Comfy bed and a decent free breakfast, but not really happy with the housekeeping. The coffee machine had not been cleaned and there was lipstick on the coffee cups (not mine). Also I tried to order a diet pepsi and a bottle of water from the front desk and they were out of both! If you are not going to have vending machines, you should at least keep […] all sodas in good supply. Read moreGenuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 Hello I apologize for your experience with breakfast and housekeeping. We hope to be able to make it up to you during your next visit to Baton Rouge
Very clean and nice hotel.Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 Thank you for taking the time to fill out this review
"Will definitely be back!"
I planned a special night out with the Mrs. I call the The Hyatt for rates...they were great! From the phone service to the actual meeting of the staff was great. I'll definitely recommend this hotel if you're looking for class.Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 Thanks!! We hope that you come back to visit us again soon
Everything was good except breakfast. It was a disaster. There were no plates, no silverware, no coffee ( which I asked for and eventually got plates and silverware but never got coffee) and very limited food. It seemed like the attendants we're trying to get computer working.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 We're extremely sorry about your breakfast experience. We are certain that this issue has been fixed and won't occur again. Thanks
We were pleasantly surprised! The hotel was nice, room was nice & comfortable, and staff were very friendly! 24 hr room service was convenient.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 Thank you so much for this kind review. I will be sure to share with the staff
Very nice accommodationsGenuine Hotels.com guest review
Great place to stay. Room was very clean, staff Super nice. My only complaint is the TV was kinda difficult to operate and no microwave in room.Genuine Hotels.com guest review
"Any port in a storm"
Very accomodating during the tough conditions from the recent winter storm. The staff handled it very well.Genuine Hotels.com guest review
One of the better, if not the best hotels we have ever stayed in. Staff was accommodating and the food is great!!!Genuine Hotels.com guest review
The staff were friendly and I was pleased with the size of the room. My only complaint would be that the room was a bit dusty and the bathtub looked like it didn't have a thorough cleaning.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 We are very sorry for the room not having a clean appearance. We will certainly fix that and hope to see you again in the near future
One word, AWESOME!Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 Hi Mr. Robert!! Thanks so much!!
"Hyatt Place is The Place"
Awesome is every way!Genuine Hotels.com guest review
The rooms were clean, however they do not have a microwave! They charge $10.00 to your credit card when you check in. They say this is in case you charge anything to the room. If you do stay here eat at one of the places within walking distance.Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 We hope to see you again soon!
"I will be back!"
This hotel was amazing. Very spacious rooms and the bed was so comfortable. This will be hotel of choice when I am in the Baton Rouge area. Right across the street from the Mall of Louisiana.Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 :) WOW Thanks! We hope to see you again very soon!!
"Why you should stay at Hyatt Place BR/I10"
My thanks to the hotel staffs, they are so friendly and helpful. We were travel in group and they checked all of us in with speed.. I know where I am going to stay when I'm in Baton Rouge from now on..Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 We're very happy that you enjoyed your visit! Please come back to see us soon!
Had a great stay. The air conditions in both rooms didn't wrong well. Had to get up during the night several times to re-start the AC. Rooms were to warm without AC.Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 We apologize for the AC issue you experienced we hope that you give us another chance to service you!
The Hyatt was simply amazing! My spouse and I simply just wanted a night away from home. The service was outstanding. The front desk had everything we needed. The room was spectular. Everything was clean and fresh, and the ambiance of the hotel is wonderful. The design is very modern but contemporary. And the morning buffet was delicious! My only complaint […] was although the room was very clean, and sheets were new; there was tons of hair on the floor. But that's nothing a vacuum cannot cure! Wonderful Hotel! Read moreGenuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 Thanks so much for this kind review!!
"Location, location, location!!!"
Overall great place to stay and will surely book this hotel again. It is so convenient to everything; shopping, events, everything!!Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 THANKS!!
"Very nice but no ESPN IN BAR!!!"
Great Hotel. I'd stay here again. The bathroom was the only reason I didn't give 'fully satisfied" because it was very small.Genuine Hotels.com guest review
"Nice rooms, pleasant staff"
Great price on the room, pleasant staff, no complaints.Genuine Hotels.com guest review
The entry point of the jotel was nice , however, only one elevator worked the room was dated and there was mold on the shower curtain and shower surround.Genuine Hotels.com guest review
"leisure vs frustration"
If you have children and think that this hotel would follow Hyatt hotels standards you are sadly mistaken. There are no vending machines however if you and your little ones would rather bakery type items this is your hotel. If you want a "continental breakfast" that consist of processed "breakfast sandwiches" and cold cereal then this is also the hotel […] for you. If you would like to spend Christmas Eve at 1:30 in the morning at a laundromat across town in an area you are not familiar with, this hotel is for you because even though we were there for 8 nights, there were no laundry facilities at this hotel. We were not told this either. And if a hot and stuffy humid room is your thing than you have found your home!! After explaining this entire stay to a "Hyatt Complaint Customer Service " person she continued to insult me by offering a 150 dollar "gift card" to use for Hyatt services. Don't want a " gift card"!! I never will stay at the Hyatt again!! Oh, did I forget the part that I never asked for any compensation??? I just wanted the problems addressed and solved for anyone that makes the mistake of booking a stay at this hotel in the future! Read moreGenuine Hotels.com guest review
Great customer service, nice sized room, highly recommend.Genuine Hotels.com guest review
Outstanding all-around experience--especially enjoyed the breakfast atmosphere. Well Done!Genuine Hotels.com guest review
"Baton Rouge Hyatt"
Hotel was very pleasant. Glad that it was pet friendly (but for a fee). Would recommend to others and will probably stay there again.Genuine Hotels.com guest review
"Very Nice hotel especially for the price!"
The gentleman who check me in was one of the nicest most profesional people i've ever experienced in all my hotel stays. The room was very nice and the free breakfast was awesome. Our bed wasn't the most comfortable i've ever had but I would definatly stay here again.Genuine Expedia guest review
My family and I are from the Baton Rouge area and are very familiar with the hotel location (near the mall/Perkins Rowe and the interstate). We came back to visit for Christmas. The service was exceptional and proactive; the staff checked on us often and made sure our needs were met. The hotel looks to be in pretty condition. The rooms were neat and […] clean, but the bathroom can definitely stand some caring for. The tub surround needs a deep cleaning for all the soap scum, and the metal towel rack needs to be replaced due to heavy rust. The breakfast items consisted of biscuit sandwiches, oatmeal, fruit, bagels, and cereal which were just ok. Overall it was a good stay. Read moreGenuine Hotels.com guest review
"Hotel we stayed in for wrestling tourney at river"
Every thing was as expected but the AC would not work. We (the second day)asked again about fixing the AC and the attendant made an effort to fix it but it was not fixed. Diss appointed.Genuine Expedia guest review
"Good hotel, terrible noise!"
The property itself was fine. The positives: very spacious, good breakfast, clean, and a refreshing smell. The "needs improvement" areas: location near the highway was noisy as was the dump truck at 6:30 a.m. and the generator or compressor that made noise throughout the night. The sink nor the tub in our room drained very well but was remedied when […] we were allowed access to an empty room down the hall. Definitely not opposed to trying other Hyatt Place locations, but we'll probably not visit this one again. Read moreGenuine Expedia guest review
Very Nice one night stay, located close to the mall, which was very nice since we were there a week before Christmas.Genuine Hotels.com guest review
"Goodfor short notice"
Goodfor short notice noticeGenuine Hotels.com guest review
I enjoyed my stay. Staff was very friendly and helpful and the room was clean. The breakfast was great also.Genuine Expedia guest review
"Awesome Hotel & Location"
Had a blast at this hotel. Staff was exceptional and in the vicinity of everything we needed for our shopping trip.Genuine Hotels.com guest review
The employees were all so friendly and helpful.Genuine Hotels.com guest review
"This was my last time to stay here"
I have stayed at this hotel several times before and always booked with hotels.com and it was great. This last stay not so much. First I was checked into a room that wasn't ready and had to move, then couple across the hall were arguing though the door until midnight, finally I asked to extend checkout by 30 minutes (something I have done in the past […] with no issue) and was told since I booked through 3rd party I could not. Next time I travel will not be staying here. Read moreGenuine Hotels.com guest review
"Don't forget anything.."
The hotel was really good. Location was easy. The room was big and clean. We were very comfortable. We stayed the night before Thanksgiving because we were worried about ice on the road. We all slept well and had a decent breakfast in the morning. We realized coming home, driving through Baton Rouge. . That my daughter left her favorite blue tennis […] shoes there. I called to ask if any had been turned in. Ugh! First the phone rang forever. . and then the sassy young lady that answered the phone on Saturday after Thanksgiving. . audibly couldn't care less. Great hotel but don't leave anything behind. Good hotel. Awful service. Read moreGenuine Hotels.com guest review
Good location, Clean room and helpful staff. Our television didn't work so I called the front desk and someone came to the room and addressed the problem within minutes.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 Thanks for your response. I will be sure to share this with the staff!
The hotel is an older property but has been very well maintained and is very clean. The staff there is amazing!Genuine Hotels.com guest review
Hotel was wonderful. The air conditioner gave us trouble! But overall I would go again!Genuine Hotels.com guest review
"Friendly hotel close to the mall!"
The staff was very personable and cared about making your stay pleasant. The had Starbucks in the lobby, a nice little bar and a cozy breakfast gallery to enjoy. Would definitely stay here again.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 Thanks for you response and the kind words shared about our staff. We take great pride in the service we provide. Please come back to see us!
Good experience for the priceGenuine Hotels.com guest review
"Worst Hyatt Place Ever"
I have stayed in numerous Hyatt Place hotels from Albuquerque to Nashville. I consider them one of my favorite hotels! However, this one is an exception. In fact, after reading another review about mildew in a shower, I almost didn't stay here. I figured this had to be an isolated incident though and I really like Hyatt Place, so I made the purchase. […] While the staff and the lobby was nice, I was shocked to find mildew/mold in the shower in multiple places. There is no excuse for this in any hotel, much less a Hyatt Place. I will not be staying here again. Read moreGenuine Expedia guest review
Didn't really spend much time there, The staff is very friendly and helpful if you need anything. The only bad parts were the $36.00 a day parking and the $28.00 breakfast per person that you only find out about from the valet driver and the waitress in the morning. Other than that we had a great time.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 Thank you for your response. Our hotel does not charge forb breakfast and parking.
"Perfect hotel to stay!!!"
Everything was perfect about my stay at the Hyatt. The only problem I had was that the room didn't have a microwave. I recommend that it's a must stay and I will be staying here again.Genuine Hotels.com guest review
"Clean and quiet"
Great hotel. Good breakfast! Will stay here again.Genuine Hotels.com guest review
"Nice hotel but they were out of stock of the basic"
They were out of soap and shampoo for our three nights there. It was inconvenient.Genuine Expedia guest review
Response by Hyatt Place Baton Rouge/I-10 We apologize for the issue you experienced while visiting us. We hope that you give us another chance in the near future!
We loved the hotel and the staff was excellent!Genuine Hotels.com guest review
As usual a comfortable stay for the price. The complimentary set of Periplaneta americana in the closet was very thoughtfulGenuine Hotels.com guest review
Staff friendly, greeted customers as they entered the hotel. Couch in room a little worn, otherwise, nice facility. Would stay there again.Genuine Hotels.com guest review
Response by Hyatt Place Baton Rouge/I-10 Thank you for taking the time to post your comments concerning our hotel. We are always striving to improve and we sincerely hope that when your travels bring you back to the Baton Rouge area, you will choose our hotel. Cordell Minor Assistant General Manager
"a little let down"
When we checked in, we were given the key to a room that had already been occupied. I'd read on the website that there would be a dvd player in the room and there was not. The towel rack on the bathroom was in the shower and the finish was flaking off and looked horrible. The a/c worked, but was tempramental. Other than that, completely satisfied with […] the hotel. Gorgeous room. Bed was comfortable, tv was huge. Read moreGenuine Hotels.com guest review
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