We liked the place, only problem, our air made a lot of noise. Kind of bothersome quite frankly. Other than that, I'd stay there again.Genuine Expedia guest review
"Good location and very clean"
Purchased in advance for a quick one-night stay. convenient to Sunnyval and Mountain View.Genuine Expedia guest review
"Great Boutique Hotel"
From the time you enter the Domain to the time you leave, you will have a great experience. The staff is responsive and attentive, the room is clean and comfortable and the breakfast is fairly priced and ample. Would recommend this hotel to friends and family.Genuine Hotels.com guest review
"Price was right - hotel needs basic maintenance"
Comfortable bed.- furniture basic, carpet old, stained. Hotel needs basic maintenance - walls are thin - could hear music and tv early in the morning....annoying. Maid did not seem to be quiet either.Genuine Hotels.com guest review
It was great except that our room was next to the ice machine and the walls were very thin. We could hear the ice machine every time some one went to get ice.Genuine Expedia guest review
"Great!! Especially for the price"
This place was clean and beautiful. Close to a lot of sites. I stayed here with my kid for just one night before heading back home, but I will definitely consider staying here when I come back for business.Genuine Hotels.com guest review
"Very modern hotel"
Staff was very friendly on arrival , the hotel has a unique ambience, certainly catering to the younger techy crowd. The rooms are also nice and have sleep number beds (at least the room I was in).Genuine Expedia guest review
"Very Clean Room & Great Value"
Needed a hotel near Shoreline Amphitheater and got a great deal through Hotels.com. Short drive to venue with lots of surrounding restaurants and late night fast food. For the amount of money, I was thoroughly surprised and impressed by the cleanliness of the room. Bathroom tile was shiny and grout was white - wow! Shower pressure was good, lots of […] clean new towels. Beds were comfortable with crisp white sheets and many pillows. Modern room and lobby area. Friendly staff and free parking. Read moreGenuine Hotels.com guest review
VERY GOODGenuine Hotels.com guest review
"Perfect in a pinch"
Nothing exciting, but clean, good location and fine for a night.Genuine Expedia guest review
Not happy with customer service. Booked 7 rooms, asked if we can have a late check out to celebrate 40th birthday. Made me feel like I was asking for his kidney or something. They put us in a "suite" right along the driveway and couldn't sleep all night because of cars driving by.Genuine Hotels.com guest review
Response by Domain Hotel, a Joie de Vivre Boutique Hotel Hello, I would like to thank you for choosing The Domain Hotel for your stay in the Bay Area. I would like to personally apologize for the late check out issues you experienced during your last stay as well as the way it was resolved, this is not the level of service we look to provide at anytime, nor are these comments we are accustomed to hearing. Do to sell outs and other situations late check outs are not always possible, but we do our best to accomadate. Your comments are greatly appreciated and will only help us continue to improve our service. I’m aware that you have many options when choosing where to stay while traveling and we thank you for continuing to choose us. Sincerely, Todd Metzger Front Office Director Domain Hotel * A Joie De Vivre Hotel 1085 E El Camino Real, Sunnyvale CA Tel: 408-247-0800 Fax: 408-984-7120
"Comfortable hotel with style"
I enjoyed my short stay at the Domain. I was there with friends for a wedding in Los Altos. The front desk staff was awesome - very friendly and accommodating for such a crazy group like ours. We didn't eat or drink at the hotel. The only amenity that we took advantage of was the pool which was simple, but nice and relaxing - surprisingly quiet considering […] it's on a busy street. I loved that our room had free water bottles, iPod/iPhone dock for listening to music, free wifi, flat screen TV and a well laid out room. I didn't like that our room smelled like cigarette smoke even though it was a non smoking room. I also thought it was weird that our shower curtain was way too short so lots of water ended up on the bathroom floor after a shower. Jenna at the front desk is very sweet and the taffy candies at the front desk are ADDICTING!! Read moreGenuine Expedia guest review
Stayed a night after driving for 10hrs. We got in very late and the gentleman at the front desk was very friendly and helpful. The room was great and the sleep number bed was amazing after a long drive.Genuine Hotels.com guest review
"nice hotel just outside of palo alto"
high quality hotel, great rooms with very comfortable beds. the hotel is not located in a very touristy area but is close by palo alto. we were just staying here as a stopping point on our way home on a road trip but were very pleased by our stay.Genuine Expedia guest review
"Great Customer Service"
The front desk agent Ruby upgraded our room free of charge so we could check in early...we arrived before the official check-in time and the room we booked was not yet cleaned. Several front desk agents gave us local driving directions, even printing out Google maps to our destinations. The decor of the public spaces is interesting and fun, and the […] breakfast buffet was standard fare but tasty and plentiful, including hot items like eggs. They did all the essential things really well...the room was comfortable and well-outfitted. Excellent bed (adjustable sleep number bed, various pillow types), hot shower with good water pressure, jacuzzi bath, fluffy terry bathrobes, two flat screen TVs (Executive Suite), large and well-lit bathroom with thoughtful touches like an extra long counter-top for stuff for two people. Interesting decor and soothing colors in the room. A real refuge. We enjoyed hanging out in the room. The hotel is right on a major road with easy access to Silicon Valley destinations. We'll come back. Read moreGenuine Expedia guest review
"Amazing Customer Service"
We arrived at 8AM and were told that there might be a possibility we can check in early for 3 rooms we booked. They were fully booked the night before and their cleaning crew didn't arrive until 9AM. The staff said that they would make getting our rooms priority and within 30 minutes, they were able to arrnage things so that we get one room while waiting […] for the others and even put in a rollaway bed just to get us started while we wait for the other rooms. We didn't even have a deluxe room but they gave it to us so that we wouldn't have to wait in the lobby! We had breakfast while waiting for the other rooms and before we knew it, they came up to us and the other 2 rooms were ready as promised. They didn't have to do that but they were so nice and welcoming. Later on that evening, I had a small request which the receptionist was able to take care of immediately even though they were short on staff. Highly recommend staying here! Read moreGenuine Expedia guest review
"My home away from home"
I travel to the Silicon Valley weekly and stay at the Domain as frequently as my corporate travel policy allows (rates fluxuate substantially based on conferences, etc.). Nice people at the front desk and bar/restaurant. Large comfortable rooms, although on the lowest rates you will often land the internal facing rooms with no exterior windows. Owing […] to the way the hotel is built (open center atrium), it's not as bad as it sounds. Decent buffet breakfast, if it's ncluded in the rate. Insider tip: the room service Flat Iron Steak is excellent. Nice cut of meat, well prepared, with a large house salad, fresh sauteed veggies, truffle french fries and delicious home made steak sauce. I also get a healthy pour of reasonably priced red wine. Sounds mundane, but when you travel as much as I do, it makes a big difference! Read moreGenuine Hotels.com guest review
"Botiuque hotel located in Sunnyvale"
I stayed at the hotel for 2 nights and had a pleasurable experience. The staff was very friendly and helpful, the room and bathroom were clean and the bed comfortable.Genuine Expedia guest review
"Great place to stay!"
The service was super friendly from the moment that I checked in! The room was very comfortable and I LOVED the sleep number bed! The location was fine - right off of the highway, close to San Jose airport. There were a few places to walk to nearby for lunch, but it wasn't very neigborhood-y. They also offer free wine during their happy hour! How great […] is that! I will be staying here again! Read moreGenuine Hotels.com guest review
"Miserable Night - never again"
1) The Sleep number bed control was broken. By the time I bedded down it was late and I was to tired to complain and change rooms. Big mistake. Not only will I never do that again, I will simply never stay there again. 2) No microwave in room, anbd no microwave in dining room for guest use. 3) The ambient light in hotel was antiseptically bright and […] the window shuuters are useless and you could not prevent it from getting into the room. You could practially read a book by the light level. Maybe the innkeepers think they have a hip, cool hotel, but obviously they haven't ever stayed there overnight when they were tired and really needed a good night sleep to be on top the next morning. Read moreGenuine Hotels.com guest review
Very GoodGenuine Hotels.com guest review
"Very clean; professional staff; close everything"
Very clean; professional staff; close everything. Well maintained very nice ambiance. Will stay there again.Genuine Expedia guest review
"Wonderful place to stay!!"
My family and I stayed in two rooms that the front desk staff made certain were adjoining which was very helpful. They were all very kind and generous. We planned to go out for dinner, but with our two small children we decided to dine in the hotel restaurant and we are SO glad we did. The food and drinks were delicious! When they heard we were there […] celebrating my graduation from grad school they gave us complementary desserts that were to die for! And later in the evening they sent a round of drinks to the room on the house! If we ever have a need to stay in the area again our first choice would be this hotel. The decor in each of the rooms was modern and beautiful (and durable)! Read moreGenuine Expedia guest review
Very nice. Thanks for the coupon.Genuine Hotels.com guest review
The hotel is kind of small but very nice, and extremely affordable . This is the second time my wife and I have stayed there and I'm sure it won't be our last .Genuine Hotels.com guest review
"Very Nice..great staff!"
Hotel was beautiful inside, don't let the outside fool you. No refrig in room, which I like. Clean Quiet, great staff.Genuine Expedia guest review
"Love The Domain"
This was a delightful surprise and I will be staying here again when I visit Silicone Valley.Genuine Expedia guest review
Heard adjacent room air conditioners going off and on a night. TV's and radios in other rooms, loud guests in see hours going through the lobby. Iron and coffee maker non-functioning though replaced quickly, glasses were not wrapped nor did the commode have a sanitary wrap indicating having been cleaned. Sorry but would not return.Genuine Hotels.com guest review
"A Day in the Sun"
We live in a very foggy section of the Bay Area. Occasionally, we need to get a sun fix, and this is the perfect place for us. The pool is surrounded by a wall that protects us from the wind. Relaxing by the pool is why we go.Genuine Hotels.com guest review
"the awesomest of awesomes...."
I was weary from a long day of traveling, they comped me a water cuz they saw i was not feeling well... room was super clean and the decor was amazing. I would move in there if I could.Genuine Expedia guest review
I love the front deck service. They helped me with maps, directions, suggestions of nice places to go. People working at the front deck deserve a highest rating.Genuine Hotels.com guest review
It was great. Ruby at the receptionist desk was very helpful. I've stayed in the Domain many times and I've always been very happy with my stay.Genuine Hotels.com guest review
Great stay !Genuine Hotels.com guest review
"Such a Disapointment"
Our bed had long strands of black hair as if it wasn't cleaned. We brought it the attention of the front desk and they were frigid and basically told me that they're sold out and there's nothing they can do for us. Very poor customer service.Genuine Hotels.com guest review
"It wasn't a hotel for me and my family"
The hotel looked good from the outside until I saw the Ikea like furnitures which the value down of the hotel tremendously we all thought. The hotel tried very hard to look Sheek and they failed. The stains on the carpet in our room were gross. Quality of service was poor. Staff were arrogant towards my children. The hotel is right in front of a trailer […] park which made the hotel vulnerable and unsafe since we noticed prostitution right in the lobby. This hotel is definately not for me and my family. Read moreGenuine Hotels.com guest review
"Don't waste your time and money here"
Horrible hotel! The hotel staff were not trained properly to know about policies and procedures in what to do if the theft occurred. The bath tub was filthy! The hotel seemed ok but once you really look closely, you can see the bathtub brown rings haven't been cleaned. Carpet stains everywhere. Blinds are falling apart, and I heard the lady next door […] was harassed for having a legal service dog with papers. Not to mention the thin walls where you can hear everything what's going on. Breakfast was served the next morning for a FEE and the food was disgusting! Not sure how this hotel became a Joie de Vivre hotel but it sure doesn't belong. The hotel looks nice from the outside but it ends there... Sorry for the bad review. Read moreGenuine Hotels.com guest review
"Great hidden Gem"
Unbelievably crazy and hectic day, I was late for my flight, left me phone and wallet at home, had to double back, then my flight was delayed, unexpectedly got re-routed to sfo and had to find my way to SJ. My meeting was terrible, boss was a mess and to top it all off the file for our presentation was corrupted. I have never seen such bad series of […] events in one day. Ahhhh but once I entered the cool lobby of the hotel and was quickly greeted by Rubby the receptionist, things took a great turn for the best. Everything was super clean and modern, naturally lit, very well designed (in my professional opinion as a designer) a nice little drink at hand at the bar and a quick nap to recharge my batteries. Oh and did I mention they have sleep number beds, wow amazing enough to make me consider getting one for myself. Room service was available but decided to grab a quick bite with a friend. Came back to the room and phew what a day. Next morning I enjoyed such a relaxing swim in their pool and continental breakfast as part of my stay (the should rename it to "freaking awesome way to start your day" breakfast) yeah the rest of my Friday was cake all thanks to the staff and hotel for making my stay pleasant and comfortable as possible. Read moreGenuine Expedia guest review
The hotel was nice, very clean room. Only issue was the the remote on Sleep Number bed had a broken display. Requested a new one but never got one.Genuine Hotels.com guest review
"Well designed, poorly placed"
The look and feel of this hotel is amazing. There is a lot of thought put into the design of the space to make it feel peaceful and relaxing. The late check out time was an extra plus. The location of the hotel is the only downfall, its not real close to anything, except strip mall after strip mall. Overall though if you don't mind the extra few miles […] it takes to get to something worth seeing its a great place to stay. I would definitely go again. Read moreGenuine Hotels.com guest review
(1) overnight stay. I really liked the vibe of this boutique hotel. The room was clean, decor was modern/stylish and quiet. Will make this my go to hotel when I'm in the area and will highly recommend it to others.Genuine Expedia guest review
"Very clean and outstanding facility. Modernized."
Welcomed by hotel staff even in late night check in, very clean facility and even more modern than expected. Passed by this hotel alot due to daily commute, but didn't expect this. It was definitely. Pleasant surprise.Genuine Expedia guest review
"Okay, but not exceptional."
Noise from the lobby and restaurant drifts up to the rooms and is quite annoying. Staff was fairly friendly, although one called me sir (I am a woman) when I asked if they had an extra hair dryer since the one in the room did not work. The breakfasts were overpriced. Although hotel clams to have sleep number beds, the controller in our room did not […] work, making it just another hotel mattress. Will probably not stay there again. The window in our room overlooked a trailer park. Read moreGenuine Expedia guest review
It was a very, very nice experience. The hotel lobby is very impressive, clean rooms and excellent staff at check-in. We will definitely be staying at these hotels again!Genuine Hotels.com guest review
"Maintenance, Location, Decore"
Poor maintenance: blinds are old and don't stay up, carpets are nasty and dtsined, some tubs in the rooms doesn't work properly. Sleep number beds are old and loud Location: nestled directly infront of a trailer park Decore: cheap IKEA look-a-like college furniture They tried their best and almost made it.Genuine Hotels.com guest review
"Decent place and great service"
Great service from the front desk decent room that met the expectations. Only downfalls are the horrible "sleep number" beds which seem to be a cheap air mattress stuck onto a regular mattress...never could get comfortable.Genuine Hotels.com guest review
Offered breakfast buffet! Very nice, clean, friendly staff!Genuine Hotels.com guest review
"Very nice hotel in the Silicon Valley"
Very nice hotel, close to my work place and to many restaurants. The rooms are nice and big enough, comfortable bed, nice working desk with easy to reach electrical outlets.Genuine Expedia guest review
Modern, clean,friendly. All in all a fine 3 night stay.Genuine Hotels.com guest review
"Nicely Renovated Hotel"
We were in town to tour some colleges. The hotel is centrally located for this purpose. We originally booked a two queen room through expedia. A week before I called the hotel to make sure they had a roll-away because we were 2 adults and 3 kids, and booked it with now problem. The girl who answered (Jenna) was very sweet and said that would not work […] for us and changed us to a king with 2 roll-aways. The room size was perfect but it was street front so we could not open the windows. Running the air conditioner made it too cold, long story but it was not comfortable. The next morning I asked if they had an inner room on an upper level because we did not have a good night. The staff was very apologetic and upgraded us to 2 connecting rooms. This was very accommodating of them. Overall we had a great experience. Read moreGenuine Expedia guest review
Perfect getaway place with excellent service. Not what you expect to find in central Sunnyvale. Plently of parking and great food places within walking distance.Genuine Expedia guest review
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