"Typical Hyatt. Clean, but beds are terrible"
It's a typical Hyatt. Well maintained and clean. Neighborhood is safe with the biggest mall in the area right across the street. Restaurants galore. The bad thing is the beds. They are TERRIBLE. They are hard and squeaky. It's enough to make me say that I wouldn't stay here again.Genuine Hotels.com guest review
"Close to main attractions"
The only issue I had with my stay was the shower curtain was filthy when we first checked in but within 5 mins of calling they brought another one. Everything else was great. The hotel sits directly across the street from the Mall of Louisiana, and Blue bayou. and the Tanger Outlet is about 15 miles out.Genuine Expedia guest review
"Right in the Middle"
The location was perfect. It was just a short drive to the Outlet and the Bass Pro Shop in Denim Springs. The breakfast that was served was great. I have three children and they all three found something they liked; even went back for seconds. I also found the price of our room was very affordable. With a family of 5 and 3 of them being minor children […] its hard to find an affordable room that sleeps all 5 in one room but Hotels.com did just that with the Hyatt Place. Thanks to both places. I will being staying there again real soon. Read moreGenuine Hotels.com guest review
This hotel is in a great location with easy access to I-10. The rooms were not very nice at all. The furniture is very old. The sofa was very dirty and pretty badly stained. There were no plastic cups in the room and the glasses were dirty. The bathroom is extremely small and would be very difficult to use by someone who is over-sized. The bathroom […] wall had mold on it. The air conditioner was really loud and went on and off every five minutes. This made it rather difficult to stay asleep. The one good thing about the hotel was how nice the staff was. It certainly was not worth the money and I would not stay there again. Read moreGenuine Expedia guest review
Very convenient to shopping. Staff was very helpful.Genuine Hotels.com guest review
My stay was very good I liked the cleanliness and the set up of the room the hotel services was very good alsoGenuine Hotels.com guest review
"Very Nice HotelPerfect for our needs"
Was a perfect Hotel for our needs. Only one night stay but will make it our permanent choice for our Baton Rouge overnight stays. Only con for us is that we are used to Firm mattresses and this one was a little soft but That is just our preference and not everyone's. Staff and cleanliness were top rateGenuine Hotels.com guest review
Very comfortable, even for 4 adults and 2 children. Location very convenient to lots of great restaurants, shopping, etc. Breakfast was ok. Eggs were dry and cold and toaster was out of order, so we had to opt for oatmeal. Other than that, good. Staff very friendly and helpful.Genuine Hotels.com guest review
The front desk girl was great.Genuine Hotels.com guest review
"Great breakfast--close to restaurants"
Enjoyed our stay with a large room and a great breakfast. We olive being able to walk next door to Ralph and Kacoo's for dinner after a long day on the road.Genuine Hotels.com guest review
"Nice accommodations in a great location"
The staff exemplified what customer service is all about in an era where is seems not to exist.Genuine Expedia guest review
"Great room, short staff, unimpressive breakfast"
Enjoyed our one night stay but we had to wait ten minutes to check in because there was only one employee at the desk and she was making food for some other customer. The breakfast eggs were bizarre little round balls but the rest was decent.Genuine Hotels.com guest review
"Great Hotel! Big clean rooms and great staff!"
This was the best hotel that we stayed at during our entire vacation. The facility was clean and well maintained. The staff gave my family a very warm welcome as soon as we entered the hotel. The room was spacious and clean. The beds were comfy. They took the time to let us know about local places, too. The continental breakfast was delicious. Great […] variety and constantly attended by hotel staff. Would definitely stay there again! Read moreGenuine Expedia guest review
Clean comfortable hotel. Staff was very helpful at check in and during my stay. I was very pleased with the conference room as well.Genuine Expedia guest review
"Could have been better."
This was a good pick for the location, but shortly after checking in, there seemed to be maintenance on a nearby room. There was a lot of hammering and bumping around, which prevented us from napping. Although slightly overpriced, the movie selection was good. Once it started though, it skipped a few scenes, causing us to have to rewind, turning a movie […] that originally was an hour and a half into almost 2 1/2 hours. After stepping out for a bite to eat and a little fun at the nearby casino, we returned to a warm room. The front desk was contacted and provided a little "technical support" but in the end, nothing was done. Maybe the banging we heard earlier was to the A/C unit...without success. The next morning, I was excited to get to the Starbucks counter conveniently located downstairs, only to find that my usual 2.70 cup of Cafe Americano was 4.75 and ended up being completely wrong. The waitress/hotel receptionist was eager to fix it and added more of this and that, but we never got it right. I finally just thanked her and gave her a tip for the effort. What's a Starbucks without raw sugar and flavoring? This experience definitely could have been better. Read moreGenuine Hotels.com guest review
One of the best hotels over ever stayed at! The service was beyond excellent, everyone was so nice and helpful! Great breakfast also, will definitely be staying here again.Genuine Hotels.com guest review
The staff was very nice & helpful. And omg the continual breakfast was amazing. I've never seen a free breakfast like that before. I would highly recommend this hotel. The pool was nice,& the room was very spacious.Genuine Expedia guest review
"Great hotel in Baton Rouge, La area just off I-10."
Wonderful experience, good breakfast provided. The rooms were very clean and well appointed. The bed was great with very nice feather pillows.Genuine Expedia guest review
Our stay was great.Rooms was really spacious and the service was outstanding.Genuine Hotels.com guest review
"Our stay at the Hyatt in Baton Rouge, LA"
Hotel was clean, nice but the room decor was outdated and the bathroom was very small and the pool area had a lot to be desired. The staff was wonderful!!!Genuine Expedia guest review
"Close to I-10"
I was only there one night, but it was nice and clean. They had a small tube of toothpaste as one of the toiletries, which I'm not used to seeing.Genuine Hotels.com guest review
"Great Concept hotel at great price"
Very conveniently placed, I like the large suite-like rooms (standard), with all the amenities. Sleek, modern, yet cozy design. The front desk clerks are always bright, energetic, cheerful and welcoming people at all Hyatt Place hotels I've stayed in in three states. I'll definitely pick this hotel over most others in the price rangeGenuine Hotels.com guest review
The employees were polite, however the room was hot and system was not working properly. The bathroom needs work, the shower head was pulling away from tile. Also I had to ask for a showercap and go Down to get it. The beds were comfortable.Genuine Hotels.com guest review
"Plenty of room to spread out"
This was unlike most other hotel rooms because you actually get a separation of space with room to spread out. The separate area with the couch and table makes the stay much more comfortable and gives the kids a place to play. Loved it!Genuine Expedia guest review
It met all our expectations and the complimentary breakfast was excellent!Genuine Hotels.com guest review
We had booked a room with double beds, but were given a room with a king bed and a sofa bed. Found hair on the sheets on the sofa bed. Asked for extra sheets and were given 2 sheets, one with holes in it and one with a stain on it.Genuine Hotels.com guest review
highly recommend this hotel, great location next to the mall,movies,imax and restaurants. Had a good time in spring break.Genuine Expedia guest review
It was nice dont get me wrong, but it is a very old hotel, a smell lingered through the hotel, and many kids unsupervised running and screaming on my floor.... I thought i was in the clear from children but being awaken by kids screaming, shattered my vision fast. I would not go back.Genuine Hotels.com guest review
"Busy Place, The Mall"
The room and service was the best room I have ever stayed in and the service was wonderful and friendly. Only the automobile traffic around the mall was bad.Genuine Hotels.com guest review
AwsomeGenuine Hotels.com guest review
"Great hotel.....Great location"
Every time I stay at the Hyatt I have a great experience. The staff and the rooms are great!Genuine Expedia guest review
I will say I was afraid of staying here after reading the reviews, but I'm glad I ended up staying. The front desk employees were nice and helpful. The room was big, clean and very comfortable. The bathroom vent was loud, but it didn't bother me at all. The breakfast was great - Egg sandwiches, juices, cereals, oatmeal, pastries, pancakes, french toast […] - just a really good selection. The outside was being painted, but I never heard any noise in my room. The bed was comfortable. Hotel is across from a mall and restaurants which is convenient. Hotel has a shuttle that will take you within 3 miles for free. It was overall a great stay. Read moreGenuine Hotels.com guest review
"quiet, comfortable hotel"
The hotel was quiet and the beds were comfortable. Unfortunately there was no room service, so meals had to be ordered then picked up by the customer. Also, the free breakfast bar often ran out of some kinds of food as well as tablewear and dishes.Genuine Expedia guest review
"A night in Baton Rouge"
I really enjoyed my stay. The breakfast was very good and you have two restaurants within walking distance. The room was very clean and the bed and pillows were great.Genuine Expedia guest review
"Good for the price"
Hotel was under renovation. One elevator was not working so always slow. Our pull out couch was broken on one corner so you would sink. Otherwise great location for shopping, restaurants etc.Genuine Hotels.com guest review
"Good Place to Stay"
The staff was very helpful and responsive. The hotel is undergoing a total renovation. I would assume that this remodeling work will be complete by the end of February, 2013. Before then, one must know that there is some work ongoing. Location is very good.Genuine Expedia guest review
Started out rough and had to change rooms due to broken toilet, musty smell, and construction noise. Staff helpful but limited choices. We've stayed there before and were happy but wish we had known about the construction before hand.Genuine Hotels.com guest review
"Convenient to Mall of America"
I wanted a room with 2 full size beds and ended up with a king size and pull out couch. The couch was very uncomfortable to sleep on. The pillows were skinny but thick at the same time if that is possible so it left your neck in a bind. There was not enough pillows for 5 people to sleep. The toilet had a broken handle and you had to raise it up manually […] or it would run all night. The air conditioner was really loud to the point that it would startle you when it came on. The television was nice, very large screen and good amount of channels. The room had a stale odor to it. Read moreGenuine Hotels.com guest review
Bad odor in the room and another room was requested and obtained.Genuine Expedia guest review
"Ongoing construction an issue"
The hotel was undergoing a lot of renovations and because of that, they appeared to decide to let their maintenance and cleaning of the overall rooms be something of little importance. My room smelled, and had stains on the headboard. Of what, I don't know :SGenuine Hotels.com guest review
The hotel was nice and I enjoyed the breakfast. I was expecting a continental breakfast but they also had pancakes, eggs bendict and bacon, croissant sandwiches. The staff was very nice and accommodating. The rooms were excellent especially the layout. Living area with couch and ottoman, large flat screen tv that can be seen from bed or sofa. Small […] kitchenette with sink and refrigerator but no microwave. Desk area was convenient for working. Read moreGenuine Hotels.com guest review
The exterior of this hotel is an indication of what is inside.This facility is not operated by Hyatt, and the litter and trash outside reflect the lack of cleanliness inside. The carpets in the elevator are filthy. The elevators operate like they are in a fleabag, not a Hyatt property. The carpet inside the room was dirty. When you book a Hyatt property, […] you expect Hyatt standards of cleanliness and service. While the service was fine, the hotel is dirty and maintenance is lacking. My wife stayed here three weeks ago and said she would never be back. Now I understand why. Avoid this place. It's dirty. Read moreGenuine Hotels.com guest review
They miss oneday of housekeeping as far as every thing else fine.Genuine Hotels.com guest review
"Ok for a short stay"
Nice people at the front desk. Wall paper in room peeling. Mildred in bathroom. Musty smell in the room.Genuine Expedia guest review
"Wait for repairs to finish"
The front desk staff was quite helpful & friendly. However, in our 2 night stay, they did not clean our room, after the 1st night. We were out of the room from 11 - 4 P.M. , so there was plenty of time. I heard this from others traveling with us, for the wedding we were attending.Genuine Hotels.com guest review
Staff couldn't locate a luggage cart. The a/c was loud and made the whole room vibrate. Room was spacious and reasonably priced but needs better upkeep. Not up to expectations of a Hyatt.Genuine Expedia guest review
"convinient hotel in a good lacation"
it nneds some fixings, specially on the corrids that got wt on last hurricaneGenuine Expedia guest review
Our room itself was very nice and spacious, even if we only stayed the one night. The employees were also very nice and hlpeful. The only real complaints I have were about the tv and the breakfast. I expected at least basic cable in the room and it turned out you had to buy movies, that was your only option. When the breakfast was okay and they offered […] more variety than I would have expected, most of it was stale and the yogurt they had available was past the date printed by about two weeks. Read moreGenuine Hotels.com guest review
Other than some plumbing issues, this hotel was very nice. We stayed here after an LSU game, and though it is a little bit further from the University than some others, it was still convienent.Genuine Hotels.com guest review
"Great stay just minutes away"
I was a little hesitant staying this far from downtown (by looking at the map) for a conference. This hotel was way more comfort for the buck than I ever had staying downtown and it only took an average of 8 minutes to get to and from downtown. I must say this was the quietest spot I've ever stayed at in Baton Rouge. The bathroom was a tiny bit cramped […] (I'm a BIG boy) but other than that this was a very comfortable room that I would not hesitate to recommend! Read moreGenuine Hotels.com guest review
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