Convenient for our travel purposes. Really nice restaurant next door!Genuine Expedia guest review
"Everything is up to date."
We just needed a place to stay on our way to New Orleans. This was a perfect fit for a one nite stay or a week long stay.Genuine Expedia guest review
"The Place To Be"
I really love this place.When I wanna get away this is where I go.Genuine Hotels.com guest review
Hotel was terrific, we were there for an LSU game weekend. Pool is usually in the shade, but otherwise very nice. Not a bad location with many options on that exit and still close enough to campus.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Good trip for LSU Weekend"
When we first checked in we were sent to a room that hadn't been cleaned. A call to the front desk and 2 minutes later someone showed up with keys to a new room. Great customer service in that respect. Although I should've never had a room that wasn't cleanedGenuine Expedia guest review
Room was in need of a few repairs but overall it was clean. The staff was just top notch.Genuine Expedia guest review
"Not Quite like the pictures"
Check in was quick. Lobby and breakfast room were small. Room service not provided though they do have menu you can order from and go pick up food yourself when it is ready. Room was clean but not what I expected for price. It is a green hotel so linens are changed every 3 days and fresh towels only given when necessary. No shampoo, conditioner or lotion […] provided only bar soap. Had to get a hair dryer from front desk because the one that went in our room had been "stolen". It served its purpose for the two days we were in Baton Rouge but I would try a different place if I were to visit there again Read moreGenuine Hotels.com guest review
"Wonderful, as always"
Hyatt Place is consistently good, no matter which city we're in, and that's key to our travel plans because we're on the road frequently for soccer games. We had a late check-in and the staff was most welcoming and friendly. My only complaint (and it's relatively minor) is that there was no coffee set out after breakfast ended. At other Hyatt Place […] hotels, I've been able to grab some coffee to take to the fields, but wasn't able to this time. (I kind of needed it.) We'll continue to choose Hyatt Place hotels, regardless. Read moreGenuine Hotels.com guest review
"coz getaway food with excellent customer service"
My fiancé and I were in town for a weekend getaway and chose this hotel for the night . Although an older building , the property was well maintained and had superior service due to its great staff , who went out of their way to make our stay as comfortable as possible. A definite return trip is in the future.Genuine Hotels.com guest review
"Overly Nice Hotel next to Mall"
I showed up 20 minutes before check in, and they let me know my room would be ready soon and offered free Starbucks! After we got our drinks we were given our room keys. The room was very nice and had a large area for sitting and relaxing.Genuine Expedia guest review
"Annual Halloween trip"
This is the second time I have stayed here. I came last year to go to the 13th gate with my brother, and we had such a good time we decided to come back this year with my boyfriend and his brother. The staff seemed slightly less attentive than last year, but it wasn't a big deal. I really like the location of the hotel and the layout of the room. I'm […] sure we will be back. Read moreGenuine Hotels.com guest review
"Good hotel just a few changes needed"
Everything was great however the room smelled smokey and moldy. The hotel was full so there were no changes made.Genuine Hotels.com guest review
ants in room :( and the pillow was lumpy. Other than that all was goodGenuine Hotels.com guest review
warm & friendly & helpful hotel staff; convenient locationGenuine Expedia guest review
"A Great Stay!"
Excellent stay. Clean and spacious rooms. Great breakfast. Will definitely come back!Genuine Expedia guest review
All was very good. Food was left in frig, and crumbs were in the pull out bed. Food was very good. Room was VERY comfortable.Genuine Hotels.com guest review
"Convenient to the venue we were attending"
I booked the Hyatt place because I had stayed here before when I was a flight attendant 6 years ago and was comfortable at this hotel. I was somewhat disappointed in how it seemed to be running down fast. The sofa's were nasty worn out, the elevators were slow and not working, we had some type of plumbing problem because the doors were open down the […] hall with air blowers on them, walls torn out in the bathrooms, so definitely some problems bad on our floor. The staff was very nice our bathroom was clean. Whatever happen to the nice clean blanket with a ribbon around it? What happen to lotion sample? I am going to close with I was very disappointed in Hotels.com and most likely will not ever book another hotel with them. Read moreGenuine Hotels.com guest review
It was very nice and relaxingGenuine Hotels.com guest review
Very nice, clean, friendly staff, convenient location . Will definitely returnGenuine Hotels.com guest review
"Great Hotel and location"
This hotel had it all; great rooms, service, and breakfast. It is clean with a friendly staff and the free breakfast is very good for being free. It's close to a lot of great restaurants and across from the big mall. I would definitely stay here again and recommend it to anyone staying in Baton Rouge.Genuine Hotels.com guest review
It was nice everything good. Breakfast in the morning hot and a lot to eat. Excellent staff two thumbs up. Only thing I didn't like that the room door didn't lock we have to Change room - still will stay again.Genuine Expedia guest review
Rooms are great just need work harder cleaning and front desk staff need more training.Genuine Expedia guest review
"Needs better up keep"
Found long hairs through out the room. Bathroom poorly lit.Genuine Hotels.com guest review
This by far was the worst hotel stayGenuine Hotels.com guest review
This hotel was nice and spacious. Hotel staff was great. My only complaint is that we did not have room keeps for our stay. The machine that makes the keys was broken and we had to get let in and out of the room by Front desk staff.Genuine Expedia guest review
Had a great experience. rooms where clean and staff was helpfulGenuine Expedia guest review
Was not very happy with the room due to the air condition kept cutting off even though it was on 60 something, it felt as though it was 90 degrees in the room. Mentioned the concern earlier in the day and the worker said that if you turn it down it would be fine. We got back later that night and it was comfortable while it was running. We went to bed […] and woke up several times sweating due to the heat. Mentioned to manager the next morning and he said, this is my second day here so I am not sure how it all works. Read moreGenuine Hotels.com guest review
"very nice hotel, close to eating places, shopping"
The staff was veryfriendly, and helpful. Other hotels can take a lesson from ur employees My husband and myself was very impressed.I give u guys a big o thumb up. Thanks for a great experience. Looking forward to seeing u guys again. Mr.& Mrs. WatkinsGenuine Expedia guest review
The rooms were extremly dirty and not kept up. We had to change rooms twice due to the previous rooms lack of cleanliness. The third room was still dirty, but at that point we just settled. The bathrooms are outdated, the sofas are worned and stained. Also, the hallways and elevators appeared that they had not been vacuumed in over a month. Next time […] we are in Baton Rouge to visit our daughter at LSU we will not be staying at the Hyatt. Read moreGenuine Hotels.com guest review
"We had a great time!"
The room was clean and very spacious. The employees were very nice and professional and they seemed ready to help you out with anything you may need. If you are into shopping the mall is right across the street from the hotel so that is definitely a huge plus. Also there is a restaurant practically in the same parking lot as the hotel. We didn't eat […] there but knowing there was a place to eat nearby was good to know. There were also other restaurants right down the road from the hotel. We ate at the red lobster there and it was really good food. The only down side was the keys weren't working when we were there so everytime you needed to get into your room you had to get the person at the front desk let you in. But they were always happy and ready to let us into our rooms and were always nice and professional about it. But I'm sure by now they have that little issue fixed. Overall my wife and I had a great time at Baton Rouge and the hotel helped make our trip much more enjoyable. If we come back for another visit we are definitely coming back to this Hyatt Place. Read moreGenuine Hotels.com guest review
Front desk personal could not be so reluctant to match rates from online advertise prices without actually have to go and book online. Hotel gets the money either way..Genuine Hotels.com guest review
My sister and I stayed here for a quick girls getaway. When we arrived the clerk promply swiped my card for payment then told me their key card system was not working so we would have to be let into our room each time by management. We got our bags, told the clerk we were ready and went to our room. After standing in the hallway for ten minutes I went […] back downstairs and the manager said he didn't know we were waiting and csme to let us in. I told him I wanted a discount for the inconvenience. We went into the room and it had a very musty smell. It looked clean but the smell never went away. The next morning after going down for breakfast we again had to look for someone to let us into our room. I should have been told upon arrival and before I was charged that this was happening so we could have had the choice to stay or not. Won't again. Read moreGenuine Hotels.com guest review
"Convenient and comfortable"
Our family enjoyed the stay.Genuine Hotels.com guest review
Great location right off the interstate. We arrive around 8pm and the staff was tremdous. I would definitely stay here on my next visit to Baton Rouge.Genuine Expedia guest review
"Just stayed the night while traveling"
This hotel was good, but not as nice as the other Hyatt Place hotels I've stayed at, so I was a little disappointed.Genuine Expedia guest review
"Modern, clean, lots of space in the room"
The staff was very friendly, the rooms were spacious and modern. Well kept facility, the breakfast choices were good!!Genuine Expedia guest review
Mostly cool, except the food. Houston, Dominique& and the Phillipean lady were extremely nice. All 3 had us laughing and made us feel welcomed!!!Genuine Hotels.com guest review
"Nice comfortable hotel"
Enjoyed my stay there.and there very pet friendly. Will stay there again.Genuine Expedia guest review
this hotel is amazing! can't wait to book it again!Genuine Hotels.com guest review
Only thing I would have changed is the air conditioning unit could not keep up with the heat in the room.Genuine Expedia guest review
Enjoyed our stay.Genuine Hotels.com guest review
"Great Stay, Staff could have been nicer!!"
The rooms were clean, but bathroom needs to be updated and better lit. The rooms also felt very humid and smelled smokey although the rooms were non smoking. Staff was very efficient yet they were not at all friendly. At times I felt as though I was an unwanted guest in their home.Genuine Hotels.com guest review
"close to a lot of must see shopping and adventure"
I was very pleased of my stay here! Across street from Mall of Louisiana, IMAX Theater, and 3 min to Perkins Row shopping center, also 7 min drive to Brec Skatepark.Including the zillion resturants, hop, skip, and a jump away! It was quiet, very clean, and the staff was extremely pleasant. I would stay here again anytime.Genuine Hotels.com guest review
"Air Conditioning Nightmare"
Was told the rooms have problems with their air conditioning. Room was hot when we got there and someone had to come help us turn it on. The lady who worked there said, the unit will probably turn off during the night and we will have to restart the compressor. Sure enough, it turned off 3 times during the night. Too much hassle to deal with for one […] night. This needs to be fixed ASAP!! Especially during the summer months!!!! Read moreGenuine Expedia guest review
The hotel is located across from the Mall of Louisiana and near lots of restaurants and shopping.Genuine Hotels.com guest review
Cons: elevator is extremely sluggish Cramped room No microwave Room key deactivated frequently during out 8 day stay (almost daily) Pros: housekeeping is thorough Room layout is optimal (yet cramped) Staff very helpful, curteous and respectful Tasty breakfast Ample parking Ideal location for our trip Price Enjoyed our stay. Is a good hotel. Everything […] met our expectations. Kids enjoyed our room and the pool. Literally walked to dine at an amazing restaurant next door. Gas stations, food, coffee, mall, highway access and much more is conveniently located. Location of hotel is superb for our trip. Pleased with our time spent there and we will stay again. Read moreGenuine Hotels.com guest review
"great location, great size room for a family of 5"
great location, great service, great breakfast options (although they did run out of of plates, bowls so there was a bit of a wait, which is why I rated a 4 for that category). The room is plenty spacious for a family of 5, which is always something we are looking for, more space.Genuine Hotels.com guest review
It was ok, but nothing special. It's right across from the mall though! The pictures are deceiving!Genuine Hotels.com guest review
We loved everythingGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )