The room we had was very noisy, we where next to the ice machine and it seemed to be a gathering place for people to talk to each other and they did most of the night, also each step of the room above could be heard.Genuine Expedia guest review
"Remodel was half ..... done"
It appears that they put some effort into modernize the rooms and lobby in the hotel. Problem is that the little thing that are very inexpensive to do was not done. No common sense.Genuine Hotels.com guest review
"Nice modern hotel, comfy bed."
We arrived shortly after midnight, after a 9hr drive. Receptionist had my paperwork ready on the spot. Just signed and we were on our way to our room. Bed was very comfy. Didn't get to taste breakfast. The only problem was the plumbing in the room. Sink & tub drainage was very slow.Genuine Expedia guest review
Stayed one night while visiting in El Paso. Room great deal for the price. Clean and recently renovated. Breakfast ends at 9:00. Too early for those on vacation.Genuine Expedia guest review
"Overall negative experience"
The bed sheets were dirty. We requested a change. The person in charge just grabbed sheets from other room and gave them to us in a bundle. He did not care checking the dirty ones or changing the bed for us. The trash container is just in front of the rooms.. We were awakened by the trash collecting truck at 7 am when we just got to sleep at 1 a.m.Genuine Expedia guest review
"Not my 1st choice"
Hotel is next to the highway & the road noise was bad. The room I was in appeared to have been kicked in on several occasions. They had no workout room and when the AC kicked on in the night it sounded like a jet plane taking off! Would not stay there again. It is old & needs major updating!Genuine Hotels.com guest review
The bathroom is too small and old. Room was nice and clean. Noted the air conditioner was running and set at 62 F when we arrived and I turned it off for a while and then set it at 74 F. ( Loosing lots of money by cooling this low when room is empty. Might consider having the ones cleaning the rooms leave air set at 74 or so and let customer adjust […] lower if they want. Read moreGenuine Hotels.com guest review
The room was clean, although the tub could have used a good bleaching. The carpet, linens, etc. had been recently refurbished. The breakfast was adequate. For the price, it was a good value.Genuine Hotels.com guest review
"easy access to airport"
Just an overnight to pick up a relative from the airport. In and outGenuine Hotels.com guest review
I would never stay here again. I rented 2 rooms. One the air conditioning didn't work and there wasn't any soap. When we switched rooms there wasn't a refrigerator or microwave. The other room we rented the air conditioner was so loud going off and on that I only slept 1 hour. Then we had to make them clean the pool. And the breakfast was terrible. […] I won't stay there ever again. Read moreGenuine Expedia guest review
"Asked for smoking room"
I didn't get a smoking room as requested because the hotel only has 6 such rooms on offer and they were all taken. Buyer beware in that respect. Fine otherwise.Genuine Hotels.com guest review
Exactly what we needed during our road trip. Location was ideal and off the 10. Rooms were quiet and clean. Beds were extremely comfortable. Continental breakfast was the best we've had. Definitely would book here again.Genuine Hotels.com guest review
"very friendly staff wierd lay out of the room"
it was close to alot of resteraunts and not very far from the military base. The area was a bit run down, and more urban than I would have liked, a couple times I missed the parking lot heading into the hotel, and was forced to go through a neighbor hood to get around to the other end, the neighborhood was not the nicest looking place, bars on all the […] windows and doors, cars lining the street up and down both sides, it looked like san Bernardino or east LA. The rooms were very clean and hotel staff was very friendly, how ever the room was very dim even with all the lights and tv on. There was no door seperating the sink and vanity from the room which is a personal pet peeve of mine. I restroom was clean tho. There was only one trash can in the whole room, which was set up for 5 people. It was a double queen bed room with an attached bedroom with a full size bed in it. Each room had a decent sized tv, and air conditioner. The continental breakfast was pretty standard, boiled eggs, cereal, oats, waffle maker, juices, coffee,tea, cocoa. Nothing wrong with the basics tho. There was also a sign that said the rooms were dog friendly which is nice if your traveling with your 4 legged friend. All in all if you don't plan to spend alot of downtime in the room it should be fine for anyone, how ever if you plan on hanging out in the room during the day, I would choose somewhere with a more lively and bright atmosphere, a boutique hotel more or less. Read moreGenuine Hotels.com guest review
"Ir was disappointing"
When we arrived at the hotel, we were given an upstairs room. Upon entering the room, I found the light switch in the bathroom was broken and I could not turn on the light. When I complained to management, they put us in a different room. This time, the bedside light did not work. When I checked out of the hotel, they had a hard time finding my reservation […] because they had never put the change of room in the computer. I had better not be charged for two room. Overall, I was disappointed with the hotel. I stayed in other hotels, three nights before and two night afterward and I was impressed with the other hotels. Read moreGenuine Expedia guest review
"Third world hotel"
The toilet is our room wouldn't flush without filling the trash can up with water and dumping into the bowl. Hotel attempted to fix but just said it was an old toilet. The toilet ran all through the night too. The pool was nasty... Murky and soupy. The pool was also always full with people who didn't seem to be staying at the hotel. Dogs barked all […] night from the house next to the hotel. I would NEVER stay here again. Read moreGenuine Hotels.com guest review
The only thing I didnt like was the water in the shower fluctuated. Hot, cold hot cold, hot cold.Genuine Hotels.com guest review
Lobby was under construction, but room was noisy and substandard. Price was right and you get what you pay for!Genuine Hotels.com guest review
"El Paso Laquinta review"
Older property - guest entrance under remodel lots of noise - came with breakfast service but one of the days the waffle machines didn't work and nothing else was served - bottom bathroom door hinge loose and couldn't close completely - beds were comfortable and air conditioning worked.Genuine Hotels.com guest review
The room itself was nice, location was great, as we had an early flight the next morning. Only downfall was when I got up the next morning to shower there was a huge roach in the tub! I didn't see any others, so not sure if it came up the drain or where it came from, but then I was uncomfortable & couldn't get out of there fast enough!Genuine Hotels.com guest review
"Close to airport."
Convenient for a overnight bofore our flight and could walk to a few places to eat. Hotel was clean and less expensive than the ones right by the airport. It had what we needed for one night.Genuine Hotels.com guest review
This hotel is ok for a few days but after that it wears on you. If I had to do it over I would spend the extra money at another hotel and at least have a better room. Also, I had to get the room key programmed at least 6 times because it continously lost it's code, very annoying.Genuine Expedia guest review
"Do not stay for more than one night!"
The room I was in was remodeled/renovated, and looked really nice, but the cosmetic changes didn't fix some underlying issues with the building. You get a lot of highway and airplane noise, but the most noticeable issue was how creaky the room was from above! I don't think my above neighbors were intentionally loud, but I heard every single movement […] which would send a substantial creak through my ceiling or down my wall.The tub was old and leaky and the front door didn't sit flush to the frame, nor did it have an apron on the bottom which left a decent gap. I didn't really notice this at first until I woke up to an ENORMOUS COCKROACH (the size of my thumb) on my pillow the morning of my second day (which was thankfully the day I was leaving already). The room was by the pool, so I would bet this has happened in the ground rooms by it before. I let the lady at the front desk know, and she did attempt to put in a work order, but she didn't seem to follow what the issue was with the door, and was really not particularly helpful. Pool was noisy, too, but people were usually done using it by 10 pm, so that's less of a complaint, but something you'd want to know. There are plenty of other hotels in the area - I recommend you look into those instead and pay a little more for a roach-free and sound sleep. Read moreGenuine Hotels.com guest review
"Just OK, not bad"
A couple of things. The light between beds was not working but fixed quickly after I reported it, The drains were too slow to drain and the tub faucets leaked. This is an older Motel but it was clean and the beds were comfortable. Not too much choices for breakfast and not enough room.Genuine Expedia guest review
"Old hotel trying to clean up."
The staff was nice but the hotel was in a bad area. They remodeled, but it's still old and falling apart.Genuine Expedia guest review
"Great Location--Freeway Noise Only Negative"
Accommodations were great. In that the hotel is next to the freeway and the room door has space between the door and frame, the highway traffic noise was loud. Location was great--very close to my destinations for this trip.Genuine Hotels.com guest review
"Hotel needs repairs"
Right off Interstate 10 only good thing. Beds were very hard, showers had no pressure and was very filthy. Stayed upstairs and the walkway looks like its caving in. I do not recomend!Genuine Hotels.com guest review
"Not what I wanted"
I have had good stays in other hotels in this chain and this hotel was picked because of both price and location near the El Paso airport. I won't stay here again. The room was not what was reserved on this website which was to include a microwave and fridge. It did not, yet I was charged the higher price for these amenities. There is no elevator to […] the second floor for help with luggage and I was too to call in the morning (early) for help with the bags and for a shuttle. The staff was less than helpful and had forgotten about customer service. I certainly won't go back there. Read moreGenuine Hotels.com guest review
Entirely adequate.Genuine Hotels.com guest review
"Just for spend 1 or 2 nigths"
The hotel's exteriors looks old and without maintenance, the room have new furniture and new carpets but the bathroom is old and with leak of water. There´s a lot of difference between other location of La Quinta hotelsGenuine Expedia guest review
"Clean and convenient"
My room was clean, the location convenient, staff ok. Easy access from I-10.Genuine Hotels.com guest review
Fair for a LaQuinta. Good when you are really tired.Genuine Hotels.com guest review
""Pardon our dust""
There were a few maintenance issues as they were remodeling, but the price was excellent and every member of the staff was exceptionally helpful and genuine. Hotel is in the frontage road next to the highway and near Ft Bliss, so it is a bit noisy but it is also very convieniently located to many major area businesses including Texas Tech & University […] Medical Center Read moreGenuine Hotels.com guest review
"So convenient to the airport"
The check-in was seamless, our room was very clean and the bed was so comfortable. We actually checked to see what mattress it was because we are shopping for a new one for our bed at home. Breakfast included is a nice touch for busy travellers who needed something quick before they got on the road.Genuine Hotels.com guest review
"Wont be coming back"
Was very happy with the comfortable bed, and the location was convenient for our stay. That is the one good thing I can say about the Hotel.Genuine Hotels.com guest review
"Not bad but"
The bathtub looked dirty even though it had been cleaned. The staff was nice and free breakfast was a bonus. Beds were super comfortable and the location made it easy to either go to Denny's or IHOP. With just very minor cosmetic changes this place could be top notch.Genuine Hotels.com guest review
Adequate..I did notice that they are renovating rooms, just hadnt gotten to mine yet !Genuine Hotels.com guest review
"Great place and very pet Friendly!"
We stayed just one night passing through Texas. We were checked in fast and friendly. The place was under renovations but our room was very nice and very clean with pleanty of space to comfortably house me and my husband, my two kids, and two grown Dobermans. There is a Denny's literally next door and you get a discount. Great service there too. The […] only little detail is it is right off the interstate. So if you're a light sleeper, ask for a room in the back. We just turned the fan on the AC unit on and that muffled the sounds (our room was facing the interstate). Overall we had no complaints. Great location with easy access to and from he I-10. Would highly recommend. Read moreGenuine Hotels.com guest review
Day1, had to go to office for toilet paper. Only partial roll when we went in. Day 2, Good Day 3, Had to get towels from office,because when they cleaned the room they forgot to replace them. UGenuine Expedia guest review
Hotel was under renovation, place was noisy & dirty. The room was small, with paint peeling from the walls. Curtains were dirty and sagging from rod. Workers were talking right outside of our room, laughing and carrying on, so that we could not sleep. Breakfast food was not very fresh. Location was on major highway. Construction vehicles woke us at […] 6 AM. Read moreGenuine Expedia guest review
"Close to airport, good hotel"
I arrived late due to a late flight. The room was clean and overall it was a good stay. The hotel was conveniently located within a mile from the airport so the drive wasn't long. Friendly staff, comfortable stay.Genuine Expedia guest review
"overall good experience"
Breakfast is small. Didn't get to use our complimentary 20% off discount at dennys but it was a nice gesture.Genuine Hotels.com guest review
"Middle of the Road"
This is a no frills hotel that will make you happy if you are seeking out a budget friendly option. Things that I didn't like: a lot of noise from guests on top of my room, shower head is low and isn't a good fit for taller guests, and didn't know that it was pet friendly (barking issues). Things I liked: great, friendly staff. Breakfast every morning […] complimentary. Room service was friendly and does a great job. Read moreGenuine Hotels.com guest review
"In dire need of attention"
The doors are drafty, the bathrooms need caulking, the faucets are coming off. PLEASE refurbish this facility! It is in an excellent location near the airport, but is begging for upgrades. I will NOT stay here again.Genuine Hotels.com guest review
"TV not working no fix"
When we got to the room and turned on the tv it there was no cable signal, call front desk and they said they will call back with a solution. Never got a call back. Shower was in pretty bad shape, towels were old and stained,Genuine Hotels.com guest review
"Close to the airport and highway."
The hotel staff was very helpful. I had to request a taxi because my flight was early in the morning and I feared I would not arrive if I waited for the shuttle. One of the employees provided me a number of a taxi driver he confided in. The taxi driver arrived earlier than expected and took my partner and I immediately to the airport. The same hotel […] staff member assisted me with other concerns I had immediately. I was very happy overall. Read moreGenuine Expedia guest review
Excelent price, excelent services.Genuine Hotels.com guest review
"Almost No Internet !! - Door keys does not work"
Almost No Internet !! - Door keys does not work , I had to go back and forth to the reception to reset themGenuine Expedia guest review
"Needs remodel !!!!"
Super dirty carpet and the whole place feels grungy. This is NOT an airport hotel as it a considerable did stance to the airport.Genuine Expedia guest review
"Business trip El PAso"
The room was very clean but in room supplies was a lack of I call from desk and 30 minutes later they brought in the supplies. Location was perfect very clean except for trash bag left inside the trash can tie and ready to go.Nice restaurant and breakfast locations like IHOP and Denny's by the hotel walking distance. It was ok.Genuine Hotels.com guest review
I stayed for the airport shuttle. They were available very early and the driver was very friendly and helpful.Genuine Expedia guest review
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