"My review was very comfortably"
Our stay was beautifulGenuine Hotels.com guest review
Hotel room was not at all clean and in condition to stay...we did not like and had to leave early.Genuine Hotels.com guest review
OkGenuine Hotels.com guest review
"Very nice hotel"
We are still currently staying here and we haven't had any problems or issues. Very friendly and helpful staff. Clean and comfortable, huge bathroom, very clean also. Would recommend this hotel to anyone.Genuine Hotels.com guest review
HORRIBLE !! THIS HOTEL NEEDS TO BE SHUT DOWN!Genuine Hotels.com guest review
They were very rude.Genuine Hotels.com guest review
Not ever go to this hotelGenuine Hotels.com guest review
There much activity all night from people that l rents monthly is hard to sleep. I called the hotel before going over there to request a small refrigerator they agreed but when I GOT THERE THEY DID NOT DELIVERED AS promised. lots of trash all around from people that lives there is dirty I personally I would not stay there or recommend it to anybody […] . Read moreGenuine Hotels.com guest review
Room was not all that clean. Bathroom tub was disgusting and the towel holder you could clearly tell was ripped out of the wall. Would not stay her again not even for one night.Genuine Hotels.com guest review
The only good thing about my stay was that i wasn't there much. The first day had me going to the front desk to report that my TV wasn't working and that i didn't have a refrigerator that the reservation specified. The told me that the cable was broken, but that they had provided rabbit-ear antennas in each room. The cable was never fixed during my […] one week stay and i was stuck with only one channel (which didn't work that well). They fixed the refrigerator situation by wheeling in a refrigerator that was very rusty on the bottom of the door. Mirrors were missing from the wall, pieces were missing from the bathroom wall, the room smelled, and the carpet turned the bottom of my socks black. Also, my key card lost its access whenever maid service came by. Read moreGenuine Hotels.com guest review
The staff wasn't helpful at all. There was no cable or Wi - Fi access like it said online. Shower tub did not look clean. Overall not satisfied at all..Genuine Hotels.com guest review
Poor service and dirty.Genuine Hotels.com guest review
Neighborhood a little scary, shady looking characters in the parking lot at night. Room was fair and breakfast consisted of cereal and white bread toast with butter (in 1/4 pound wrappers) or jam (in a jar). Staff seemed OK.Genuine Expedia guest review
"Close to the cemetery"
The room was not a covered up, with chemical sprays, no-smoking room. The room did not smell like smoke at all. We were in town for a funeral and the hotel was just a few minutes from the cemetery, which if you are not familiar with the city makes it a great convenience.Genuine Expedia guest review
It was pleasant we had a ref, and microwave hot water and cleanGenuine Hotels.com guest review
Great nightGenuine Hotels.com guest review
the sheets were dirty when we moved in, the maids never even showed up two of the four days we were there.Genuine Expedia guest review
"Failed to fulfill pre-confirmed request.."
Tried to check in early, to which they said they couldn't, which is understandable. I did, however request a microwave at that time, to which they confirmed they would make SURE I would have one in my room. I arrived for check-in later that evening, and their system was down. The person who checked in before me had their personal information, driver's […] license and credit card, photocopied and laying face up on the counter. The person proceeded to do the same with my information, with other people waiting to check in behind me. I asked him to please protect my information by putting it in a drawer or something, and he seemed very disinterested. He told me that he could not get the microwave for me, which was a critical reason for choosing this hotel, as it was publicized on Expedia for being available upon request. Read moreGenuine Expedia guest review
"Not up to Baymont Inns & Suites standards. I hope!"
Our feet became dirty just walking on the carpet. The sheets were torn and we found some sort of seeds left on the sheets when the bed was made. That tells me that the sheets had probably not been changed from the previous guest. The sheets were also torn in several places. Several fixtures were severely rusted. Paint was peeling from the ceiling. Towels […] and washcloths were the same thickness and grit as sandpaper. You had to hold the toilet handle down in order to get toilet paper flushed, so we were afraid to use it for anything 'solid.' There was about a 3/16th of an inch gap along the latch side of the room's door, so there were mosquitoes in the room. When we checked out, instead of a receipt for me I was given a receipt with my name but someone else's address and credit card number (last four) on it showing a negative amount. We had no appetite for whatever might be offered as a breakfast, so we left early.... for Denny's. Long story short, if we hadn't arrived so late in the evening and had a Doctor's appointment early the next morning, we would not have stayed here, even though the room charges were non-refundable. Read moreGenuine Expedia guest review
"Very Helpfull Staff"
I had to come to Houston TX. for business and stayed at the Baymont Inn. Ms. Jade LeBeauf was very help full in making my stay enjoyable. I would came back in the future.Genuine Hotels.com guest review
"Bad location and not to be recommended!"
This Baymont-Hobby Houston hotel is the worst hotel I've ever stayed in! The location is so scary and dark. The guests are laud and they keep coming even past midnight, no respect for other occupants. The room, the picture looks great but the real room...not recommend. Signs of deterioration and not well attended: light switches, table, shower tab, […] ceiling, ac...I was not able to sleep comfortably the whole night. DO NOT BE DECEIVE WITH THE PHOTOS DISPLAYED! Read moreGenuine Hotels.com guest review
"Go somewhere else!!!"
Front desk staff rude and unfriendly. unwilling to accommodate whatsoever for amenities that were listed by the hotel and not supplied. Staff very defensive and it's understandable due to the horrible "street" guest that were there. But the staff must be trained to be "NICE" whether you're a street thug or royalty. Room was not cleaned and towels not […] changed. We stayed there just a couple of days and were out immediately!!. Location is ideal but I DO NOT RECOMMEND THIS PLACE AT ALL GO SOMEWHERE ELSE. Read moreGenuine Expedia guest review
"too deep inside road hot to find"
it not clean hotel,too much noise at night, no friendlyGenuine Expedia guest review
"Drive way in is hidden a bit."
Hotel stay was nice but there was no iron in my room to iron my cloth. No wifi connection it asked for a password which I didn't have or was given one either. I have stayed there before over all is ok to sleep in after all.Genuine Expedia guest review
"Please don't stay there"
I will not recommend,to anyone. My experience was terrible.Genuine Expedia guest review
"a bad dream"
Bad expirence did we have on this location prostitucion , drugs, is all around you rooms are nasty I will never visit this hotel again they need to send me and apologyGenuine Hotels.com guest review
The hotel was unkept,the room had an bad odor.it had mildew in the window .the carpet needed to be pulled up.the tub did not look like it had been cleaned in forever.i would not reccommend this hotel to no one. You get what u pay for.Genuine Hotels.com guest review
It was the worst stay. They promised refrigirator in the description of the room, but would not provide it. We ordered room for 4 persons, they did not provide enough towels. On any request they answered by "sorry, we have no now".Genuine Hotels.com guest review
I was so upset that they ran out of tissue and told us there was nothing they could do :(Genuine Hotels.com guest review
Not satisfied no phone in the room and when asked there was a curt reply that it has been sent for repair. No coffee maker in t he room. The TV was not working The neighbourhood does not have any shops even for a bottle of water. I would not recommend this hotel at all for a business travellerGenuine Hotels.com guest review
If I could give this hotel a 0 I would. it was dirty, run down and dangerous. We were a late arrival from the airport or I wouldn't have stayed there, it was cleaner in our car, our room was dirty, there were cigarette burns in the sheets, the rusty shower bar fell off the wall, there was a hole in the ceiling, the lampshade was torn apart but shoved […] over the light bulb. When we left the next morning, there were fried chicken bones outside our door, someone had peed in the elevator and there must have been a fight as there was a bath towel with blood all over it. When I said something to the manager he just said sorry. Read moreGenuine Hotels.com guest review
The smell of the cigarettes was unbearable and disgusting, I left the hotel smelling like cigarettes.Genuine Hotels.com guest review
"Horrible, stay away."
We payed extra for a refrigerator and got a room without one. We were told there were no rooms available with one and we were told we wouldn't be refunded. We took pictures of a moldy wall in the closet, badly stained bath tub, badly stained carpet, ceiling peeling, AC unit didn't even have a cover so bare metal was showing, no clock in room, and there […] was no smoke detectors in the room. We asked to talk to a manager and was told one isn't there. We asked to talk to one via phone and we were told that they were not to be distributed so they couldn't get them for us. Read moreGenuine Expedia guest review
the wrost place that i have ever stay, expendia should not listed, i went to another hotel, BAD PLACE Can i get my money back?Genuine Expedia guest review
"Horrible! We were only there for 15 mins"
We were impressed by the reviews and pictures on the website. When we arrived the lobby was nice and comfortable. Driving around the complex, our room was in the back, it was a little unsettling. Graffiti all over the walls and paint chipping off, more graffiti on the elevator door. When we arrived at our room as soon as we opened the door we all started […] coughing from the overwhelming smell of bleach and upon entering the smell did not dissipate. I went to use the restroom and the bathtub had large rust spots all over, and the shower curtain was just 2 cheap liner nothing more. And there was half a roll of toilet paper, no extra rolls. All the washcloths were stained brown and smelled of bleach. When we went to pull the sheets back on the bed, the entire set of bedding had a giant cigarette burn down to the mattress as if no one had changed them. We got the overall impression that it was a cheap crack motel, for lack of a better phrase. Read moreGenuine Expedia guest review
dirty carpets, bed sheets, toilet accumulates water on the floor.Genuine Hotels.com guest review
First of all, hotel was hard to get to, on a back parking lot to an old strip center. Second, I paid extra to have a fridge and iron, neither were available.. the internet wasn't available either./ The pool? It was GREEN.. and the "breakfast" was stale bread and cereal. I was booked for three nights, but checked out after the 1st night and went elsewhere. […] I was in town for a funeral, and this place did nothing to reduce the stress for my kids or myself. They gave me a song and dance about refunding my other two nights (I pre-paid all nights through Hotel.com), and I'm still waiting on my refund a week later. I will NOT stay here again. Read moreGenuine Hotels.com guest review
"Do not stay..."
Its very bad and not recommendGenuine Hotels.com guest review
Unfortunately this was so disappointing and should not be be a 2.9 total. The room was dirty, everything was very old, heard lots of complaints of broken items in rooms from other guests, and breakfast consisted of 2 cold cereals and white bread slices. We don't usually change rooms and don't need fancy but was ended up finding a different hotel after […] 1 night. Read moreGenuine Hotels.com guest review
"Don't do it!!!!"
I should have paid more attention to where it was located. My first trip to Houston and I am way less than pleased. I think motel 6 would have been better. They never had towels the pool was green. Customer service was horrible from check in. The female behind the counter was too into her phone than checking me in. She also had a bad attitude and didn't […] explain anything to me as far as charges. I do not suggest ANYONE stay here. Read moreGenuine Hotels.com guest review
Location away from strategic, hiding behind the mexican restaurant. No shuttle from airport to hotel. Public transportation about 5 miles away. Horrible if you do not have a car. First night I got sting and sticky sheet, second night they changed. The carpet wet and oilly, if you barefoot inside your bedroom, your feet will be wet, dirty and oilly. […] Every night I have to report the key was not working. Read moreGenuine Hotels.com guest review
It is not a superior hotel, but for the money it was OK.Genuine Hotels.com guest review
"I believe it is full of drug dealers."
Please get undercover drug agents to purge this place of drug deals.Genuine Hotels.com guest review
It was like nightmare. I could not sleep. A lot of mosquitos. Dirty. Only one icemaker machine works out of 6. I'll never stay in this hotel againGenuine Hotels.com guest review
I didn't bother to stay since it was in horrible experience! I didn't bother to get my refund despite of awful customer service. It had a horrible smells , no towels, swimming pool was dirty and ect.Genuine Hotels.com guest review
"Clean rooms, no wifi, very noisy AC in rooms"
Very clean rooms, if you travel this one will do it.Genuine Expedia guest review
Comfy bed is about the only good thing about our stay.Genuine Expedia guest review
The room smelled of stale smoke even though it's listed as non-smoking. The ceiling plaster falling down a little bit every night onto the carpet in the corner of the room, in a form of fine powder. The light in the bathroom did not work even after several attempts to request for repair. No bath towels ready, had to go to front desk every time to request […] for new ones. Noisy air-conditioning, comes and goes at will. Unsavory characters among the guests, one day, police had to arrive because a fight broke out and one of them pulled a knife to threaten the others. Our worse experience ever, definitely will never return there and of course, no recommendations to anyone. Read moreGenuine Expedia guest review
Could not use the pool because it was to dirty. Towels had boot prints on them. Internet did not work in the room. I would not recommend anyone stay here if cleanliness is important to you.Genuine Hotels.com guest review
"NO towels available?"
We had "one" bath towel and two hand towels. When I asked for a second bath towel and a wash clothe, I was informed none were available at this time. The continental breakfast consisted of white toast and cereal. WT?Genuine Expedia guest review
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