The shower head was too low. I am a female and it was too low for me, I can just imagine how a male felt. The was went from hot and cold in seconds. The door was not sealed. You could see light coming in all around it. The air condition was border line cool. I do not plan on staying at another La Quinta again.Genuine Hotels.com guest review
"Mall ,IHOP,Denny's a walk away"
great nice! people friendly. Mall 100 ft away,IHOP,and Denny's next to LA Quinta : )nice stay 3 days /CarlosGenuine Hotels.com guest review
"old place needs remodeling"
I didn't like this hotel it's not as nice as other Quintas I've seen. I didn't feel safe in the area to say the least & only stayed to rest and continue our long ride home. I don't recommend it :(Genuine Hotels.com guest review
The ice machine was broken. It was super HOT that weekend I was there and It would have been nice If I didn't have to keep going to Walgreens right around the corner for cold drinks and ice.Genuine Hotels.com guest review
"Comfortable and inexpensive"
Great, comfortable, clean room. Only minus - Freeway noise! But that's what you get in El Paso. Pretty much everything is built right next to the super busy at all times 10 Freeway!Genuine Expedia guest review
I had booked a King smoking and when I got there, they told me they didn't have that. I was given a room with 2 doubles on road side of hotel that was very small, old stained carpet, hair on side of bath tub. Room was just dingy and traffic noise was horrible. on the upside, the staff was very friendly. The non smoking rooms may have been in better […] condition, but I didn't see those. Read moreGenuine Hotels.com guest review
Location was very bad, hotel not clean, wo't recommend to anyoneGenuine Hotels.com guest review
"Ok for one night"
The A/C in #254 was cool at best. The unit would not draw enough humidity out of the room and would only keep it at maybe 75 even though it was set for 60 when we arrived. After driving 12 hrs from L.A. we just slept and let it be... Front desk pleasant.Genuine Hotels.com guest review
"Bearable for an in and out stay."
I walked through the lobby several times and rarely was I acknowledged by the staff, I could not draw their focus away from their phones. The pool did not open until 9:00 so no chance for an early swim. The lights above the bed did not work on either side.DO NOT Eat at the Denny's restaurant next door !!Genuine Expedia guest review
"close to freeway exit"
The place was clean and was able to rest, just the bathroom needs an upgrade and change shampoo but overall I was satifiedGenuine Hotels.com guest review
Everything was ok good location close to some good restaurant and malls I would stay there again.Genuine Hotels.com guest review
It's a nice hotel, clean. We only stayed for one night, and we could get a good night sleep.Genuine Expedia guest review
staff helpful,good rates, and air condition poor (it did not work properly)Genuine Expedia guest review
"Fabulous hotel when passing through El Paso"
The rooms were extremely clean and oh so comfortable. Complimentary breakfast was wonderful. Very helpful and friendly staff assisted us as needed. Will definitely be our place to stay from now on when we pass through El Paso.Genuine Expedia guest review
When we checked in I was surprised that there was no toilet paper in the restrooms nor was there any soap. I asked the cleaning person but she didn't have any and asked me to go to the office. It took the office about an hour to send someone with the toilet paper and soap. And the coffee machine didn't work in the morning. Other then that everything […] was great. Read moreGenuine Hotels.com guest review
The beds were great. Other than that the place is a mess. The first room we checked in to had a broke A/C unit that was pumping hot air into the already 90 degree air. The second room seamed fine until I plugged in my phone and a circuit breaker blew and we had no power except for the bathroom light. It was late when we got in so at that point we just […] went to bed. Read moreGenuine Hotels.com guest review
"No Good Hotel"
We changed hotels the second night !! The hotel could be touched up some more.Genuine Expedia guest review
"Cozy Clean Room"
Had a great stay, room was nice, cozy, and clean.Genuine Hotels.com guest review
Room was OK, refridgerator did not keep food cold.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Not a bad stay."
Quick check in and out. Clerk was nice. Room was clean and quiet. Only negative was breakfast. Some bagels were moldy. I second guessed getting any bread item after that. At least the coffee was hot.Genuine Hotels.com guest review
"Great for Business Traveller!"
Friendly hotel staff and comfortable room. Enjoyed my stay at this hotel.Genuine Expedia guest review
Everything was good except the shower water would change temperature drastically up and down without intervention.Genuine Hotels.com guest review
Very old, carpets are worn out, had to ask for towels when I got into the room. Tub was not clean, saw hair in the tub from previous guest.Genuine Expedia guest review
Awesome rooms very cleanGenuine Hotels.com guest review
"Good clean hotel"
Decent hotel and friendly staff right by the airport so convenientGenuine Expedia guest review
Room was pretty run down. Toilet wasn't bolted to floor but didn't leak somehow. But bed was comfortable and the place was surprisingly quiet.Genuine Hotels.com guest review
Not located nearly as close to the airport as I thought. I tried three different rooms and all three had odors either smoke, strong artifical air freshner or just stale. All rooms had residual dirt on the floor which could have been removed with a more thorough cleaning. Beds were very comfort and bedding very clean. Hotel access to client industrial […] facilities and IH10 was very convenient. Read moreGenuine Hotels.com guest review
"The worst stay I ever had"
This hotel was the worst hotel we ever stayed at. We stayed 2 nights and both nights we where woke up by people in the rooms above us by them tring to stomp threw the floor. This went for hours at 2 and 3 am when I was there for work and couldn't get any sleep. That is just to start the bathrooms where nasty as well. I had to call in the middle of the […] night and tried to tell someone there the next morning but they acted like they didn't speak English. Read moreGenuine Hotels.com guest review
Hotel is extremely run down. Air conditioner does not work well. Room door is not secure. Overall a bad experience.Genuine Hotels.com guest review
"Lots of Road Noise"
The hotel is right next to I10 and any room that faces the road is very loud. I didn't get any sleep because of the traffic noise. I was traveling solo with two older dogs - so asked for a room on the 1st floor. The only one available according to the front desk was facing the road. However, at 9 pm when walking the dogs on the small grass area on the […] other side of the hotel facing away from I10 - there were just 4 cars. The front desk offered me a room on the 2nd floor at the rear of the hotel - and in hindsight I should have taken it and just dealt with walking up and down the stairs. I was hoping I could turn the fan on low and just have it run to provide ambient noise - but no - didn't work on low - and on high just came on for a few minutes then would turn off. The hotel is very old and certainly not up to La Quinta standards. Carpet had not been properly vacuumed. Several reviewers described dirty rooms. My room was clean except for the carpet - but the tile, grout and paint all need to be updated. The walls look dirty because they need paint. I had been driving all day and was hoping to catch the news - but NBC, CBS and ABC were not working. When I called the front desk they explained that six stations were out. They were still out the next morning. The positive - dogs are free. Many hotels charge $10-$25 per night per dog or even a $50 cleaning fee. So, not having to pay extra for the dogs was one reason I selected this hotel. Read moreGenuine Expedia guest review
Convenient on/off I-10Genuine Hotels.com guest review
"I'd stay here again."
I really liked the location. The service was good. The employees were nice. I liked the idea of complimentary breakfast, however more variety could be considered (I did find everything delicious though). One last thing, parking. There wasn't a lot of parking. Once I had to park about 40 yards away.Genuine Expedia guest review
When we arrived at our room, everything was clean and nice. The person at the desk was very pleasant. The only complaint that we have is with the heating system. We had to catch a flight early in the morning and went to bed at 10:00 PM, as we had to leave at 4 AM. The heater kept making these clanking noises, which prevented us from sleeping.Genuine Hotels.com guest review
"close to airport"
Friendly staff. Bathroom was not clean. Free airport shuttle.Genuine Hotels.com guest review
"Will not recommend this motel"
Electronic keys were invariably not working, and since my room was about a block away, it was frustrating to trek back and forth to get a new working key,Genuine Expedia guest review
Hotel wasn't bad overall. Could use an update. The door to our room was difficult to open. Could be a problem if you needed to get out in a hurry. Beds were comfortable. Could probably stay at a better place for about the same price.Genuine Expedia guest review
"For a La Quinta, Below Average by Passable"
It's El Paso, so I wouldn't expect incredible luxury or glamor or anything. This place fit the bill. I'm rating this La Quinta relative to other La Quinta Inns I've stayed at recently, and there are many, because they are generally clean, comfortable, and they allow dogs. Great for long road trips. This one in particular was just a little on the grungy […] side...again...fit the area. The pool looked run down and less than inviting (moot point since it was November). The room was standard, clean, and comfortable, but the bathroom felt a little grungy and needed some remodeling. As usual, check-in was a breeze, and it was an easy drive to lots of decent places to ear and not far from downtown. And, the price is pretty darn good. Recommended if you're on the road with dogs. Read moreGenuine Expedia guest review
"on my way back to texas"
ice machine downstairs worked, my room on second floor. The bathroom light flickered upon my arrival stayed out later that night. next morning continental breakfast I got coffee,muffin and cartons of milk. Milk was partially frozen( all 0f cartons)Genuine Expedia guest review
"Not clean, not safe, and terrible rooms."
Not clean, not safe, and terrible rooms.Genuine Hotels.com guest review
"Well located and near ELP airport."
Very well located along the I-10 and close to the El Paso airport. When I visit El Paso I always choose this hotel because it has good service, cleanliness and quality of the staff. Very recommendable.Genuine Expedia guest review
"Horrible experience at this hotel"
This hotel is dirty. Between the 3 rooms we had, the carpets were dirty and stained, the shower curtain had mold, and one room was completely covered in cat hair. There was cat hair in the bed, all over the sheets, and all over the counter in the bathroom. The noise from the nearby highway was loud as well. This hotel is terrible.Genuine Expedia guest review
"Tired in El Paso"
At check-in the clerk saw I was next but let someone else go ahead of me. When I asked him why, he said he thought those two people were together. I told him that was not the case, the second person drove up after I was already waiting to check in. The TV remote volumn control did not work, I asked the front desk for another remote, they said they would […] send maintenance to the room to fix the remote. I was there two days, maintenance never showed. The coffee maker was missing the basket to put the coffee packet in. The toilet rocked and rolled and was very slow to refill the tank. The motel was old and tired and showed its age. Read moreGenuine Expedia guest review
"Overall I was satisfied with the Hotel"
I was satisfied with the hotel but not with Hotels.com When I arrived, I was told that the cheaper room through Hotels.com did NOT include a fridge and microwave as was promised by hotels.com. I was to be in town for SEVERAL days. I was told that a room with these included already would have been only $5.00 more or I could ADD them to my reserved room […] for $7.00 more (both per day) The room I chose had the fridge already in it and I paid the $5.00 per day upcharge instead of adding $7.00 per day. Also,I asked for a NON- Highway facing room and BOTH rooms would have been on the Highway side of the hotel. Very unsatisfied with Hotels.com .... seems to me, it would have been better to deal with the hotel DIRECTLY rather than Hotels.com Read moreGenuine Hotels.com guest review
"close to airport"
Everyone was very friendly rm clean but was an old smoking rm and could be noticed as you walked in the door.Genuine Hotels.com guest review
Very nice place to stay. On a road trip and this hotel was very pleasant and clean. Staff even called after we got in our room to make sure everything was okay.Genuine Expedia guest review
Bathtub was clogged so during a shower all the the water would stay in .. Room really stunk like cigarettes yuck!Genuine Hotels.com guest review
The hotel staff were very helpful and friendly. The mini fridge in my room was only working half the time, seeing as how I bought foods to save on eating out this was very disappointing. The carpets were very old and staind, and over all it felt like it was just dirty. Also the contintal breakfast wasn't much to speak of either. As I mentioned the staff […] being wonderful, and the free shuttle to airport was great! Next time I just pay a few more bucks and have somewhere a bit nicer. Read moreGenuine Expedia guest review
"Only good location"
This hotel really needs some maintenance. Location is really good because it is close to a Shopping center, banks and the freeway. The carpet is very dirty, the bathroom needs remodeling. Something was making a strange noise all night at the bathroom wall. The air conditioning was not working very well and there was a funny smell in the room. The so […] called continental breakfast has been one of the worst we have seen, they lack of bread, fruit and milk. The juice is awful. At least there is a restaurant next door. Read moreGenuine Expedia guest review
"Review of la Quinta"
Hotel is in desperate need of remodeling. Not enough parkingGenuine Expedia guest review
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