All hotels in El Paso, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here11033 Gateway Blvd W, El Paso, TX, 79935, United States of America, ‏Hotels.com Expert: ‎855-238-1593
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3.6 / 5Good

Score breakdown (from 280 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.5
  • Neighborhood
    3.7
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4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very nice front desk staff. I just wished the 18 wheelers would shut down their engines during the night. Other than that it was a good stay!!
Genuine Hotels.com guest review
1 night business trip Jun 17, 2015
Paul
US
2.0 / 5Fair
"Quit your job"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
The lady at the front desk was terrible, no help at all.
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
A Traveler
US
4.0 / 5Excellent
"good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
good
Genuine Hotels.com guest review
1 night family trip Jun 11, 2015
cesar
US
3.0 / 5Good
"On the cheap"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
A typical motel
Genuine Hotels.com guest review
1 night business trip Jun 10, 2015
Walt
US
4.0 / 5Excellent
"Nationals"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed 4 days for a bowling vacation. Hotel was nice, clean, quiet. Staff was friendly and helpful. Not the most modern hotel but in a good location. Close enough to all the attractions but not to close. Breakfast was ok but if you wanted more a Denny's was right next door. Overall a good place to stay would stay here again.
Genuine Hotels.com guest review
4 night romance trip Jun 7, 2015
Michael
US
2.0 / 5Fair
"not a good LQ"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Pool wasn't available but didn't get told until later. It is the worst Laquinta we've ever stayed in. I would stay at Motel 6 next door and save $25.
Genuine Hotels.com guest review
1 night family trip Jun 2, 2015
Brandon
US
3.0 / 5Good
"Bad moment"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The clerk never respect the reservation king side bed she was rude maybe she was mad after 10 hours driven she almost told my husband go away
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
isabel p
US
3.0 / 5Good
"Disappointed!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Great bed! Reserved 2 King bed rooms, non smoking. Got there and only one available! When I inquired, she stated, "since you didn't book direct, and used Hotels.com, we don't hold the type of room, just a room." NOT happy. Breakfast HORRIBLE! Toast,watered-down juice, packaged muffins! Nasty!! You used to be known for your breakfasts!! What happened about your pride?!!
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Fred
US
4.0 / 5Excellent
"Relaxing stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room and comfortable. The only drawback was there wasn't a business office. You had to go to the front desk if you needed to get your boarding passes for your flight.
Genuine Hotels.com guest review
4 night trip Apr 30, 2015
Martin
US
5.0 / 5Outstanding
"GREAT COMFORT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i ABSOLUTLY LOVED IT I HAD JUST HAD bREAST AUGMENTATION SURGERY ANDTHE ROOM ANDBEDWSSO COMFORTABLE......BREAKFAST WAS GREAT AS WELL THANK YOU
Genuine Hotels.com guest review
2 night business trip May 7, 2015
mireille
US
3.0 / 5Good
"Nice"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The first room had bugs but once we moved the room was very comfortable and nice. Very friendly staff. Large crowd at breakfast, there were 2 people hogging the waffle maker using it to make waffles for they're family of 10.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Enrollment to Tribe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Emilo,my stay was very nice,my cuz drove from mimbres nm.She picked me up at the airport,I came in from seattle wa.I had made this resv.a month in advance.I was able to get enrolled in the Tigua tribe.My cuz got there a day before me,she called me and said the room was not very nice,cave like,so when I called back to the office I got a very nice woman,she gave us an upgrade,and it was so nice of her.I think her name was Teressa?I should have written it down.So thank-you for our stay at this location.I will keep you in mind for any other visits to el paso.Dianne Valdez/Joann Ayala
Genuine Hotels.com guest review
3 night family trip Apr 14, 2015
Dianne L
US
2.0 / 5Fair
"it was ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
well the time that I spent sleeping in there it was pretty comfortable I like the bedbathroom shower I did not like hack hot cold hot cold never had it at one temperature but from motel 6 to La Quintafor few more dollars it was very comfortablebut my choice I would look around try to find something more suitable for the dollar
Genuine Hotels.com guest review
1 night business trip May 5, 2015
jacunto
US
4.0 / 5Excellent
"the Alamo tour"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
the hotel was very nice everything was close, the Alamo the River Walk and a really nice Shopping Center with lots of great restaurants
Genuine Hotels.com guest review
1 night romance trip May 4, 2015
Wendell
US
3.0 / 5Good
"Easy off and on to Interstate 10."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel was convenient to interstate and adjacent to a Denneys Restaurant. Hotel staff was very friendly and efficient. Our overnight stay was very comfortable. Welcomed comfort after a long day of driving.
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2015
Charles
US
4.0 / 5Excellent
"will come again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Their breakfast is great! Easy to locate, plenty of parking, and a clean room. A/C was a little outdated and noisy, but for the cheap price, it was an okay stay.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
3.0 / 5Good
"Should be cheaper"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was dirty, there were soxs and coffee straws left on the window sill from the last person who had been there. Clock was sticky, i assume it was from soda. The walls were way to thin, i was woken up from the guy next to me from his snoring.
Genuine Hotels.com guest review
9 night business trip Apr 13, 2015
brian
US
4.0 / 5Excellent
"Texas vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff were great and very helpful. Continental breakfast was awesome. When we needed the room cleaned the job was done fabulous.
Genuine Hotels.com guest review
5 night family trip Mar 15, 2015
Phyllis
US
3.0 / 5Good
"Not horrible"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Booked two rooms for three days, had to switch 1 of them because of a strong cigarette smell. I'd stay again, as the staff is very friendly. Breakfast was ok.
Genuine Hotels.com guest review
3 night family trip Mar 17, 2015
Luis
US
2.0 / 5Fair
"No smoking rooms smell like smoke..."
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Room wreaked of cigarette smoke. Fixed lighting didn't work at all or switches were bad. Bathrooms are dated. Whole place reminded me of a Motel 6 or worse...
Genuine Expedia guest review
Other trip Mar 23, 2015
Jim
US
3.0 / 5Good
"Nothing special, but pet friendly"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
Was god for the night. Right off the feeder road so it was some road noise. We could hear the adjacent room's TV, but it was off at a reasonable hour. The rooms are pet friendly as we brought our 2 pits with us. Top linens on the bed were not the cleanest, but sheets were spotless.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
"Nice deal for price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, lacking a bit in the breakfast offerings. Also, asked for an extra blanket for my mother-in-law for her back surgery pain. Front desk clerk looked at the security guard and asked him if we had any extras. He nodded "no", so she said "We don't have any extras." Why would the security guard be in charge of blanket inventory?
Genuine Expedia guest review
Other trip Mar 17, 2015
Raven
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Through the years we have stayed here and have always had a pleasant experience and this trip was not exception. Minor issues but nothing major. Driving in from Tucson we had issues with our rental car and knew we would be late checking in since we had to drive to the El Paso airport to exchange the car. I called the front desk and they, at first could not find our reservation and requested I call expedia to get the issue resolved. I insisted that they use my confirmation number and recheck. Our reservation was found, however she said that somehow, because I use the suffix Senior since my some and grandson and myself all share the same name, the abbreviation "Sr" was used at the front and my name did not match. This gave all a laugh and had not problems thereafter. Room was clean and comfortable, but does need a good remodeling and up grades. Staff was respectful and very accommodating, A minus was the morning breakfast, very crowded and we instead of waiting went next door to Denny's both days, people were sic deep waiting get their food.
Genuine Expedia guest review
Other trip Mar 3, 2015
A Traveler
US
5.0 / 5Outstanding
"good place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Passing through from Phoenix to Kerrville tx so we were tired. Nice and comfortable hotel with hot water and a comfortable bed. I would stay there again.
Genuine Hotels.com guest review
1 night family trip Feb 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice stay at la Quinta!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable room.
Genuine Hotels.com guest review
3 night trip Jan 25, 2015
Javier
US
4.0 / 5Excellent
"One Night Stand"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bed Was a littie hard everything else was good
Genuine Hotels.com guest review
1 night trip Jan 24, 2015
David
US
1.0 / 5Poor
"Rooms and bed are substandard."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The carpets and chair were EXTREMELY dirty. Lots of highway noise if you are a light sleeper.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
3.0 / 5Good
"disappointed I expect a better service"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
there was too much noise during the night. In addition I ask for help to the receptionist (she) and she was very let me say in a nicely way not helpful at all. Also this happened on 01/03/2015 around 8:00 AM
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
Wendy
US
5.0 / 5Outstanding
"Jerry from Fort Worth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice, the rooms were large and comfortable. The area had plenty of resturants and other facilities.
Genuine Hotels.com guest review
1 night family trip Jan 4, 2015
Jerry
US
3.0 / 5Good
"One night"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
If you are just passing by and need a place to sleep, then it should be fine.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
Wessam
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great deal and good service. Overall good experience...no complaints.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Very noisy neighbors. The coke plant was next door and they started work around 5am.
Genuine Expedia guest review
Other trip Jan 1, 2015
Noah
US
3.0 / 5Good
"Good for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good room for the price. If you are just looking for a decent place to lay your head for the night then this will do just fine.
Genuine Hotels.com guest review
1 night romance trip Dec 18, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The overall cleanliness of the hotel is lacking. The bathroom had one small bar of soap, one tiny bottle of shampoo, and the towels were clean but dingy. The tub was also dingy and the walls are so thin we heard every time a drawer was opened/closed in the next room. The breakfast area in the lobby is very small and selections are minimal. Our key cards would mysteriously stop working; we had to have them reactivated twice. The brightest spot of this hotel is that the employees were all very friendly and accommodating.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had to rent something real quick on a Friday and room was nice. Location was next to a Denny's so that was convenient for breakfast.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfy stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love staying at this hotel. Everything is excellent.
Genuine Hotels.com guest review
2 night romance trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great rooms, very clean , nice place to rest
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
Jose Antonio
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Nice clean room. Older hotel. Parking was hard as I have full sized truck.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
3.0 / 5Good
"No smoking please"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
they gave us a smoking room it smelled like cigarettes not a good smell to wake up too
Genuine Expedia guest review
Other trip Nov 20, 2014
rigo
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Enjoyed our stay. Outdoor entry to room. Nice pool well maintained. Free Wi-Fi.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mike
US
4.0 / 5Excellent
"nice hotel...restaurant nearby"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
was pleasant...restaurant across parking lot so we didnt have to drive...close to shopping both west and east travel ways--the bed was comfortable
Genuine Expedia guest review
Other trip Nov 20, 2014
steve
US
4.0 / 5Excellent
"Very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good everything
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2014
Valeriy
US
4.0 / 5Excellent
"Cha's Momma"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The location was industrial. Not so good for women traveling with children. But good service. Moderate accomodations.
Genuine Hotels.com guest review
1 night family trip Oct 30, 2014
Denise
US
4.0 / 5Excellent
"Located close to family"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All of the staff were really nice and extremely helpful.
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Good place for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel staff was great. Stayed for one night. The king size bed was comfy!!!
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
1.0 / 5Poor
"unsatisfied, wedding night not a good place to boo"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Was for a couple that got married I reserved the room for them reservation was for 3 Am check in and was told late check out because of it being a wedding by rep who took reservation. And I also went personally to the hotel once I drove into town and spoke to rep there and confirmed all. But when they arrived at the hotel the rep Samantha told them no reservation was on the system. My Nefew then called me and I immediately called the hotel and she stated nothing on the system. I was very mad requested my money back now so I can book another hotel. While I was speaking to her she kept ignoring me and talking to my Nefew and I kept telling and no response from her till after a while. I was very upset, to my regret now I did cuss at her many times because of the whole issue.
Genuine Hotels.com guest review
1 night family trip Sep 27, 2014
Raphael
US
4.0 / 5Excellent
"El Paso Stop"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was friendly and helpful. Wye Fi was efficient and reliable. Room was clean and comfortable. The facility overall was old but in good condition. The breakfast was just ok. Shower Head worked good and the drain was clear.
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
4.0 / 5Excellent
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything Was Great ......God Bless
Genuine Hotels.com guest review
1 night business trip Sep 18, 2014
Donte
US
4.0 / 5Excellent
"Good return on your money."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
THe hotel is at a great location, easy on easy off, a little outdated and some rooms in the front are noisy due the proximity to the freeway. The continental breakfast is limited but very good quality on what they offer. (mostly breads and waffles). Rooms are out dates but clean, towels are extremely old and need to be changed. Feels safe, security on site. Right next to restaturants. Overall, good value for your money.
Genuine Expedia guest review
Other trip Sep 2, 2014
Laz
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great value and location for my business trip. My only real disappointment was in the bathroom and I am a big man. The bathroom was very small and cramped. The shower had an old school straight shower rod so the shower curtain attacked me constantly while I showered. I understand it is hard to move walls but please put in a curved shower curtain!
Genuine Hotels.com guest review
3 night trip Aug 25, 2014
Ray
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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