"Close of attractions & transportation"
concierge was super helpful had lots of ideas for how to get around & what to see. front desk was ok, did not have any info and referred questions to concierge who was very busy with luggage, driving, etc. so spend time coming back & waiting to ask questions.Genuine Hotels.com guest review
"Beautiful, small hotel with helpful staff."
We were on an overnight trip for a three person business meeting between 10:00 and noon. The breakfast staff which usually closed the entire restaurant at 10:30 allowed us to stay until at least 11:00 and then we needed to stop our meeting. It was nice of them to accommodate us for a short time but it was inconvenient to move on. If I had known this […] prior to booking I probably would have booked elsewhere. Lovely stay otherwise and would stay here if visiting Vancouver for other purposes. Read moreGenuine Expedia guest review
"Good Hotel, but a bit misleading"
Chose this hotel because it was a VIP hotel and we've been very please with others, and while we don't expect upgrades, they usually offer nice perks and if we don't get upgraded we usually get a pretty good room in the room type we book - I'm not saying it's a bad hotel, but both there is definitely information missing from both the Expedia description, […] as well as the hotel's own website. Self Parking for instance on the website just says "seasonal", when it was close to $30 which was a bit of a shocker. The pictures also depict this newer building with lots of windows, but there seemed to be a smaller, older hotel tucked in behind the newer addition which is apparently what we booked. We did book last minute and arrived quite late after a long flight so I wasn't expecting a great view or an upgrade, but we were put in a room with a view of the Granville St Bridge on-ramp slightly obscured by the Hotel Entrance sign, almost at street level so we couldn't even open the curtains. They did give us a complimentary breakfast buffet in lieu of a VIP upgrade which was fine for free, but it was a room full of tour groups and the staff barely acknowledged us, so I wouldn't suggest paying for breakfast here. We picked a downtown hotel so we could hang out a bit in the city in the morning, and we just couldn't wait to get out of the room. Based on other hotel rates we thought we would get the best room for the rate at this hotel, and we felt it was just average. Read moreGenuine Expedia guest review
"Central location, clean rooms"
The hotel is in a very central location. We walked from there to Gastown, Yaletown, and Granville Island. Rooms were clean. Hot tub and fitness areas were nice. The only criticisms were the cost of parking, small tvs in the rooms, and the bathroom hardware was very cheap and corroded.Genuine Hotels.com guest review
"a little older but fine"
had one of those really big bathtubs in the living room, a bit outdated. very spacious room. bed was ok, good pressure in the shower. it was quiet, save the AC. as a lone woman I felt fine walking around in the evening too. lots of bars and restaurants near bar. big tv in the room, had a breakfast but didn't try it. found overnight parking on the street […] for free! wireless was a little slow but worked. Read moreGenuine Hotels.com guest review
"Very good value right on Vancouver"
Nice ambience in a centric hotel. Has onsite parking for a fee. Rooms had nice decor but are a bit small with small full beds (not good when sharing). However it was worth it since it was a very good value compared to the other hotels in the city. I recommend this hotel if you want a nice hotel for less than $150Genuine Hotels.com guest review
"It was average"
We appreciated the wheelchair accessible room. It is an old hotel that has done alright to stay current. The ice machine on one floor was filthy. The location is only average. I would prefer to stay further away from the sketchier looking areas close to this hotel.Genuine Hotels.com guest review
Air conditioner did not work ,after asking the reception several times their reply was sorry its 4.30pm we do not have maintenance available, we had to sleep and stay at 78F, will not recommend this to anyone,the best part was the reception said as we booked through Hotels.com they can cannot refund anything,in future I will thing before bookingGenuine Hotels.com guest review
"Great Desk Service, Tiny Room, a crash pad"
The hotel room was tiny. If I opened the closet door, you couldn't open or close the hotel room door. On Saturday morning, my room was not turned over even after telling the front desk that it needed to be changed over. The front desk staff, particularly Leslie really was the star of the trip. She gave me great advice on places to visit and even called […] around Vancouver to make reservations at some great restaurants. You can't beat the location, near Granville island, a 10-15 minutes walk from Stanley Park, 5 minutes from Granville Bar and restaurant scene. Read moreGenuine Hotels.com guest review
"Best you can get price in Downtown Vancouver."
Pros: • Nice, clean rooms with LARGE windows. • Location, one block off of Granville. • Price. Your buck goes far here. • The complimentary features such as free bike rentals & free BMW X3 drop offs. • Newspaper delivery to your door each morning. • Mini bar prices aren't outrageous, and you get free bottled water. • 3rd party credit card authorization […] forms available for any/all charges. • Quiet rooms. Never was able to hear neighbours. Cons: • The free wine tasting is a rip off. Don't bother. • Housekeeping. They will bother you ALL day asking to clean your room. Repeatedly. • Front desk staff. Most could use a customer service class. With the exception of the younger Asian male. He is phenomenal. • Noise. Windows are thin and construction was happening nearby. Overall, I would for sure stay here again. The place is by no means perfect, but for $133/night, it is a great value, at a great location, in a fabulous city. Read moreGenuine Expedia guest review
"Nice Hotel with an Awesome Staff!!"
I recommend this one! Loved the location. It's close to shops, the water taxi to Granville Island, and more. The staff was great too! Very friendly and accommodating bunch.Genuine Hotels.com guest review
I was upgraded from 2 double beds to a 2 bedroom suite! The only issue I had was when I make the reservation, I was told I would have a free shuttle to the cruise port. I verified this upon check in. The next morning, I was told the shuttle already left. I was not told the shuttle would leave at 10 and the next one was not until 1. We walked, which […] it was only a mile, but we have 5 suitcases. Not a pleasant experience. Read moreGenuine Expedia guest review
The room was beautiful with great view (condo on 15th floor). Staff was so friendly and recommended a very nice local restaurant. Clean facilities, new furniture. Lots of electric fans and a/c available.Genuine Expedia guest review
"So many nice things!"
Extremely friendly and efficient service. Location is close to everything we wanted to do. Around the corner from a great vegan restaurant and a place to rent bikes. Free wine tasting in the evening. Easy to get a taxi. They were willing to print tickets for us via email - everything was really great. Would stay again anytime!Genuine Hotels.com guest review
"Nice hotel close to all I wanted to see and visit"
Nice hotel for the price, conveniently located in downtown. We stayed for two days after Alaska cruise. We spent too little time in the hotel, however, I used the whirlpool on the 9th floor the last night before leaving, beautiful view from the hot tubGenuine Expedia guest review
Vancouver BC is a nice city to visit. A lot of places to see and with many restaurants. Also very accessible to public transportation. We enjoyed our 3-day stay.Genuine Expedia guest review
"A very relaxing stay"
Our stay was very enjoyableGenuine Hotels.com guest review
"Executive Hotel Vintage Park, Vancouver BC"
I had a corner room, which was small but interesting - view of the water! Surprised how large the TV was - I didn't hear my neighbors at all. Parking was reasonably priced and easy except getting out was a mystery at check-out without the room key. Another guest eventually located the knob to push to exit the garage. Location of hotel was quiet and […] I could walk to anything I needed or wanted on this visit; parking also had in/out privileges. Read moreGenuine Expedia guest review
The hotel room was nice and clean, although a bit small. Housekeepers were very friendly and helpful and greeted us with a smile every time. I love the location of the hotel. We parked our car in the hotel and walked to downtown areas without worry of finding a parking spot in downtown. However, I found the elevators in the hotel a bit confusing because […] our room key allowed us to access a certain elevator but the front desk did not tell us in advance. Read moreGenuine Hotels.com guest review
IT WAS GREAT LOCATION AND NICE HOTELGenuine Hotels.com guest review
"walking distance to harbors water and downtown."
good hotel very convenient location reasonable. hotel staff very helpful on where to sight seeGenuine Expedia guest review
"close to all must-see sights"
Classy room with nice view of city and partial ocean view. Jacuzzi on 9th floor with great view of city. Porters cheerfully helped with luggage and were super friendly. Right across from Granville Island. Close to bike rentals to ride around Stanley Park. Close to restaurants and SkyTrain as well.Genuine Hotels.com guest review
"altogether pleasant and coser than you might think"
This was a lovely hotel in the West End. It's just a bit removed from the more expensive central hotel area, but there's plenty of interesting food and nightlife nearby, and only a short walk across the Granville Avenue bridge to the entertainment area on Granville Island. The downtown sights and events are a short cab ride away. Overall, you'll save […] some money by staying here. The room was wonderfully clean, the staff very helpful, and the jacuzzi on the ninth floor balcony was a pleasant surprise. I'd stay here again. Read moreGenuine Hotels.com guest review
OK in all respects except they charge at least $400 for a "deposit" that is presumably refundable. We shall see. Whatever, the so-called deposit was not readily revealed in the promotional material sent through Expedia. This does not show up, of course, when you check out. It is charged to your credit card and then, supposedly, reinstated if the room […] passes inspection after you check out. Very misleading. The individual checking out before me was also caught by surprise. Read moreGenuine Expedia guest review
"Close to Granville Island and a lot of clubbing"
Room was quite small, but nice, clean and reasonable. Wish I could have taken advantage of the afternoon wine tasting at the hotel.Genuine Expedia guest review
The hotel was clean. Staff was friendly. The room was small, needed a new shower head. But loved the view. Wine reception gave us time to learn from locals. Was able to walk to all locations!Genuine Hotels.com guest review
"Clean, updated and centrally located."
This hotel is newly remodeled. I'd read previous reviews, and expected a dumpy hotel in a bad neighborhood. We arrived on a Friday morning, and settled into a beautifully decorated room with a partial view of the bay. The decorations were recently redone, and the bed was very comfortable. The hotel was located within a fifteen minute walk of shops on […] Robson Street, Yaletown, False Creek, the ferry to the Granville Island Public Market, and nightlife on Davie street. Thirty minutes of walking had us in Gastown. Staff were eager to provide suggestions about how to get Canadian money from an ATM, getting around Downtown Vancouver and to the Anthropology Museum at UBC. They asked if we needed taxis before we asked them. I would definitely stay here again. Read moreGenuine Expedia guest review
"It was fine."
Hotel was clean and nice. Walls are VERY thin. Someone else's alarm woke our entire floor. Staff was moderately helpful. Probably won't stay here again. No charm.Genuine Expedia guest review
I have to say that we were disappointed with the bed sizes ... Is not an American queen that I was expecting ... It's very SMALL !!!Genuine Expedia guest review
I travel a lot and have never experienced such a thing. Everything was great when we arrived. The staff was friendly, the room was ok, and they allowed an early check in. When we returned from bar hoping at 1am we tried to open our room door and it wasn't working. Management and the staff tried to open it but had no clue why it wasn't working. We were […] offered another room and a breakfast voucher but had to wait until the next day to get the door open. All we had with us were the clothes we were wearing so we were hoping the door could be open early in the morning so we could get ready to go out again. At 10am they told us it would be 10 min until the maintenance man arrived. An hr later they promised us another 10 min. We were unable to get the door open until almost noon. Aside of not opening the door the other room we were put in smelled like mold, the bathroom was leaking and the carpet was soaked. Our socks were wet and it was just unpleasant. We complained about the room and all they did was send a man in the morning to clean the carpet while we were in there. The man said we could leave the room while he cleaned but there was no way we were going to leave without showering or brushing our teeth since everything was still locked in the other room. We complained that we wanted another room and they were hesitant by gave us one next to the one that smelled. We could smell the other room throughout the hallway. I am honestly not one to complain but this was just terrible. I didn't really complain to the staff but I definitely would not stay there again. We should have either gotten a refund for a night or upgraded to a better room. Read moreGenuine Hotels.com guest review
"Not what I expected but alright..."
For 4 people... only 2 cups in room.. barhroom not worth wht I paid for.. thier staff who brought our stuff up stairs. . Guy Was not leaving the room n was keep smiling... then he gave us a sign tht tip me. .. AWKWARD:/ We are very generous with tip..but if someone ask 4 it so stubbornly... not cool... On the day of our chkkout... we came across a very […] racist receptionist ... we were in line ... and people who came after us ... he handled them first... n then when he finally called us.. he was very cold... we chkd out Wednesday morning... FYI. Read moreGenuine Expedia guest review
"Not a nice area"
Not what a was for, very sad looking. Maybe a 2 star hotel.Genuine Expedia guest review
"Nice, clean hotel by Granville island ramp"
Went for a short two-day stay with my boyfriend to explore downtown Vancouver and surroundings. I had called ahead because of other reviews regarding construction noise and spoke with Florin, who was very courteous and helpful. Upon arrival, we found our room with a broken window latch so we can hear everything outside. I promptly called the front desk […] and we were placed in another room. Other than that, we're completely happy with this hotel. Don't reject it just because it hasn't been newly remodeled and updated. Its bathroom has a large jet tub with beautiful forest green tiles on the floor and very very comfortable bed. Everything is clean and the service is what it's suppose to be. A convenience shop across the street provided the water we needed. It's a short 15 min walk to gastown and within walking distance to various fine dining establishments. Would stay again if parking rates are reasonable. Read moreGenuine Expedia guest review
"Close to Granville"
Nice location close to eateries and shops. Easy to walk everywhere.Genuine Expedia guest review
"Great value hotel"
The staff were excellent, really helpful, and warmGenuine Expedia guest review
"clean and comfortable hotel close to everything"
Enjoyed our stay. Friendly staff that gave us a complimentary breakfast for two, that was delicious Room was clean, beds were comfortable.Genuine Expedia guest review
Good locationGenuine Hotels.com guest review
"3 days in Vancouver..."
good hotel for what I was looking for these days...localization, facilities, etc... parking and taxes were additional for what was announced but still worth.Genuine Expedia guest review
"Good for downtown"
Location, although may seem far from the heart of downtown, it is close to the other attractions of Vancouver. Everything is within walking distance (for most healthy adults), 15 mins walk from train station and The Burrard bridge where you can walk to kitsilano and museum of vancouver MOV or take a super super short aquabus ride ($3.50 one way) accross […] the river to Granville Island public Market!. Keurig coffee pods one per person per night, how cheap (and extra is $1), barely enough packets of sugar and one packt of cream per person, how cheap. The heaters' air would blow right at the bed (small room, queen bed) and make you feel super dry all night and dehydrated. It is also loud when it turns on. Service good, very nice people. Bathroom good. No "Do not disturb" tag available! I did not want them to tidy up the room yet they still did when i came back. Overall good, no real complains. Can't ask for detail oriented hotel when it is 3 stars right? Read moreGenuine Hotels.com guest review
"Great overall value plus hidden amenities."
Hotel is great for the price - more than a Holiday Inn but less than a 4 or 5 star. Location is OK, but the staff go the extra mile and little-advertised amenities like a private BMW X5 shuttle, free bike rentals, umbrellas to borrow, and free wine tasting make up for any negatives. Near to Davie Street for great eats and a short walk to the ferry from […] Granville island. Rooms are slightly dated but not in bad condition. Overall you can't beat the value in the $80-$120 range. Read moreGenuine Expedia guest review
The room was nice and the staff was most helpful and it was only a few blocks from all of the New Years Eve festivities in the street. It worked out very well and we enjoyed our stay. It would have been nice if they could have offered the New Year's Breakfast a little later on New Years Day since it was such a late night for us.Genuine Hotels.com guest review
"Best service in a long time"
My wife and I travelled to Vancouver to hang-out and see the city. The service at Executive Hotel Vintage Park was so good because it was so sincere. People were not just polite, but genuinely friendly and very pleasant. The hotel was comfortable, clean, and modern. We actually felt like home in our hotel room. How often can you say that about an experience? […] And I have never felt compelled to make a comment about service before. This is my first time to do so. Read moreGenuine Expedia guest review
"Never failed me"
I stayed here more than once and never had any issues... The hotel rooms and lobby are clean and the neighborhood location is very convenient in downtown Vancouver.Genuine Hotels.com guest review
We enjoyed the apartment however beware of hidden costs. We had a phone bill for 1-800 calls at $1.00 a piece.Genuine Expedia guest review
Nice stay convent location, nice staffGenuine Expedia guest review
The rooms and hotel are very nicely decorated. We really enjoyed our stay.Genuine Hotels.com guest review
"Good Location and staff very helpful."
It worked for us and had no complaints.Genuine Expedia guest review
"great down town hotel, free bikes, good wine too"
Loved the location, liked the 9th floor hot tub, short walk to good food and shuttle boats to Granville Island. I would return, great value. I paid about $230 at the Opus and only about $120 here.Genuine Hotels.com guest review
"Not bad for a downtown hotel"
No real complaints, just some petty stuff. The room was loud, as in the windows let a lot of outside sound in. The TV was not synced with the video-on-demand service, so we weren't able to view any movies at night. The hotel restaurant either doesn't serve dinner, or they have weird hours. I should be able to grab dinner at 6 pm on a Saturday. Luckily […] we didn't mind walking to a nice restaurant in the city (I highly recommend The Italian Kitchen). Parking is over-priced, but I'm sure that's standard everywhere. Rant over. It was all nice for an outside of the active part of downtown, but still on the island. Read moreGenuine Expedia guest review
Clean rooms, good value. Thought the parking was expensive however...found a lot within a one minute walk for half price! But, overall a nice hotel, comfortable and close to attractions and transportation system.Genuine Expedia guest review
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