"Friendly and clean"
What a great place to stay, the staff makes you feel like your at home with family. Helpful, kind, cheerful, friendly all around a great bunch of people! The cleaning staff kept the place looking great!Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Great review! Thank you!
"friendly staff, incredible breakfast"
first time i have reviewed anywhere......highly recommend..will come backGenuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thanks for the wonderful review!
We stayed a whole weekend. e got there around 7 pm. The clerks were great. Checked us in right away. There was a mall close by to hang out Saturday. Great food choices. Great shopping choices. Will definately stay againGenuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thanks for staying with us and the great review!
"Interstate Was Very Noisy"
The hotel was good, but the convenience of being right off the interstate was paired with loud traffic noise all night. Aside from that great room, nice enough hotelGenuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thanks for reviewing our hotel on Expedia!
"center of everything"
The hotel was wonderful. Staff was top notch, the included breakfast had much more to offer than lots of other hotels I've stayed at. I would definately stay again on my next trip to Joliet.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for a great review! Our entire team is grateful to have earned your future stays when traveling to Joliet. We look forward to serving you again soon! Please let us know if there is ever anything we can do to make your stay even more enjoyable. Jennifer Lorenz Sales Manager
VERY NICE, VERY CLEANGenuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for the 5-star review! We appreciate your recommendation and look forward to the opportunity to serve you again in the future Jennifer Lorenz Sales Manager
Everyone was so helpful and kind. The room was quite and clean. Free breakfast had many options so no one could go hungry! Can't wait to stay there on my next trip.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for the feedback on your recent stay. We're grateful for the opportunity to serve. Your compliments will certainly be shared with our team. We look forward to welcoming you back! Thank you for choosing Hampton Joliet! Jennifer Lorenz Sales Manager
Would definitely return. Great staff.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for your 5-STAR Review. Hope you to you you again soon! Jennifer Lorenz Sales Manager
Room was great . Service was great. Only one complaint room service came in at 9:30 so they did wake us up, check out is at noon.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for taking the time to review our hotel.We are glad to know that your room & service were great. I am sorry that our room service staff woke you up at 9:30. A little tip I learned a long time again is to put the Do Not Disturb on your door so no one will knock. Thank you for choosing Hampton Inn Joliet. We look forward to welcoming you again in the future. Take care, Jennifer Lorenz Sales Manager
"Great hotel for anyone"
Clean, friendly, helpful hotel staff and the rooms and halls were very clean.Genuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thank you fot taking the time to review our property. I am so glad you enjoyed your stay!
We were visiting my daughter for the weekend who is going to school in Springfield IL. The hotel was right off the highway so easy for her & us to find. We were also only about 45 min from downtown Chicago. We also toured some of the neighboring cities that were also easily accessible to the hotel. Overall, great hotel, staff & location would stay there […] again. Read moreGenuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thanks for the great review!
"great hotel for anyone"
I booked this hotel for a girls weekend and everything was great. You can't beat this hotel for the price. The staff was great. Ashley, who was at the front desk was very helpful and recommended places to eat and shop. The breakfast was great and the kitchen area was very clean. I would highly recommend this hotel. Great place to stay for the price […] and very easy to get to from I-55. Ashley is truly an asset to your hotel. Thanks!! Read moreGenuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thanks for the perfect review!
ExcellentGenuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for the Excellent review! We appreciate your recommendation and look forward to the opportunity to serve you again in the future. Jennifer Lorenz Sales Manager
we had a great visit--my only complaint is that at 8am the cleaning staff started next door- and we were off work, looking to sleep in.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for taking the time to review our hotel! I am so glad you had a great visit. I am so sorry that our cleaning staff woke you up. Please use your Do Not Disturb signs to put on your door so they do not knock in the future. We appreciate your recommendation and look forward to the opportunity to serve you again in the future. Jennifer Lorenz Sales Manager
Great service. Comfy. Loved the breakfast and noon checkout time. Would book again.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Our team takes pride in their work and the service they provide our guests! I am so glad you enjoyed the complimentary HOT breakfast. Thank you for choosing Hampton Inn Joliet. We look forward to welcoming you again in the future. Jennifer Lorenz Sales Manager
"Super nice, clean, big rooms"
We stayed one night and it was great - good breakfast in a nice room also.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thank you for the 5-star review! I am so glad you had a great stay and enjoyed out HOT breakfast buffet. We appreciate your recommendation and look forward to the opportunity to serve you again in the future. Jennifer Lorenz Sales Manager
"Great hotel for the price"
Very clean hotel and room. All staff was very nice and made sure to greet you. Love the beds here. They are so soft and comfy. Breakfast was eggsellent (yes, I love eggs)! Room was very modern and laid out well.Genuine Expedia guest review
Response by Hampton Inn Joliet I-55 :) We love eggs too! Thanks for reviewing us!
"Close to mall not the best place to just relax"
Staff was helpful and room was clean. If you want to have breakfast get there early they tend to run out of things. Not the best hotel to just relax the pool area stayed packed with rambunctious kids. More of a family hotelGenuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thanks for sharing your feedback on your recent stay. It has been quite a busy season for us! We're glad you gave our Hampton a try while visiting Joliet. If ever you're in a hurry the morning of your stay and can't quite wait for the breakfast crowds to dwindle down, all Hamptons provide on the run breakfast bags to take with you for the road. All bags contain bottled water, muffin, cereal bar, apple, and mints! We hope to have the opportunity to serve you again in the future. Please connect with us if there is anything we can do to make your stay more comfortable than last. Jennifer Lorenz Sales Manager
The staff was very courteous and even provided a food care package for my senior citizen aunt for our long trip back homeGenuine Hotels.com guest review
I think all hampton inns have been remodeled and this one is pretty nice. The room was clean and the free breakfast was nice. Stayed with three other guys before a paintball game at cpx real close to there also willl go back again.Genuine Hotels.com guest review
"Great stop outside Chicago!"
Great stop on the way to Michigan! Mom and three kids had great night sleep and we were greeted with a wonderful front desk gal!Genuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thank you for staying!
"Family vacation, we went to Raging Waves, shopping"
My family had a blast, the breakfast was the best. In the pool they provided water toys. My family played volleyball with the beach balls they provided. I would stay here again, I even told the front desk we would be back if we can this way.Genuine Hotels.com guest review
"Great all around room"
Good breakfast, very helpful staff, modern & clean roomsGenuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thank you!
"Unhelpful staff, sticky carpet, smelly water"
We've stayed in many places that were in the same price range but were FAR better, quality-wise and customer service-wise. Although there seemed to be plenty of staff behind the desk (and the place wasn't busy), no one would help me with our luggage even though I clearly had my hands full with 2 kids, one of whom is a toddler. The hot water had a very […] powerful odor, similar to...I don't know...that 'fireworks' smell (sulfur?). Very, very stinky when washing hands, showering, washing out a sippy cup--anything using even a small amount of hot water. The carpet in the room was sticky so that we couldn't walk on it barefoot without feeling like we were walking on post-it notes (really gross!). Also, the so-called pull-out sofa is NOT large enough for two kids; it's barely a loveseat... Having said that, the pool was a nice temperature and the hot tub was as enjoyable as any hot tub. Breakfast was lackluster but did the job. I didn't complain about anything until they asked me at checkout, "How was your stay?" So I mentioned the floor, water, and sofabed size to them. They said they'd make a note of it...and then neglected once again to help with our luggage, which I obviously was struggling to manage and keep hold of my child's hand. Overall, I wouldn't stay here again when there are others in the price range that I could take a chance on being better and more enjoyable, preferably with more helpful staff. Read moreGenuine Hotels.com guest review
"Great hotel...Great Price"
This hotel was very clean, staff was very friendly and it was very modern. Looked like the hotel was recently updated. Rooms clean, nice and comfortable. The staff was very accomodating. We requested a late check out at the last minute and they had no problem with it. The area is safe with a shopping mall and other stores. They have had a hot breakfast […] with lots of different choices. Hotel was also quiet. Read moreGenuine Hotels.com guest review
We thoroughly enjoyed the stay, the front desk staff, the "breakfast area" & staff and the overall condition of the hotel was excellent. We consider this a reasonable value and location that fulfiled our expectations, especialy for a 4 night stay while visiting family. If there is one complaint it would be that the pool had way too many chemicals in […] it as our eyes were adversely affected after only a couple hours in both the pool and spa. Other than that minor irritant we'd highly recommend this Hampton Inn over others. Read moreGenuine Hotels.com guest review
"Race Car Driving in Jolliet"
I gave my brother a certificate to drive a race car at the track in Jolliet for his birthday and also purchased the hotel room for them. They really liked the hotel, but said if was about 15 mins. from the racetrack.Genuine Hotels.com guest review
small room especially for rollaway bed. Mattrresses are getting a little worn out. We stay here alot, but are considering a change due to price increase and the fact that we have had very small rooms last 3 visits at this particular hotel.Genuine Hotels.com guest review
"loud rude guests"
My 5-night stay was okay until the very last night when a group of people above me were so loud that they woke me up at 1:15am. I called down to the front desk but the noise continued until 2:30. Later, when I mentioned the incident in person to Ashley, the front desk person, while I was checking out, she just laughed and said the people had left. I […] didn't think it was funny. Read moreGenuine Hotels.com guest review
The room and hotel were both excellent and we really enjoyed the hot breakfast. The only negative we had was the inability to get the room cool enough for sleeping, but this may be due to the unseasonably warm weather (80 degF in March). We would highly recommend this hotel.Genuine Expedia guest review
Response by Hampton Inn Joliet I-55 We appreciate your great review!
Clean hotel. Welcoming staff. Comfortable bed. Great free breakfast. Perfect.Genuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thanks for the 5 star review!
Our second stay here in two months. Rooms look recently remodeled, new lobby and breakfast are very nice. Comfortable beds. Excellent breakfast with wide variety and good quality. Will definitely stay here again! Staff was very helpful in assisting my wife find various stores around town.Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thanks for staying! We're so happy to hear you enjoyed your stay!
The staff is very friendly and very helpful. This is the only hotel in the area that my family would stay at.Genuine Hotels.com guest review
We stayed one night in Joliet on our way to Chicago. Our room was scrupulously clean and very comfortable. However, the lobby area was being remodeled during our stay and was unusable. The location was great - next to a shopping center and several restaurants. The employees were friendly and helpful. We didn't visit the pool or exercise areas. The continental […] breakfast was fair. My main concern was the cleanliness of the room, and that was excellent. Read moreGenuine Hotels.com guest review
"STAY IN JOILET"
HEATER WAS VERY VERY N0ISY AS IT CONSTANTLY WENT ON AND OFF. STAFF WAS VERY NICE AND HELPFUL. HALLWAY WAS NOSIY AT TIMES.Genuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thanks for your review! Please don't forget our 100% satisfaction guarantee. If you're not happy, we don't expect for you to pay!
"Hampton Inn in Joliet, Illinois"
The overall experience of the night was perfect. Check in was fast and easy with no problems what so ever. The staff were friendly and I felt like I could genuinely have a conversation with them. The room itself was great. Me and my date were incredibly comfortable. The only thing I could remotely bother someone was that I had called to schedule a wake-up […] call and in the morning they never did. This however, was no big deal for me, seeing as I was already up, but I could see how potentially someone could get upset over this. The entire night was perfect and I would definitely recommend this to friends and most likely book again sometime in the near future. Read moreGenuine Hotels.com guest review
"The staff is amazing!!!!!!!!"
From the moment I arrived the staff was helpful. Anything I needed or any concerns I had were immediately addressed. When I had problems with the heat & they couldn't solve the problem they were apologetic & offered to refund a nights stay. This place knows about customer service.Genuine Hotels.com guest review
"What great staff!!"
We stayed at this hampton on the busiest travel week of the year. The staff was wonderful. I am on a special diet and the manager made sure that I had the appropiate food and even shared her stash of oat bran. I enjoy staying at Hampton Inn's and this one was wonderful.Genuine Hotels.com guest review
"Enjoyed our Stay"
We enjoyed our stay, the front desk clerk was very nice and the room was AWESOME!!!!!!! We'll be back!!!!!!Genuine Hotels.com guest review
"Bookmark That hotel!"
Excellent hotel. Staff was very friendly and always eager to help. Great hot breakfast. Was impressed with the shower gel, shampoo and conditioner dispensers in the shower. Good location for shopping and easy access to the Interstate. I was chosen by our family to choose the hotel for our girls weekend. Everyone said "Remember this hotel so we can […] come back." The weekend was just too short. Looking forward to visiting the hotel again. Read moreGenuine Expedia guest review
Response by Hampton Inn Joliet I-55 Thanks for your great review!
"Overall very good, but noisy at night."
Everything looks clean and new. The stay was very good except that it was quite noisy at night. One can hear the closing of doors, kids shouting... The sound insulation can be improved.Genuine Hotels.com guest review
"Hampton Inn Joliet"
Overall a very good experience! Beds were super comfortable, and the room was very clean and nicely furnished. One of the nicer Hampton Inns I've stayed in!Genuine Hotels.com guest review
The Best staff and facilities. I'm through with boutique hotels; I will always stay at Hampton Inn. I was there on business for several days and it was great.Genuine Hotels.com guest review
"Good Quality, Comfortable, will go back again."
It was a good quality property, well kept, clean, comfortable and a friendly staff!Genuine Expedia guest review
"Hampton Inn near I-55"
The actual hotel was fine, but being woken up at 12:00 to loud swearing in the parking lot was very disturbing. This loud drunken/drugged yelling went on for 1 1/2 hours. I did not get to sleep until 4:00am because this was very upsetting.Genuine Hotels.com guest review
"curato negli spazi comuni"
positiva la notte trascorsa dopo arrivo a Chicago ; silenzioso ma vicino alla I55 . strategico per chi si inoltra sulla Route 66Genuine Hotels.com guest review
Response by Hampton Inn Joliet I-55 Thanks for the review!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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