"U get what u pay for!"
Wifi doesnt work and we were given a smoking room, which smells BAD!Genuine Hotels.com guest review
This was the worst hotel I have ever stayed in...long black hair in drawers and on floor, stains on walls, ceilings, counters...you name your fear, it was there. I ALWAYS buy the near cheapest hotel that comes up on hotels.com (across the US and Europe), but this place was the bottom of the barrel. I ABSOLUTELY would spend $30 more and get anything […] else. I am surprised there are hotels like this around still. LISTEN TO THE POSTED REVIEWS on this one!!!!! Read moreGenuine Hotels.com guest review
The tub wasn't clean they light socket was coming out the wall the outside was trashy. It's just's not livable not even for one nightGenuine Hotels.com guest review
The hotel was not worth the rating it had. It also was very disgusting. The other guests were very sketchy and scary. You REALLY get what you pay for. Never againGenuine Hotels.com guest review
"Baymont Hotel - Houston Hobby"
I have stayed at this Baymont several times. It serves my needs in having an affordable price and being located generally close to where I need to go for each of the 4 or 5 days I am there. The rooms are comfortable and reasonably clean. I think that maintenance of the hotel is clearly lacking, though. There is an obvious water leak in piping near the […] swimming pool that has apparently been leaking what must be many thousands of gallons every month. Also, the WIFI connection never worked in my room. I had to go to the lobby to get connectivity. Not much fun after an already long day. Lastly, Baymont has only a few rooms with mini-fridges and charges an extra $5 per day for this. What a ridiculous management decision. I found that cheaper marquee hotels have no issues with providing mini-fridges. Since I stay for 5 days, the fridge allows me to save on my food budget. Read moreGenuine Hotels.com guest review
"Worst experience ever..."
I work for an Airline. I went for a training at Hobby Airport. I picked up that Hotel because a coworker recommended it . I drove from Dfw to Hou. Arrived at 1200am. I was so tired of driving.What I can say: It was the worst experience ever. Starting with the customer service representative. Everything looks old. the main door was closed and they talk […] to you through a window. It was so impersonal and not the best customer service at all. After that the lady gave me room 209. I went to the room and when I open the door it was the most disgusting room I've ever seen. It has mold on the floor, the beds were not ready. Refrigerator open... not working. Smells awful. It was HORRIBLE. I went to the lady back to the window and told her that room is not ready. After that they assign me another room. When I moved to the other room smells so bad too. Room looks old, ready but The bed sheets were dirty. It was horrible. I told the lady (Juanita) I was leaving. It was the worst experience ever. She told me to call the day after to talk to Manager Nick so they can reimburse me the money. I call. Never answer my call. And I am still waiting for my reimbursement. I think $50 is nothing but I am making sure no one need to go through what I experienced. After all I ended up in Super 8 hotel... Lot better and also not expensive. Read moreGenuine Hotels.com guest review
We liked the layout. We did not get what we reserved online instead on a king we had to take two single beds. There were no towels in the room we had to go down stairs to ask for them. There was no frig or microwave in the room. We have made multiple trips and have been staying at Motel 6 and for the same price you get these extras, but this hotel was […] a litter nicer looking out side and in. it was hard to use their access for our computers. they gave us a room for two but the supplies were set up for one person. We would stay again I guess but now we would be able to be prepared for the things we need that were not provided. Read moreGenuine Hotels.com guest review
"You get what you pay for, pay cheap, get cheap"
We learned our lesson, pay cheap=get cheap. Lobby showing signs of disrepair, pool dirty/not usable, unchecked water leaks on the grounds turning dirt into mud. multiple vending machines on the grounds, most were broken- even the orange juice machine. The continental breakfast was a joke. The closest soda was a 1/4 mile walk to the gas station. While […] the man at the front desk was kind, other staff was questionable. Seeing other tennants that make you think youre staying in a place that rents their rooms by the hour. We won't be staying there again. Read moreGenuine Hotels.com guest review
The place is very dirty & there are people walking around all nightGenuine Hotels.com guest review
"Not the best but it was okay."
I reserved online & once we got there the system was down & she didn't have any"smoking" rooms which was what I reserved. Couldn't get a refund because it was purchased through hotels.com. Very INCONVENIENT!!! Lots of drunks coming in and out. Tons of traffic through out the night. Our first time staying & our LAST.Genuine Hotels.com guest review
"Close to Houston Space Center and Galveston"
This hotel was just OK. The price was good and some parts were very nice, like the pool area. The WiFi only worked in the lobby. There was no refrigerator or microwave although the room was quite large and there was an ice machine. The biggest negative was the people who seemed to live there. Very early in the morning, their rides (I am assuming), would […] honk and the comings and goings of trucks and other vehicles were very loud. This happened each of the three weekday mornings we were there. I think if you stayed inside the pool area, this might not be as much of a problem. Also the breakfast consisted of two kinds of cereal, white bread, biscuits, and coffee. The juice machine was out of order and no warm food, or fruit. We walked to Denny's each day which was about 3/10's of a mile up the service road. While walking we were able to see that the area was very run down. In summary, if you are traveling and just need a bed for the night, it might be alright for you, but I will look for another place to stay when I return to Houston. Read moreGenuine Hotels.com guest review
"Very convenient to Houston Hobby"
There was nothing particularly impressive about the hotel other than the location which was very convenient to get to Houston Hobby. The rooms are large but worn. We just wanted a cheap spot near the airport and it served our needs very well for that.Genuine Hotels.com guest review
"Bad condition of hotel"
The hotel was bad on everythingGenuine Hotels.com guest review
"Airport hotel, quality OK"
We booked this hotel last minute when our flight was canceled and rescheduled for the following morning. The rate was very cheap and the hotel is average for a basic airport hotel. We were crazy enough to reach it by public transit - a bus from downtown and then walked 10 mins. No really recommended but hey, we did it. They gave us a room with 2 queen […] beds rather than 1 king (we didn't bother asking to change as we really were gonna spend only a few hours). Unfortunately they don't provide a shuttle to the airport so we ordered a cab for the morning- a few minutes drive and a few dollars. We left before breakfast was out so cannot comment on that. Overall a good deal for a pre-flight night. Read moreGenuine Hotels.com guest review
I enjoyed this hotel its not the best but I liked will stay againGenuine Hotels.com guest review
Great Location, Great Rates, Great Rooms, Great Breakfast!Genuine Hotels.com guest review
not enough towels, no bags in trash cans, no curtains to cover windows properly , when i was checking in at 3:15 they told they did not know if any rooms were cleaned. What? I had to come back and check in at about 5. Everyone was very nice howeverGenuine Hotels.com guest review
"Not in a good location."
Had a terrible four night stay. Took ten or so minutes to get the help to understand I needed a wash rag due to them not speaking English. Woke up at all hours of the night from people screaming and knocking on wrong doors. Will not stay at this hotel again.Genuine Hotels.com guest review
it was nastyGenuine Hotels.com guest review
"Way below expectation!"
The service staff are nice and courteous, but amenities are horrible. No wifi, people stole the router according to staff. Out of towels, can you believe that. Never heard of a hotel out of towel, you might as well close for customers until you have enough towels. The breakfast was pitiful, we didn't even bother staying for it. The choices were so limited, […] amount of food was little, the food counter was so messy, you don't even want to touch the food. Would definitely not stay here again. Read moreGenuine Hotels.com guest review
"never stay here"
This was the worst hotel I have ever stayed in. First they couldn't find my reservations from hotels.com so i had to call and cancel it. Then it Took 45mins to get checkeded in. There was only 1 towel for 4 people and the front desk said they couldn't get any towels until 11am. The bathroom door was missing and the sink was stopped up witch was discovered […] when my kids were brushing their teeth. There was No ashtray so my wife and I smoked outside until the mgr saw us and said if we were caught smoking outside again they were gonna add a $2300 fine. I will never stay at this owners properties again. He owns the super 8 and econo lodge as well (by hobby airport ) Read moreGenuine Hotels.com guest review
"Don't stay here"
really ... don't. It was $12 for a cab far one way. the room was horrible, bugs, water damage / peeling in the ceiling tiles. I called for a cab to pick me up, the front desk called my room to tell me it was there: oh wait, there is no phone in the room. I should have stayed elsewhere, but it was after midnight when my plane landed and the rental car […] agencies were all closed. Bad way to start a great work trip. Read moreGenuine Hotels.com guest review
The worse hotel ever. Tv didn't work. No phone in room. Wish I could get a refund but I booked the room after.Genuine Hotels.com guest review
"Do not stay here...you'll regret it."
This is the worstGenuine Hotels.com guest review
"Be careful of your surroundings"
This place is hidden away and with shady people. Got there about 10 at night and there where people standing outside for the lobby like waiting for someone or something. Then this old beat up car comes and almost hits us as we were pulling into the parking area. When we found a parking spot and were getting out of our car the other car had made its […] second trip around the hotel, that's how fast she was going. Then some man came running out to the parking lot weaving his hands for he to stop and when she did he told her he was the manager. My husband told me them to hurry up and get in the room, so no idea what happened next. As we were going into our room some shady looking guys came down from the stairs. In our room the it smelled like mold. We stayed there because there was a police car parked outside so we thought if anything goes wrong at least there was a cop close by. Read moreGenuine Hotels.com guest review
"Not a good place"
The room had: Stains on the rug, stains on the sink, in the tub. Lightbulb was missing from a overhead light. Only one set of towels for 2 people. waste basket had half full cup of coffee in it. Curtian was ripped. Cute landscaping, unfortunate that they don't take very good care of it. A lot of trash laying round. Paper, empty cans, dirt. Made a reservation […] with Hotels.com, and when I got to the hotel, they had no record of it. It took someone almost 25 minutes to find it. Read moreGenuine Hotels.com guest review
this was the nastiest hotel ever...Genuine Hotels.com guest review
"will not go there again"
information on hotels.com is wrong: there is no laundry facility, and the staff was not helpful at all.Genuine Hotels.com guest review
"too bad customer service to stay in"
we booked no-smoking room，but when we checked in，the desk gave us a smoking room that she didnt tell us…when we get in the room, there were full of the smell of smoke! cause i have asthma，i can't breath in any of smoking room. We went back to the desk, but the desk just said the only thing she can do is refund our money with sooooooo bad attitude. We […] have to contact hotels.com customer service to cancell my booking and choose other hotel by ourselves... As a traveller, I always use hotels.com to booking hotel, but Baymont inn nearby hobby airport is the worst!!! now we still stay in Houston, but I will not book it forever! Read moreGenuine Hotels.com guest review
No signal, WiFi was not working good at all but that's at needed to do school work but couldn'tGenuine Hotels.com guest review
"very bad at ;least receptionist let me have a ref"
very bad.The tv didnt work,nor the phone and the internet and the room smelled like cigarette.Genuine Hotels.com guest review
"not ok at all"
I went there for couple days. It is really weird. I stayed on smoking rooms, honestly, I did not feel secure there. Residance who lived there moved a lot. One night, at 5 a.m, I was surprised by a phone call from a man asking me to come to his room. That was really scary. The lady from room service did not speak English. She came once from all the nights […] I stayed there. I do not think I want to go there again. Read moreGenuine Hotels.com guest review
location convenient to airport but the facility had a tired look with pool closed by the city health department and the parking lot was littered and dirty.The neighborhood was noisy throughout the night making sleeping sporadic.Genuine Hotels.com guest review
"Very nice accommodations!"
This was my 3rd stay at Baymont Houston. Each time was a delight and a joyful experience. I love the accommodations and the atmosphere. The neighborhood is seedy but the complex is fenced. I always feel safe. More attention to the breakfast bar would be nice. I highly recommend this motel for both business or pleasure. Clean, efficient, economical, […] and conveniently located. Read moreGenuine Hotels.com guest review
It was horrible worst hotel in my life!!Genuine Hotels.com guest review
It was terrible booked room for 2 nights could not even stay for both nights I recommend you take this hotel off your site I don't want other people to have to experience what I did. Dirty, Dirty hotel was worst experience of my life!! Not enough towels and sheets were stained and rooms were suppose to be smoke free had horrible smoke smell in them […] . Read moreGenuine Hotels.com guest review
"Baymont 45 south"
For $50, what can u expect. But We stayed at much nicer baymont hotels. Service was good, room and pathway lightening was creepy. We have stayed here before about 6 or 7 years back, don't remember it being as bad. We always stay in this area and a few more $ somewhere is well worth it. Lots of people roaming the parking lot.Genuine Hotels.com guest review
Day 1- no refrigerator or microwave, as requested; broken coffee maker, no trash can. I paid for 4 days and should have left after the 1st day. I stayed here 3 years ago and it has gone way down hill!!! Maids left the trash in my room for 2 days straight, and I had to talk to the desk clerk to get the trash picked up- but she forgot, so it sat for a […] 3rd day. The maids forgot to clean my room or make the beds on day 3. By the 3rd day I told the clerk to forget about trying to find a fridge/microwave because there wasn't any point! Day 3 saw a guest's truck windows busted out in the front parking area and his truck robbed- the owner was right inside his room,10 ft. away. Rates were low and now I know why. Great Mexican restaurant in front, but don't wander back to this place- the street girls and dealers might get you! The towels and bed were soft and fresh- flat-screen was good, but the other amenities don't exist and there just isn't enough for me to go back! Read moreGenuine Hotels.com guest review
"hotel in trouble"
I tried this place for the price and location. the bed was nice and everything worked but the carpet was worn and stained. I got to see 2 rooms because the tv didn't work in the first. the first room's condition was the same as the second....microwave, coffee pot and minifridge at this place means, for a small additional charge you can get them brought […] to your room. wifi worked but barely. this place needs some remodeling and repair and replacement of lots of things. carpet, drapes, stairs, exterior paint, etc. Read moreGenuine Hotels.com guest review
"Think twice before booking"
TV was not working. Customer service was not existence. Room was not clean.Genuine Hotels.com guest review
the first night the toilet wasn't working next night we were infested with insects bites after next night was moved to another room the tub was stopped up the manger did comp us two nights. the cleaning crew would come in and only remove soiled towel but never replaced any fresh one had to go to front desk each day to get towels.Genuine Hotels.com guest review
This had to be the worst experience I have ever had. Couldn't get my room cleaned or fresh towels throughout my whole stay. Had to take out my own trash from my room. And last but not least I couldn't get any sugar or a spoon simply for my cereal for breakfast. I will never recommend this hotel to anyone ever!Genuine Hotels.com guest review
"Do not stay at this hotel ever!"
By far hands down the scariest experience of my life. Floors were blood stained and curtains were non existent. Do not stay here if you can at all avoid it.Genuine Hotels.com guest review
Good for the priceGenuine Hotels.com guest review
This is one of the dirtiest places ever stayed. The towels were soiled with yellow spots. One had bright red lipstick. The continental breakfast doesn't exist. The coffee machine was broke juice machine was broke. The had cereal but no mill. The offered jelly out of the jar. I'm surprised hotel.com does booming for this place. It's disgustingGenuine Hotels.com guest review
Was not clean. Lobby smelled like stale cigarettes. Would not come backGenuine Hotels.com guest review
"Most disappointing stay everTe"
Horrible. On top of charging me $5.00 fir early check in, Rm was not clean. After complaining, was changed to another room which was eaven worse than the first. Phone did not work. Discolored stained towels, no wash cloths. Some one had used the top of the ice container for an ash tray in a none smoking room and housekeeping had put it right back on […] the top.. The door had obvioulsy been broken into and had been repaired (?), Could not dead bolt the door. Breakfast was a joke. Will never stay at this hotel again. Have stayed at Baymont in other states before and been pleased with my stay. Read moreGenuine Hotels.com guest review
I've booked the hotel with the promise of a refrigerator in my room and I even pay more for it but I never got the refrigerator. When I told the staff they told me that they were going to provide me with one but they never did. I asked for a discount but they told me they couldn't give me any because I booked through expedia and it was expedia who can […] give me the discount and not them. Also the wi fi never work even though it was announced as one of the features It was overall a bad experience and I hope expedia do something about the discount.. Read moreGenuine Expedia guest review
"Better Choices than this one"
Very sketchy neighborhood, poorly lit parking lot. Lobby locked up and check in through a glass window. Mold, cracked tiles in bathroom. Concerns about personal safety and property. Lots of loiterers.Genuine Hotels.com guest review
Had a very nice room, was pretty clean except for an empty box of tissues in tissue holder in bathroom. Tv was not plugged in which was quite annoying not sure if staff did that or previous customer. Maid came to clean room at 10 am telling me thats when check out was when the guy at the front desk told me check out was at noon. She didn't argue and […] went about her business. Bed was comfy but bring your own pillows. The ones provided didn't have pillow cases and were small and not very comfortable. Wifi cut in and out but worked. Would probably rate a 2.5 out of 5 overall. Wouldn't pay more than $50 a night. Decent but not great Read moreGenuine Expedia guest review
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