I chose this hotel because the review said it was close to Akron-Canton Airport. 3.6 miles away to be exact. This was not true. The airport was over 11 miles away. It took 20 min to get there verses 5 to 10. This hotel was completely out of my way. The money I was trying to save, I spent in gas due to distance.Genuine Hotels.com guest review
Excellent facility! Really well kept, maintains a historical presence and is spotless! Nice work by ancillary personnel!Genuine Hotels.com guest review
"Perfect location for our stay in Canton."
We were very pleased with the hotel and the rooms. I used the gym to work out while I was there and was very happy with it too. Perfect location for our event that was held at the convention center.Genuine Expedia guest review
It was excellentGenuine Hotels.com guest review
"Good place to sleep"
Safe street parking at night.Genuine Hotels.com guest review
The restaurant facilities were very convenient. The staff was great. This was a great place for one night. We do plan to return for a longer stay. There were many sights within walking distance that we did not have time to visit.Genuine Expedia guest review
Dusty, dirty, worn out mattress, rusty, crumbling. Furniture scraped, dented. Lights didn't work (not a light bulb issue either.) I could go on, you get the idea: yuck.Genuine Expedia guest review
"Can't wait to go back!!"
Awesome location close to Pro Football Hall of Fame and Belden Mall. The lobby, pool, exercise room, restaurant and rooms were very clean, bright and cheery. Hotel was filled to capacity the night we were there. Six bridal parties and equally as many wedding receptions were held there and we were not awakened at all by noisy, raucous guests. McKinley […] Grand is the place to stay in Canton, Ohio. A must see is the antique cars in the lower level. Our 3 year old grandson enjoyed seeing them as well Read moreGenuine Hotels.com guest review
Stayed here when we visited the football HOF. There is absolutely nothing to do in downtown canton near this hotel (unless you're interested in the First Lady women's museum...). The hotel was just out of the way, I much rather have stayed in north canton as it is much closer too the airport and there is a mall and shopping strip and a ton of restaurant […] choices. We ended up eating dinner every night and spending all of our non-football HOF time in north canton where there are about 10 hotels and is an equal distance away from the HOF. They claim to have a "spa" but there was nothing of that nature. All I saw was an extremely dirty pool. We went to go swimming one morning but it looked so dirty and the bottom of the pool actually looked rusty so we left. We looked for a hot tub but they do not have one. They had a gym that looked very standard but no sauna. There is no free breakfast. Our first morning, we ate at the breakfast buffet (which was basically a continental breakfast) at the connected Thorpe resturant for $8.95 and it was disgusting. Eggs, bacon, sausage, oatmeal, toast. It all tasted nasty and I would have been disappointed if it was free. Read moreGenuine Expedia guest review
They do NOT have a working hot tub. It says they do but they have not had one in quite a while due to insurance reasons. I was really looking forward to the heated pool that was very nice and then the hot tub that was not available. Quite disappointing. I also think we received a discounted room. It was not as clean and we had a terrible view and no […] flat screen tv either. Read moreGenuine Hotels.com guest review
"Not much around but the bar staff is friendly"
Hotel bar and restaurant has decent food and a good happy hour, Comfortable Bed. TV's are outdated... who has a projection Big Screen?Genuine Expedia guest review
The hotel personnel was nice but the hotel could use some refurbishing.Genuine Hotels.com guest review
"Not really "Grand""
I booked this hotel anticipating a unique experience. It was fine: clean, comfortable and convenient for our needs but nothing out of the ordinary. We were disappointed that just coffee was not an option for pre-ordering the night before, food had to be ordered as well.Genuine Hotels.com guest review
When we walked into the lobby, it was clean and the staff was friendly. We went to our room, we were disapointed. It smelled of smoke, and it is a smoke free hotel. The bathrrom smelled of sewer. I reported this to the desk and they came up within 15 min and just sprayed room freshner. The room was clean and bed was comfortable. After our long day of […] driving, we were looking forward to our swim and relaxing in the whirlpool, The pool was cold and the whirpool was full of plastic plants and not in service. I was so upset. The website does not state that there was no whirpool. We will not be staying at this hotel again when we visit the Canton area. Read moreGenuine Hotels.com guest review
We had a nice stay. Spent some time in the bar area as well, which was very nice. Also appreciated being able to park in the parking deck and walk through a covered bridge to get to the hotel.Genuine Expedia guest review
"Good stay at a moderate hotel"
Overall the stay was very positive! The hotel was clean, staff was friendly. The only downside to this hotel was the neighborhood. Th immediat eneighborhood was good. The surrounding neighborhood was not great and would not recommend walking to far away. I would recommend this hotel as a good option for $120.Genuine Hotels.com guest review
"I tried it"
Very bad front desk. There were two interactions where the front desk person made it a point to tell me I was wrong. Once, I could not read the writing on the room key envelop - got a snotty anywer "well that is not my writing". Two hours later - used a vending machine at this suggestion - the machine ate my money - his reaction - "well it is not my […] machine". Dear Management, the customer is not always wrong". I will not stay there again. Read moreGenuine Hotels.com guest review
Staff is friendly and helpful. The hotel is beautiful and peaceful. Location is right downtown and easy access to local attractions. I would however, encourage an upgrade of televisions. The cable is fine, the TVs are ancient and didn't pick up broadcast such as CBS for a full day while I was there. Even so, this hotel is on my list of places to stay […] when I visit Canton, Ohio. Read moreGenuine Hotels.com guest review
The location of this hotel was a bit out of the way from where I really wanted to be. But it is a nice hotel and if I were going to the football hall of fame, I would stay there again. The restaurant was strange and I didn't not like the selections (which were different from the room service menu).Genuine Expedia guest review
"pro football hall of fame"
hotel service was great food was good close to hall of fame no complaints would stay here againGenuine Hotels.com guest review
"It is not bad a choice"
Came here for business and the staying at McKinley granted convenience for me. Overall it is a ok choice.Genuine Hotels.com guest review
I like this hotel I didn't like I had to pay 8 dollars a piece for parking passes, also tv needs upgraded, but overall it was niceGenuine Hotels.com guest review
"a step back into the past"
we found the hotel staff to be wonderful the food was great and room service too. we were a little disappointed to find we had to park across the street in a parking garage and pay to park, but there was a covered sky walk so we didn't get caught in the snow. The only disappointment we really thought was bad was the noise from the guest next to us. […] They slammed doors and conversed in the hall til way late in the night on our last night there. Overall we were very happy with the hotel. Read moreGenuine Hotels.com guest review
"Nice People, Not so Nice Upkeep"
While the food is good, the hours of the kitchen are odd to some degree. They close after lunch and then reopen at four pm. So if you are working and then find time to fit in a meal you basically have to go somewhere else in the daytime. The ceiling in the dining room was leaking water into a five gallon bucket on the breakfast buffet. In the bar area […] their TV's are very outdated and when sitting at the bar you cannot see the screen unless you happen to be sitting at one end of the bar area. But again, the food was prepared well and you could see that the workers were trying to please. It seems the hotel has to make a conscious effort to remodel and update and keep their restaurant hours more in tune with modern times. The hotel van man was sincerely interested in my well being and the front desk lady, Nina, was a delight to work with. It just seems to be a shame that this old world hotel is not up to par as it could be, you can tell the people employed there want it to be first class. Read moreGenuine Expedia guest review
this is a beautiful hotel, great location and very good service.Genuine Hotels.com guest review
One of the worst hotel in Canton... I would never recommend this hotel. Asked for wake up call, never happened. Try to iron clothes, iron doesn't work. No shower cap, one set of towels only, meaning I could only take one shower on Saturday or Sunday. Noise through out the night, people knocking on our door at 3:30 AM. Food all over the floor in our […] corridor. Parking - we did not know they had parking garage. Elevator going up and down all night and very noisy. Screams and loud voice all night, up to 4:00 AM. We were very disappointed with our stay AND NEVER RECOMMEND this hotel to anyone. I have more complaints, but that is enough. Read moreGenuine Hotels.com guest review
"From a past, present and future McKinley patron"
I have stayed at the McKinley in the past on several occassions. I was disappointed during this last stay for a couple of reasons: 1.) Due to high rains, the ceilings in the hallways and restaurant area were leaking and either buckets or towels were placed to catch the water. 2.) The bottom sheet on the bed was stained, although it had been washed it […] was still stained. 3.) The pillow covers on the shams were both stained, which leads me to beleive that these are not changed out on a regular basis. Most people don't use these pillows as they are typically used as "decorative" pillows, however it was still unsettling to see stains on these covers. On the flip side. The staff is extremly friendly and personable. Everyone was courteous, smiling and looked as though they enjoyed their jobs! Vicky in the restaurant was extremly nice and cordial. Read moreGenuine Expedia guest review
I would stay in this hotel again.Genuine Hotels.com guest review
"Typical older nice downtown hotel"
Room was decent, surely an all-smoking hotel once upon a time. 19" CRT TV, no fridge, but free WiFi. Slow draining plumbing, and short on all paper products. Small fitness room, but decent hours. Helpful desk staff.Genuine Hotels.com guest review
"For a quality stay."
This is a hotel with some character, not a cookie cutter modern operation. Dark wood and crystal chandeliers are present along with framed pieces on McKinley. In the lobby is a cabinet with a reproduction of an inaugural gown. There was a nice continental breakfast with additional options if you wanted to order from a menu. The staff was pleasant and […] courteous. I had no difficulty with my reservation, although I arrived late. For classic car enthusiasts there are classic vehicles in the basement of the hotel. My room was spacious. Some of the carpeting is worn and the bathrooms are a bit dated, but if you can get past that and want something other a place which looks like every other one, this is the place to go. I hope to be able to stay here again on return trips to Canton. Read moreGenuine Expedia guest review
Very disappointing. Beds are not comfortable. Our tv remote did not work. Spots on the blanket. . The trains running through town are terrible with their horns blowing. Police sirens. Find a better hotel on the outskirts of town.Genuine Expedia guest review
"Ok, just a little pricey."
Very nice lobby and staff. Rooms were pretty clean, but carpet left a lot to be desired. Not a bad hotel, just pricey for what it is.Genuine Expedia guest review
"First impressions are not everything"
First impression of the lobby was great. The rest of the hotel was disappointing. The hallway to our room looked like it hadn't been vacuumed for quite a long time. The stairways also looked the same. Other than the lobby, the rest of the hotel appeared a bit run-down. The carpetting in the room was frayed and coming undone. The bathroom was extremely […] small and had no venting system. The room also did not have a refridgerator. The room's saving grace was that the bed was very comfortable. The staff was nice and helpful. Read moreGenuine Expedia guest review
It was my 55th high school reunion, with two of three events being held at Bender's, across the street. It was a wonderful stay and I plan to stay at the McKinley the next time I visit Canton.Thanks for the great memories.Genuine Hotels.com guest review
We enjoyed our stay at the McKinley Grand. The covered access to the parking deck was great, for we had rain during our stay. We walked to a local gourmet restaurant. There is a news depot next door. All in all it was perfect for our needs.Genuine Hotels.com guest review
Old hotel in need of upgrades, esp. carpeting throughout. Fitness room was horrible. Had weight rack but NO weights. Spa was empty of water and shut down; pool had large dark spots all over the bottom. Bar and dining area was nice, food good and service excellent. Very friendly, helpful staff throughout.Genuine Expedia guest review
"Downtown Area Safe, Clean hotel ok"
I was traveling with my 18 year old nephew and the hotel didn't offer a lot amenities to youth. The hot tub was out of comission the 3 nights we stayed. Also, was disappointed with the parking situation the hours of the parking ramp were limited and it was expense or you took your chances on the parking meters - a bit irritation.Genuine Expedia guest review
The hotel had no parking if you are driving but instead you had to park in the street (meters) or in a parking garage across the street at your expense. Not convenient at all!Genuine Hotels.com guest review
"Beautiful historic hotel, with a few minor issues"
Beautifully restored historic hotel with large attractive public areas. Rooms acceptable considering age and space limitations (slow bathtub drain, few outlets, awkward placement of an otherwise useful business desk). Free airport and local shuttle service ($10 within a 5 mile radius) is a wonderful amenity, if the hotel would promote it. Had I known […] about it, I would not have rented a car. Parking somewhat inconvenient, in a parking deck diagonally across intersection, with an $8 daily pass option for hotel guests. It is not well-explained and resulted in my paying cash for one day while also being charged on my hotel bill. Restaurant food marginal but the reasonable prices, VERY friendly,accommodating wait staff, and convenient hours (including late room service hours) make up for it. Hotel service staff varies between very helpful and knowledgeable (gave better local directions than Mapquest!) and somewhat disinterested (no offer of bell service and lack of internet access until a second request). Friendly property, however, and I would stay again. Read moreGenuine Expedia guest review
Like much of Canton itself, this was once a very nice hotel that has fallen on hard times. The lobby is elegant, the people very nice, and the location pretty good, but the room was pretty tired. The mattresses were both pretty broken down and uncomfortable. A mid-level chain like Hampton Inn would have a lot less character and history, but frankly […] would have been more comfortable. Read moreGenuine Hotels.com guest review
"Great for the HOF weekend"
We had a great stay! Staff was excellent!Genuine Hotels.com guest review
"Nothing Close by to Shop"
The Hotel is beautiful and all the employees were great. The beds were very comfortable. The only thing I didn't like is that their were no shopping centers or restruants close by. I was stuck at the hotel when our husbands went to the NFL Game. I was looking to shop while they were gone. The hotel's restraunt I love the food and the bar was very nice […] and relaxing. We went swiming so their were things to do in the hotel. Plus they had old cars in the basement and we enjoyed that to. I would stay again the hotel was a 10 as far as I am concerned. The Wallen Family Read moreGenuine Hotels.com guest review
"Great Hotel Experience"
Had a perfectly lovely stay. The room was clean, fresh and nicely appointed. Based upon the horrible reviews, we expected the worst. Just proves that not all reviews are to be trusted. Don't hesitate to stay. If you are looking for tons to do around the hotel, Sundays are very quiet. Still, we didn't mind. We were in town for a wedding and just needed […] a quick place to stay for the night. Read moreGenuine Expedia guest review
Fitness center and hot tub was closed. Hotel was under renovation. Not very Kid friendly.Genuine Hotels.com guest review
"Hall of Fame within easy drive"
The hotel was doing some remodeling but did not disturb our stay. I beleive they were remodeling some of the rooms. The carpeting throughout the hotel was very dated especially in our room.Genuine Hotels.com guest review
"Nice place to stay"
I felt that the hotel was clean and a great place to stay. The car museum in the lower level is a nice touch. Really enjoyed my king size bed as well.Genuine Expedia guest review
"Nice Hotel, pleasant stay"
Was a pleasant stay, facility is nice. Front desk staff was very friendly and helpful.Genuine Expedia guest review
"Overnight if you have too."
An older hotel in need of some upgrades. No wireless internet. Old televisions and no room service past 11 pm. The hallway on our floor was dirty and only got worse during our 4 night stay. On the second night, we had to demand maid service when the room had not been cleaned by 5 pm and were told they could only provide sheets and towels to change ourselves. […] After complaining at the front desk, our room was cleaned. For the price, skip this place and go down the road a couple of miles and stay somewhere better. Read moreGenuine Expedia guest review
"Convenient for our needs."
Our stay was nice & enjoyable, can't complain about a thing. Rooms was clean, service was good & the location was close to the interstate.Genuine Hotels.com guest review
The hotel is old and tired The desk staff was plesant but on 2 ocasions we got no towels and no coffee. we had to ask and on one occasion they said they were out of towels. The had a biker convention at the same time as our stay "Law Dogs" They would get very drunk and loud and wou;ld go to bed late. I dont blame the hotell for them but I made noise […] complaints and was more or less told to mind my own business. The room was dirty the bed was broken we did not get clean sheets the entire 3 day stay. This place could be so nice for the most part the staff was helpfull and the location was neet. but dirty carpet poor room cleaning and a night staff the was un interested in keeping the peace is a good reason to pass. Read moreGenuine Expedia guest review
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