Comfort Inn University - Wilmington

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Genuine Hotels.com guest review

Very polite staff and great location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed here for 2 nights while visiting Wilmington. Our room was "tired". The popcorn ceiling looked as if it would fall on us during the night but we managed to escape each morning. The rugs were equally as tired and worn. The "dresser" drawers stuck and were very difficult to open, the cabinet which held the microwave and refrigerator must have been […] bought at Goodwill as it was wobbly and about to fall over. The beds were not comfortable and after 2 nights both of our backs were stressed. There was considerable understandable noise from the neighbors but they stopped at about 11pm. The bathroom was clean - but old, and the toilet paper was very, very thin (bring your own). Also, the free breakfast on the first morning was scrambled eggs and sausage - they ran out of scrambled eggs. And the second morning was omelets and fried ham. They ran out of both, and ran out of decaf coffee. Read more

Genuine Hotels.com guest review

Pleasant staff. Room had not been cleaned. Unwrapped condom on bedside table and someones underwear under the bed. Shower curtain rail not in line so shower curtain did not open fully which left a lot of water on floor.

Genuine Hotels.com guest review

Although a little run down, the hotel has had some updating recently, but I've stayed in far nicer places for the same price.

Genuine Hotels.com guest review

Three friends drove down to the eastern coast of North Carolina to check out towns chosen in Nicholas Sparks' novels. We stayed two nights at two different Comfort Inn (Nags Head & Wilmington). Two full size beds with four mini pillows for each bed. Nice size TV. Desk & chair. Plenty of mirrors. Bathroom was nice. Blow dryer & coffee maker included. […] Complimentary breakfast was my favorite - choices of three cereals, scrambled eggs & meat, waffle maker, coffee & tea, juices, bagels & muffins AND fruits. Friendly customer service reps. Read more

Genuine Hotels.com guest review

Seemed a little sketchy from the moment I walked in. I never felt unsafe, but if I was with my wife and young children I would not have stayed here. Renovations were going on and they are upgrading so I give the benefit of the doubt on some of the condition of the hotel. TV service was not good and faded in and out both nights I was there. Some stations […] were even in black and white. Location was not bad...Easy to find but difficult to find an easy way out. Breakfast was very misleading-instant eggs limp bacon and a broken waffle maker was not how I envisioned my "hot breakfast". Hotel staff was AWESOME!!! 0 complaints with the front desk staff. They went out of their way to get us checked in and when we had some internet issues the clerk literally ran to get it fixed quickly. Not a terrible stay but not worth what I paid. This should have been about 1/3 the price what I pad for it. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

loved it

Genuine Hotels.com guest review

Woke up too roach crawling up the wall and no hot water. That says good morning.

Genuine Expedia guest review

Rooms and Hotel in desperate need of renovation

Genuine Hotels.com guest review

My room was comfortable and quiet. I was able to bring my Yorkie, which was very important to me. The only problem I had was that my room was located so far away from the internet router that I couldn't get wi-fi service. They do have a public use computer on the main level, which may come in handy for some internet users. I prefer to surf from my  […] room. Read more

Genuine Hotels.com guest review

I had the opportunity to stay in a jr. suite and I found it to be spacious and comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were very disappointed in our room. Several things were broken. There was a large group of people staying at the hotel that were dressed like hookers and I had my 8 year old with me. It was terrible. The one bright spot was the breakfast in the morning, which was very good.

Genuine Hotels.com guest review

Did not stay due to uncleaness of room and bed. Still trying to get my money back.

Genuine Hotels.com guest review

Beds were very comfortable. Older hotel but still nice stay. Breakfast was great!

Genuine Hotels.com guest review

Every single one of the staff members smiles whenever they talked to me or my family. They were helpful and willing to answer all of our questions. The cleaning staff did an amazing job! The 4 is just because hotels in general have to reuse the blankets which is ... well you know :) The fridge in the room made it easy to keep a couple snacks on hand […] and altogether it was just a nice stay. Pleasant environment and overall a great experience! Read more

Genuine Expedia guest review

Old and dated especially in lobby areas. Room basically clean and bathroom updated. Good proximity to UNCW.

Genuine Expedia guest review

i enjoy my stay (quiet )

Genuine Hotels.com guest review

nice place

Genuine Hotels.com guest review

Hotel is old and worn. Hallways are poorly lit. Front doors needed to be cleaned. This gave an initial poor impression. Beds were soft and pillows lumpy. Air conditioner in room blew cold air over the beds making it very uncomfortable to sleep. In our room the carpeting under the A/C was wet from condensation which made me wonder if there was mold under […] the carpet. I would not return to this hotel Read more

Genuine Hotels.com guest review

Nice place to stay. Good location and service was good

Genuine Expedia guest review

awful hotel. dirty mustty. Poor ventilation for a location with high humidity. Rooms very noisy due to AC units

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Cold showers, Dirty pool, slow elevators, noisy air conditioner, but really nice breakfast buffet.

Genuine Expedia guest review

Ok, so the Hotel has been there for a while. Its not very modern, but the room was clean. I had trouble getting in the room as the key did not always work, but i figured it out. The place is being remodeled a bit,. The bathroom had a new sink and vanity. The walls were just painted since it still smelled freshly painted. The bed was comfortable. i did […] not eat the breakfast but it had the standard food, eggs and pancakes, sausage and other cold stuff, cereal etc. I have no complaints, and i would stay there again. Read more

Genuine Hotels.com guest review

The continental breakfast was great! I stayed 4 days and they had a variety of food each day. The lobby was hot and smelled of pinesol, but the room was nice and clean and comfortable. I would recommend this hotel

Genuine Hotels.com guest review

While visiting the hotel I got locked in the bathroom but thankfully my friend was also in the room to let me out but we couldn't close the door to use the bathroom or to take showers. The room was in an "okay" condition, lots of things need to be updated. I really doubt I will ever go back to that particular Comfort Inn's unless changes are made.

Genuine Expedia guest review

The bathroom light did not work, and when we told them, they never bothered to replace the light after asking twice. We had to take the lamp out of the room and put it in the bathroom. The remote to the tv did not work. We asked for some new batteries, and after rummaging through a drawer, they gave us ONE battery that they took out of another remote, […] which did us no good, because we needed 2. Asked for more batteries again, and never received them. No one ever came to clean our room. The A/C unit did not work so well and made a funny noise. Read more

Genuine Expedia guest review

Great location...CLOSE TO EVERYWHERE!

Genuine Hotels.com guest review

Carpeting was pretty gross. New paint covered up years of abuse. Hot in the dining area. Side door propped open, so anyone could come and go.

Genuine Expedia guest review

Hotel does not have easy access. Bed was not made when we walked into the room, however housekeeping came up right away to correct the situation. If you have children, make note that there is an adult gentlemen's club next door.

Genuine Hotels.com guest review

The rooms were not ready by 3:00pm which I was told I couldn't check in until that time. The rooms were finally ready at 3:40pm I wasn't the only one waiting to check in. The pool was closed indefinitely due to health codes? The lobby was hot and the staff at the front desk was not friendly... Customer service needs an overhaul.. The room was ok, the […] remote control didn't work and the carpet was a lil dirty . Hotel was a little out dated. Read more

Genuine Expedia guest review

We rented two rooms....neither of which had been properly cleaned. We were both reassigned by apologetic but inexperienced staff. This hotel was like a three ring circus....vacuums being maintenanced in the hallway...mattresses being moved through main lobby in guest elevators during peak lobby traffic hours...maintenance staff highly visible, on cell […] phones, and collecting in small groups to chit chat. Crazy. Rooms smelled, hotel still uses bedding that is not washed with every use...gross. One room did not have a working phone or air conditioner. I would not recommend this hotel. Read more

Genuine Hotels.com guest review

Overall a great experience. It was close enough to everything and had a great hot breakfest. The coffee was great. Thank you staff.

Genuine Hotels.com guest review

Very impressed w staff and great breakfast!! Awesome variety of food, coffee

Genuine Expedia guest review

shower curtain was too short therefore water leaked out into floor of bathroom and on carpet at edge of bathroom. Reported this to staff the following morning but curtain was not changed during stay.

Genuine Hotels.com guest review

Booked this hotel for my mom and I and saved a TON of money on our Wrightsville Beach weekend. About an 8 minute drive from the beach. The room was clean and the beds were comfy. They had a better breakfast than I expected....aside from the usual things, they had waffles, omelets and sausage. Quick check in and out, helpful staff.

Genuine Hotels.com guest review

It was generally good, similar to other Comfort Inns. I have been pleased with Comfort Inns. However there appeared to be only one clerk on duty and check out was very long with several people in line.

Genuine Expedia guest review

Hotel accomodations were definately sufficient, only complaint was that room a/c was not cooling room enough.

Genuine Hotels.com guest review

The facility was spotted with paint on the carpet. The carpet also had stains and the blanket. The room lacked the cleanness and crispness we expected and the pool was not operative. The staff was friendly and courteous.

Genuine Expedia guest review

It was fine. I needed a clean room next to UNC-W and it fits the bill. Plenty of room in the parking lot in case I had brought a boat and trailer.

Genuine Expedia guest review

Facilities were adequate, but could be nicer for the price. Requested wake-up call was not done, making us late for an appointment.

Genuine Hotels.com guest review

Rooms are very basic but are clean. Staff was friendly and helpful. The only real complaint is that the shower curtain rod was coming loose from the wall, since it was a rounded rod the curtain kept sliding down to the center so water got all over the floor. The rate was reasonable for what you get and I would consider staying there again next time […] I'm in town for business. Read more

Genuine Hotels.com guest review

Terrible not clean had problem with check in and people walking in to our room middle of night no made service terrible

Genuine Hotels.com guest review

When I arrived and entered room, someone had use the toilet and not flushed. This concerned me, I felt like my room had not been cleaned sufficiently. Housekeeping came in to put a lamp shade on and I told her. She brought two other girls in and spoke with them in Spanish. Hopefully, that won't happen to another guest. I checked the filters in the air […] conditioner because of smell in room and they were extremely dirty. I just cleaned them myself. It helped but didn't get rid of the musty smell. There were several rooms on floor damaged. Read more

Genuine Expedia guest review

This hotel was a huge improvement over the last hotel I stayed in while in Wilmington. Lovely upgrades, comfortable mattress, affordable and clean! Close to UNCW and the best restaurants. I will be booking with them again and would recommend to friends and family.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review