Cheap hotel furnishings and bathroom. Needs repairs that are obvious but not being repaired. I could have paid thirty nine across the street and had the same quality.Genuine Hotels.com guest review
I enjoyed the location, as I was navigating toward it I thought it would not be close to anything. Turned out it had plenty of shops and fast food in reasonable distance. The building is your typical exterior opening rooms type of establishment. Appropriately priced, I felt the overall star rating was a bit to high. It's a solid 3, not very suite l […] ike Read moreGenuine Hotels.com guest review
"Flea in the room"
I find a flea on the towel, and ask to change a room. Don't expect too much, room is not clean.Genuine Expedia guest review
"Short Bussines Trip In Longview"
We when to Longview to a short bussines trip, Neal provide us the best service, he help us all the way, my room was really nice and clean and I sleep like a baby in that soft bed ! Thank you for the great service, rate was excelent very close to restaurants, and our meeting room was set up very efficient for our seminar.. Once again Thank you Neal, […] we really appreciate the excelente customer service. Read moreGenuine Hotels.com guest review
"Not worth the $56, maybe $30"
We stay in tons of hotels. This was a night we were traveling, but found ourselves tired and 30 minutes from our destination. We decided to get an inexpensive room, and continue our trip the next day. Upon arrival to our room, we turned the air on, and went to bed The air wouldnt stay on. It kept turning off. We had to change rooms at 11:30 at night. […] The next room, the air worked for about an hour then shut off. I worked on the settings for 30 minutes. The windows were locked and couldnt be opened. I called tje front desk, they offered amother room, but it was now getting close to 1 am. I took the filter cover off and the air suddenly turned on, so we went to bed. The beds werent that comfy, and neither were the sheets. Overall, it was a miserable night sleep. Upon getting up, i found small dead roaches in the bathroom, and a few hairs in th e shower. We were 4 people, and tjey onky provided 1 set of towels. I had to go to the housekeeper so we all had towels and wash rags to bathe. Breakfast was less than desirable, but it WAS just a Continental breakfast. I was pleasantly surprised with the waffle maker though. To me, I felt I was at a Motel 6, not a Baymont Inns and Suites. Read moreGenuine Hotels.com guest review
Friendly staff (we were allowed to check in about an hour early) had breakfast every morning, rooms were very clean. I would stay there again.Genuine Expedia guest review
It was very enjoyable. Although I wished the bed was bigger, it slept quite well! The breakfast was great! Can't beat the price!Genuine Hotels.com guest review
"PILLOWS TO SOFT"
The visit was good as usual but this time my visit the pillows were to soft. The flow of the bath tub after finished with bath was very slow.Genuine Hotels.com guest review
"check everything b4 u go to sleep"
Television did not work in first room. Second room hot water valve was broken.Genuine Hotels.com guest review
Very nice people who ran the hotel and managed it, they were extremely helpful and kind.Genuine Expedia guest review
"Great staff & accomodations"
The staff were very helpful, i had a fax i needed to send and the business center wasn't capable of sending it so the clerk sent it for me. The room was nice & clean& quiet , there was a spot on the bathroom ceiling where it looks like the room above had had a leak at one time & looked moldy. Other wise it was great.Genuine Hotels.com guest review
This is the worst hotel I've ever stayed in. Rooms were dirty, there was no refrigerator or microwave. Will spend the extra money next time.Genuine Hotels.com guest review
2 thumbs down!Genuine Hotels.com guest review
"Good for Traveling work crews"
Although we normally find these hotels to be in the 4-5 Randell on all scores, this one barely makes it out of the twos! Traveling with kids, we were happy to see the pool...until we got a closer look. GREEN!Genuine Hotels.com guest review
Great stay pool was clean room was excellent but had a problem. With bugs they weren't. Bad but they do need to sprayGenuine Expedia guest review
Highlights? Well...my husband had to put the bathroom door back on the hinges so that the door could be closed. This room obviously should have never been in use. We recently stayed at a Baymont Inn in another city & state, and based on that stay booked this stay. What a disappointment! Also had been booked into a smoking room - that was not made clear […] through the booking process. Staff did make the change to a non-smoking room (obviously someone had smoked initial before! Read moreGenuine Expedia guest review
"It felt like a by the hour motel"
The room was very dirty. Sheets were dirty. When you stepped out of the shower onto a half of Alan inch of water because the tub leaked. Enough said.Genuine Expedia guest review
"poor service, decent rooms"
We had a horrible time getting any sort of service from the staff of this hotel!! The room was clean and they had new bed linens, but only came with two towels and there was no turntable in the microwave making it unusable. They were unwillling to give us more towels (said they were full but there were several empty rooms) and when they finally gave […] us a plate for the microwave it didn't fit. They were in the middle of a do it yourself remodel which was noisy and disruptive too. Save your money and stay at one of the many other hotels in town. Read moreGenuine Hotels.com guest review
"Doesn't live up to rating or reviews"
The hotel was dingy and not a very welcoming place after a long drive. The lady at the desk gave minimal service. No wireless as indicated in the hotel description. It was clean, good shower, and very comfortable bed. We were awakened at 3:20 in the morning for a wake up call which we did not order. It was a disappointing stay.Genuine Expedia guest review
stayed at baymont inn in longview tx inside was ok just remodled outside was terrible thought I was staying in the ward probly could have got any kinda of drug you wanted or hookers wasn't there five minutes had people asking me for money wouldn't recommend this place to anyone.......Genuine Expedia guest review
horrificGenuine Hotels.com guest review
"Stay was "Eh""
Pool was hot, and you couldn't see the bottom. Toilet barely flushed. "Breakfast" was non-existent....Genuine Expedia guest review
"Rude & Unfurnished"
The girl in the office hsd to be the rudest I've ever felt with & we travel a lot! I asked for an blanket and extra pillow. The girl in the office said, we don't have those. I said this is a hotel. You have them. She said we'll there's no extra for you. I said you can't look? She said, nope. The tub was close to black. We ask for an extra towel & all […] they will give us is a bath Matt. Said we.'lol just have to use it. The following morning, breakfast was over at 10am. We are in there by 9:0( & had to ask for everything! She did not want to get up!!! I would never stay here again or recommend it. Read moreGenuine Expedia guest review
The room was filthy with cracker crumbs all over floor and entire crackers and packaging behind nightstand, trash in trash can, container lids in bathroom, and only one clean towel. Reported to manager with NO resolution: "We just don't have any clean towels". Please find someplace else to stay!Genuine Hotels.com guest review
The bathroom smelled of dirty socks the entire stay. The walls and air vents were covered in dust. The beds were very small. It said 2 queen beds, but they were full size beds. the floors had MANY stains on them. The breakfast was not available after the first day of stay, so therefore we had to spend more money than planned. I checked out a day early […] because of the room quality and have yet to receive my refund. I will NEVER stay there again, nor will I recommend it to friends and family. Read moreGenuine Hotels.com guest review
"Could use a make-over"
The hotel is in a good location near interstate I-20 and the desk attendants were friendly and helpful. The hotel has peeling paint on the metal stairs and overall tired appearance. The room had fresh, clean linens, however the bathroom door was not secure on the hinges, the vanity light was burned out and a few other minor maintenance issues were noted. […] There are many other hotel choices at this exit, so I would not likely stay at this Baymont again, in it's current condition. Read moreGenuine Hotels.com guest review
"The Purpose Motel"
When we checked in at 8:30 am, the front desk clerk was very helpful and nice. The breakfast was clean and neat. The beds and the rest of the room clean and neat. The rooms served its purpose, to sleep and shower..Genuine Expedia guest review
"Comfy beds and really great service!"
When we checked in front desk clerk was extremely friendly with quick service. Room was spacious and clean. Clerk called to asked us if we were satisfied with the room. Very impressed. Slept so well I missed the free breakfast. Heard no outside sounds. AC kept it freezing cold which is just how I like it. Would stay there again for sure.Genuine Hotels.com guest review
This was the lowest poorest Baymont hotel I've EVER stayed in water wouldn't shut off in shower carpet had burn holes I've never stayed in a baymont that all rooms were smoking rooms the pool was beautiful but it was closed in the middle of June. Would NOT recommend drunks knocking on my door all hours of the night & a door next to us that was a closet […] & nobody's room. Staff was adequate but gave no reason why the pool was closed just said "it's closed" Read moreGenuine Hotels.com guest review
"Nice hotel very friendly staff"
This hotel was very quick and professional with getting me checked in! Did not have any complaints on the room and I was overall happy with housekeeping, they brought extra towels when they were able to!! ☆☆☆☆☆Genuine Expedia guest review
"Cleanest room ever!"
Because of the exceptional price, I was not expecting much from my night's stay at the hotel. However, this room was the cleanest room I have ever seen. I even had to pull out the bedside table, and there were no dust-bunnies! Amy and Karen were very helpful with my questions about the area. I plan to stay there again!Genuine Hotels.com guest review
it was the worst stay i have ever had first day no tv calb in our room there was calb every where there then house keeping was rude to my husband because he had a accident and we needed the bedding chang then we had on electic for 6 hours during the night about suffoced but all the bussninnes around us was still onGenuine Hotels.com guest review
Great bed, good night sleep after a long day was a blessing. No bottle water at breakfast but otherwise good breasfast slections. Outside could be cleaned up a bit, new paint and sweeping sidewalks.Genuine Hotels.com guest review
Everyone was so helpful and if you give the attached a 10 for his work he deserves a 20 score for his costumer service thank you for making our stay awesomeGenuine Hotels.com guest review
"Not staying here again."
We will not be going back to this hotel. The girl at the front desk in the morning was very rude and acted like she did not want to be there. The bathroom in the room was dirty and had hair on the toilet seat. The A/C only blew air not cool air. The swimming pool looked filthy. We stay at hotels about 6-8 times a year and this was the worst place we […] have ever stayed. I have not written a bad review on any hotel until now. Read moreGenuine Hotels.com guest review
Evening staff is great, but the night staff is rude. Didn't have face towels in the room and the tub was dirty. When you call night shift to complain, they sent someone who wipe the tub with vinegar (no water)Genuine Hotels.com guest review
Not bad. Some minor maintenance woes. Rather comfortable and definitely priced economically.Genuine Hotels.com guest review
"So bad we could not stay."
I reserved 2 rooms more than a week in advance. When we tried to check in at 3pm, no room was ready, and they tried to give us 2 rooms,smoking, with one bed on the 2nd floor. We are all 4 mobility impaired ( which I made clear in the reservation) and require ground floor rooms because we cannot climb stairs. Three of the 4 have breathing issues and […] cannot be around smoke and we all require separate beds since we are not married to each other. We were told to go away and come back later and rooms would be ready. We did and were given a king room and a double queen room. When I checked the rooms, the king seemed to be made up, but did not have bath linens or a working light in the bath room. The double queen was filthy, with dirty, soiled bed and bath linens, missing light bulbs, and the bath tub was full of dirty bootprints and had a rusty hole where the overflow drain should be. They were extremely short staffed and never answered the phone. DO NOT BOOK A STAY HERE UNTIL THERE IS MAJOR RENOVATION AND REPAIR. Read moreGenuine Expedia guest review
The room was not worth the price. No light bulb in the bathroom The curtains was falling down The TV only worked , if you used two remote No water pressure. An not hot at all. Stains on the blanket as well as the chairs.. I should be given a refund.Genuine Hotels.com guest review
"one night stay"
Bathroom was small and some mold spots around top of tub, not so bad that you didn't want to get into the tub but still didn't like seeing it.. Beds were very comfortable. Breakfast was good with many choices. I would stay again if not for the bathroom.Genuine Hotels.com guest review
It's a clean hotel, very quiet. It's what I expect from a hotel.Genuine Hotels.com guest review
Great Stay! Great Location from I-20Genuine Hotels.com guest review
Was in town for a week and checked out early after first night. Non smoking room had a smokey smell. Dimly lit parking lot and was worried about my vehicle. Bed was lumpy. Wifi was pitiful and could not connect.Genuine Hotels.com guest review
Location and outside appearance of this hotel is not great. For someone traveling and spending 1 night it's ok. Good bed , sheets , pillows. Office staff very friendly and helpfulGenuine Hotels.com guest review
I have stayed at this location 5 different times. It has become progressively worse. So I'm trying others in the same locale. See my additional reviews for how the competition fares...Genuine Hotels.com guest review
Varied menus make the breakfast worth the price of the room alone. 37" flatscreen, granite tops, firm bed, nice pillows. The staff is personable and takes the time to get to know their guests. Hot tub and pool. Easy access to major roads.Genuine Hotels.com guest review
"Fire the maintenance staff"
There was a leak under the vanity. In the morning, I enter the bathroom, slip, drop a glass but recover my balance. After mopping up the water and glass fragments, I place the waste receptical under the leaking shut off valve. I inform the front desk of service needed and caution the housekeeping staff. I return that evening to find the faucet is still […] leaking. I am now serenaded by a drip for 2 (two) nights without resolution. My advice? Wear galoshes... Read moreGenuine Hotels.com guest review
I was really expecting a lot more. The room was okay, bed was comfortable but room was not as clean as I would have liked. But for 8 hours for a sleep and a shower, it worked.Genuine Hotels.com guest review
Beds confortable sleep all nigt room diferent from advertice horrible internet wifii uselessGenuine Hotels.com guest review
Stay was greatGenuine Hotels.com guest review
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