"The room wasn't clean"
The room wasn't clean, when reported, they said the house keeping already left. Provided me additional sheets that I could use to replace myself. Asked if I could be placed in a different room, they they said they don't have similar rooms available, or the ones available or smoking ones.Genuine Expedia guest review
"Motel in an OK area"
The hotel was kind of in the ghetto. Lots of semi trucks stay there. The continental breakfast is nothing. It was only 45$ a night... You get what you stay for. Would not stay again.Genuine Expedia guest review
the hotel was very loudGenuine Hotels.com guest review
Rooms were gross. Staff was unprofessional. Pool was a bacterial breeding ground. Don't waste your time.Genuine Hotels.com guest review
"Hotel on hwy 45"
Horrible place to stay. Carpet was damp. There was hair on the towels. Bathroom was very dirty.Genuine Expedia guest review
I don't recommend staying here if you can afford a better place. Room was dirty. Pool was dirty too.Genuine Hotels.com guest review
"This place needs some work"
No Wifi The cable TV quit working after an hour; the front desk said they would send someone but they didn't. The desk chair was broken and the floor was so dirty your feet turned black walking across it.Genuine Hotels.com guest review
Room was nice and clean but the hot water in the shower didn't work to good. NO BED BUGS as many reviews have stated. Will stay again my next visit.Genuine Hotels.com guest review
Very accessible too highway and shopping centersGenuine Hotels.com guest review
There was no internet service. No refrig or microwave either. Very disappointing.Genuine Hotels.com guest review
"Paid for and di not staff. Drove home for 5 hours"
The staff was rude and unprofessional. Entrance to the rooms was from a dark parking lot. There were men hanging outside the rooms. Was very uncomforatable and refused to sleep there. Waste of money and I could have used the sleep had to drive through the night to get hom for 4:30am. Not a decent place at all.Genuine Hotels.com guest review
The room was clean and comfortable, breakfast was slightly different every day and delicious. Plenty of choices, excellent coffee.Genuine Expedia guest review
"A very nice hotel close to most everything."
I had a very good experience at the hotel,only one thing I think need to make it better is a real coffee pot,tatt make more than one cup ,and to put more than one pack of coffee in the rooms,oter than that everything was great.Genuine Expedia guest review
"Trip to a Family Reunion"
I found the room to be very clean and comfortable. The room service great. The staff friendly and profficient.Genuine Expedia guest review
The service was really good. They took of our extra needs really well. The location was easily accesible to everywhere we wentGenuine Hotels.com guest review
"Time in Houston"
The actual hotel stay was overall what I would consider OK. It was not quite what we were looking for when considering a hotel room. The ad seemed to over promise and under provide, but it was overall a very clean hotel and the staff were very kind. If I was going somewhere that I would be spending a lot of time in my room I would choose another place, […] but we were just looking for a clean, safe place to sleep and they provided that. Read moreGenuine Expedia guest review
"conveniently located and price was right"
The stay was enjoyable. did not care for all of the truckers. Arriving late in the evening, it was intimidating to see a bunch of men hanging outside of their rooms smoking - a little scary too! At first I wasn't sure what my family and I had gotten ourselves into. Once in our room, everything seems secure enough and accommodations were suitable. The […] non-smoking room did still seem to smell of smoke and we did not care for that. Read moreGenuine Hotels.com guest review
"You get what you pay for!"
Hotel Staff: Reception at check in desk was extremely unprofessional. My daughter and I witnessed her yelling at a guest in front of other people. Misleading information: Under description of room "A coffee/tea maker, a microwave, and a refrigerator are provided." Only a coffee maker was in the room but was broken. Continental Breakfast was a joke: […] I went at 8:00 to get breakfast with daughter only to find out there was nothing left. Other guest were complaining to the receptionist and she began to yell at people saying she can't get anymore for anyone. Pool: Was gross, they clearly are not cleaning the pool at all. Towels: When booking we put 2 adults 2 children and only got 2 showering towels. How is this acceptable? Read moreGenuine Expedia guest review
"Not bad for ONE night"
The room was quite comfatable, although we did ask for a smoking room, we got a non smoking. Front desk people were friendly. In general, a very pleasant stay.Genuine Hotels.com guest review
"Hotel near lots of restaurants"
The staff was outstanding. The rooms were ok, you get what you pay for. We went for the weekend to go to a concert in The Woodlands. The drive was not long from hotel. I would recommend hotel Iif you'll be staying for the night.Genuine Expedia guest review
"Not too bad for the price."
The rooms could use better cleaning inside and out. There was a shortage of plugs in our room for charging devices. I wish we would have had queen sized beds because it's very difficult to sleep with two people on a double bed. The price was good but the place could use some improvements. Not bad for a cheap hotel for a night or two.Genuine Hotels.com guest review
"Pretty Good Overall"
I was pleased with my stay except that the wi-fi was inconsistent.Genuine Hotels.com guest review
simpel hotel near the airport. Bit of lack in maintenance, dirty carpet, paint job to be done.Genuine Hotels.com guest review
"It was ok"
For the price I expected more! Our room was ok except thank goodness we brought lysol as there was blood spatter on the wall of the bathroom and a dirty towel on the back of the door. Breakfast offered was great the first day but the second day they were out of almost everything. The staff was ok except they would not give us more than two towels when […] there was five of us registered in the room. Read moreGenuine Hotels.com guest review
"Close to family, and easy access to head home"
It was fine. Appreciated the continental breakfast and the fact they gave us a handicap room even tho we had not requested it, but had simply said we needed a 1st floor room. The staff were kind and helpful. Our only complaints would be that our bathroom door latch would not catch, therefore would not close tight; and it would have been more sanitary […] if the trash cans had been lined with plastic bags. Otherwise no problems. Thanks Read moreGenuine Hotels.com guest review
"I was not happy."
The AC didn't seem to cool down the room much. The carpet wasn't clean. The room had a roach on the wall. The front desk had an employee who was very rude and not sympathetic at all to the fact that my daughter possibly lost her keys in the room. She refused to have a housekeeper check for us and hung up on me.Genuine Expedia guest review
"My first visit in Texas"
My visit was great...my room was kept clean everything replenished towels, coffee, soap, tissue, I had a very large comfortable bed. At first I didn't have the piece needed to make my coffee in the room, but the next day one was in my room.. so the cleaning attendance was really doing a good job of maintaining things. The one thing I didn't like, the […] washing machine and dryer was not kept wipe down after use...they were filthy...I went to a laundry mat near by, there was an attendant there but their machines was dirty in appearance also...I don't know its just me, if you use a machine wipe in down after use...also folks threw too many cigarette bucks around the stairs...other then that I had a comfortable stay...I would stay there again...thanks. Read moreGenuine Expedia guest review
"It can be better"
The carpet in the room smell really bad it had holes .the windows had see true curtains ..so if we want sleep late the sun was on my face & @ night the lite from outside also. I pay extra for a none ssmoking room & they still give me a smoking room.so it smell dad .. when we got there the person in the front that was going to give us the room she had […] a really bad attitude towards the customers not only with us no manners at all ..I don't know way they have people there with no good customer service.. I was so disappointed. Read moreGenuine Hotels.com guest review
"Great for the Rate"
The front desk had great friendly customer service. I felt safe and there were not incidents. My only issue was that there were not trash liners put in the trash cans my whole 3 days of staying and I have to tell the housekeeping to clean the toilet which had hair on the back that was there when we arrived, also when drying off with the towels I keep […] feeling other peoples hair, you could tell the towels had been washed they just had hair attached to them. Read moreGenuine Hotels.com guest review
"Budget option if OK with driving long distances"
I chose the Baymont because the price was good - the low rates more than made up for the extra gas I burned getting to and from Downtown Houston, though expect to deal with the freeway traffic. No problems with my room - it was clean and comfortable, if nondescript. The hotel is a little rough around the edges - I sometimes heard other guests making […] noise in neighboring rooms and on the external corridors - but it's still a good deal if you're willing to accept what you're paying for. Read moreGenuine Hotels.com guest review
"nice for a reasonable price"
Only here for an overnight stay...rooms were nice for the price. Great location right off the freeway.Genuine Hotels.com guest review
"YOU PAY FOR WHAT YOU GET"
VERY INEXPENSIVE, NOT THE CLEANEST. NOT IMPRESSED WITH THE CLIENTELE.Genuine Hotels.com guest review
The hotel was convenient for me. It was hard to locate at first but it was due to my gps error. It is located right off I 45. Conveniently located around several restaurants and shopping centers.Genuine Hotels.com guest review
"VERY VERY DISAPPOINTING!!!!!!!!!"
I was so very disappointed in the motel first we got there at 3:30 and were supposed to be able to check in at three and our rooms were not ready she said she one was ready but would have to check for the other one when I said I had reserved two rooms and would like them close she replyed she didn't know if she could do this because they were running […] behind time in getting them cleaned I asked if she would check so instead of checking on this she went ahead and checked in two other people leaving me to wait till she was done with this before she would check on a room for us which had been reserved for some time. finally she did get two rooms side by side. we were traveling with children so I wanted to give my 4 year old a bath rather than a shower but the bottom of the tub was so brown I wouldn't allow him to sit in it . I am not a complainer and we have stayed at baymont several times here in Illinois but this visit was certainly not up to the stanards we are accoustomed to. Read moreGenuine Expedia guest review
Tamika went above and beyond to make our stay great. She let us check in early and made sure we got breakfast even though we over slept and missed it.Genuine Hotels.com guest review
"Happy I chose the Baymont Inn!"
We rented 15 rooms for 3 basketball teams and parents. No one was disappointed after the weekend was over. The front desk service was the BEST I HAVE EVER HAD!!!! Beds were very comfortable, and the rooms were neat & clean. This is what I wanted- a 2 star hotel that was clean & comfortable and would save our program lots of money. Would advise everyone […] if this is what you are looking for, book at the Baymont. Read moreGenuine Hotels.com guest review
Do they just slap Baymont Inn on and old run down days innGenuine Hotels.com guest review
"Not the nicest, but bettter than most at this rate"
The hotel was clean, but out-dated. The staff was very friendly. The neighborhood is not the greatest, but most renters are there long-term and look out for one another.Genuine Hotels.com guest review
Pool had to much bleach in it. Bathroom door wouldn't close moved us to another room the bathroom door wouldn't close in the second room. Room was supposed to have fridge and microwave didnt have one when I asked the lady at the counter about it she said to take it up with the website I booked it thru.Genuine Hotels.com guest review
I would come backGenuine Hotels.com guest review
"OK, if you just need a cheap room for one night"
Bad part of town. Carpet smelled. Online said the room had refrigerator and microwave--got there and they said that was an upgrade, however, they "upgraded" us without charge since it said that online, so that was good.Genuine Expedia guest review
Dirty room. Dirty towels. At 3 in the morning someone was beating on my room door and I didn't feel safe. They did not have any security.Genuine Hotels.com guest review
For what we paid, my wife and I were astounded at what we got. Definitely feel like we got more than what we paid for on this one.Genuine Hotels.com guest review
"Consider Better Security"
Every thing was really nice but at night people were sitting on the steps or hanging around the building so I did not feel safe, that was my greatest concern, and safety is very important. Not knowing if the people are guest or visitors made me uneasy and I refused to leave my room when it got dark or late in the evening and I was only 2 doors (rm 105) […] from the main lobby so that is not good. If they increase security it would make all their efforts pay off big time. Read moreGenuine Expedia guest review
I got room at 5:30 PM and then we went to houston downtown and all. We back at 2 AM and i say one BIG cockroch in my basin area. Room was very durty. I don't recommand this kind of cheap, dirty, weate of money hotel. I talk to front dest girl but she didn't take it seriously. Over all this hotel is TRASH.Genuine Expedia guest review
"Fair to good hotel."
For the location, the price is good, the service is good and it is close to many facilities.Genuine Expedia guest review
Noisy fan. Unreliable wifi. Internet was down 2 out of the 3 days I was there.Genuine Expedia guest review
"Looks scary on outside, but rooms not too bad"
I have never experienced the level of rudeness from an entire hotel staff as I did here. Checking in the desk clerk literally tossed my key to me while on the phone but did manage to announce to all the scary people behind me my room number. When the cable went out (several times) I called to report it but got nowhere. I let it slide overnight and reported […] it again in the AM - the cable being out was not the problem - I understand these things happen - but when I went to the front desk to ask if they had made any progress, she said she had to have 3 complaints before she would call in the service order. I asked "three?" and she actually yelled at me and said don't put words in my mouth - I did not say that. Forget trying to obtain soap for your room. Forget trash removal. And bring ear plugs as the noise from Jake brakes on the interstate sound like they are in your room Read moreGenuine Hotels.com guest review
"Hotel Stay at Baymont Inn"
The rooms were clean and well maintained and all facilities were in good working order. My only complaint was there was no microwave or refrigerators in the hotel room. It is close to all the major shopping areas and restaurants. Staff was courteous and professional.Genuine Expedia guest review
"affordable hotel near airport"
only could spent less time in hotel. overall hotel was ok. breakfast was ok.Genuine Expedia guest review
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