All hotels in Plano, Texas, United States of America
1 room, 2 adults
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1820 N Central Expy, Plano, TX, 75074, United States of America, ‏‎800-491-6126
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2.9 / 5Fair

Score breakdown (from 128 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    3.5
  • Comfort
    3.1
  • Condition
    2.7
  • Neighborhood
    3.2
1.0 / 5Poor
"Horrible"
The bedding was stained when we asked for new sheets we were told no the front desk was very rude & started to get loud, the pool was closed & had a personnel item floating in it. The pictures from the site did not match the hotel at all. We were able to contact Motel 6 for a refund
Genuine Hotels.com guest review
1 night family trip Jun 7, 2014
Robert
US
3.0 / 5Good
"PKH"
Hotel staff was helpful, but I had to pay twice for this room. Hotel was just sold to Motel 6, and they have to get their records straight. All in all, just okay for one night.
Genuine Hotels.com guest review
1 night business trip Aug 10, 2013
PKH
US
1.0 / 5Poor
"not what I expected"
run down- was there all of 10 minutes when I decided my family wouldn't be staying-rooms not cleaned- nonsmoking rooms smelled musty-
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
Mary
US
3.0 / 5Good
"It was okay"
It's no longer a La Quinta Hotel. It's now Motel 6. It is in dyer need of an upgrade. However, for the price and the extremely comfortable beds, it was not a bad stay. The staff was very courteous. I would recommend if you were on a budget.
Genuine Hotels.com guest review
4 night trip Jul 24, 2013
A Traveler
US
3.0 / 5Good
"Its was OK"
Hotel is old, I can see daylight from the bottom of door. Tub was old and dirty. Roach in the room. Door key needed to be rekeyed every day. Front desk staff was nice.
Genuine Hotels.com guest review
4 night trip Jul 11, 2013
Will
US
1.0 / 5Poor
I booked a non-smoking room with 2 queen beds and was given a room that was a smoking room, it also was missing light bulbs from the lamps over by the beds. The hotel also charged me for my stay as well as Hotels.com. NOT HAPPY ABOUT THIS AT ALL!!!!!!!!!!!!!!!!!!!!!!
Genuine Hotels.com guest review
4 night trip Jul 8, 2013
A Traveler
US
4.0 / 5Excellent
"hotel staff was fantastic!!!!"
Had to stay on the 4th of July as the home we were moving into was not ready to stay in the day we got into town. The front office lady went above and beyond proactively suggesting a place to see fireworks, eat dinner, etc... She was fantastic!!!
Genuine Expedia guest review
Other trip Jul 14, 2013
A Traveler
US
4.0 / 5Excellent
"Good stay"
The hotel is a bit dated but overall was good.
Genuine Hotels.com guest review
3 night trip with friends Jun 28, 2013
A Traveler
US
4.0 / 5Excellent
"Nice n quiet"
Very nice, clean, n quiet and good breakfast.... Liked the waffles and variety of drinks coffee and juice and also fruit
Genuine Expedia guest review
Other trip Jun 17, 2013
Gabby
US
5.0 / 5Outstanding
very nice slept great loved the ocean sound and picture on the tv
Genuine Hotels.com guest review
5 night trip Jun 4, 2013
Barb
US
5.0 / 5Outstanding
"A Wonderful Short Stay"
From the moment we arrived until leaving, our stay was so special. The personnel working the front Check in Center were friendly and informative. The Hotel Lobby was clean and nicely decorated with seating areas arranged for customer relaxation.The Hotel served a Complimentary Breakfast for several hours in the dining area connected to the Lobby. We were given a room toward the back section of the Hotel, where we were promised that our stay would be so much more comfortable.We were not disappointed. The room was spacious and clean. The sheets were crisp. super clean and of good quality. The towels were new and were NOT thread bare. The bath room was shining from being recently cleaned by the housekeeping staff. Water pressure from the fawcetts was in good working order. One of the latest coffee makers was there for our enjoyment. The carpet was clean and recently vaccummed. The air conditioner and TV worked properly. During the time we were visiting the Ham-Com, housekeeping came in and placed clean towel, emptied garbage cans and made up the beds. The overall cleanliness of the Hotel struck me as having a caring staff from the Lobby all the way to the back.
Genuine Expedia guest review
Other trip Jun 9, 2013
Betty
US
4.0 / 5Excellent
"close to medical facilities"
The front desk clerks were awesome, very friendly and welcoming.
Genuine Hotels.com guest review
1 night trip May 27, 2013
Carol
US
4.0 / 5Excellent
"The Experience!"
Standard La Quinta hotel. Clean, Friendly staff, great for the price.
Genuine Expedia guest review
Other trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
Look in bad shape from outside but good in the inside. Very clean and good service
Genuine Hotels.com guest review
1 night trip May 9, 2013
Jaime
US
4.0 / 5Excellent
"business trip Plano"
Just one quick night on the road. This hotel was simple, clean and relatively cheap. On balance of price with accommodations, it is a nice hotel and the front desk was very friendly.
Genuine Expedia guest review
Other trip May 11, 2013
A Traveler
US
2.0 / 5Fair
The hotel was convenient for a quick weekend in town. Compared to other hotels nearby, it seemed a little less well kept. The room was adequate, but not super clean. The shower was a little scary at first and the curtain stained. It was ok, but we're going to try another hotel next time.
Genuine Hotels.com guest review
2 night trip with friends Apr 26, 2013
A Traveler
US
4.0 / 5Excellent
"Great access to major highways"
The hotel is accessable to major highways, walking distance to major brand restaurants and a short drive to shopping. Outside motel like atmosphere and somewhat secluded business park area. Hotel could use a major upgrading it appears dated and rough around the edges. Great price for the cost of a bed anywhere else. I would stay again if alone but not for the family. One step above a truck stop.
Genuine Hotels.com guest review
2 night business trip Apr 21, 2013
A Traveler
US
4.0 / 5Excellent
"Thrifty place to stay"
I stayed one night with my wife and felt the hotel was fine. You can stay here for an excellent rate, but the place could use a little work. The pool area needed to be cleaned and the hotel's exterior could use a little paint and attention. The room is perfectly fine and the staff is very good.
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
Eric
US
5.0 / 5Outstanding
"Don't forget your ear plugs"
Very clean room and very helpful and friendly staff. Try to stay away from the rooms close to the highway, as US75 at this location carried 200,000 vehicles per day!
Genuine Expedia guest review
Other trip Apr 12, 2013
Donya
US
3.0 / 5Good
"It was ok"
It was OK, wasn't very updated however it was clean. Didn't look like the pictures. Not sure how often I would stay there, but the location was convenient The staff was nice.
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
Danie'le
US
3.0 / 5Good
"Just ok for area and price"
Ok for the area, but really needs some paint, outside updating and inside renewing. Comforter on bed had cigarette burn marks, sheets had visable stains, and room smelled of smoke. For non smokers such as us it was not a good smell. Staff however are #1 in doing their jobs.
Genuine Expedia guest review
Other trip Apr 8, 2013
Marie
US
5.0 / 5Outstanding
We'll be back.
Genuine Hotels.com guest review
1 night trip Mar 23, 2013
A Traveler
US
3.0 / 5Good
"A good clean budget motel."
Slightly older but well maintained. Good service. No enclosed hallways.
Genuine Expedia guest review
Other trip Mar 17, 2013
A Traveler
US
2.0 / 5Fair
"Cleanliness of hotel"
In the pool area, you see lots of dirty staffs in the pool and trash in the lot, looks scary.
Genuine Hotels.com guest review
6 night trip Feb 17, 2013
A Traveler
US
4.0 / 5Excellent
"Our stay at the La Quinta"
Right off interstate. No elevator, no fridge in room, but room was average, bed was very comfortable, decent stay for price.
Genuine Hotels.com guest review
1 night trip Feb 13, 2013
Hootie & Wendy
US
2.0 / 5Fair
"Noisy due to fwy traffic; external repairs needed."
Initially reserved for 3 nights; canceled after 1st night, due to Fwy noise, maintenance issues with damaged railing, damaged concrete ...
Genuine Hotels.com guest review
3 night business trip Feb 12, 2013
ET
US
4.0 / 5Excellent
Would stay here again--clean, convenient location and curteous staff. Good price!
Genuine Hotels.com guest review
2 night business trip Feb 10, 2013
Michele
US
3.0 / 5Good
"Good Value"
Staff attention was excellent, breakfast was well presented and room was clean but dated. Certainly a good value for the money spent but could sure use some exterior maintenance and sprucing up. Everything about the stay was up to La Quinta standards with the exception of the appearance. Overall a good value for the money and fit my needs.
Genuine Expedia guest review
Other trip Jan 31, 2013
Ken
US
5.0 / 5Outstanding
"very pleased with La Quinta Inn"
had a very nice stay there and would definitely book with them again in the future
Genuine Hotels.com guest review
1 night trip Jan 4, 2013
A Traveler
US
5.0 / 5Outstanding
"great value. . great staff"
Staff was fantastic. We drove a long way prior arriving. Great staff! Great experience!
Genuine Expedia guest review
Other trip Dec 28, 2012
A Traveler
US
3.0 / 5Good
"Good value if you can tolerate aging rooms"
Beneath LaQuinta expectations, but a good low price one-night stay for our purpose. We always choose La Quinta when traveling with our dog, but this motel is ready for a renovation. Even if housekeeping did a good job the bathroom, especially the tub, would look dirty. It's just dingy. Time for an investment here. It is located on a very busy highway but has the convenience of a Denny's and several buffet-style eateries within a few steps. Easy access to Plano. Can't expect something for nothing, though, and the rate was the lowest in the area.
Genuine Hotels.com guest review
1 night trip Dec 23, 2012
Terry
US
4.0 / 5Excellent
"Not a Bad One for Budget-Conscience Travelers.."
The price is right and the staff are great. The wireless internet is a little slow but works good otherwise. Downside is no fridge or microwave in the room and the in-room coffee is not worth trying to make work to use. However the lobby always keeps a hot pot ready 24 hours and the staff is happy to let you use the kitchen refrigerator if needed. They have a pool hidden away outside and a laundry room that operates, so no luxury here, but likely the best of the few that reside in this direct area east of Central. They are one of the few to offer smoker rooms also.
Genuine Expedia guest review
Other trip Dec 6, 2012
Jean
US
5.0 / 5Outstanding
EVERYTHING WAS FINE THANK YOU
Genuine Hotels.com guest review
1 night business trip Nov 15, 2012
A Traveler
US
1.0 / 5Poor
"gross"
Very dirty and very gross. Tags from clothes left in bed! Coffee maker had mold growing on it! And all floors and walls dirty. Trash left in drawers from previous people!
Genuine Hotels.com guest review
1 night business trip Nov 5, 2012
david
US
1.0 / 5Poor
"Ugh"
Needs major repairs and updates building is old and falling apart
Genuine Expedia guest review
Other trip Nov 8, 2012
Don
US
5.0 / 5Outstanding
"Can't beat it!"
Would have expected to pay more for what we got. Bed was great. Staff was very accommodating. Breakfast was very good. Will stay there again.
Genuine Hotels.com guest review
4 night trip Nov 2, 2012
Paul & Coral
US
5.0 / 5Outstanding
"Very Satisfied"
I had two rooms for 4 people. We were very happy with everything except for the Plano/ Dallas traffic and the fact that Denny's next door was closed. I know you didn't have any control over that, just making a statement. We were looking forward to Denny's since our's has closed. They were working on Denny's though so hopefully it will open back up soon, as a Denny's and we can come and visit La Quinta again.
Genuine Hotels.com guest review
3 night trip Nov 1, 2012
A Traveler
US
5.0 / 5Outstanding
"Amazing staff."
The hotel is not the best of La Quintas...a little old and tired. However, the staff made up for that. They were all amazing and helpful. We were there for a 3 Day 60 mile Susan Komen Cancer Walk. They were willing to open breakfast early for us, since we had to be at event at 6:30 or 7 AM. They were great with directions and were willing to do anything to help. Plus they all had happy smiling faces! Must be a Texas/Southern thing!!!! The location was on 75 in Plano at 15th Street exit close to George Bush Freeway . Finally, the price was great.
Genuine Hotels.com guest review
3 night trip Nov 1, 2012
Darlene
US
2.0 / 5Fair
"Just so, so"
This reservation was made due to location and convenience to where we needed to stay. This is an older hotel. Our room and beds seemed very small and the hot water in the tub had a significant leak. There is no door to the bathroom. For what I paid, it was just OK.
Genuine Hotels.com guest review
1 night trip with friends Oct 12, 2012
A Traveler
US
3.0 / 5Good
"A little dirty room upon check-in"
First Room was bad, dirty, maintenance problems. I contacted front desk and they moved us, that room was a whole lot better.
Genuine Expedia guest review
Other trip Oct 5, 2012
A Traveler
US
1.0 / 5Poor
"Was a very unpleasant experience."
This was a very unpleasant experience for us. From the moment we arrived we had to wait on someone to come to the service desk. Then she had some excuse. The overall hotel needs a major overhaul. The room was very dated and not the cleanest. The shower and the shower curtain had mold, the sink did not drain, hair left on the floor from previous guests, towels very stiff, trash left behind the bedside tables from previous guests, some bulbs did not work in room, linens worn and nubby feeling, spread stained, ceiling repairs looked bad, outside railings needing paint and attention, pool had algae and trash was floating on it! Breakfast was a joke. Would not stay here again and do not recommend.
Genuine Hotels.com guest review
2 night business trip Sep 13, 2012
A Traveler
US
4.0 / 5Excellent
"good"
Both Receiptnists ( Kim and i forgot the other lady name on Friday night check-in ) are very responssible and with lots of smile on their face. The are awesome. one of the Room ( 208 ) the AC unit makes noices and distrubs the sleep. Receiptnsit got me changed to other room. She was nice. But, th eother room, bath room water was not going down while taking bath. ( 206 )
Genuine Expedia guest review
Other trip Sep 11, 2012
Paul
US
3.0 / 5Good
"Easy access to freeways"
We stayed two nights in the Dallas area. The hotel served mostly as a night time "jumping off place" for us while we visited family. Breakfasts were good and service was friendly. This site appears older and we were on a second floor outside entrances so no elevator I could see. Pool appeared adequate although we did not use it. Wi Fi in room was nice and flat screen TV.
Genuine Hotels.com guest review
3 night trip Jul 31, 2012
Born a Cali Girl
US
4.0 / 5Excellent
"Stopping for the night? This is the place....."
Room was very clean and staff was excellent! The only reason I gave a 4 on comfort was that the bed was a little soft for our taste, but that's pretty subjective. Otherwise, it was very nice room for the price and for a one night stay, can't be beat. We had car trouble the next morning and the desk staff and maintenance staff were friendly and eager to help where they could to get us back on the road.
Genuine Expedia guest review
Other trip Aug 7, 2012
Brett
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nice place to stay"
Really happy with the price and with the place
Genuine Hotels.com guest review
1 night business trip Jun 22, 2014
Greivin
AS
3.0 / 5Good
"Over night stay only"
Typical Motor Inn style, park outside your door. Small bathroom but the whole place does the job for a fair price.
Genuine Expedia guest review
Other trip May 13, 2013
Tony
AU

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Viaje a dallas texas."
Un hotel con un mantenimiento deficiente, la limpieza de los baños muy mala. Se pidió una habitación de no fumar y la habitación tenía olor a cigarro. Muy malo por el precio que me cobraron por dos habitaciones.
Genuine Expedia guest review
Other trip Apr 5, 2013
A Traveler
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Jun 27, 2015
beverly
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip Mar 20, 2015
A Traveler
US
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