All hotels in Wilmington, North Carolina, United States of America
1 room, 2 adults
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151 S College Road, Wilmington, NC, 28403, United States of America, ‏‎855-239-9246
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Hotels.com reviewsTripAdvisor reviews
3.0 / 5Good

Score breakdown (from 103 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Comfort
    Rather comfortable
  • Cleanliness
    Dirty
  • Food
    Food is not good
  • Amenities
    Bad amenities
1.0 / 5Poor
"A lot to improve Comfort Inn"
1. terrible smell (odor) through out the room 2. very gloomy lighting, somber, sad. 3. grey (instead of white) bath towels: very poor. 4. mediocre breakfast.
Genuine Expedia guest review
Other trip Oct 19, 2014
Chris
US
3.0 / 5Good
"Comfy place to stay the night"
Great location, close to the beach. The bed was comfortable and the room was nice and clean. The bathroom door would not close all the way though. The breakfast in the morning was not that great.
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
A Traveler
US
2.0 / 5Fair
Completely disappointing. It was hard to tell if the hotel was in the process of being renovated, had been partially renovated or was simply falling apart. The carpeting in the halls smelled awful. The paint on the doors to the rooms was peeling off. There were ants in the bathroom and we were on the second floor! Even my kids commented on how disgusting the hotel was and were, in fact, afraid to eat the breakfast. Luckily there were no bedbugs!!
Genuine Expedia guest review
Other trip Aug 22, 2014
Chris
US
1.0 / 5Poor
"The hotel was dirty the hallway was not clean"
My experience was terrible. The hallways smell of cigrettes and the carpet was not clean. The hotel needed to be remodel. It was out dated and the sheets on the bed had stains on them.
Genuine Expedia guest review
Other trip Aug 18, 2014
Jeannette
US
1.0 / 5Poor
The staff was friendly, courteous and helpful. The physical plant has not been maintained. Peeling paint, old, stained carpet and dirty tile were hallmarks of the building. A foul odor permeated the hallways and guest rooms. The staff and certainly the guests deserve better.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location close to the Wrightsville Beach"
Like the idea of breakfast included with the stay and close to Wrightsville Beach and Wilmington
Genuine Expedia guest review
Other trip Aug 15, 2014
Natalue
US
1.0 / 5Poor
"Moldy"
Room 405 was full of black mold throughout room and bathroom, have picture proof if needed.......
Genuine Expedia guest review
Other trip Aug 1, 2014
Keith
US
3.0 / 5Good
I had read previous reviews and was a little nervous about this hote. l was better than i had expected. The staff was super friendly and more than happy to help. Also, even though they were under construction,we were never inconvenienced even with our 2 year old. All in all it was a decent hotel.
Genuine Hotels.com guest review
3 night trip Jul 24, 2014
haley
US
1.0 / 5Poor
Very run down. Needs lots of work. Pick another hotel
Genuine Hotels.com guest review
1 night business trip Jul 23, 2014
Mr
US
3.0 / 5Good
"GOOD LOCATION"
ROOM ALWAYS FELT DAMP. EMPLOYEES AT THE DESK WERE VERY NICE. THEY ARE UPDATING AND HAVE A WAY TO GO. OVERALL GOOD
Genuine Hotels.com guest review
3 night trip Jul 22, 2014
A Traveler
US
1.0 / 5Poor
"Worst Comfort Inn experience EVER"
This hotel is in the process of renovation. Worst job I've ever seen … rooms are half complete… Finishing touches are whats missing … in our first room the toilet paper holder fell out of the wall, the shower curtain rod was almost completely pulled out of the wall - so much that we were unable to close the curtain - the sag of the rod made the curtain sag to the middle - water all over the bathroom … we requested a room change … 2nd room - toilet was not secured to wall properly allowing sewage gas to fill our bathroom … we complained & asked maintenance to fix to no avail … manager never seemed to be there when we were at the desk … Pass on this one - not up to Comfort Inn standards at all
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
A Traveler
US
3.0 / 5Good
Best managed breakfast bar we have encountered in a long time. Clean breakfast bar and eating area. Equipment operated properly. Food, coffee freshly prepared and replenished frequently. No shortages. Lady in charge was out front and anticipating customer needs. Room was clean and in room equipment worked fine. Quiet even though we were near the elevator. Common area and exterior needed maintenance and appeared worn.
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
A Traveler
US
2.0 / 5Fair
"Okay for one night."
Staff was nice, but, not helpful. In the room the beds were the best thing about the room. The downside was we didn't have a remote control or a room phone. Our bathroom door wouldn't close all the way. I would say stay here if you are in a pinch or if it's just for one night.
Genuine Expedia guest review
Other trip Jul 14, 2014
Kay
US
3.0 / 5Good
"needs cleaning"
Rooms need a better cleaning and there was a smell of urine at the 3rd floor elevator area. We were there for several days and this was present every time we came and left.
Genuine Expedia guest review
Other trip Jul 14, 2014
Molly
US
3.0 / 5Good
"Disappointed"
Hotel seemed to be experiencing a identity crisis. Had a few earmarks of a decent hotel (floating bowl sink, granite counter, new mattresses) but certainly has a long way to go to make it somewhere I would consider staying again. There is a "pardon out dust" sign in the lobby however this can only cover so much. The walls were scarred and dirty. Corners were broken on the walls and never repaired. Doors to rooms were severely scarred almost to the point of looking like graffiti. Bathroom had a lot of mold on the ceiling. Floor was covered in sand when we checked in. Toilet had run marks from the tank where it had not been cleaned. This was not done over our 3 night stay either. Housekeeping didn't show up one day. On the flip side, the sheets were clean when we arrived and the breakfast was on par. I won't be staying here or in any other Comfort hotel again.
Genuine Hotels.com guest review
3 night trip Jul 6, 2014
Heidi
US
2.0 / 5Fair
"Disappointed"
The hotel is under renovations which I understand but I asked for a non smoking room and as soon as I walked out of the elevator the stale smoke was in my face. The room had two incenses sticking out the window to try and get the smoke smell out of the room.
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Lisa
US
1.0 / 5Poor
"Not a nice hotel"
This hotel is not nice at all. Carpet looked gross and everything looked uncleaned. We checked in and checked out immediately. We were afraid of bed bugs due to the uncleanliness of the facility.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
US
1.0 / 5Poor
"Don't waste your time or money"
This was the WORST hotel I've ever stayed in. The rooms were NOT clean, the tub and toilet had to be cleaned by us and the floors were sticky. The rooms had a musty smell and WORST OF ALL WE ENDED UP WITH BUG BITES ALL OVER US!!! The hotel staff seemed not to care about this and shrugged it off. Our rooms were never cleaned until we asked for it by the maid service that was in the hallway. Our towels were never refreshed. We went to the front desk to tell them we needed towels and they told us to bring them the dirty once before they would give us the clean fresh ones. We DO NOT RECOMMEND ANYONE STAY IN THIS HOTEL!!!
Genuine Hotels.com guest review
3 night family trip Jul 4, 2014
CHRISTINE
US
2.0 / 5Fair
first time booking a room through web service,most likely will not try this again.....bad experience!!!
Genuine Expedia guest review
Other trip Jul 5, 2014
A Traveler
US
5.0 / 5Outstanding
"comfy beds!"
The price was right and the beds were comfortable. The bathroom was clean and sufficient. I wasn't to impressed with the breakfast as the de-caf coffee was not ready or at least the pot did not work. Coffee drinkers take their coffee vary seriously. Other wise, it was a good experience.
Genuine Hotels.com guest review
2 night trip Jun 20, 2014
islandgirl
US
4.0 / 5Excellent
"The strip club next door serves omlets late night!"
The hotel is under some remodeling but nothing that you can't deal with. The rooms are nice, beds comfy and linens clean. No real complaints as this place has something for everyone. Pool for the kids, free breakfast (it's good too!!), workout room, scantily clad "ladies of the night" hanging around out back if your into that sort of thing. The strip club serves omlets!!! I didn't partake but a few member of my party did and besides the little ewok looking doorman, the interior and the soulless "talent" was a b+ at worst from what they said. Hotel Staff was great there, all the front desk people were very nice and they even tried to scatter the "ladies of the night" when they were lurking to close to the front door. I'd go back to this hotel for its price, location and confidence boosting abilities of the local talent/townies
Genuine Hotels.com guest review
2 night business trip Jun 13, 2014
SCbuddy
US
1.0 / 5Poor
"Dirty doors"
From the beginning the room door didn't open. The front desk staff was very pleasant and tried to fix the problem, however, it was still a challenge to open. The doors inside and out were dirty. The hallways were unfinished dirty and dark. Wall behind bed had a hole in it looks like unfinished work. The bed covers had stains. The bathroom sink was nice but bathroom wasn't finished. Dirty bathroom door and floor corners has construction dust. Needless to say, we will not return. I have stayed in hotels that were being renovated but never looked like this. I was going to tske photos and should have if I would have known I could post.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
1.0 / 5Poor
"Worst hotel ever"
Terrible experience, we paid for 3 non smoking rooms and got smoking rooms, tub clogged up, rooms smelled terrible. Overall worst hotel I've ever stay in would not recommend!!! Stay away.
Genuine Expedia guest review
Other trip May 26, 2014
Liz
US
3.0 / 5Good
"Hotel is a safe neighborhood"
My main concerns with staying in hotels is the surrounding area and if I can get a good nights sleep. I don't care if some paint is peeling in the hallway or the carpets have old stains on them...The breakfast bar was more than adequate - cold and hot cereal, sausages, eggs, waffles, bagels, yogurt etc. The room was clean and the bed was comfortable with a choice of firm or soft pillows. Unfortunately the week we stayed there, from wed to wed, coincided with parents weekend at the local college so Friday and Saturday nights were noisy!!! The rest of our stay was fine. We also stayed while they were having a 40% off promo so that was a great deal as well. If I were to stay here again I would first check and make sure the college was not having any major events as this hotel is so close and is probably the primary hotel that guests would be referred to.
Genuine Expedia guest review
Other trip May 16, 2014
Liz
US
5.0 / 5Outstanding
"It's alright for a night ."
The room was alright until i went in the bathroom & saw a roach on the wall. The overall stay was ok though.
Genuine Hotels.com guest review
1 night trip with friends May 3, 2014
A Traveler
US
3.0 / 5Good
"Adequate Facilities"
No Wi-Fi for Laptop unable to have Help Desk repair.
Genuine Expedia guest review
Other trip May 4, 2014
Norm
US
5.0 / 5Outstanding
The hotel has been recently renovated and is almost completely finished. I was very pleased with the staff, the quality of the room and bedding! Great price!
Genuine Expedia guest review
Other trip May 1, 2014
A Traveler
US
3.0 / 5Good
"Not Quite What We Expected"
We came in to town for a concert over the weekend and were not in our room very often. The following issues would have been a problem if we were in the room more than just to sleep (the beds were super comfy btw): A/C did not work, no alarm clock in room, phone did not work, no bedside lamp (only one wall mounted light in the room), TV had horrible picture quality (wasn't expecting high def or anything, but picture was super fuzzy and pixelated), there was no microwave in the room when it said there would be on our room description at the time of booking, and not enough drawer space for the three of us to unpack our clothing for the weekend (just two small drawers in the TV stand). On the positive, the staff was super friendly and helpful. As we were basically only there at night to sleep we didn't address any of the issues with the staff until we checked out. I'm sure if we had brought the issues up to the staff they would've taken care of getting us a different room. It wasn't a big deal for us as the rates were cheap for a weekend and we were barely there. The hotel is undergoing some renovations, so I'm guessing that's why there were so many things not quite right. I'd wait to stay here again until the renovations are complete.
Genuine Hotels.com guest review
2 night trip with friends Apr 11, 2014
Heather
US
3.0 / 5Good
"Hotel Near Walmart and all uptown stuff"
The place looks like it is going under remodeling, but the furniture in the room are all brand new but the paint is peeling in some places in the room along with some minor holes in the walls around the baseboard. The beds were comfortable. Not to bad.
Genuine Expedia guest review
Other trip Apr 16, 2014
josh
US
2.0 / 5Fair
Booked 3 rooms, phones did not work in any of the rooms. 1room didn't even have a phone in it. Front desk was notified and still no phone for entire stay. Was under construction so expected some inconvience.
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
Terry
US
3.0 / 5Good
"Good value close to the university"
This hotel was under renovation when my daughter and I stayed there, so the facilities themselves were not the best. I suspect that they will be much nicer when we stay there again, however. The staff was excellent and strove to make our stay enjoyable. If you are looking for a good price near UNCW, this is for you. One small annoyance: If you are driving to campus or to nearby businesses, a median in front of the hotel prevents you from turning left (the direction to campus), so you always have to go right and drive almost a mile before you have the opportunity to make a u-turn. If you're a walker, it's not a bad walk to the campus, as well as to restaurants and shops.
Genuine Expedia guest review
Other trip Mar 31, 2014
Lori
US
2.0 / 5Fair
several things were not up to par, such as the pillows that were lousy and had an unpleasant smell. I woke up with a sore neck. The first floor is under construction which was not indicated online. Breakfast was disappointing with fruits that were not fresh and waffle mix that was not okay.
Genuine Venere guest review
Other trip Oct 30, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Couples get away for"
It was a pleasant stay, rooms clean, view was okay could have more choice of hot breakfast.
Genuine Hotels.com guest review
2 night romance trip Jan 15, 2015
Betty
AS
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip with friends Jul 24, 2015
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jun 10, 2015
arika
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip May 16, 2015
Ronald
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night romance trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Andrew
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
mark
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Feb 14, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Aug 25, 2014
Corie
US
3.0 / 5Good
Genuine Hotels.com guest review
4 night trip Aug 15, 2014
Kelley
US
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