I receive my room smelling smoking . They change our room to another which smelled worse like bathroom. Then , they gave us a third room where we found the bed with many hairs and dirty. Finally , the fourth room was ok. Very unpleasant experience.Genuine Expedia guest review
"This is a great hotel!"
The two young ladies at the counter took very good care of my family.Genuine Expedia guest review
"Almost Resort Class"
Nice room layout with living room/entertaining, bed and bath areas. Huge HD television with great channel selections. Lobby area is smallish but includes a little coffee shop style bistro/breakfast area. The bed was ok, pillows were small. Electrical outlets near the bed for those with medical breathing equipment were difficult to access. Was surprised […] there was no microwave, brought food back from restaurant and ended up having to throw it out. Read moreGenuine Expedia guest review
"It was ok."
The hotel is what I would term an average stay. It's nice enough for the nightly price we paid. The bathroom was VERY small and needs renovations. The shower head needed to be cleaned. And the tub itself was chipped in a few places. The sofa had small stains. The breakfast left you wanting and the breakfast seating was so small that all the guests were […] right on top of each other. I would probably not stay here again even though it is in a very convenient shopping area. Read moreGenuine Hotels.com guest review
We really enjoyed the hotel . The only thing i was a bit bothered with was when i ordered food i had tp go pick up, yet since i was stayong 3 days. We never had housekeeping come at any time for clean towels or to give the tray of food. Overall, staff was nice. Breakfast good tooGenuine Expedia guest review
"home away from home"
It was awesomeGenuine Hotels.com guest review
"Consistent Hyatt quality found here."
Great hotel. Clean rooms and friendly staff. You rarely go wrong with a Hyatt. No problems at all. Would stay here again on next trip.Genuine Hotels.com guest review
Toilet leaked water. A/c wasn't working correctly. Not impressed by hotel staff. Remote control and tv were problematic. Had to wait until the hotel commercial to end before I could change channels. No ice machine on 1st floor.Genuine Expedia guest review
Keep up the good work!!Genuine Hotels.com guest review
Bathroom fan was broken, very noise, air conditioning more or less the same problem, need to change roomsGenuine Expedia guest review
The bedding was nice, the room quiet, and the staff met all expectations. I will stay there again. Great location central to almost anything you may want to venture out to in Baton Rouge.Genuine Expedia guest review
Room was decent, clean. Except air conditioner vents had visible mildew that i had to clean off. Only compaint really is that the AC did not work properly. I was told by a staff member that all of the AC units were due to be changed out by march 2015. The breakfast if very goodGenuine Expedia guest review
It was great! I loved my room! The breakfast was great and so was the staff.it was a great area, there was restaurants and all kinds of other places in the area.. I didn't have to go very far.Genuine Expedia guest review
Friendly staff, weak breakfast, weak bar but with good prices, otherwise very average.Genuine Hotels.com guest review
Lovation was easy to get to off of the Interstate. They have a nice free breakfast. The room was large and comfortable. I will stay at this hotel againGenuine Hotels.com guest review
"GOOD VALUE FOR THE LSU BAMA GAME"
NICE PLACE. ROOM WAS CLEAN. BATHROOM COULD USE SOME UPDATES. OVERALL I WOULD STAY HERE AGAIN.Genuine Hotels.com guest review
Awful experience!! Had a confirmed room that was NON refundable arrived late in the evening after attending an event and they had given my room away!!!! No excuse except the hotel was overbooked and sorry but had NO other option except to drive an hour or more away to another hotel. This was potentially dangerous situation at such a late hour. A poor […] business practice and would like to know what Hotels.com's policy is when something like this occurs. It was wrong, unsafe and feel the Hyatt management should get involved!!! Read moreGenuine Hotels.com guest review
Great!!! Clean and comfortable, and the location is perfect!!!!Genuine Hotels.com guest review
"Messed up rooms"
Booked 2 queen bed & sofa bed, got to the really late after my sons baseball game really tired..there was only 1 king bed and sofa bed!Genuine Hotels.com guest review
Stayed one night and enjoyed it. Staff was helpful and very niceGenuine Hotels.com guest review
"Experience at Hyatt Place"
Really enjoyed our stay at the Hyatt Place. Very quite and comfortable. Staff was excellent.Genuine Expedia guest review
Grea hotel for a familt trip, convenient and wonderful servicGenuine Hotels.com guest review
I've never stayed at a Hyatt Place and was a little thrown off by the front desk/coffee bar. The lobby was cramped because of this arrangement, but it was the nicest complimentary breakfast I've ever seen. Thank you for breakfast sandwiches! The room was comfy, with the exception of the HVAC system - I hate places whose AC units pull in humid air from […] outside. It makes everything damp and smell of mildew. Also, the bathroom is ridiculously small. The shower curtain invades the toilet area. It was strange, the hotel had these really cramped areas between spacious areas. The staff was on point and appreciated. Read moreGenuine Hotels.com guest review
Nice room and pleasant staffGenuine Hotels.com guest review
"in town on business"
just one nite stay, but very convenient. little noisey because of the interstate close by, but also close to shops and resturants.. Maybe the garbage men should come later than 530 in the morning..Genuine Expedia guest review
"Hyatt Place in Baton Rouge, La- Bluebonnet"
The hotel was ok. Nothing spectacular. It was clean enough. The lighting in the room wasn't adequate. The bathroom, in particular, was too dark.Genuine Hotels.com guest review
The only negative was the pillows were way too thick, I had trouble sleeping because of them, other than that everything was great.Genuine Expedia guest review
Convenient for our travel purposes. Really nice restaurant next door!Genuine Expedia guest review
"Everything is up to date."
We just needed a place to stay on our way to New Orleans. This was a perfect fit for a one nite stay or a week long stay.Genuine Expedia guest review
"The Place To Be"
I really love this place.When I wanna get away this is where I go.Genuine Hotels.com guest review
Hotel was terrific, we were there for an LSU game weekend. Pool is usually in the shade, but otherwise very nice. Not a bad location with many options on that exit and still close enough to campus.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Good trip for LSU Weekend"
When we first checked in we were sent to a room that hadn't been cleaned. A call to the front desk and 2 minutes later someone showed up with keys to a new room. Great customer service in that respect. Although I should've never had a room that wasn't cleanedGenuine Expedia guest review
Room was in need of a few repairs but overall it was clean. The staff was just top notch.Genuine Expedia guest review
"Not Quite like the pictures"
Check in was quick. Lobby and breakfast room were small. Room service not provided though they do have menu you can order from and go pick up food yourself when it is ready. Room was clean but not what I expected for price. It is a green hotel so linens are changed every 3 days and fresh towels only given when necessary. No shampoo, conditioner or lotion […] provided only bar soap. Had to get a hair dryer from front desk because the one that went in our room had been "stolen". It served its purpose for the two days we were in Baton Rouge but I would try a different place if I were to visit there again Read moreGenuine Hotels.com guest review
"Wonderful, as always"
Hyatt Place is consistently good, no matter which city we're in, and that's key to our travel plans because we're on the road frequently for soccer games. We had a late check-in and the staff was most welcoming and friendly. My only complaint (and it's relatively minor) is that there was no coffee set out after breakfast ended. At other Hyatt Place […] hotels, I've been able to grab some coffee to take to the fields, but wasn't able to this time. (I kind of needed it.) We'll continue to choose Hyatt Place hotels, regardless. Read moreGenuine Hotels.com guest review
"coz getaway food with excellent customer service"
My fiancé and I were in town for a weekend getaway and chose this hotel for the night . Although an older building , the property was well maintained and had superior service due to its great staff , who went out of their way to make our stay as comfortable as possible. A definite return trip is in the future.Genuine Hotels.com guest review
"Overly Nice Hotel next to Mall"
I showed up 20 minutes before check in, and they let me know my room would be ready soon and offered free Starbucks! After we got our drinks we were given our room keys. The room was very nice and had a large area for sitting and relaxing.Genuine Expedia guest review
"Annual Halloween trip"
This is the second time I have stayed here. I came last year to go to the 13th gate with my brother, and we had such a good time we decided to come back this year with my boyfriend and his brother. The staff seemed slightly less attentive than last year, but it wasn't a big deal. I really like the location of the hotel and the layout of the room. I'm […] sure we will be back. Read moreGenuine Hotels.com guest review
"Good hotel just a few changes needed"
Everything was great however the room smelled smokey and moldy. The hotel was full so there were no changes made.Genuine Hotels.com guest review
ants in room :( and the pillow was lumpy. Other than that all was goodGenuine Hotels.com guest review
warm & friendly & helpful hotel staff; convenient locationGenuine Expedia guest review
"A Great Stay!"
Excellent stay. Clean and spacious rooms. Great breakfast. Will definitely come back!Genuine Expedia guest review
All was very good. Food was left in frig, and crumbs were in the pull out bed. Food was very good. Room was VERY comfortable.Genuine Hotels.com guest review
"Convenient to the venue we were attending"
I booked the Hyatt place because I had stayed here before when I was a flight attendant 6 years ago and was comfortable at this hotel. I was somewhat disappointed in how it seemed to be running down fast. The sofa's were nasty worn out, the elevators were slow and not working, we had some type of plumbing problem because the doors were open down the […] hall with air blowers on them, walls torn out in the bathrooms, so definitely some problems bad on our floor. The staff was very nice our bathroom was clean. Whatever happen to the nice clean blanket with a ribbon around it? What happen to lotion sample? I am going to close with I was very disappointed in Hotels.com and most likely will not ever book another hotel with them. Read moreGenuine Hotels.com guest review
It was very nice and relaxingGenuine Hotels.com guest review
Very nice, clean, friendly staff, convenient location . Will definitely returnGenuine Hotels.com guest review
"Great Hotel and location"
This hotel had it all; great rooms, service, and breakfast. It is clean with a friendly staff and the free breakfast is very good for being free. It's close to a lot of great restaurants and across from the big mall. I would definitely stay here again and recommend it to anyone staying in Baton Rouge.Genuine Hotels.com guest review
It was nice everything good. Breakfast in the morning hot and a lot to eat. Excellent staff two thumbs up. Only thing I didn't like that the room door didn't lock we have to Change room - still will stay again.Genuine Expedia guest review
Rooms are great just need work harder cleaning and front desk staff need more training.Genuine Expedia guest review
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