Hilton Knoxville - Knoxville 35.96257, -83.91951

Loved the boutique feel of the lobby and the understated decor in the room. We found the bed to be very comfortable, making it difficult to get up and leave in the morning. We stayed on the 14th floor and could see all of downtown Knoxville. Overall it was a great experience and we would look to stay there again when in Knoxville.

Overall good location, great view of the river and stadium from our room, but we did not get a good nights sleep. Bed was not the most comfortable and the room is not sound proof at all. We heard every noise outside and every person that passed by our room inside. Restaurant and Starbucks in the hotel was very convenient, and lobby with fireplace and sitting area was nice. If you sleep hard then you should be fine but if your a light sleeper may want to look elsewhere.

The Hilton Knoxville is in an excellent location downtown. It is right across the street from the Knoxville Convention Center, UT Conference Center and the World Fair Park. The staff is also very friendly and helpful in ensuring your needs are met. The hotel is starting to show its age in some of the room fixtures and decor, but the hotel is kept in excellent condition and the room was clean. I did face an aggravation with the in-room television, as the remote would only work in a very narrow location. I highly recommend this hotel due to its location in the middle of downtown and the fact that you can walk to UT, Volunteers' Landing and other locations in Knoxville. Although it is more expensive than some options, I feel that it is an excellent value for downtown lodging in Knoxville

We had to listen to slamming doors at all hours. The air conditioner was also very loud. If you self-park you are still charged $10 a day. We had trouble getting our keys to work in the garage and the workout room.

I've stayed here before and was pleased when I wasn't on a smoking floor, which was why I gave it 4 stars and not fewer. We had a late check in after a UT game and they had nothing left but a 2 queen room on a smoking floor, even though I had booked my room weeks in advance. The hallway smelled horrible. Fortunately the room wasn't as bad, but you could easily tell smoking was allowed in it. Other than that, no complaints. Parking is $10 next to the hotel, but there are two garages close by that offer free weekend parking if you're there on a Friday thru Sunday. Convenient to Market Square, UT, and World's Fair.

This was the first time staying in the Kville Hilton. I will return--this place has the best mattress I've ever slept on. Room was fine and probably a great place for business visitors. Very nice staff. Good restaurant. All in all, a very comfortable stay.

Do not pay for parking on the weekend because it is easy enough to find a space on the street nearby in downtown Knoxville.

Since I was not asked if I wanted a non-smoking room, they put me in a smoking room and the smell was terrible as soon as we exited the elevator.

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This Hilton is inconvenient for any guests. The parking garage is not convenient to get in and out. We paid an extra ten dollars to park in Hilton's garage. The path way to the hotel is dangerous for any guest with a baby and a stoller. We have to push our stoller against the valet entrance, which could be dangerous. The room where like any mid size motel, nothing special. I was expecting the room to be better. I could not sleep a wink on the uncomfortable pillows. They had extra but it was useless. I was hoping they would have a small refrigerator to keep the baby's milk but no luck. I will not stay in this hotel again because it was unconfortable.

It was nice. Seems sort of old. Lobby was small and uninviting. The inhouse business was not very good. Internet was very slow. Also, I was under the impression that the parking was free but we had to pay $10.00 a night and the clerks did not seem to concerned about this situation.

Not the same comfort of most Hilton Hotels. Matresses are older. Lots of light coming in under the door (1inch gap). Doors are heavy and close VERY loudly. Day and night, you know when someone has left their room (boom!).

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the new Holiday inn express has all the same items that hilton has for 50 less a night

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Overall the stay was fine. I had only a couple of complaints. We ordered room service and my husband's meal was not correct. My daughter also found someones socks and and deodorant under the edge of our bed. TO me this was a sign that the room had not been cleaned very well before our stay.

Room was very nice, but the service was outstanding. Good ole Southern Hospitality. Great Stay!!!

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I travel quite frequently and this location had the best customer service I've received in a while. All of the staff including the valet drivers were friendly and very helpful. Will be returning!

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We checked into the hotel at 5:00 p.m. When we went to our room, we noticed dirty glasses outside the door of an adjacent room. These same glasses as well as many others outside the doors of other rooms were still there the following morning at 9:00 a.m. Not very impressive and certainly less than I would expect from the Hilton.

I got this room about a week before Thanksgiving for the UK-UT football game and was a great price considering the weekend of the Thanksgiving. Clean, comfortable, etc.

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Rooms were very nice and clean.

We were very impressed by the staff and accommodations of this hotel. Our friends stayed in another hotel close by, we visited them, and were so relieved that we were staying at the Hilton...simply excellent on every avenue.

I had enjoyed a previous stay at the Hilton Knoxville as a top rate experience. This visit, however, the room did not seem to be well maintained. There were issues with the lighting being unplugged and not having enough available outlets for guest use. In all fairness to the hotel, they offered me a different room; but at midnight, with an infant, I was too tired to move. It also was not that the room was not clean as much as it needed a through maintenance workup. This made it feel unclean. The bed was still very comfortable and the staff was extremely courteous, friendly as was room service and house keeping.

Our expierence was very good and our view was awesome. I would stay there again. Only a couple of things to think about: One is parking. You have to pay for it and it wasn't the easiest to access. Second is breakfast. In today's hotel world most places offer at least a "grab and go". The Hilton did not. Although I would stay here again, I would check out other area hotels that do not charge for parking.

I expected the Hilton to be clean and comfortable, but it exceeded our expectations. Our room had a large flat screen TV and granite counter tops. The bed was extremely comfortable. We were very, very satisfied. Would stay there again.

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The hotel is great. Has a Starbucks in the lobby and very convenient to U T Knoxville. You have to park in the "Hilton" parking garage which you have to pay $10 per night for. Valet is an additional $4.00 but well worth not having to deal with trying to leave garage.

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We were pleased with our stay from the very beginning. Our check-in was smooth and the staff were very pleasant. The valet company attendants were quick and friendly. The Market Cafe had a great breakfast buffet and the Orange Martini was great for a quick lunch. Special food requests in both the cafe and the Orange Martini were handled by the staff with a "smile"- they were not bothered by the special requests and made sure that they were done to complete satisfaction. Overall, we had a great experience and we are planning to go back again in mid-Sept.

We had a great room overlooking the pool and the city. It's a little pricey but we got a better deal at hotels.com.

My room was not cleaned one day after I asked the front desk that this be done. I ordered room service on a Sat. night - after 1.5 hours, I called to see where my order was. Soup was inferior, salad wilted when it finally came.

The hotel was great. The location was wonderful walking distance from Market Square and the river walk. The service was nonexistant. When we inquired about the town, we received short replies that indicated we were wasting the staff's time. The toilet in the room could have been cleaner. I don't think the last cleaner lifted the lid and clean under.

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If you're staying in Knoxville this is the place to stay. It's in the center of it all--well, all that there is in Knoxville at least. Walking distance to any of the Knoxville spots you'd want to visit. A very pleasant experience.

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The hotel was in a very convenient place. The valet crew was top-notch. We were initally charged for valet parking for 2 cars each day, and the person who checked us in stated the charge was a flat fee for the entire stay. The person at check-out straightened it out immediately, with an apology. Loved having a Starbucks in the lobby. The gym was big and had a lot of equipment. Was not impressed by the numerous dirty glasses and towels that the cleaning crew put outside everyones door each day while they made their rounds.

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After driving for 4 hours, I was ready to relax for the evening in order to prepare for my meeting at 8am the following morning. The parking was a nightmare (mainly because I was tired and didn't know exactly where to go). After circling the block about 4 times, I was finally able to pull into the valet parking area. You could self park your car or valet park for $4 more. I opted for the valet, just because I was tired of driving. Check in was fairly quick and painless. When I arrived at my room, I will admit that I was impressed. It was VERY clean and the beds looked amazingly comfortable. The view from the room was great and as luck would have it, there was a fireworks show in Knoxville that night and we could not have had a better view. It's like our room was made for the sole purpose of watching the fireworks! I ordered a chicken sandwich from room service, but ended up just eating the bread and fries because the chicken was so tough and rubbery. During the night we found the major disadvantage to the room: NOISE. When the A/C reached it's final temperature and turned off, it clicked for the better part of 15 minutes (and the clicking sounded like it was trying to decide if it wanted to turn back on or not). The toilet would be relatively quiet, but then every 30-45 minutes it would make a loud water running sound. We closed the door to the bathroom in order to dull the noise and found that VERY effective. I would recommend this place, but make sure you have the patience to find out where you're going to park, pack your own dinner and bring some ear plugs in case you get one of the noisy rooms.

Very loud A/C units.

Very close to convention center, awesome beds, clean rooms. Only draw back was restaurant service a bit slow, not horrible, but slow. Overall a great place to stay.

This was my first time coming to Knoxville so i asked the front desk staff a million questions about where to go,what to do, and how to get there.They were extremely helpful and very approachable. The location was perfect every thing that were needed we could get to within about 10 minutes. The rooms were very clean. I usually have issues with feeling comfortable in any bathroom but my own however there were very up to date and very clean. I will stay at this hotel everytime I stay in Knoxville.

The hotel was quiet and nice. Great location, but the room lacks a refrigerator, the ice machine was broken on the floor it was designated to be, and parking cost $10.00 extra per day. Also the room lacked tissues for 2 days until the box was replaced.