Stay is okay but I have been here a month and i pay more for my 5lb puppy then I do my room and there is no telling how long we will be here. I pay around it is 70.00 a week for my pup and around 300. 00 a week for the room i think I it should be 25.00 deposit and no more because they are supposed to be a family and (PET FRIENDLY) Hotel Just speaking […] from the hubby wallet. Read moreGenuine Hotels.com guest review
"Water went out!"
We were at a motocross event all weekend, when we got back to the hotel Saturday night there was no water! The toilet looked like it was all clogged up. There was nothing the hotel could do to fix it! Not very enjoyable!Genuine Hotels.com guest review
"Do not trust calling Hotels.com for help! SCARY!!!"
I called the 800 number when my flight was delayed in Houston. I told them to get me a hotel for under $100 close to the airport. This hotel was "scary"! No one would have paid the price I paid. Is your call center in the U.S? You need to educate your employees. I am guessing the rep that took my call is not familiar with Houston? Very upset!!!!!!! […] ! Read moreGenuine Hotels.com guest review
I have stayed here off and on for years and enjoyed it. But the last few times. I can't say that I have.Genuine Hotels.com guest review
Microwave and refrigerator was not provided in the room contrary to what was listed in the room amenitiesGenuine Hotels.com guest review
The staff was very friendly, very helpful. The rooms were clean, but nobody mentioned that it was an old motel with a new Baymont slapped on the sign. Old, old, old. Not like any other newer Baymont that I'm used to seeing. Thank goodness they gave such good service.Genuine Hotels.com guest review
"Clean and comfortable"
Lots of restaurant choices close by and a clean and comfortable room with free wi-fi and they allowed are small dogGenuine Hotels.com guest review
"Noises early am"
This hotel is under renovation. The construction crew started at 8am removing beds from about 1/3 of the rooms. They were painting the outside of another section. None of this was mentioned upon check in. This is not currently a 2.5 star hotel. Maybe more like a 1.5!Genuine Hotels.com guest review
The hotel is under renovation. If we had been informed we would have chosen another hotel. Pool was closed, guys working in the room next to us at midnight. The neighborhood isn't the best but it could have been worse. Breakfast could use a few more options like yogurts but overall for the price it was nice. I would stay again after the renovation. […] The staff is nice and they seem like they really care. Read moreGenuine Expedia guest review
much construction going on - other guests too loudGenuine Expedia guest review
remodeling in progress, I WAS told there was a restaurant, not trueGenuine Expedia guest review
Poor condition of room. Property under renovation. cheap rate.Genuine Hotels.com guest review
They had no working internet the day I stayed. I contacted the front desk several times and they said they were checking on it. If you are on business definitely avoid staying at this place.Genuine Hotels.com guest review
"ok for what we needed"
Ok, we stayed here because parents always stayed there. We needed quick cheap rooms. There ok, for what we needed them for.Genuine Hotels.com guest review
"Don't stay here!!"
No hot water, no wifi, supposed to be a non smoking room but had ash tray and ashes on table. Toile was clogged from another guest and we had to plunge it ourselves. Was on phone with wifi for an hour and a half and still couldn't fix it. Awful hotel for a Baymont!!Genuine Expedia guest review
"Terrible as much as it could be."
Don't let nice pictures of the hotel fool you. The rooms are nowhere near the ones shown in the pictures. Rooms are extremely dirty. The carpets are wet. Oh my god, those towels in the bathroom. They have so much hair stuck in the towel , they are curled between the stitches, and they smell terrible. The beds are as small as full size mattress. They […] say there is free wifi, but it never works. Impossible to connect to anything during the day and night. Read moreGenuine Expedia guest review
The staff was passable, rooms were ok. Keys hardly ever worked, hair on bathroom shower that did not come from someone's head, staff did bare minimum.Genuine Hotels.com guest review
"Worst hotel ever!"
I would not recommend this hotel to my worst enemy! PLEASE DO NOT WASTE YOUR TIME BOOKING THIS HOTEL!Genuine Expedia guest review
"Never going to stay here again"
I went through Expedia and they said this hotel is top quality. However, when we got to the Hotel the employee that handed us our door keys was extremely rude. We had asked for a 1 bed, king size bed, no smoking room and when we get to the room it reeked of smoke and also there was loud noises coming from the other side of the wall and it was hard to […] sleep. We left our "do not disturb" card in our door when we left because all the employees working there looked shady. Read moreGenuine Hotels.com guest review
Cigaret smoke and damage to a non smoking room. Only 2 towels in room.Genuine Hotels.com guest review
"Horrific stay. (DO NOT STAY HERE)"
Horrific stay a guy asked me in the parking lot for a bottle of urine cause he was not clean and his probation officer was coming to see him. They did not clean the room until 5:30 P.M. And complained about cleaning it free wi-fi what wi-fi TV reception was in and out will never stay here againGenuine Hotels.com guest review
"not bad considering then price"
Location was great easy access for on/off frwy. Surrounding area was a little shady... Staff friendly, rooms were small but clean. I would stay again if I had to. Not a 1st choice..Genuine Hotels.com guest review
"20 min from airport, big bed"
The room smelled a little funky, but the bed was clean and comfortable. Friendly helpful staff and nice breakfast.Genuine Hotels.com guest review
The room stunk like carpet fresh and mold.The carpet was badly stained. The shower had mold in the tile.Genuine Hotels.com guest review
Worst place I have ever stayedGenuine Hotels.com guest review
"Things are not always as they seem"
We were greeted by nice front desk staff. Our room was a king room, without a microwave or fridge, to our surprise. It was late so we quickly showered and got in bed to find that the sheets were not clean and the comforter was very musty. The front desk offered another room. The 2nd room was clean - smelled fresher; however, the new 32 inch television […] malfunctioned due an issue with the cable connection. The front desk staff member came to troubleshoot, although the hour was late. We appreciated that, but would have preferred an uninterrupted night. The breakfast is really continental - no meat or eggs. They really should upgrade the breakfast and make sure the rooms are clean and that everything is functioning properly. The clerk promised a 10% discount, but since I booked through Hotels.com, she could not honor her promise :(. Read moreGenuine Hotels.com guest review
Great local area to get awayGenuine Hotels.com guest review
"Closer to IAH and cheapest"
The helpful staff even stored my baggage for 9 days when I flied away in South America. Quite close, but 25 minutes by taxi. Clean, quiet and cheapest.Genuine Expedia guest review
"Ok Hotel in Strip Mall Wasteland"
Not much to expect next to a highway, but it did the trick. Staff was friendly, room had a huge stain on the carpet but whatever, I don't sleep on the floor. Bed more or less OK, water hot, good to go for the price. Now, the view.... gross. The highway noise was loud. The area was strip mall wasteland but then... it is what it is. I would stay again […] if I had to but next time I may sample the highway motel across the highway. Read moreGenuine Hotels.com guest review
"Wouldn't stay here again."
The beds were comfortable, but that is about the only good thing I have to say. We had to carry our luggage to 3 different rooms when checking in; the first room did not have the microwave and fridge that I was promised (despite the fact that I had just discussed this with the desk clerk!!) and the door lock was broken on the second room. We had to […] call maintenance to unclog both our tub and our toilet. Everything in the room was old and worn out, and the entire room and bathroom were not as clean as it should have been. Plenty of other hotels in the area... next time I will certainly look elsewhere. Read moreGenuine Expedia guest review
"Ok for price......."
When I first checked in the first room was not up to par, therefore I had to be moved. It was dirty, and the carpet was horrible. The second room was clean, but carpet was stained and looked really nasty. The only thing that made my experience bearable was one particular maid that really took her job seriously. She was great.Genuine Expedia guest review
Wifi was horrible!!!!Genuine Hotels.com guest review
The rooms smelt like urine, the bathroom flooded and they didn't accommodate me when the bathroom flooded. I would have rather slept outside...the homeless has it better than residing at this hotel.Genuine Hotels.com guest review
The rate was decent considering this is for construction workers who are there only to sleep and shower, the breakfast is a bonus!!Genuine Hotels.com guest review
"Affordable stay with some drawbacks"
We traveled to Houston for the first time to visit some friends in Tomball tX area. Being the first time there we were unsure of the area. Little did we Know that this hotel is located in the Greenspoint area... Locally referred to as Guns point. Not funny. We found out quickly on our first night as we were attempting to find the hotel that this area […] is heavily trafficked by the homeless and otherwise under privileged. We had three of us stay and we all felt uneasy coming back to the hotel late at night. Now the room: clean, bed and pillows were relatively new and comfortable, air conditioning worked fine. LCD TV 36 inch with about 10 channels. Bathroom was clean but had a little bit of staining on the tile. Not the best nor the worst room. Nice that it had a desk, but didn't need it. The "free wifi" was indeed free but it clocked in at a blazing 0.56 MbPS Breakfast: staff was very nice, but the selection was bad. Only the following items: Grape and orange juice Coffee and creamer (individual creamer things) Toast, waffles, bagels, blueberry muffins, 3 different cereals with milk No eggs, meats etc. If we had to stay over again we probably would have chosen a better part of town. BUT for the price of less than $50 a night it was an economical choice I could make again if I had to. I just may not want to. Read moreGenuine Hotels.com guest review
"love it here"
Loved it will be my first choiceGenuine Hotels.com guest review
I was not impressed with the 'look' of the Hotel as we arrived. The room was FAIR .... NEEDS UPDATING, and then I woke up the next morning to find 2 ROACHES running across the table .... YUCK! Will not be staying here again!Genuine Hotels.com guest review
"I want at less half of my money back!"
Management rude and doesn't know how to communicate professional. It's as if they forget you paid to stay there. Very unsympathetic. The 2 Indian ladies (managers) truly needs to attend a class to learn to communicate professionally and to learn customer realtion aspects.Genuine Hotels.com guest review
The experience was a little less than ok. sketchy area, guess, and cleanliness . I have had much better experience with the same band else where in Houston for the same price.Genuine Expedia guest review
"WE RECOMMEND BAYMONT INN TO ALL MY FRIENDS"
Our stay was pleasant, the only thing was when I booked it online they told us we had everything we wanted but we didn't. we were tired when we got in so we went on and keep the room anyway, We got the bottom floor and the continental breakfast. we didn't get the microwave and frig in the room. I know now to call the hotel itself to get that done correctly. […] Everyone was really nice, they made our stay comfortable Read moreGenuine Hotels.com guest review
I need to reconfigure the electronic key every day for no reason. The staff were not pollite at all. The breakfast bar was horrible with just coffee, oats and waffle. No refrigerator and microwave in the room. The room carpet smells horrible.Genuine Expedia guest review
One of the motel rooms had mold. You could see it on the wall above the dresser where they tried to cover it with a picture. Another motel room had problems with the toilet flushing. The staff was very accommodating and helpful.Genuine Hotels.com guest review
"The room wasn't clean"
The room wasn't clean, when reported, they said the house keeping already left. Provided me additional sheets that I could use to replace myself. Asked if I could be placed in a different room, they they said they don't have similar rooms available, or the ones available or smoking ones.Genuine Expedia guest review
"Motel in an OK area"
The hotel was kind of in the ghetto. Lots of semi trucks stay there. The continental breakfast is nothing. It was only 45$ a night... You get what you stay for. Would not stay again.Genuine Expedia guest review
the hotel was very loudGenuine Hotels.com guest review
Rooms were gross. Staff was unprofessional. Pool was a bacterial breeding ground. Don't waste your time.Genuine Hotels.com guest review
"Hotel on hwy 45"
Horrible place to stay. Carpet was damp. There was hair on the towels. Bathroom was very dirty.Genuine Expedia guest review
I don't recommend staying here if you can afford a better place. Room was dirty. Pool was dirty too.Genuine Hotels.com guest review
"This place needs some work"
No Wifi The cable TV quit working after an hour; the front desk said they would send someone but they didn't. The desk chair was broken and the floor was so dirty your feet turned black walking across it.Genuine Hotels.com guest review
Room was nice and clean but the hot water in the shower didn't work to good. NO BED BUGS as many reviews have stated. Will stay again my next visit.Genuine Hotels.com guest review
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