OVERALL - FINEGenuine Hotels.com guest review
"Quiet and comfy"
Comfortable beds and quiet rooms. One point off for small bathroom, no electrical outlet near the bed, and limited TV channels. Overall though-pleasant!Genuine Expedia guest review
"The good and the bad!"
The GOOD-hotel staff made checking in a breeze. When she handled our complaint she offered a solution. Room appeared freshly cleaned. The BAD-when we entered the room we were met with heavy smell of bbq and vinegar smell. Trash cans were empty so that wasn't the culprit. No plastic liners in cans we thought unusual. The floor in the vanity area was […] a disgrace. Blotches of maybe a salad dressing and general dust. I had already been to front desk to complain of odor and staff gave me some odor absorbing spray to use. So I got down on hands and knees and cleaned floor with soap and washcloth. In a few hrs the smell was absorbed. I mentioned at checkup and expected an email but none received. Fortunately we have stayed at LaQuinta Hotels across the USA and never experienced any problem before. Just mentioned in the event another party has same problem. Read moreGenuine Expedia guest review
Hotel is okay if you don't mind old. Rooms are entered from outside and breakfast area is quite small.Genuine Hotels.com guest review
"Very nice hotel!"
We had a girls trip to Canton Trade Days and could only find a room as close as Tyler. I am so glad The LaQuinta Inn had vacancy even though is was further from Canton than we wanted. Our room was really nice and we had plenty of room too! If we are ever in the area I would chose to stay here than any other hotel in Tyler Texas!Genuine Hotels.com guest review
The hotel was showing its age (could use a fresh coat of paint, some rust on the shower head pipe) but our room and the lobby were clean and welcoming. The bed was comfortable. The reception staff were especially professional and welcoming.Genuine Expedia guest review
"easy to get to"
Front desk personnel very friendly & helpful.Genuine Hotels.com guest review
"Nice hotel centrally located"
Took a quick get away to a new town. Nice place. Clean. Good breakfast. Polite staff.Genuine Expedia guest review
Will stay there again. Could have been a little cleaner but it was acceptableGenuine Hotels.com guest review
We had four rooms at this hotel recently for a family get-together. The staff was very helpful and accommodating. The rooms were clean and comfortable which all we really want from a room. Very centrally located in Tyler. We stayed there once before and would stay again.Genuine Expedia guest review
"Not good for long term stays"
The check in people were not very friendly. The room was OK. It was supposed to be nonsmoking but I must have been next to a smoking room because I smelled the smoke. If you like pets there was a cat hanging around the place and they allow pets so there were many dogs barking. The bed was uncomfortable. The breakfast was horrible. I will stay somewhere […] else next time. Loved the location1! Read moreGenuine Hotels.com guest review
No problems. Good moderately priced room. Good breakfast. Helpful staff.Genuine Hotels.com guest review
"Desk clerk was exeptionally helpful and pleasant."
It is a clean and comfortable room especially if your have a doctor's appointment or have to be at a hospital facilty early in the am hours.Genuine Expedia guest review
"My night in Tyler's LaQuinta"
By booking through Expedia my check in was speedy and the staff courteous . The room was clean and spacious. My only complaint is parking because they share a lot with a restaurant. The restaurant has clearly marked signs as to their parking. That in turn made spaces limited.Genuine Expedia guest review
"i would stay again"
stayed one night for a wedding. felt safe and was a clean roomGenuine Expedia guest review
It was a nice stay.Genuine Hotels.com guest review
Front desk staff very friendly. Room clean but beds small & bath area small. Breakfast available, but didn't have time to take advantage of it.Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"I'm sure it would have been nice!"
I was in town for an overnight stay while attending a funeral. Unfortunately, the weather took a turn for the worse (ice storm predicted for Tyler, Texas) and I had to return home the same day, not allowing for my overnight stay. But the hotel staff was nice enough to allow me the use of a restroom to change my clothes to get ready for the funeral. […] Had it not been for the weather, I would have enjoyed my stay (as I always do at any La Quinta Inn). My ratings for room cleanliness and comfort (had to be given to post my review) are based on other stays with La Quinta Inns. There seems to be a standard for these inns. Read moreGenuine Expedia guest review
"mold mold and more mold"
The only thing good I can say about this place is the bed are sleepable. The location is not great, and it very dirty. Mold is all over the bathroom. They never cleaned the room or gave us new towels. The rooms are very small and the beds not much bigger, either a large twin or a small full. Two people could NOT sleep in them. Stay elsewhere if you […] can. This hotel has nothing to offer. Read moreGenuine Hotels.com guest review
"great price in town"
not very scenic but if you are in town for a quick stay and want a quick breakfast in the am its a good hotel!Genuine Hotels.com guest review
The staff was friendly and helpful. The room was large and comfortable. The breakfast was just average. I would go back when in town.Genuine Expedia guest review
We were in the process of moving from San Diego, Ca to Tyler, TX: at the beginning of our move to arriving in Tyler we stayed at the LaQuinta. Staff were exceptional at both ends of the trip. We had to extend our stay in the LaQuinta in Tyler due to a delay in our house being available. Even though it was a busy weekend for them, and the hotel was fully […] booked, they were able to accommodate our request of two extra nights. They were knowledgeable of the area and able to direct us to various services needed. Great hosts both in San Diego and in Tyler. Read moreGenuine Expedia guest review
"close to shopping and restaurants"
the room was nice for the price. beds were comfortable and A/C worked well. only complaint was that the TV service went out, I think due to a storm.Genuine Hotels.com guest review
"spur of the moment"
Decided to stay in town at the spur of the moment. Requested a nonsmoking room; was given a smoking room. The front desk lady moved us to a nonsmoking room. Hotel was dated but clean and okay for the small amount of time we were there.Genuine Expedia guest review
"very convenient for us!"
We were up in Tyler on a family emergency and needed to stay close to the hospital. It was very simple to book and very clean and comfortable.Genuine Hotels.com guest review
"AIR CONDITIONS THERMOSTAT WRONG"
AIR CONDITIONER THERMOSTAT SAID 72 BUT REALLY MEANT 82 HAD PUT ON 62 TO GET ANY CONFORT AND IT WAS EVEN 40 DEGREES OUTSIDE. I WANTED TO JUST OPEN DOOR HOTEL BUT TO DANGEROUS CAUSE THEY PUT ME AT BACK OF HOTEL. I ASKED FOR LATE CHECK OUT 2 PM CAUSE MY SON WAS DRIVING IN FROM OUT TOWN TO MEET UP. THEY ONLY GAVE ME ONE ACTING LIKE THEY COULDN'T GIVE ME […] TO 2 BUT I KNOW THEY COULD OF CAUSE IT WAS SUNDAY AND THEY WERE NOT GOING TO BE BOOKED UP. WHICH IS WHY I WILL NOT STAY AT THIS HOTEL AGAIN UNLESS ALL THINGS IN TYLER ARE BOOKED UP AND I GO TO TYLER OFTEN TO STAY. Read moreGenuine Hotels.com guest review
Staff was rude.i was given a smoking room initially. The staff told me because I used Expedia that I was last on list to get room I had requested. After I explained our allergies I was given a handicap room. My 10 yr old noticed the urine smell when we first entered. There was hair in the tub. Fridge ticked. Will not return to this location ever.Genuine Hotels.com guest review
The room was nice size and the bed was comfortable. The bathroom was a little small and cramped. The breakfast left a little to be desired, and they have no business center or computer to use. For our one night stay it was fine, but nothing fancy or extra. The front desk clerk was very nice and check in was quick & easy.Genuine Hotels.com guest review
The front desk male clerk Was professional and accomodating . The hotel was clean but a couple of rooms had "sugar" ants.. Prefer an inside room entrance. Essentially clean but not as esthetic to the eye.Genuine Hotels.com guest review
"good 2.5 star hotel"
Nice hotel for the money.Genuine Hotels.com guest review
"well located near Mall and restaurant"
quiet hotel price affordable good breakfast the beds are quite small but the room is clean.Genuine Expedia guest review
"Convenient location for a good price"
Got exactly what I wanted, a safe and well located hotel room without paying a bunch. The staff were friendly and helpful, the rooms are clean and decently updated. For the price, it's right on the money.Genuine Expedia guest review
I cannot comprehend how this hotel could have such a poor rating. My daughter had her 14th birthday party at this hotel...swim and slumber party. The hotel staff was very accommodating, the facilities were great, clean pool, clean comfortable rooms, plenty of amenities that made our stay very enjoyable. Thanks, La Quinta, for making my daughter's 14th […] birthday so memorable! Keep up the good work! Read moreGenuine Hotels.com guest review
"Clean and very nice staff"
We checked in about 9:00pm. The clerk at the desk was so nice and informative. We had our grand-daughter with us and we were able to swim until the pool closed. The room and pool were clean and all the staff, both evening and day were more than friendly. We will continue to stay here when we go into Tyler.Genuine Expedia guest review
The location was good because it was right on the loop near restaurants. Very clean.Genuine Hotels.com guest review
"Won't Stay Here Again!"
Dirty diaper outside our door when we got there. Was still there later in the evening when we came back and was still there the next morning when we left to check out. The night we stayed there, the toilet almost overflowed. If they came to plunge it while we were gone after calling them, not sure, but either way, the toilet needed to be cleaned after […] it almost overflowed. Needs paint and updating. VERY WORN OUT LOOKING. Read moreGenuine Hotels.com guest review
"Close to mall"
Overall nice hotel . Staff very friendly and helpful. Beds plush. Boo No fridge or microwave tho in room. Very nice pool too.Genuine Expedia guest review
We love the stay never had a problem stayed a couple times would recommend to othersGenuine Hotels.com guest review
Our 1st night was in a smoking room which they had obviously not renovated and was in bad need of updating. The next night we got moved to one of the non-smoking rooms which was very nice. Almost like we had switched hotels.Genuine Hotels.com guest review
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Great experience - hotel was clean and comfortable. Outside grounds well kept and landscaped.Genuine Expedia guest review
hotel is a little older but well maintainedGenuine Hotels.com guest review
"Horrible! Don't Go!"
The hotel was old nd not maintained well. The front desk clerk was very nice and professional; however, my initial satisfaction decreased significantly from this point on. The bedding was old and worn, the sink and tub were cracked and stained, and the room's smell was musty. I would not walk on the stained, gross carpet without shoes. Pay extra and […] sleep somewhere else! Read moreGenuine Hotels.com guest review
"The rooms stunk, had terribly stained carpet!"
The 1st "non-smoking room" smell like a smoking room so we were moved to another room that smelled almost as bad. Our options were limited so we had to stay anyway. We sprayed air freshener and prayed! Bottom line is- we won't stay there again!Genuine Expedia guest review
Staff was very friendly and helpfulGenuine Hotels.com guest review
"Overnight stay for interview"
The hotel was convenient, staff was very friendly and the room was clean. Although the hotel is dated and could use some updating. Would definitely stay again if I had to.Genuine Hotels.com guest review
"Nice hotel close to everything."
The hotel staff were very helpful on check in and check out.Genuine Expedia guest review
""Great Place to Stay"."
The overall experience was great and the room was nice, clean, and cozy as advertise on Expedia.Genuine Expedia guest review
"Lovers Get Away"
I have stayed at nicer hotels but it was only one night. There was a lady at the front desk at check in who was not very nice or hospitable. The young man who worked at night was very nice and helped us to navigate the around town.Genuine Expedia guest review
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