All hotels in Berlin, Germany
1 room, 2 adults
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4.6 / 5Outstanding

Score breakdown (from 3,102 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, and very nice hotel. We stayed 3 nights with breakfast and it was perfect. Thank you
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Janice, We just want to say thank you: for having been our guest in Berlin and for writing such a kind review. It would be a pleasure to be your host again in a not too distant future! Best regards, The Radisson Blu Team
1 night trip Sep 1, 2014
Janice
US
5.0 / 5Outstanding
"Modern Hotel in Museum Quarter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked the Radisson Blu based on a friend's recommendation who visits Berlin frequently. Stayed there for two nights in August 2014. Pleased that the bus from Tegel airport stopped a block away from the hotel; the same bus stops at the Hauptbahnhof. Our room had a view of the Berliner Dom, which was awesome, otherwise you can look out at the aquarium in the middle of the hotel. The hotel is right next to Museum Insel. We did not have the breakfast buffet but opted for a small cafe down the block. Overall pleasant stay. Courteous staff.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Angela Z, We appreciate your kind feedback. It was a pleasure to be your host in Berlin. We are looking very much forward to welcoming you again when travel brings you back to our beautiful city! Kind regards, The Radisson Blu Team
3 night trip Jul 30, 2014
Angela Z
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
We had a beautiful room facing the river and Church on the first floor and the aquariam running through the centre of the hotel was amazing. We would definetly book this hotel again.
Genuine Venere guest review
Other trip Aug 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Top location and excellent amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a great stay at the Radisson Blu. The location is one of the best in the city and within walking distance of the major sights - Museum Insel, Berliner Dom, Alexander Platz, and the Spree River. There were so many things to do in the area, especially dining in the Hackesher Markt and shopping in Hackesher Hof. I also enjoyed going out for a run along the River Spree. The room had excellent amenities and was very comfortable. It was quiet and the bed was quite comfortable.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Many thanks for reviewing your stay on Expedia and for scoring our property with 5 stars! It was a pleasure to read that you enjoyed our rooms within the nice amenities and our friendly staff. We will share your great feedback with the entire team. We look forward to your next visit! With best regards from Berlin, The Radisson Blu Team
Other trip Aug 15, 2014
Maggi
US
4.0 / 5Excellent
"Central to all Berlin"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very central and convenient to all nearby attractions. The hotel is next to the Spree river. One of the hotel's restaurant is by the river, a great dinner experience for the view if not necessarily for the food. The entry to the stairs within the fish tank (a major advertisement of the hotel) is a separate from the hotel and charged. Overall, a good experience, mainly for the convenience. The rates are reasonable given the overall high prices in Germany.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear guest, Great to hear you enjoyed your stay with us in Berlin and that you appreciate our location. Of course it should be a standard that our colleague where warm and helpfull and prepare a "home away from home" feeling during your stay with us. Next time we will show you that this is our standard. With kind regards, The Radisson Blu Team
Other trip Aug 15, 2014
RJ
US
5.0 / 5Outstanding
"Very Well located to museums and Brandenburg Gate"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
gorgeous building uber modern with magnificent central aquarium. I would have thought for price, guest could acesss aquarium but paid ticket requises as for thé public. Lovely breakfast but expensive. Someone staff à bit snobby. Dinner in restaurant very tasty. City hot so excellent air conditioning much appreciated. Towels superior.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Guest, We just want to say thank you: for having been our guest in Berlin and for writing such a kind review. We will share your fantastic feedback regarding our restaurant with our entire staff. It would be a pleasure to be your host again in a not too distant future! Best regards, The Radisson Blu Team
Other trip Aug 7, 2014
sylvia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Superb hotel good area within easy reach of the places we wanted to see. Friendly and well informed staff. Great lobby. A definate yes for our next visit.
Genuine Venere guest review
Other trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Location is everything!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location was perfect, close to Museum Island and public transportation. The hotel was amazing, the view of the aquarium from our room unforgettable. However, bring your own pillow as the ones from the hotel are paper thin. Sleeping well impacts your whole day and neck ache, which is what we all woke up with each day even with 2 pillows, ruins the day. Thank goodness for Aleve and Voltarin. Other than that really everything was lovely.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Suzanne , Great to hear you enjoyed your stay with us in Berlin and that you appreciate our location and our rooms. The Radisson Blu Hotel offers the opportunity to select between different pillows and we hope you could contact us directly when travel brings you to Berlin next, we trust we could ensure the right pillow for your next visit. With kind regards, The Radisson Blu Team
2 night trip Jul 30, 2014
Suzanne
US
5.0 / 5Outstanding
"Very Happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very happy with our stay.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear CT Nieh, nice to see that you were very happy with our hotel and our services! Thank you! Kind regards, The Radisson Blu Team
4 night trip Jul 19, 2014
CT Nieh
US
5.0 / 5Outstanding
"Modern Blue"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location with a beautiful large aquarium in the center of the hotel, easy to go to the attractions, and children friendly.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Dr. LK , Thank you for having been our guests in Berlin. It would be a pleasure to be your host again. Kind regards, The Radisson Blu Team
5 night trip Jul 14, 2014
Dr. LK
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly service, very-well located, great facilities.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Thank you for your great feedback. We'd love to see you back at the hotel again soon. Best regards, The Radisson Blu Team
Other trip Jul 20, 2014
Mario
US
4.0 / 5Excellent
"Centrally located and easy to get around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Tip1---get a Berlin pass. All forms of transportation and most important sights and museums are free for the duration of the pass. Tip 2---If you're an old masters lover, don't miss the Gemäldegalerie. Each and every room has at least one iconic painting and only half the collection is on view at any one time. Tip 3---Eating. Berlin still isn't a city for foodies like Paris, London, NYC, etc. Save your money on expensive restaurants. If you like fresh veggies, salads, seafoods and cooking with a light touch you're out of luck. It's still very much meat, wurst and kartoffel (potato) in every form on almost every plate. Tip 4---avoid the Berliners fav Currywurst! A sausage of mystery meat slathered with a flavorless, sweetish sauce. Where's the curry? A culinary nightmare! Tip 5---go to the top floor cafeteria of the Kaufhof Galeria for reasonably priced salads, veggies, fresh grilled fish. The selection is big enough that you'll be able to find something you like.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Thank you for sharing your good impressions with the community, sw. Future visitors will be glad about your great hints and detailed information. Thank you for your loyalty. We would be pleased to be your host again. Best regards, The Radisson Blu Team
Other trip Jul 18, 2014
sw
US
5.0 / 5Outstanding
"Perfect for Tiergarten and Museum Island visits!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I wanted to stay close to the Tiergarten and Museum Island, and this was hands down the best hotel location for that. The staff was helpful, the bar staff was super friendly, and the spa staff were great as well. The views were great, the food in the area was delicious and convenient, but if you're time is off and you are looking for something after everything closes, or if you have a late arrival, the room service offers some items even in the middle of the night.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Diamond, We just want to say thank you: for having been our guest in Berlin and for writing such a kind review. It would be a pleasure to be your host again in a not too distant future! Best regards, The Radisson Blu Team
Other trip Jul 18, 2014
Diamond
US
5.0 / 5Outstanding
"Very good location and beatiful acquarium"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Next to the Berliner Dom (100 m) and the Museums Insel (200 m), walking distance to Alexander Platz (1,2 km), Brandenburger Tor (2 km) and other attractions. A beautiful acquarium is inside the hotel, and you could see it from some rooms. Excellent hotel facilities and staff.
Genuine Expedia guest review
Other trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice location near museum island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The view from the hotel was very nice. We had a choice between the aquarium or the city and we chose the city view. The hotel is walkable to shops, restaurants and museums. The hotel staff was friendly and speak English fairly well.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Sarah, It means a lot to the team and I to know our hard work pays off! Thanks so much for the great feedback. Best regards, The Radisson Blu Team
2 night family trip Jul 13, 2014
Sarah
US
5.0 / 5Outstanding
"What a view."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A really great hotel. The fish tank in the lobby is awe inspiring. The view of Berlin from our room was all one could imagine.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Russ, great to read that you had a good time with us! We look forward you your next visit. Best regards, The Radisson Blu Team
1 night trip Jul 5, 2014
Russ
US
5.0 / 5Outstanding
"Location location location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The AC was not working they came up and fixed it in five minutes!!! They also have a great breakfast and an amazing pool.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Jerry, Nice to see that we were able to make it up as our team fixed the ac inmediately. It means a lot to the team to read such positive feedback! Thanks so much for the great feedback. Best regards, The Radisson Blu Team
Other trip Jul 11, 2014
Jerry
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel. It was right next to the Berlin Dom and museums. Perfect location The rooms were terrific, the service was excellent. The aquarium was amazing Will stay here again
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
We appreciate your kind feedback about an outstandig stay. It was a pleasure to be your host in Berlin. We are looking very much forward to welcoming you again when travel brings you back to our beautiful city! Kind regards, The Radisson Blu Team
2 night business trip Jul 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel in a great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable and pleasing experience. The location was great.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"First time in Berlin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is wonderful. Great location (right on the river Spree and the Berliner Dom, and near Fernsehturm) and it was near a bus stop. We took bus line 100 and bus line 200 to explore the city. We got a very good rate on this hotel from hotels.com and were happy with everything except breakfast is very expensive (20 euro per person) and internet is not free in the rooms. We were able to get wireless internet in the lobby for free however. The beds were very comfortable but I had to get a new pillow (which the staff was quite willing to do). The concierge service is fantastic and the staff is multilingually fluent. We stayed here four days and loved it. Also if you have time try to check out Potsdam for a day. Check it out with the concierge. Overall we loved the hotel and will stay there again when we return to Berlin.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Mike, Thank you for sharing your experience with us. We appreciate your kind feedback about your first time in Berlin. Furthermore we would like to inform you that wifi should be available in all guest rooms and throughout the hotel free of charge. We are sorry if you had difficulties with it. Please do not hesitate to contact us directly if you experience any problems during your stay with us to find a solution immediately. We look forward to your next visit in Berlin. Best regards, The Radisson Blu Team
4 night family trip Jun 15, 2014
Mike
US
5.0 / 5Outstanding
"Price and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great price and location.
Genuine Hotels.com guest review
3 night trip Jun 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall a very nice experience.The rooms are very comfortable. There is coffee an tea and the staff is friendly and welcoming.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Veena, First of all we would like to thank you for choosing the Radisson Blu Hotel, Berlin while visiting our beautiful city and thank you very much for taking the time to write a review on Expedia. We appreciate your great hint about informing our guests to be careful in Berlin. I hope that the good experiences still dominating your last stay with us and we have the pleasure to welcoming you again to our property. Kind regards, The Radisson Blu Team
Other trip Jun 24, 2014
Veena
US
5.0 / 5Outstanding
"The Radisson Blu hotel in Berlin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel has a great location and is within walking distance of most of the wonderful sites of Berlin. The lobby has a gigantic aquarium which was quite spectacular. It made the hotel seem very special. I think kids would find it magical. One of the most impressive things about the hotel was the staff. They went out of their was to help us find restaurants, sites of interest and to book museum tours. I would definitely give them full marks for being attentive. We did not eat in the hotel restaurant as there were many more interesting (and less expensive) places to eat in the city.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us in Berlin. We look forward to your next visit. Best regards, The Radisson Blu Team
Other trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Accommodating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
With advance notice, accommodated early checkin from early morning transatlantic flight. Front desk was most helpful and unfailingly pleasant. Location is great for a first-timer or seasoned traveller to Berlin.
Genuine Hotels.com guest review
2 night trip with friends Jun 9, 2014
Old Ami
US
4.0 / 5Excellent
"An excellent hotel, a very few "buts"..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Centrally located hotel, accessible by many public transportation lines. we did not need taxis during the entire visit, including getting from and to the airport (TXL from Tegel). The room was excellent, except for the mushy pillows and the poor douche. Breakfast was reach and tasty. The SPA is not so large, but available from 6 AM to 10 PM. it was refreshing to splash in the pool after hours of wandering around in the city.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear guest, Thank you for sharing your good impressions with the community. Your review features some great hints for future guests, and for us it is a chance to improve our guest service in some points. Next time please do not hesitate to contact our staff if you encounter difficulties with the shower in your room. Furthermore we would like to mention that we provide alternative pillows too. We would be pleased to be your host again. Best regards, The Radisson Blu Team
Other trip Jun 12, 2014
Dubi
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our stay. Huge hotel with good location across from Museum Island.
Genuine Expedia guest review
Other trip May 30, 2014
linda
US
5.0 / 5Outstanding
"Couldn't have been better!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was above our expectations! Excellent hotel, excellent staff, great location. Not one negative word comes to mind!! Highly recommend this hotel. We had a standard room for 2 nights then upgraded to a "business class" room, which included breakfast, had a balcony and room overlooking the beautiful Cathedral dome and the river. The area is lively and convenient to public transportation. The hotel really couldn't be better!!
Genuine Hotels.com guest review
6 night trip May 14, 2014
Sumik
US
5.0 / 5Outstanding
"Loved our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for 2 nights and three days. Hotel was perfect location, breakfast was fantastic and service was superb. If in Berlin again would stay there again.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear anil, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us in Berlin. We look forward to your next visit. Best regards, The Radisson Blu Team
Other trip May 20, 2014
anil
US
5.0 / 5Outstanding
"Wonderful location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is right in the heart of everything. We had a room facing the Berliner Dom. Fabulous view.Easy to get to main tourist attractions. Highly recommend.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Deb, we just want to say thank you: for having been our guest in Berlin and for writing such a kind review. Please do not hesitate to use our One-Touch-Service per telephone to ask for a top sheet next time. It would be a pleasure to be your host again in a not too distant future! Best regards, The Radisson Blu Team
Other trip May 9, 2014
Deb
US
3.0 / 5Good
"It is not a Five stars hotel at all."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I booked and paid in full for the Business Class room in January for April. The booking confirmation promised: "Your room will be guaranteed for late arrival". Check-in time starts at 3 pm, I came at 5 pm and my room was not available, I was told that the hotel is overbooked. Friends of mine from another room reported about not working safe but nobody fixed it during their two days staining in the hotel. At the first time a see a Five stars hotel without bidet in the bathroom.
Genuine Expedia guest review
Other trip Apr 24, 2014
Gary
US
4.0 / 5Excellent
"Great central location in Berlin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Service was great. Pedro at the front desk was from San Diego and really went the extra mile to make our group of California travelers comfortable. The hotel was otherwise a great value. Centrally located and they offered all the amenities and services we needed on a week long visit to Berlin.
Genuine Hotels.com guest review
5 night trip with friends Apr 6, 2014
Jeff
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The fish tank in the center was amazing. The hotel is also very close to the train station so it's easy to get everywhere. And it a short walk from the Brandenburg Gate. Great location.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear guest, we just want to say thank you: for having been our guest in Berlin and for such a kind review. It would be a pleasure to be your host again in a not too distant future! Best regards, The General Manager`s Office
Other trip Mar 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Dash of Change"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Everything was up to standard, except the morning room coffee. Could improve there. The aquarium is fabulous
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Hugh, we just want to say thank you: for having been our guest in Berlin and for such a kind review. We will bear in mind your honest comment about the in-room coffee quality . It would be a pleasure to be your host again in a not too distant future! Best regards, The General Manager`s Office
Other trip Mar 18, 2014
Hugh
US
5.0 / 5Outstanding
"Enjoying the ocean "blu""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Radisson Blu was conviently located to most of the sites in Berlin. It made it easy to travel as it was close to the transportation needs of the traveler.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear guest, we just wanted to thank you for giving us some feedback about your stay. It was a pleasure to be your host in Berlin. Hopefully it was not your last stay with us! Kindest regards, The General Manager`s Office
Other trip Mar 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Modern Hotel with a Premium Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very nice hotel with a very conveniet location. I recommend it for a visit to Berlin
Genuine Hotels.com guest review
3 night trip Feb 21, 2014
José
US
4.0 / 5Excellent
"Creative welcome by a huge aquarium."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We've been accommodated in the beginning of march, and had some initial bad time due to the non-recognition of my reservation on Expedia, by the hotel. I've presented my reservation confirmation and the receptionist told me that Expedia has cancelled my reservation a while ago. I've made my reservation on the 17.01.2014 and since never change it. Moreover, I've printed the confirmation reservation received from Expedia on the 27th of February 2014 and give it to receptionist. She still said she has to check with Expedia, she didn't seem to eager so I've had to call Expedia myself and to ask that person to check with the hotel and so on. So I had to spent 10 minutes on an international call from Berlin to US to clarify this reservation. In the end, we've got our room but the receptionist instead of saying sorry or something she continued to put the blame on Expedia - which I doubt was to be blamed... Other than that, was ok.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear guest, thank you very much for writing a review about your latest stay with us. We would like to apologize for the shortcoming at your check in. I agree with you that the delineated situation does not represent our high standard of service. Hopefully we have the pleasure to be your host again! Best regards, The General Manager`s Office
Other trip Mar 5, 2014
A Traveler
US
4.0 / 5Excellent
"Good location for shopping and sights"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff were very friendly, breakfast was excellent and views from hotel were very nice. Clean and quiet hotel fairly close to shopping center.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Chris, many thanks for writing a review about you stay. We were happy to read that you enjoyed your time with us. It would be a plesure to be your host again. Best regards, The General Manager`s Office
Other trip Mar 4, 2014
Chris
US
5.0 / 5Outstanding
"2 days in Berlin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've been to Berlin for a two day trip in February and I had a wonderful stay at Radisson. The hotel is Close to two subway stations and main attractions in Berlim. A wonderful hotel, very nice and confortable rooms and an amazing breakfast. Everything was absolutely perfect.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear ernesto, we appreciate your kind review and are happy to read that you enjoyed your stay with us. It would be a pleasure to welcome you again to our property! Kind regards, The General Manager`s Office
Other trip Mar 2, 2014
ernesto
US
5.0 / 5Outstanding
"Impeccable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
That was simply perfect. There were no shortcomings whatsoever. State of the art facilities, beautiful aquarium, delicious cuisine and enormously helpful stuff. This is a very prestigious place for your next stay.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Gary, we appreciate your kind words about your latest stay with us. Hopefully we have the pleasure to be your host again when travel brings you back to Berlin. Kind regards, The General Manager`s Office
Other trip Mar 1, 2014
Gary
US
5.0 / 5Outstanding
"Luxury Hotel in Berlin Mitte."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful lobby with excellent service. German maids carefully knock on your room door, instead of rapping on it with the room key as they do in America. My room was serviced twice in same day after taking nap. Breakfast is excellent with wide variety of food including smoked salmon and pickled fish (my favorite). Always a line of cabs outside ready to take you around town. Walking distance to metro station. Local telephone calls are a little expensive.
Genuine Expedia guest review
Other trip Feb 24, 2014
William
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
We experienced long lines at both check-in and check out. My son checked out for us as we had a plane to catch. He found the in person he delt with quite rude and suspicious.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Berlin
Dear Marge, thank you for sharing your feedback with the community. Unfortunately, the peak hours at the front desk are not always clearly foreseeable. Nevertheless, we want to assure you that we will do our best to optimize the check-out process and thus to avoid long waiting times in the future. Hopefully it was not your last stay with us! Kindest regards, The General Manager`s Office
1 night trip Feb 15, 2014
A Traveler
US
1.0 / 5Poor
"Nice hotel, but sneaky front desk staff. WATCH OUT"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I did not appreciate at all being "sold and talked into" paying a higher rate for my room to get a better view, upon check in. At first the hotel employee made it seem as though it was included at no charge and then told me that we would pay an additional one hundred & twenty euro for the two night stay. Mind you, this was for a room with a better view and not a bigger room. Then when we walked away from the front desk to go to our rooms a group of hotel employees gathered where we had just checked in and started laughing and looking at us the front desk employee who had just taken us for a ride was sharing her story. In addition, with breakfast being included in the bill we were not able to take advantage of this for our second nights stay as a new door ordering hang tag was not placed in our room and when breakfast room service was delivered the first night it was missing items we ordered and required a second trip to get it. It's certainly not the money that concerns us. It's the deceiving nature and actions that took place by the staff at the front desk and then not even following through on promised services that was more then disappointing. This is especially true since we decided to stay at this hotel changing our minds over staying at the original hotel we choose, Hotel Aldon Kapinski. Also, the hotel doesn't even let it's guests view the aquarium. It charges them. Overall, it was a very disappointing experience for us and we will not be returning.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Berlin
Dear Expedia-User J, we appreciate your time and efforts to write a review about your stay with us. Unfortunately it seems that we were not able to live up your expectations. As already mentioned in a private Email earlier this week we apologize for any inconvenieces caused. Hopefully you will change your mind and return to our hotel in a not too distant future! Kindest regards, The General Manager`s Office
Other trip Feb 18, 2014
J
US
5.0 / 5Outstanding
"Excellent service, best view from business suit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For a short business trip, this hotel was perfect. Room was comfortable and clean, amazing view, rich breakfast, good service. Also very close to everything - 10 min walk to museums and sites.
Genuine Hotels.com guest review
2 night business trip Jan 31, 2014
A Traveler
US
5.0 / 5Outstanding
"The Kartoffelsuppe is the best I've ever tasted."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Apart from the entertainment of watching people watching the fish in the lobby, this is a very well run business and tourist hotel. The facilities and staff are excellent. For the tourist the German History Museum, and the Museum Island sights are within a city block of the Hotel's front door. Alexanderplatz is two city blocks. Often Hotel Restaurants are not very interesting. The Potato Soup was sublime.
Genuine Expedia guest review
Other trip Jan 30, 2014
Joe
US
5.0 / 5Outstanding
"nice hotel good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean and well laid out. Bright and open. Giant fish tank is nice but from hotel , you don't really get a good view of it. If you ask for lobby view fromroom , then you get a nice view. We had an upg4ade to business class room , view of Cathlic Church from patio. We would xtay here again.
Genuine Hotels.com guest review
3 night trip Jan 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Five-Star Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a five-star hotel. It had all of the amenities you could possibly need, along with world class service. Perhaps some will argue that this is actually a "four-star" or "high four-star" hotel, but really, the only difference I can sense between these categories is that some people expect a five-star hotel to have "old world opulence." The Radisson Blu is modern, clean, and fresh. The rooms are extremely comfortable. Large, plenty of space, and quiet. The staff provided the highest level of service. We thoroughly enjoyed our stay, and will definitely stay here again on our next trip to Berlin!
Genuine Expedia guest review
Other trip Jan 8, 2014
Greg
US
5.0 / 5Outstanding
"Perfect Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was the perfect jumping off point with it's great location. It is across the Spree river from museum island and conveinant to all the public transportation. 7 days was enough time to catch all the must see stuff in Berlin but I could have stayed for a month. Eric at the bar was a wealth of information and didn't mind sharing the best places to eat close by. The staff was amazing altogether.
Genuine Expedia guest review
Other trip Jan 7, 2014
Kevin
US
4.0 / 5Excellent
"Very nice Hotel with its location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel is very close to major & must see places of the City. Museum island and Berlin Dom is just a few steps away. The hotel staff was very helpfull. The room was very clean, new and comfortable. The quality of air condition was good, the air in the room was very fresh. Our room was looking to the street so I belive that it was more comfortable when compared with the rooms looking to the aquarium since we had daylights directly in our room. It is also very enjoying and peaceful to watch the lovely aquarium and the fishes in the lobby and through the elevators. If only the room service staff was more carefull and did not take and lost my own towel by mistake:(
Genuine Expedia guest review
Other trip Jan 6, 2014
Gul
US
5.0 / 5Outstanding
"Nice hotel with beautiful cathedral view"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Upgrade to business class well worth it , view was breathtaking
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel, excellent location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We purchased two days at the Radisson Blu in Berlin, our first visit to the city. We chose it for its location and star rating. We included the breakfast buffet both days and really enjoyed the food and service. The hotel's location is in the same block as a number of double decker tour busses and that really helped us get comfortable. We arrived at Tegel and used the TXL bus to get to the airport for only 2.60 euros per person! The hotel is on the river across from the Berliner Dom and about a 15 minutes walk from the Branderburg Gate.
Genuine Expedia guest review
Other trip Dec 30, 2013
Susan
US
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