Sleep number beds and chocolate chip cookies. Great after a long day of travel.Genuine Hotels.com guest review
"Nice price, nice hotel!"
Simple easy check in. Nice comfortable room. No hassle check out. Good price. Great value.Genuine Expedia guest review
"Double Tree Hotel Richardson"
I have stayed at the Double Tree Hotel in Richardson, Texas before, and am always happy to return. The rooms are well furnished, clean and quiet. The staff is helpful and never makes me feel as if I am imposing upon them. The facilities are also first rate as are the chocolate chip cookies. My only complaint is that they charge for internet connectivity […] from the room, which I don't remember them doing before. If this bothers you, there are several nearby businesses that do provide free WiFi. Read moreGenuine Expedia guest review
Went for Anniversary. Staff was great. Put us on an upper floor so we had lovely view. Called and checked on room while we were there.Genuine Hotels.com guest review
"Very quite room"
We have started staying at the Double Tree when visiting Richardson because the rooms are very quite at night.Genuine Hotels.com guest review
The room and service was excellent. Very friendy and helpful. And did whatever they could to make me feel comfortableGenuine Hotels.com guest review
"Hotel room smelled like pee."
Hotel staff was not helpful . Horrible i didnt like anything about itGenuine Expedia guest review
I really enjoyed my stay here, it was quite and clean.Genuine Hotels.com guest review
"My Experience at Double Tree - must read"
Hotel was clean, staff was very nice, and location was excellent. The problem is that they put me in a room that has a locked door that leads to another room. Of course door was locked, but there was essentially no sound insulation. I could hear the guest in the room next to me as if they were staying in my room. They were talking loud laughing and […] giggling all nigh, and I could hear everything. I could not sleep and was very annoyed. Never accept to stay in one of these rooms. It was on the 9th floor (Hilton Honors or something). Actually they should remove these doors and replace them with sound proof walls, or else do not rent these rooms. Read moreGenuine Expedia guest review
"Ok room, horrible noises!"
The room was ok, very clean, and beds were very comfortable. For the price I would have expected breakfast, a bigger size room and better sound proofing of the doors. We could hear every conversation in the hall and in the rooms next door as there are 1/2 inch gaps between the floor and bottom of doors. Was awakened at 5:30 AM by the neighbor having […] a business call and I heard every financial word. Probably won't stay there again. Read moreGenuine Hotels.com guest review
the staff were all amazing and welcoming! it was very nice and i am very satisfied with my experience.Genuine Hotels.com guest review
"Pretty good hotel"
Pros: good price, clean, convenient location Cons: bath room is very small. Bed sheet is uncomfortable Overall it was a pleasant stay.Genuine Expedia guest review
"Looks nice at first, but needs remodeling"
I was in town for a wedding in Plano and chose this hotel based on its location, and I wasn't impressed. The lobby is beautiful and the hot cookies are nice, but the rooms are awfully average. The decor is really tired and in desperate need of updating. King bed was fine but not one of the most comfortable I've slept on, and it only came with four small […] pillows. The bathroom was TINY - barely enough room to move around in at all, and there was paint peeling off in the tub. Ceilings (at least in our room on the first floor) were VERY low. The walls were paper-thin. There was some trash on a table in a little lounge area on our floor when we arrived and 24 hours later, it was still there. Overall, I didn't think this hotel was worth the money. Read moreGenuine Hotels.com guest review
The sleep umber beds they have in most of their rooms are absolutely terrible. We checked in late at night and were very disappointed to discover that the bed felt like a cross between a water bed and a trampoline. The next day we requested a room with a regular mattress and thins were better.Genuine Hotels.com guest review
"Overnight shopping stay"
After a full day of shopping it was wonderful to step into a friendly, pleasant and relaxing room.Genuine Expedia guest review
Great place for every oneGenuine Expedia guest review
"Nice hotel. Convenient"
This was a nice hotel. Parking was very convenient. Great location with easy access to Central Expressway. Great hotel for the price.Genuine Expedia guest review
"What a deal!"
We just needed an inexpensive place to stay overnight on our way up north. Didn't want to pay a lot, so didn't expect to get such a nice hotel at such a cheap price. We couldn't have asked for more.Genuine Hotels.com guest review
"Next room noisy"
The next door neighbor came in at 1:30 am and played loud music until 2 am. After calling front desk a security guard came right away.Genuine Expedia guest review
"Love this hotel"
Best value of any hotel in the area. Clean and comfy rooms, friendly and helpful staff and prefect location. Only hotel I will stay in when visiting Richardson.Genuine Hotels.com guest review
I would happily go back to this hotel anytime. Nice room and exceptional service.Genuine Hotels.com guest review
1st Class accomodationsGenuine Hotels.com guest review
Perfect place to stay for a birthday night get away.Genuine Hotels.com guest review
"soft beds, soft pillows"
The hotel is OK - as expected - but nothing memorable, nothing that would distinguish it other hotels in the same category. Typical bed with a very thick mattress (too thick and too soft for my taste). There are many pillows, but all of them are soft. Not a very good sleep.Genuine Hotels.com guest review
"Staff are wonderful"
Your staff were so welcoming and helpful. They helped me de ice my car without my having to ask, if they saw me coming in with heavy packages they would rush to offer help. I found the food very good and in spite of the weather hot food seemed to be available whenever needed. My only minor reservation was the bathroom but even that was passable. I would […] be happy to return there again. Read moreGenuine Hotels.com guest review
"Would not recommend to anyone"
The holiday inn would definitely out rank this place any day. The hotel is OLD and for the price they charge you is rediculous!Genuine Hotels.com guest review
"Hotel felt like Home for the night during a winter"
incredibleGenuine Hotels.com guest review
"Great place to stay - but don't eat there"
Everything about the hotel was great except the restaurant. We waited at least 30 minutes to order and the meal did not come for at least 45 minutes after we ordered. This was during the aftermath of the ice storm so some delay was to be expected but the restaurant personnel acted like they did not know what to do and kept running around and doing […] nothing. Read moreGenuine Hotels.com guest review
"Nice hotel but everything costs but the cookie."
Nice stay, but I've been to cheaper hotels that give you a free breakfast. When all was said and done the stay was comfortable and worthy of positive mention not negative even though I snuck one in.Genuine Expedia guest review
"Friendly Staff, Great Service!"
We live about 5 mins from this hotel and lost power in the middle of the night during an ice storm. Not only were we able to check in as early as 9AM, but we received superior customer service as well. The staff was extremely accommodating and we couldn't have been happier with our quick, out-of-the-norm stay.Genuine Hotels.com guest review
wonderful place with low priceGenuine Expedia guest review
We had to find a room due to the ice storm (no power at home) and the Doubletree location was perfect. Nice hotel with clean rooms and a friendly staff. The only issue we had was problems with the wifi. We would stay there again!Genuine Hotels.com guest review
"Couldn't be better"
Greeted at the front desk with a homemade tasting cookie, and when there was no cart available to carry things, the front desk help zoomed to find one. Everyone is especially nice, and we have always gotten some special treatment whenever we stay.Genuine Hotels.com guest review
My hubby & I checked out of this hotel today. We usually like to stay at the homewood suites but they were fully booked. We had a standard studio with one king size bed. Check in was a breeze but the lady at check out was a bit annoying, she kind of ignored us while waiting to check out pretending like she did not see us until we tried several times […] to get her attention but everyone else was courteous and nice. I recommend the hotel and could possibly stay here again although my preference is still the Homewood suites. Read moreGenuine Expedia guest review
"Close to good shopping and food."
Just an overnight stay was nice and comfortable.Genuine Expedia guest review
I have never slept in a Sleep Number bed but that was the best night of sleep I've ever had!! Service was outstanding! I will definitely be back every time I stay!!Genuine Hotels.com guest review
"Needs to be remodel... BAD"
Staff was friendly, the hotel, to say it is in a prime location, it does not compare to other hotels.Genuine Expedia guest review
"our 2nd stay here"
We will always stay here. Everyone is so friendly. We had room service the food was wonderful. My husband loves the sleep # beds. The water stays very hot for a good shower for 5 ppl. I cant think of anything after 2 different stays that i could complain about. They make you feel like family very welcoming. A family of 6, ages 40 to 5 really enjoys […] the Doubletree Hotel We all LOVE the warm fresh cookies. Read moreGenuine Hotels.com guest review
"Well worth the stay"
great staff. clean rooms.Genuine Expedia guest review
"Conveient to daughters apartment"
Carpet was dirty..Genuine Expedia guest review
"Offers great view from 6th floor"
Check-in was slow and I booked in advance. Once getting beyond and receiving our free cookies(Hilton thang), went to room and found it really clean and really comfortable! The bed was WONDERFUL! The amenties and interior décor was very much like home. The only issue was the traffic outside the hotel later that evening. Extremely busy with trafiic and […] people coming to and going from the hotel. Read moreGenuine Hotels.com guest review
It is the best Hotel I've stayed in around Dallas area, bar none!Genuine Hotels.com guest review
"Even better second time around!!!"
i lodged at this hotel for the first time back in august and i went back there in september and i loved It!!! will dfinitely be loding there next monthGenuine Hotels.com guest review
"Price was right."
Older hotel. Staff was perfect. Sleep number bed was broken, toilet ran constantly. Cookies were great!Genuine Expedia guest review
"Great hotel, TERRIBLE beds"
This hotel is very convenient to many areas around Richardson and Plano. Very nice facility with nice decor but HORRIBLE beds. First night, they gave us the comfort select beds. We were excited to try it since it was different. Both my husband and I tossed and turned and got up all night long!!! The air mattress have pressure points that just bother […] you allnight . Worst beds ever! !! The next night the staff very kindly gave us a different room with traditional mattresses. Those were worst! ! They were thin mattresses with no box Springs. They squeaked all night. Worst sleep ever! We were dying to get out of the hotel to finally get a good night sleep. Read moreGenuine Expedia guest review
It was okGenuine Hotels.com guest review
"First time at DoubleTree"
We were given a handicapped room that was not appealing to the eye. The grab bars were lose and there was rust in the shower. When we brought this to the attention of the front desk after our stay, we were informed that this type of room is not the best looking. We were shown a "typical" room and were told to request a non-handicapped room. The toilet […] did not have a lid and the sleep number beds were not as comfortable we thought they should be, and somewhat difficult to work with. Generally the hotel is very well maintained and the staff was very attentive. Read moreGenuine Hotels.com guest review
It was okay. Just happened to find an additional $25 tacked on to my account. Not happy.Genuine Hotels.com guest review
"Didn't enjoy my stay!"
The front desk was nice and that was about the thing that is good for this hotel. In my shower, the panel for the shower nob is broke. The bed is not comfortable. The next morning room service knocked on my doors three times before 9. Very annoying. I thought i paid for a cheap hotel then it is all acceptable except the knocking before 9 thing.Genuine Hotels.com guest review
Comfy room Excellent customer service Even double check to make sure I got a wake up call. Made sure I had a fridge bc my lil one needs his milk. Asked to move floors at check in to be closer to friends that could help me watch my kid. I always look for a hotel that is clean as my lil one goes and touches everything. I was very impressed with the clean […] room! Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )