All hotels in Vienna, Austria
1 room, 2 adults
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Wiedner Hauptstrasse 23-25, Vienna, Vienna, 1040, Austria, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 148 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.2
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1.0 / 5Poor
"Too Hot"
Friendly staff, but WAy too hot!! No A/C
Genuine Hotels.com guest review
5 night family trip Jul 20, 2015
Sara
US
5.0 / 5Outstanding
"非常好"
喜欢这里的早餐, 也喜欢每天下午大堂提供的 免费的咖啡喝饮料。 前台服务员也很亲切。 交通也很方便。
Genuine Hotels.com guest review
3 night trip with friends Jul 7, 2015
Yanming
US
5.0 / 5Outstanding
"Amazing hotel"
Amazing friendly staff from reception to room house keeping and amazing restaurant staff
Genuine Expedia guest review
Other trip Jan 7, 2015
hisham
US
4.0 / 5Excellent
"Very good"
Breakfast was wonderful, loved the coffee and cake at the lobby, every nice staff. Location is great, I would deffenatly recommend it
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
A Traveler
US
2.0 / 5Fair
"Not satisfactory, room was very different to pics."
Just stayed one night. The room was tiny.
Genuine Hotels.com guest review
4 night trip Dec 26, 2013
A Traveler
US
5.0 / 5Outstanding
Nice rooms, very clean, helpful staff, rich breakfast. The hotel is very well located, near to the public transport and to the Ring. The hotel offers also free tea/coffee and cakes in the late afternoon. A bit too much heating in the room for our taste.
Genuine Venere guest review
Other trip Dec 29, 2013
A Traveler
US
5.0 / 5Outstanding
"lovely stay"
We stayed at Hotel Papageno twice in the last month, each for several days. Both rooms were large and very nice, with blue-tiled bathroom. The second room even had a little balcony over-looking the courtyard and 2 chairs in the room which we could set out there. The breakfast buffet is fabulous, including scrambled eggs and boiled eggs and everything else you could think of. Staff is very pleasant and helpful. The hotel is an easy, half-mile walk from walking street and Museum Quarter.
Genuine Hotels.com guest review
3 night trip with friends Aug 6, 2013
Suzanne
US
4.0 / 5Excellent
"Nice hotel, close to metro"
The hotel is conveniently located to the metro. Also there are numerous restaurants near the hotel. The hotel had an excellent breakfast. They also have tea and coffee available all day in the lobby. In the afternoon they have cake. There was no air conditioning, only a portable fan. We were there during a heat wave, but we opened the windows and used the fan, so we were able to sleep. I would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 7, 2013
Mike
US
4.0 / 5Excellent
"Strange room configuration but service GREAT"
The bed was comfortable. Weird setup with toilet across the room from sink and shower. Not very modern. No air conditioning. But they were very attentive and the service was great! The breakfast buffet was excellent, and they had free water, hot tea, and coffee all day by the front desk.
Genuine Hotels.com guest review
3 night trip with friends Jun 18, 2013
Hamptonian
US
4.0 / 5Excellent
"Comfort and Convenience in Vienna"
Whenever I return to Vienna, I would not hesitate to stay at the Papageno Hotel again. The rooms are comfortable, quiet, and clean. The hotel is in an excellent location and within walking distance to major attractions. The front desk staff were always helpful and attentive.
Genuine Hotels.com guest review
6 night trip May 18, 2013
Fred
US
4.0 / 5Excellent
Very centrally located with tram close by.Reception staff helpful. Very good choice at breakfast and free coffee and cake in afternoon a bonus.Only complaint was a very creaky bed, which did not make for a peaceful night's sleep.Room was small but very quiet. I would certainly stay here again.
Genuine Venere guest review
Other trip May 20, 2013
A Traveler
US
4.0 / 5Excellent
The hotel is a 5-minute walk from the center and it is served by public transport. The breakfast buffet is great. The staff is very kind.
Genuine Venere guest review
Other trip Dec 26, 2012
A Traveler
US
4.0 / 5Excellent
"Good place to stay in Vienna"
Good Hotel. Excellent breakfast and service excellent ! Excellent Location for bus, tram and subway. Within 20 minutes walking distance from city center and museums. WIFI. About front desk the male personnel is outstanding, (I don't know if more than one) the females 2 or 3 don't want to be question or disturb (I believe from web surfing)
Genuine Expedia guest review
Other trip Nov 23, 2012
Alfredo
US
5.0 / 5Outstanding
"Personal touch"
Not a perfect hotel, but it makes up for it with attention to detail and personality. A gentleman at the front desk named Ivan had a wonderful sense of humor and offered a wealth of information about the city. Another especially nice thing was the complimentary coffee and cake in the lobby in the afternoon. The bed was okay and considering that our room on the 5th floor overlooked a busy street, it was very quiet. Breakfast buffet was excellent. And the hotel is right on the edge of touristy Vienna, so it's a great refuge from the tourist masses. There's a restaurant nearby which brews its own beer - heaven! All in all excellent value for money in Vienna at the Hotel Papageno.
Genuine Expedia guest review
Other trip Nov 15, 2012
Drew
US
4.0 / 5Excellent
"few blocks from the inner city"
Clean comfortable room, good continental breakfast, about a 5-7 walk to the beautiful inner city area of Vienna. Pleasant for the price.
Genuine Hotels.com guest review
Business trip Sep 9, 2012
Socal Gator
US
5.0 / 5Outstanding
Excelent location, connected rom /to railway sation/center. Personal contacs before arriving with reception staff. Great. I recommand!
Genuine Venere guest review
Other trip Sep 2, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Helpful Staffs"
Fair room but great and helpful staffs
Genuine Hotels.com guest review
1 night romance trip Jun 10, 2015
Chan
AS
4.0 / 5Excellent
"A little gem"
A lovely little hotel, nice rooms, great breakfast, Friendly and helpful staff. Wifi ok. Will stay again!!
Genuine Hotels.com guest review
2 night business trip Feb 2, 2015
A Traveler
IE
5.0 / 5Outstanding
"Charming hotel"
A lovely charming hotel. Staff are friendly and helpful. The location is quite Central and only a ten minute walk the centre. The breakfast was good and overall had a wonderful stay.
Genuine Hotels.com guest review
2 night trip with friends Dec 28, 2014
A Traveler
GB
4.0 / 5Excellent
"Pre-Christmas fun in Vienna."
Four night pre-Christmas stay. Stayed in this area before (different hotel) so knew it was an ideal location for easy access to public transport and the main tourist area of the city. Pleasantly surprised by room (36) which was spacious and comfortable (bed fantastic). Only downside is a certain lack of privacy with the bathroom area but not a huge problem. As it faces the main road (with Trams) there might be noise issues at warmer times but no real problem with windows closed for winter weather. Breakfast substantial and nice. Quite full at times but with a 3 hour slot there wasn't nowhere to sit. Nice touch to have coffee (and cake) available every afternoon/evening in reception. Finally, staff were fantastic in reception. Friendly and spoke perfect English. Oh, and the 3 day public transport pass (21 euro each) was available at reception and is a great idea.
Genuine Hotels.com guest review
4 night romance trip Dec 1, 2014
Neil
GB
4.0 / 5Excellent
"Papapapageno"
Hotel was very cute and intimate. Staff were very friendly and accommodating. Their knowledge of the area was remarkable. Had a homey feel about it especially the common area where there were cute little couches with afternoon tea being served daily. Downside to this place were the pillows, they were very flat and lump and toilet paper rough. If you had your own pillow and toilet paper it would be great.
Genuine Hotels.com guest review
5 night trip with friends Jun 20, 2014
A Traveler
AU
5.0 / 5Outstanding
"Nicely refurbished, small hotel"
Very pleasant stay. Nicely refurbished, clean rooms & very comfortable bed. What else does one need for a short stay?
Genuine Hotels.com guest review
1 night trip Apr 19, 2014
Pawel
GB
4.0 / 5Excellent
"Nice hotel within a walking distance from the city"
Staff was great; the complimentary breakfast was very good and diverse; internet access was a bonus. The hotel is within a walking distance from the main attractions in Vienna. Rooms and hallways are a little old, but clean.
Genuine Expedia guest review
Other trip Feb 26, 2014
Alina
CA
5.0 / 5Outstanding
"Nice hote, clean and comfortable."
The reception staff were welcoming and friendly. Our family room had two separate rooms, which was great. The hotel was clean and comfortable. It was a great place to stay in Vienna and I would recommend it.
Genuine Expedia guest review
Other trip Jan 17, 2014
Simone
AU
4.0 / 5Excellent
"Good value - great breakfast"
I stayed for a few days in connection with a meeting in Vienna. The hotel has a good atmosphere, young helpful staff, my room had a good size, huge bathroom and all very clean and in good conditions. No noise from the street, and bed was fine. Good restaurants in the neighbourhood so all in all a pleasant stay. Breakfast buffet was excellent. For what i paid I got good value.
Genuine Hotels.com guest review
4 night trip Dec 1, 2013
Thomas
IE
5.0 / 5Outstanding
"Great location"
The hotel is very well located, a short walk to Karlsplatz and the Opera House. The metro within easy reach. Excellent buffet breakfast with great variety of foods - something for everyone. Simple comfortable room and very pleasant helpful staff.
Genuine Hotels.com guest review
4 night trip with friends Nov 23, 2013
A Traveler
IE
4.0 / 5Excellent
"Friendly hotel in central Vienna"
Hotel Papageno proved to be an excellent choice for a short stay in Vienna. The rooms are clean and very comfortable. There are few frills in the decoration but a very pleasant homely atmosphere. more than made up for this "Sehr Gemutlich" we would describe the hotel, and yet the staff were completely efficient and very helpful, the food was excellent and the location could not be better for exploring Vienna on foot or by U-Bahn.
Genuine Expedia guest review
Other trip Oct 30, 2013
Flosshilde
GB
4.0 / 5Excellent
"Friendly staff"
Very helpful staff who booked some items for us and helped us to sort out our other activities. The room was very nice with a good view of an adjacent church tower across a quiet street. It had an interesting glass walled bathroom and a separate toilet. The air-conditioning in our "superior" room was great given the very hot weather at the time. They coped well with our request for gluten and lactose free food for breakfast.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2013
M & V
AU
4.0 / 5Excellent
"Good location, great breakfast, easy location"
We loved our stay. The breakfast is awesome!! Had a lift so nice not to have to haul luggage up stairs. Clean room and they serviced the room each day leaving chocolates on our pillows. Great location. It is located on the road that leads directly to the Main Shopping street and cathedral. Very friendly staff who offered to book us a table for dinner. Close to lots of great restaurants. I was pleasantly surprised about the whole experience. The worst thing is no air conditioning and the breakfast room is extremely hot and stuffy.
Genuine Hotels.com guest review
3 night trip with friends Jul 23, 2013
A Traveler
AU
5.0 / 5Outstanding
"Nice little hotel in great location"
This hotel is in a great location just south of Karlsplatz. Great bar across the road (Sud Lander). The rooms are very well presented and the staff are great, they will go out of their way to help you or find information. Great variety of food for breakfast although you sometimes have to wait to get a table. Free coffee / tea and cakes in the afternoons are a real treat if you are still around the hotel. Only about a 10 minute walk to the St Stephens Cathedral and the centre of VIenna. We found Hotel Papageno to be of great value for the location and service. The only downfall is that there is no air conditioning in the room which during our stay it was over 20 degrees at night with no breeze from the windows.
Genuine Hotels.com guest review
3 night romance trip Jul 18, 2013
Bongodog
GB
4.0 / 5Excellent
"central location"
Was in Vienna for conference and hotel was close to this and near u-Bahn. Would have been good to get AC as was hot. But had nice 5th floor room with view over city (was upgraded for free from single to double room)!
Genuine Hotels.com guest review
4 night business trip Jul 2, 2013
Sandy
NZ
5.0 / 5Outstanding
"Great breakfast!"
Enjoyed my stay at the hotel. Great spread for the buffet breakfast and loved the good quality of the shampoo and liquid soap for the room. Little differences like this count. Friendly staff too.
Genuine Hotels.com guest review
3 night trip Jul 2, 2013
izcremecake
AS
5.0 / 5Outstanding
"Good central located Hotel"
Very comfortable accommodation, very clean with nice decor and bathroom spotless. Friendly reception staff, offered tea/coffee and cake mid-afternoon - and coffee available most of the time. Breakfast selection very good, offered healthy choices and wide choice of fruit/jogurts/bread etc. scrambled eggs/franfurters etc availabble. Location excellent with tram stop on main street and jsut five minutes to the Ring and onward metro stops. Walking distance of Cathedral (15 minutes) My room was quiet and away from street noise. A very good hotel with nice ground floor lounge and breakfast room. Rooms on five floor with lift.
Genuine Expedia guest review
Other trip May 30, 2013
Cath
GB
4.0 / 5Excellent
"Good overall."
Great service, excellent location. Recommended mid price place to stay.
Genuine Expedia guest review
Other trip Feb 20, 2013
Be
GB
4.0 / 5Excellent
"Great friendly central hotel!"
Friendly staff. Excellent large rooms, excellent breakfast! Brilliant for its price. Location close to city and near to a local pub that does excellent food and brew their own beer.
Genuine Expedia guest review
Other trip Jul 31, 2012
seedhousel
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
jedino što nedostaje klima u cijelom hotelu
Genuine Hotels.com guest review
1 night business trip Jul 22, 2015
snjezana
HR
4.0 / 5Excellent
"Buena opción en Viena"
El hotel está bien ubicado, muy limpio y con buenas instalaciones. El desayuno completo y bueno...lo único malo es que no funcionaba bien el A.C de la habitación.
Genuine Hotels.com guest review
1 night trip with friends Jul 19, 2015
Jeanette
MX
4.0 / 5Excellent
"Atmospheric hotel near city center"
The hotel is built into old apartment building (I guess) so it was less hotel-y than usual hotels. Also, the building is old and so are the rooms. Interior decor does show wear and tear. This doesn't mean that the hotel is dingy, far from it. Room was very clean and the cleaners did their job flawlessly, filling soap dispensers and setting bed sheets without any need to even mention about them. Very, very good service. Other hotel personnel were also very friendly and helpful. There was also coffee and cake in lobby every afternoon for free and even hotel wifi was decent. Perfect experience all around. As an amusing detail, toilet door in our room was built to look like a closet door beside the bed. Going for a loo felt like going to secret room. Very amusing.
Genuine Hotels.com guest review
3 night family trip Jul 9, 2015
Otto
FI
4.0 / 5Excellent
"Muito bom!"
Excelente localização, fácil acesso, café da manha muito bom e atendimento idem.
Genuine Hotels.com guest review
5 night family trip Jun 25, 2015
Ana Valéria
BR
3.0 / 5Good
"3 stjernet"
Første gang i Wien og så lige på dette hotel. Beliggenheden er i top, men ellers... Det er udpræget et 3 stjernet hotel. Elevator kun til 4 pers eller 2 pers med bagage. Ingen hotelbar, Det hele foregår i receptionen.
Genuine Hotels.com guest review
5 night romance trip Jun 18, 2015
A Traveler
DK
2.0 / 5Fair
"Nicht wieder !"
Nicht wieder !
Genuine Hotels.com guest review
3 night trip with friends Apr 26, 2015
A Traveler
DE
4.0 / 5Excellent
"Preiswertes Hotel in der Nähe von City"
Das Hotel ist sauber und gut gelegen, nur ein Paar Gehminuten vom Naschmarkt. Reiches Frühstück und Kaffee im Foyer sind auch vorhanden, so wie kostenloses Wlan im Zimmer. Mein Einzelzimmer war eher klein, aber sauber. Im Zimmer war es nachts ein bisschen warm, aber sonst alles in Ordnung.
Genuine Expedia guest review
Other trip Apr 27, 2015
Olga
DE
5.0 / 5Outstanding
"Nettes Hotel mit guter Lage zur Innenstadt"
Wir haben im Hotel Papageno ein Dreibettzimmer für drei Nächste gebucht und sind sehr zufrieden. Das Hotelpersonal war sehr nett und hilfsbereit und die Lage des Hotels ermöglicht es, Wien zu Fuß zu erkunden. Das Auto konnten wir für 12€ pro Tag in der näheren Umgebung parken; es war auch kein Problem schnell und nah einen Parkplatz zu bekommen. Durch das reichhaltige Frühstück war man gut gestärkt für den Tag. Allgemein konnte man die Liebe zum Detail erkennen, was dazu beigetragen hat, unseren Aufenthalt sehr angenehm zu gestalten.
Genuine Expedia guest review
Other trip Mar 30, 2015
Josefine
DE
5.0 / 5Outstanding
"Tolles Hotel in Top-Lage"
Absolut zentral gelegen, Zimmer und Bad super sauber, sehr gutes Frühstück, freundliches und hilfsbereites Personal - perfekt
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
DE
5.0 / 5Outstanding
"Un hotel muy recomendable"
Un hotel estupendo. Muy cerca del centro andando y de una de las paradas de metro más grandes para poder moverte por toda la ciudad. Los trabajadores del hotel son muy amables y el servicio en general es muy bueno. Perfecto el desayuno!
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Daniel
ES
4.0 / 5Excellent
Me trataron muy bien, lo recomiendo. Además está muy cerca del centro y a la vez es muy tranquilo. Lo único a decir es el precio. Encontré una oferta (49€) y estuvo bien, pero pagar más por la habitación (79 o 89€) me parece exagerado. El trato del personal perfecto.
Genuine Venere guest review
Other trip Feb 25, 2015
A Traveler
ES
5.0 / 5Outstanding
"Good location, good service, A+"
Really well placed, nice service, breakfast. Coffee was free at all times in the reception, and the afternoon cake was very good. Internet worked fine. I would even bring my family with me again (if not travelling for business).
Genuine Hotels.com guest review
1 night business trip Feb 12, 2015
Daniel
PT
4.0 / 5Excellent
"파파게노"
오래된 호텔이라 객실내부가 낡았지만 전체적인 호텔서비스 및 가격이 만족스럽습니다.
Genuine Hotels.com guest review
4 night romance trip Feb 6, 2015
A Traveler
KR
4.0 / 5Excellent
"conveniently located"
Great location: <10 minutes walk from Karlsplatz / State Opera. Few minutes from tram or tube. Single room is a bit smallish but OK ensuite bathroom. Breakfast is great as is the free afternoon coffee and cake.
Genuine Expedia guest review
Other trip Feb 14, 2015
Fred
NL
4.0 / 5Excellent
"nettes, zentrales Hotel"
Ideal für Opernbesuche oder einfach nur zum bummeln durch Wien.
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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