All hotels in Longview, Texas, United States of America
1 room, 2 adults
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502 S Access Rd, Longview, TX, 75602, United States of America, ‏‎866-538-6206
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2.9 / 5Fair

Score breakdown (from 109 reviews)

Average rating for:

  • Cleanliness
    3.1
  • Service
    3.3
  • Comfort
    3.0
  • Condition
    2.8
  • Neighborhood
    2.9
3.0 / 5Good
"one night stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Bathroom was small and some mold spots around top of tub, not so bad that you didn't want to get into the tub but still didn't like seeing it.. Beds were very comfortable. Breakfast was good with many choices. I would stay again if not for the bathroom.
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
Melissa
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a clean hotel, very quiet. It's what I expect from a hotel.
Genuine Hotels.com guest review
1 night trip with friends Feb 1, 2014
Jack
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Stay! Great Location from I-20
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
R. W.
US
1.0 / 5Poor
"Left early"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Was in town for a week and checked out early after first night. Non smoking room had a smokey smell. Dimly lit parking lot and was worried about my vehicle. Bed was lumpy. Wifi was pitiful and could not connect.
Genuine Hotels.com guest review
5 night business trip Feb 23, 2014
Chris
US
2.0 / 5Fair
"Overrated"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Location and outside appearance of this hotel is not great. For someone traveling and spending 1 night it's ok. Good bed , sheets , pillows. Office staff very friendly and helpful
Genuine Hotels.com guest review
1 night business trip Feb 5, 2014
Robert
US
2.0 / 5Fair
"No more"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
I have stayed at this location 5 different times. It has become progressively worse. So I'm trying others in the same locale. See my additional reviews for how the competition fares...
Genuine Hotels.com guest review
1 night business trip Jan 20, 2014
Chris
US
4.0 / 5Excellent
"Outstanding breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Varied menus make the breakfast worth the price of the room alone. 37" flatscreen, granite tops, firm bed, nice pillows. The staff is personable and takes the time to get to know their guests. Hot tub and pool. Easy access to major roads.
Genuine Hotels.com guest review
3 night trip Jan 4, 2014
Chris
US
4.0 / 5Excellent
"Fire the maintenance staff"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
There was a leak under the vanity. In the morning, I enter the bathroom, slip, drop a glass but recover my balance. After mopping up the water and glass fragments, I place the waste receptical under the leaking shut off valve. I inform the front desk of service needed and caution the housekeeping staff. I return that evening to find the faucet is still leaking. I am now serenaded by a drip for 2 (two) nights without resolution. My advice? Wear galoshes...
Genuine Hotels.com guest review
1 night business trip Jan 7, 2014
Chris
US
3.0 / 5Good
"Not bad..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
I was really expecting a lot more. The room was okay, bed was comfortable but room was not as clean as I would have liked. But for 8 hours for a sleep and a shower, it worked.
Genuine Hotels.com guest review
1 night business trip Jan 6, 2014
Sienna
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Beds confortable sleep all nigt room diferent from advertice horrible internet wifii useless
Genuine Hotels.com guest review
1 night trip Dec 31, 2013
moy
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stay was great
Genuine Hotels.com guest review
1 night trip Dec 29, 2013
A Traveler
US
2.0 / 5Fair
"No coffee"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Bring your own coffee maker and (if you ask for a smoking room)ash trays. Toilet paper rough bought my own and you might bring some bath towels since they take your and wash before you get any. Also they are short staffed on cleaning up rooms. Very disappointed, thought the price was good but you get what you pay for.
Genuine Expedia guest review
Other trip Dec 28, 2013
A Traveler
US
4.0 / 5Excellent
"right off 20"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
We drove 17 hours straight before we stopped everything seemed alright, but at that point I was ready to sleep in the car. Location was convenient, right off the highway, breakfast was decent(waffles cereal and bagels).the room did exactly what we needed it to, nothing fancy.
Genuine Hotels.com guest review
1 night trip Dec 22, 2013
A Traveler
US
3.0 / 5Good
"Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was nice but the light fixture cover did fall on our son when he went into the bathroom. Bathrooms are a little small but it was clean. We'll stay again on our way through.
Genuine Hotels.com guest review
1 night trip Dec 22, 2013
Scott
US
4.0 / 5Excellent
"Great hotel for travelers with pets"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a great place to stay. Right off the interstate and pet friendly. They had a good hot breakfast and were great helping us with a late night check in.
Genuine Hotels.com guest review
1 night trip Dec 20, 2013
A Traveler
US
5.0 / 5Outstanding
"my overnight stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great beds!!!
Genuine Hotels.com guest review
1 night business trip Dec 21, 2013
ron
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Had to get moved from room to room....... the second room we were put in the shower didn't work
Genuine Hotels.com guest review
1 night business trip Dec 20, 2013
A Traveler
US
3.0 / 5Good
"Baymont Longview Tx"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel staff great. Room average. No coffee pot in room and tub was a little moldy. Big stain on carpet looked like maybe ink. All in all a good value for the money
Genuine Expedia guest review
Other trip Dec 23, 2013
Becky
US
5.0 / 5Outstanding
"Nice as always."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We choose to stay here when on call because we know what to expect which never disappoints us. I am in the medical field and this location gives us easy access to see my clients. It's a plus that everyone is so nice during a harried period of time.
Genuine Hotels.com guest review
2 night business trip Nov 29, 2013
Eric
US
3.0 / 5Good
"ok enough"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
For a last minute, "beggers can't be choosy," no nonsense holiday booking, the hotel was just good enough. I felt for the price, the overall cleanliness of the hotel could have been better. We stayed for 2 nights and the cleaning crew didn't come in our room to switch out towels or straighten up at all while were there. I had to request fresh towels. Bathroom tub had mildew in grout. That's really my only complaint. Beds were comfortable and really that was what we were going for to begin with. It was a better choice to stay there than with the lack of privacy with family we were staying with before here.
Genuine Hotels.com guest review
2 night family trip Nov 29, 2013
A Traveler
US
1.0 / 5Poor
"Dirty hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We checked into our room and as I was getting ready to go to bed there was a black bug crawling around on the sheets. The room had a funny smell and looked like it hadn't been cleaned in awhile. Before we could use the bathroom we had to wipe some one else's urine off the seat. The door frame was rotted, there was a spider web in the corner of the room, and dust on the walls. The mirror was also not cleaned as it looked like someone had smeared lotion on it. Worst stay at a baymont inn and suits and I will never stay at this one again!
Genuine Expedia guest review
Other trip Dec 2, 2013
Sara
US
5.0 / 5Outstanding
"Always nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
toilet wouldn't stop running but over all... we stay here quite often. Good value and clean place
Genuine Hotels.com guest review
1 night trip Nov 23, 2013
Eric
US
4.0 / 5Excellent
"Good stay for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great and they even had truck parking..
Genuine Hotels.com guest review
2 night business trip Nov 23, 2013
Al
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
the carpet was stained. the room didn't seem "fresh" . only 38 channels on cable.
Genuine Expedia guest review
Other trip Nov 15, 2013
A Traveler
US
1.0 / 5Poor
"Not as described by Hotels.com"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Was told it was new. It was not. Lobby wall paper was torn and peeling, walls and doors were damaged behind front desk. It was in a bad part of town. Rooms open to outside with guest cooking in evening outside their doorway on back of a pickup. Highway noise was loud. Pillow on bed had not pillow slip. A/C unit was very loud and did not cool. Had to keep manually cycling unit off then on to force it to cool. General appearance of hotel was run down.
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly staff,pet friendly, clean room, hot water , breakfast was fair. Will book again if staying in the area price reasonable
Genuine Hotels.com guest review
1 night business trip Oct 31, 2013
Elaine
US
1.0 / 5Poor
"night mare night"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
if you want to have used sheets on your bed stay here. if you want to stay in one room and have to take a shower in a room 10 doors down stay here .if you don't have protection don't stay here not a place for children rooms were moldy bath tub broken rooms have very bad smell we would not take our clothes off we only had 1 towel in one room no cups of any kind in both rooms the rooms were over priced for what we got and where they are located
Genuine Hotels.com guest review
3 night trip Oct 31, 2013
A Traveler
US
4.0 / 5Excellent
"Good Value for the Price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was a comfortable stay, and the Hotel Staff was excellent.
Genuine Expedia guest review
Other trip Oct 28, 2013
Jeff
US
4.0 / 5Excellent
"nice hotel close to iterstate"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the staff was nice and helpful and the hotel was vary peacful which is rare these days.
Genuine Expedia guest review
Other trip Oct 21, 2013
A Traveler
US
3.0 / 5Good
"it was a good night"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    2.0
Alot of things could hAve been better. Shower was nasyy with peeled paint & stained. Carpet dirty. But beds were comfortable & great tv & a/c.!
Genuine Hotels.com guest review
1 night trip Oct 16, 2013
A Traveler
US
1.0 / 5Poor
"DIRTY"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This room was gross I asked for non smoking I don't smoke when I got there I was told it was the last room from Expidea. That was not true there was no cars in the parking lot and it was a sunday. Will never stay here again. There was no towels either
Genuine Expedia guest review
Other trip Oct 13, 2013
A Traveler
US
4.0 / 5Excellent
"Great nights sleep"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was visiting for a friends family reunion they all stayed at The Hampton Inn but I choose Baymont it looked just as nice as theirs bed slept better last year I stayed at the Hamptons this year and from now on Baymont will get my money
Genuine Expedia guest review
Other trip Oct 6, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel, older facility"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff was very nice here, and the room was clean, even for an older facility. However there were small issues with broken ice makers and machines that didn't work for breakfast. Still we would return there. Overall it was good.
Genuine Hotels.com guest review
1 night trip Sep 26, 2013
Patty
US
2.0 / 5Fair
"Needs REnovation"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Breakfast was nice with cereal, bagels, juice, coffee and Belgian Waffles. Room needed painting, holes in the walls, bathroom needed makeover, pool looked OK, but it was too cold to go in. Towels were older and should be replaced. Front desk was very nice, but room was hard to find with the directions given.
Genuine Hotels.com guest review
1 night family trip Sep 25, 2013
Capt Dennis
US
4.0 / 5Excellent
"Great base for visiting Le Tourneau University."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I enjoyed our stay this past weekend. Even though the hotel is right on I-20, vehicle and road noise was not a problem. A comfortable room allowed us to have good rest in the evenings and we appreciated the complementary breakfast especially the homemade waffles. We were conveniently close to the school, shopping, dining and fuel. We got a discounted rate, courtesy of Expedia, and we'd definitely choose the Baymont again under similar circumstances.
Genuine Expedia guest review
Other trip Sep 16, 2013
A Traveler
US
4.0 / 5Excellent
"Near rte 20"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I liked the spacious room. I was able to practice electric piano without being heard by anybody, I think. The nice staff ladies accommodated nonsmoking and ground floor access.
Genuine Expedia guest review
Other trip Sep 15, 2013
Caet
US
4.0 / 5Excellent
"One night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice clean room. Air conditioner didnt work well but good enough to make the night. Otherwise would recommend thus hotel
Genuine Hotels.com guest review
1 night trip Sep 11, 2013
A Traveler
US
3.0 / 5Good
"Convenient for business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Served its purpose for my business travel
Genuine Hotels.com guest review
1 night business trip Sep 3, 2013
Randy
US
2.0 / 5Fair
"spend the extra $30 to $35"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
didn't even stay the night.got worse the longer we looked at the room
Genuine Expedia guest review
Other trip Aug 26, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Not impressed"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
The hotels condition wasn't the best. The bed was comfortable enough but the bathroom especially are in need of an upgrade. And I was not comfortable staying there alone because I felt that the neighborhood was pretty sketchy. The hotel breakfast was ok.
Genuine Hotels.com guest review
3 night trip Nov 23, 2014
A Traveler
CA
4.0 / 5Excellent
"it was ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The first room we were in, the toilet didn't flush, but the front desk was quick to move us to another room next door. That was fine. There was only one garbage can in the room, which is a little inconvenient, but overall it was clean and the breakfast was mediocre.
Genuine Hotels.com guest review
1 night trip Jan 16, 2014
Michelle
AS
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Albert
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
Mary
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Chris
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Apr 18, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Mar 6, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night family trip Dec 27, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews