pretty good quality. Nice pool area.Genuine Hotels.com guest review
Slept well. They tried a bit too hard on the decor in my opinion, but it was comfortable. Staff was pleasant.Genuine Expedia guest review
"A great night's rest!"
My wife and istayed here after a concert at the Shoreline. We booked through hotels.com the morning of the show and saved aton of money. We'd never heard of the hotel, but with such a great rate it was worth a try. The Sleep Number bed was perfect, the room was very nice and the staff were super! Most of all, it was quiet. We'd definitely stay here […] again. Read moreGenuine Hotels.com guest review
"Modern Hotel, reasonably priced"
The hotel is very modern in design, but also with conveniences. The bed was a sleep number bed and the room had easily accessible electrical outlets for charging all your electronics. Wifi was free. Only issue was that it has an open atrium style so that the noise from the lobby can be heard from your room above. The only window overlooked the inside […] of the hotel, no outside light. Read moreGenuine Expedia guest review
Clean room but bottle water is too expensive ($3 per bottle).Genuine Expedia guest review
"Enjoyed my stay"
The other good reviews are correct.Genuine Hotels.com guest review
"Good price good stay"
You definitely can't expect a 5-stars service and comfort from this hotel. But given their price, they are giving very good service and the room condition is not bad. The bad is number bed, and I must admit it is pretty comfortable. Would return and stay here next time.Genuine Expedia guest review
I left an unopened smoke salmon that was given by a friend in the refrigerator. I checked out at 6:15am, and called back at 10am asking them to keep for me to pick up in the afternoon. The Receptionist told me that they can't give me back because hotel policy is to throw away all the perishables that are left behind. I told him this is unopened smoke […] salmon, it is good at least for one day if not kept in the refrigerator, and I can pick up at 4pm. The receptionist very adamant about that they must throw away this package, after several minutes conversation, he said that I must pick it up before 1pm, otherwise, the housekeeper will throw away. Because I had meeting that afternoon, I requested again to keep until 4pm, but it was unsuccessful. I would think it is very easy to keep this small unopened package until 4pm, but he insisting that it must be throw away this unopened smoke salmon after 1pm The way the receptionist handled this situation is really lacking of consideration on the customer side. Read moreGenuine Expedia guest review
"I will go back again"
I really enjoyed my stay at the hotel. I will definitely go back. The pool and the bar- restaurant were really nice. The pool was not huge but I like the chairs and the overall environment. Room was clean and very well maintained, nice decor. Stuff was very friendly and very welcoming. I highly recommend this hotel. The neighborhood was OK, it is safe […] but I am personally not a big fun of the area there. I can of find it boring but if you are there for business then who cares. Read moreGenuine Hotels.com guest review
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