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Willard InterContinental Washington - Washington 38.89558, -77.03203
1401 Pennsylvania Ave Nw, Washington, DC, 20004 United States
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Guest review summary
- 4.6 Average rating: All Trip Types
- 95% Recommended
- 19 Reviews
- 4.7 Hotel Service
- 4.6 Room Comfort
- 4.8 Hotel Condition
- 4.7 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (19) | 4.6 |
| Business | (2) | 5.0 |
| Romance | (7) | 4.4 |
| Family | (2) | 5.0 |
| With Friends | (1) | 4.0 |
| All Others | (7) | 4.7 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Babysitting or child care
- Cell phone/mobile rental
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Express check-out
- Fitness facilities
- Hair salon
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Multilingual staff
- Parking (surcharge)
- Parking (valet)
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Spa services on site
- Steam room
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Dry cleaning/laundry service
- Room service (24 hours)
- Secretarial services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom scale
- Bidet
- Cable/satellite television channels
- CD player
- Coffee/tea maker
- Complimentary weekday newspaper
- Desk
- Hair dryer
- High-speed Internet access
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Minibar
- Multi-line phone
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Private bathroom
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 12;
- Number of rooms: 332;
- Number of suites: 40;
- Restaurant(s) in hotel;
- Shopping on site;
- Smoke-free property;
- Year Built 1850
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pet fee charged at hotel/condo | |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Willard Room - Fine-dining restaurant offering seasonal American and European menus. Seven dishes are prepared tableside, including Mediterranean Sea Bass and Roasted Veal Kidney. The extensive wine cellar includes more than 3,000 bottles. Breakfast, lunch, and dinner available.
Café du Parc - Bistro-style dining, offering French fare tailored to American palettes. Dishes include Le Pâte en Croûte Façon Antoine Westermann, Les Quenelles de Brochet (Pike Dumplings) and Les Paupiettes de Veau (Stuffed Veal Fillet Bundles). Serving breakfast, lunch, and dinner.
Round Robin Bar - Located in what was once a gentlemen’s club, this bar retains the distinguished polished mahogany of its former incarnation. Guests, lawmakers, celebrities, and locals gather at this round bar to enjoy Mint Juleps, classic cocktails, appetizers, and desserts.
Room service - Available 24 hours a day.
Area map
A short guide to Downtown Washington D.C.
Downtown DC is awash with culture. The Smithsonian Institution museum complex flanks the National Mall. The Washington Monument bisects the Mall, just south of the White House. Federal agency headquarters house bureaucrats of varying stripes. Moneyed and powerful lobbyists help create (and quash) laws from K Street. Chinatown and the Washington Convention Center lie east of downtown.
see all hotels in Downtown Washington D.C.Nearby Activities & Points of Interest
Less than 0.5 mile
- John A. Wilson Building - 100 yards
- National Aquarium - 100 yards
- Old Post Office Pavillion - 400 yards
- National Museum of American History - 500 yards
- White House - 500 yards
- Ellipse - 500 yards
- Ford's Theater - 600 yards
- Washington D.C. Madame Tussauds - 600 yards
- National Museum of Women in the Arts - 600 yards
- Corcoran Gallery of Art - 700 yards
3.0+ mi
- Ronald Reagan Washington National Airport (DCA) - 3.2 miles
- College Park Airport (CGS) - 8.3 miles
- Camp Springs Andrews Air Force Base Airport (ADW) - 12 miles
- Gaithersburg Montgomery County Airpark (GAI) - 20 miles
- Washington Dulles Intl. Airport (IAD) - 23 miles
- Annapolis Lee Airport (ANP) - 25 miles
- Baltimore Washington Intl. Thurgood Marshall Airport (BWI) - 28 miles
- Manassas Regional Airport (MNZ) - 28 miles
- Frederick Municipal Airport (FDK) - 41 miles
- Baltimore Martin State Airport (MTN) - 44 miles
- Leonardtown St. Marys County (LTW) - 48 miles
Reviews
Filter by:
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All (19)
- Recommended (18)
- Not recommended (1)
"Beautiful!"
Reviewed by a Hotels.com guest on Sep 15, 2009
Hands down the nicest hotel I've ever stayed in. Two blocks from the White House. Outstanding restaurants on the premises. Close to everything! Bring lots of cash, there's nothing cheap about this place. You get what you pay for.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Restaurant should be avoided"
Reviewed by a Hotels.com guest on Sep 2, 2009
The hotel was beautiful and the service on the hotel side of the building was wonderful, but the service in the adjoining restaurant left much to be desired. They were rude and offensive to the point of being elitists. We had to ask for water refills three times (and at that price we shouldn't have to). We had dinner one night and did not wish to have breakfast there the next day, but had to because we had credit for it... the service did not get any better.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Almost Perfect"
Reviewed by a Hotels.com guest on Sep 2, 2009
Grand and storied hotel. Fabulous lobby and lounge area along with great ball rooms. Very disappointing they no longer have fine dining on site. Best location in the city.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 7, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Historical"
Reviewed by a Hotels.com guest on Aug 5, 2009
This hotel is so grand. The history behind it makes it even more appealing. The location could not have been better.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by John of Draper on Jun 29, 2009
Hotel was in the perfect location. We were able to walk to almost everything we wanted to see. The staff was very friendly and accommodating. The only disappointment we had was the parking. We didn't realize it was not complimentary for hotel guest and the $175.00 we had to pay at the end of the week was a shock.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"pampered but pricey"
Reviewed by Rita of Crothers on Apr 19, 2009
We loved the hotel but it was pricey. Hard to resist room service and all the anemities they offer. Very convenient to all the atractions. Beds were amazing. I slept better than I have in years
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Wonderful Experience"
Reviewed by a Hotels.com guest on Mar 9, 2009
My fiance and I had the most wonderful time in D.C. The location of the hotel was fabulous, but what really made our stay was the welcoming atmosphere of the hotel. The staff were extremely helpful and courteous. I would recommend this hotel to anyone visiting the D.C. area.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel and excellent staff"
Reviewed by Sandra of Wilmington on Mar 3, 2009
This is one of several times that I have stayed at the Willard, and each visit is exemplary, and this time was no exception. The hotel staff are courteous and attentive, the room was meticulous and clean. From check-in, through check-out, our experience was wonderful.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"A little aged."
Reviewed by a Hotels.com guest on Mar 2, 2009
The Willard is a great place to meet in the lobby but the rooms are lacking. My room had a tiny port hole of a window and the sheets were so rough I got rug burn from them.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"Handicapped Room and Dishsoap Stained Wine Glasses"
Reviewed by a Hotels.com guest on Feb 18, 2009
The Willard is supposed to be one of the finest hotels in Washington, DC. I actually live in DC but my husband and I wanted a night "away" for Valentine's Day. I don't know if it's because we booked on hotels.com, but we were put in a handicapped room (we're not handicapped) which was the first room next to the spa. The hotel was clearly not sold out, so the placement seemed very strange and made us somewhat uncomfortable. We went for drinks at the bar in the hotel, and expected that at $14 a piece we would get what we paid for. The server was absent, so we had to walk to the bar for our check. The wine glass had a thick film of dishsoap on the outside of the glass, and my husband was given the wrong beer. We checked out first thing in the morning, not wanting to stick around for any more surprises. Overall, the treatment and details were FAR below what I would have expected from a hotel that was still very expensive when we booked on hotels.com, and prides itself on a reputation of being among DC's finest. Very disappointed.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 1.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 17, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 29, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Beliggenhet"
Reviewed by M of Kløfta on Aug 24, 2009
Ett klassisk hotell med glimrende beliggenhet.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews