Noisy fan. Unreliable wifi. Internet was down 2 out of the 3 days I was there.Genuine Expedia guest review
"Looks scary on outside, but rooms not too bad"
I have never experienced the level of rudeness from an entire hotel staff as I did here. Checking in the desk clerk literally tossed my key to me while on the phone but did manage to announce to all the scary people behind me my room number. When the cable went out (several times) I called to report it but got nowhere. I let it slide overnight and reported […] it again in the AM - the cable being out was not the problem - I understand these things happen - but when I went to the front desk to ask if they had made any progress, she said she had to have 3 complaints before she would call in the service order. I asked "three?" and she actually yelled at me and said don't put words in my mouth - I did not say that. Forget trying to obtain soap for your room. Forget trash removal. And bring ear plugs as the noise from Jake brakes on the interstate sound like they are in your room Read moreGenuine Hotels.com guest review
"Hotel Stay at Baymont Inn"
The rooms were clean and well maintained and all facilities were in good working order. My only complaint was there was no microwave or refrigerators in the hotel room. It is close to all the major shopping areas and restaurants. Staff was courteous and professional.Genuine Expedia guest review
"affordable hotel near airport"
only could spent less time in hotel. overall hotel was ok. breakfast was ok.Genuine Expedia guest review
I really enjoyed my stay. Very clean, very welcoming. Felt right at home.Genuine Hotels.com guest review
"Easy Location :)"
It was great !!!!Genuine Hotels.com guest review
"Great stay for a great price."
The front desk was very quick and nice, we were in and out of there in minutes which was wonderful since I was driving for 4hrs!! The room was a great size; not cramped at all and the beds were super comfty!! There was normal wear and tear in the restroom area but nothing that showed lack of cleaning. Great location as it sits right off the highway […] and we were about 15mins away from downtown. The only downer was the cable wasn't working that night I was there and there was no fridge. I didn't get to the breakfast as I slept in but the area looked clean and simple. Read moreGenuine Expedia guest review
"Giid lodging and location"
Good lodging at a very good price.....................................................................Genuine Expedia guest review
horribleGenuine Hotels.com guest review
"Nice and close to the airport!"
Great if you need to get to the airport and you live out of town.Genuine Expedia guest review
"Close to the Hwy 45"
Excellent customer services. Very good wireless connection than other Baymont Inns.Genuine Hotels.com guest review
"Okay if not hanging out there"
About 20 mins. N of downtown -- another 20 during rush hr. Starbucks about 7 mins. down the rd. Easy on/off highway. Cable signal was messed up during my stay and never got fixed. Overall, just eh.Genuine Hotels.com guest review
"Bad Customer Service"
Everything was good until we called the front desk for help & information. Female clerk was extremely rude, quick in response and not very friendly. To me that really reflects on your whole stay. When it was almost time to check out, we needed fresh towels and no one was willing to assist. They were more concerned about when were we getting out. I guess […] because everything was paid in advance. Whatever the case, we were not handled as good occupants. Read moreGenuine Expedia guest review
Service was great and I loved the cappuccino machine in the lobby. Everything was within walking distance. Had a great time!Genuine Hotels.com guest review
As far as upkeep and comfort, this hotel is great. The service was slow but not terrible. The ONLY downside to this hotel is it feels like a slightly unsafe place to be when you are outside. Its kinda sketchy.Genuine Expedia guest review
"You get what you paid for"
The women receptionists are rude and not helpful at all. I have kids traveling along and I request to get the room with fridge to keep milk but got rejected even I'm willing to pay extra. They asked us to store the baby milk in their fridge behind the front desk, come on baby needs milk anytime they want and I have to leave the room to get milk? The […] room smelly every time you entered the room, and its nonsmoking room. Basically you get what you paid for. It's not really around too many attractions. Read moreGenuine Expedia guest review
"Far north, but safe and fine."
The Hotel was a little further north than I had anticipated, but it made for a nice overnight stay, before venturing out to the museum district the next day. Overall, my family liked it.Genuine Expedia guest review
"Appearance isn't what is seems"
I didn't realize that the doors all had outside access and we were right next to a busy interstate. The outside pool was locked and closed. Even thought it was an 82 degree day. Staff nice, breakfast adequate, room find, but a very unsafe place to be.Genuine Expedia guest review
Overall, my stays have been great. This visit left a little to be desired, the cable lost the signal of a few channels and the toilet seemed to have trouble flushing. I understand that everything is not always going to be perfect, I could deal with the toilet, but the cable should always be up and running.Genuine Hotels.com guest review
"not so good"
The room itself was adequate but was labeled "non smoking" and there was an overpowerfing smoke smell. The freeway noise was extremely loud.Genuine Expedia guest review
"great location, price, and staff"
This hotel was really worth the price. The rooms were decent, and there was a very nice breakfast (that was included) each morning: bananas, apples, bagels, oatmeal, waffles, muffins, yogurt, juice, milk, coffee, donuts...a nice outdoor pool, and located right off of interstate 45 in Houston, TX (made it very easy to get places. It is not a 5 star hotel. […] But, the kindness of the staff and price was well worth it. Read moreGenuine Expedia guest review
"Clean and comfortable"
Clean place to stay. Good value for the priceGenuine Hotels.com guest review
Stayed there last weekend! It was great!Genuine Hotels.com guest review
"you get what you pay for"
the price was what attracted me. the carpet in the room looked faded and stained. parking was plentiful. centrally located for my use.Genuine Expedia guest review
"Nice place to stay"
Not fancy but clean, comfortable room and very reasonably priced.Genuine Hotels.com guest review
"you get what you pay for"
rooms are clean. downsides is that when I checked in it took the lady at the counter about 30 min to get me checked in even though I had a reservation. She must have been new cause it appeared the staff on other days were much faster at their job. The water went out for a few hours midday but I think that was a freak incident. Overall if you need an […] affordable place to stay I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Renovated room, mediocre exterior"
I was not super-excited when I pulled in, as the fire hydrant in front of the hotel was spewing water into the parking lot, and the atmosphere surrounding the hotel looked a little shady. HOWEVER, the room was extremely clean and everything looked brand new- new paint, new sink, new furniture, etc. The room even smelled new. The nearby highway creates […] a lot of car noise, but I can sleep through anything. Overall, it was great for what I needed- a place to sleep and keep my stuff while I was working just north of Houston. Read moreGenuine Hotels.com guest review
"Million miles from the Bush Internationa Airport"
I wasn't at all amused by the over $40 taxi ride from the airport to the hotel; considering that when I booked it I was informed by the site that it is near the airport with shuttle service. When I got to the airport I was informed by the manager that there is no shuttle service and I was leftto my own devices to get to the hotel. After taking a taxi […] I discovered it is no where near the airport and that there are no restaurants near the hotel- - the closest restaurants are 5 miles away.The manager had a very callous attitude and not at all sympathetic...later she tried to backtrack but it was to late. Not happy at all about my experience at the hotel despite the cleanliness of the room. Read moreGenuine Hotels.com guest review
Took 2 1/2 hours to get checked in the Lobby once I had confirmation number. I have booked this hotel every week for 3 nights for the past 3 months. You'll offered me $20 for my trouble. You both aren't worth a darn. ThanksGenuine Hotels.com guest review
"Nice for overnight stay to shop Old Town Spring"
Room and bathroom were very clean. TV was pretty wobbly on it's stand but worked fine. Hotel is on the freeway feeder so traffic noise can be heard but not too badly. Continental breakfast was ok. Overall for the price very good.Genuine Expedia guest review
"1 night stay"
Rent the hotel b/c our flight came in late at night and we were going to drive out of Houston the next morning. The price is cheap, but not an upscale hotel or in a good neighborhood. My wife was afraid to stay here and did not want to spend the night. It's has more of a motel feel, so you get what you paid for.Genuine Hotels.com guest review
Other than being a little difficult to find way in, despite being on frontage road off of I-45, the hotel met all expectations. Good solid, price is right hotel.Genuine Hotels.com guest review
"Not as presented in description"
They would not put me on the ground floor even though I has requested it AND the parking lot only had about 20 cars and 2 big trucks for over 100 rooms. They said everyone has checked in and then left to go to lunch! There were at least 4 vacant rooms on the ground floor diectly undr my room and 4 vacant rooms on each side of mine, so they lied when […] they said they were booked up. There was no refrigerator or microwave in the room even though it side there was on the web-site. I was glad to be staying only one nught and won't go there again! Read moreGenuine Hotels.com guest review
Housekeeping need some work. The toilet had urine still on the back of it, asked for extra towels got less then what I checked in with and didn't change the sheets. The front desk staff was wonderful. Breakfast was OK.Genuine Hotels.com guest review
"Good desl for the price !"
Pretty clean beds and rooms , goid value for the price .Genuine Hotels.com guest review
"Staff pleasant and room was comfortable and clean"
The staff was pleasant and called our room after check-in to make sure we were satisfied and if we needed anything. Our room was extremely clean and comfortable. This hotel accepts pets at no extra charge which is important to us, as our dogs travel with us. Also the price was reasonable.Genuine Expedia guest review
GreatGenuine Hotels.com guest review
"Close for shopping"
The room was fine, clean and quiet but they have no elevator, as the place looked to have been possibly a older motel they tried to upgrade. The pool was needing work and the stairs smelled of beer and something dead in the trash cans. It looked like bullet dents in a few doors ha ha but our room was fine. We had a late dinner and when we came back […] everything was quiet and the clientel looked to be of a better class than you would expect. Read moreGenuine Hotels.com guest review
"was a laquinta"
great room for the price, everything was great, the neighborhood is getting better.Genuine Hotels.com guest review
It was really nice for the amount I paid. Nice breakfast quality in the morning on weekdays.Genuine Hotels.com guest review
"No Maid Service"
The hotel room was comfortable there was not a refrigerator or a microwave as the internet says in the room and the light on the dresser had to be unplugged every night or it would flash on every couple of minutes once unplugged we slept fine. There was absolutely no maid service the entire three days we were there not for towels not for trash not for […] anything never saw anyone take care of our room. Breakfast was pretty good no complaints there. Read moreGenuine Hotels.com guest review
Not amazing, not horrible, but if you need a hot shower, a bed, and some breakfast, its a good dealGenuine Hotels.com guest review
"Good place for cheap"
Beds were very comfortable. Rooms were nice for the low price. Had a hard time getting there with navigator cause it didn't tell us to exit way before the hotel. Was happy staff.Genuine Hotels.com guest review
"Saving money sometimes is not wort it!!!"
Fist all I had great expectation about this hotel chain. But when I got to my room everything change the moment we got to our room. The room had ant in the bathroom, my bed didn't have pillow covers, and i didn't have any soap r shampoo in the bathroom.Genuine Hotels.com guest review
"Cheap price, clean lobby, friendly staff, hot room"
The a/c didn't keep the room cool. None of us slept well because it got so hot. Nice staff.Genuine Hotels.com guest review
I enjoyed my stay, and would recommend this hotel to someone else.Genuine Hotels.com guest review
we arrived at 7am and could not check in because of no rooms available but we had reservations that stated arrival time 3am ....horrible stay clean hotel but poor organization.Genuine Hotels.com guest review
This hotel was awful. It was scary and gross. The shower head was messed up. The people all around us partied all night. Will never stay there again. And may not stay at Baymont ever again!Genuine Hotels.com guest review
"Ok for the price"
Moldy smelling but what in Houston isn't. Otherwise a clean well working roomGenuine Expedia guest review
"Near son's school"
OMG! This was by far the worst hotel I have ever stayed in. Due to an accident on the highway, we didn't get to the room till 11 p.m. The minute we opened the door, the room smelled like mildew and cigarettes, though it was supposed to be non-smoking. We were so tired, that we didn't even call the front desk. I soon found out why the room stunk though, […] the carpet was soaking wet. The next morning, the toilet wouldn't flush. I called the front desk and was assured someone would be there in 10 minutes to fix it. We left to run an errand, and we got back, no one had came. I called again, and a guy who didn't speak English showed up. When we checked out, I told the attendant how bad everythiing was, and she said, "Oh, well, you're leaving now." Unfortunately, we had left some pillows behind, and how to go back later to get them. The clerk led me to the room, and when we opened the door, the smell hit her, and she commented how awful the hotel was. But, like she said, we were gone, and so it no longer mattered. Never stay here! Read moreGenuine Hotels.com guest review
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