"Not bad, but not great."
Nice large rooms, but our A/C did not work well, especially in the bedroom. This was a higher priced King Corner Suite. Only stayed for 1 night, so told front desk staff on the way out. Happy hour is a nice idea, but no way to get near the small and understaffed bar to get a drink. Could not check in at 1:00, had to wait until 3 pm, which is the rule, […] but would have been nice to find a room earlier. Breakfast was very good. Read moreGenuine Hotels.com guest review
"Red Sox getaway"
Hotel was comfortable and staff were nice and helpful. The shuttle service was great(airport and rail). The breakfast is ok although extremely busy. The bed was very comfyGenuine Hotels.com guest review
Had no problem checking in, room was clean, food in cafe style setting was good, though it took a while to get. Walls were thin, but king bed had 4 comfortable pillows. Conference Room was small but not stuffy and hot, and we didn't run out of coffee. People enjoyed the late afternoon manager's reception. Overall, a decent hotel as you would expect […] from Embassy. Read moreGenuine Hotels.com guest review
"Close to inner harbor"
It was a wonderful trip. We stay at this location because of the easy access to the Inner Harbor. The only thing is the fish pond they have down by the bar smells very bad. It is like an uncleaned gold fish bowl, so avoid sitting next to it lol.Genuine Hotels.com guest review
Great.Genuine Hotels.com guest review
"Park and Fly vacation"
Stayed the night before our flight, and left car in parking lot until our return. Everything worked out great. Liked the layout of the hotel, and everyone was helpful and friendly. Would stay here again.Genuine Hotels.com guest review
We had booked a non-smoking room. But, at around 12 in the night we could smell cigarette smoke coming from the adjacent room. We called the front desk and they moved us into a different room. This was a little inconvenient.Genuine Hotels.com guest review
As usual a very nice hotel. The breakfast as always is great!!! Very friendly staff.Genuine Hotels.com guest review
I didn't mind the pillows but my wife didn't like themGenuine Hotels.com guest review
"Nice for the price"
Overall great! Love the breakfastGenuine Hotels.com guest review
Quite enjoyable. Great Amenities and Perks. Easy access to the Harbor and surrounding attractions.Genuine Hotels.com guest review
Stayed two nights at this hotel. It was great. Every person was very helpful and relaxed. I highly recommend that people stay here.Genuine Expedia guest review
Had trouble finding hotel - front desk person stayed on the phone and got me there. Food staff were fabulous at breakfast.Genuine Expedia guest review
"Renovation needed badly"
This hotel needed to be renovated 5 years ago. It is very tired and kept poorly. Mildew in corners of tub, poor bath amenties and so so cleaning of rooms. The "high speed" internet that they charge you $9.95 for is a total joke - super slow and almost unusable. As a business traveler, I would never stay here again.Genuine Expedia guest review
The room shower was stuck on hot water, I call twice for engineering to fix it which he did but it kept getting stuck on hot water I didn't call after the third time,. Maid service was also bad I asked for extra towels I was told no. I was to stay for 3 night s I left after the 1st night. The manager special did not have enough staff kids was sticking […] hands in the Food. Which was the main reason I pick the hotel for my stay. The breakfast was great. Read moreGenuine Hotels.com guest review
"For what it's worth"
The hotel was find for what it was worth, meaning that the rate was fair. With that being said, I would not choose to stay at the Embassy again. The hottub was broken, the toilet in my room was broken, access to Wi-Fi cost $10 daily and could only be used for one device--each additional device was $10, and there was no ventilation fan in the bathroom, […] causing the bathroom to fog beyond control. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Embassy Suites BWI is a great hotel. Wonderful complimentary breakfast. Manager's Reception in the evening is a great perk also. Staff was very friendly and helpful. Highly recommend hotel.Genuine Hotels.com guest review
nice cls to everything had a great rest with my wifeGenuine Expedia guest review
"Perfect for 1 night"
Room was clean, comfortable and overall great. The staff were friendly and breakfast had such a variety..it was awesome. We were only there 1 night, so the location of the room wasn't a big deal, but when we go back we do not want to stay on a corner area. The slamming of the doors on both sides was a little annoying and seemed to echo there.Genuine Hotels.com guest review
"Close to all of Baltimore's attractions."
Nice amenities, but could use some updating. The kids enjoyed the pool. The rooms were fairly large and possessed two tv's which is a great feature for families.Genuine Expedia guest review
"Nice hotel close to Inner Harbor"
Had a great time visiting the National Aquarium and Fell's Point!Genuine Expedia guest review
Awesome managers reception with complimentary cocktails. Nice full breakfast with great omelettes.Genuine Hotels.com guest review
"BWI stay and fly"
Great place to stay. Everyone was friendly and was located conveniently to BWI airportGenuine Hotels.com guest review
"Great place for family entertainment"
This was my second stay at a embassy suite and both times were great!! The customer service was great, the hotel and room was spotless, and the manager's reception is a plus!!Genuine Hotels.com guest review
"Worst Embassy Suites ever"
Hotel needs renovations....furniture was soiled, dirty, and old...bathroom sink handle fell off in my hands...suite telephones was inoperable....hot tub inoperable...pool crowded with children...limited to one drink Saturday at managers reception...carpet throughout hotel appeared to be dirty...however hotel staff was great...shout out to Arthur...high […] spirited, friendly and make delicious omelettes...front desk Stanley...detail Read moreGenuine Hotels.com guest review
This was the nicest place we stayed all vacation! So comfortable. Bedroom so quiet. The door on the bedroom allowed one of us to sleep while the other watched TV. Great breakfast - omelettes cooked to order. Every staff person was friendly and helpful.Genuine Hotels.com guest review
"Kids Love it! Close to everything!"
We spent our long weekend between Inner Harbor and Washington DC. This is a great hotel. Great location, great breakfast, great staff. The kids love this hotel. Lots of room for them to run around and great pool.Genuine Hotels.com guest review
"very nice breakfast"
bar opened late.Genuine Hotels.com guest review
The hotel room did not seem to be very clean. Everything we touched seemed to have a dirty film. We were picked up by the shuttle service and the vehicle didn't look like it had been cleaned since they purchased it. Definately will not stay there again! Extremely disappointed!!Genuine Hotels.com guest review
"Not a great example of a hotel."
Having stayed at a few Embassy Suites, this was our least favorite. The beds were terribly uncomfortable -- maybe ok for one person, but so bouncy that the entire bed shakes whenever someone rolls over. Not for the light sleeper. There was hair in the bathroom from previous guests (not fun) and there were smashed french fries sitting in front of the […] elevators on our floor for a minimum of 8 hours. I will say that the indoor pool has an outdoor patio which is nice to be able to enjoy the air while watching your kids swim. And the manager's reception is all-you-can-drink which I like more than those with 2 drink maximums. While it's close to the airport, I'm not sure I'd come back if flying through BWI again and other options are available. Read moreGenuine Expedia guest review
Stay was nice. Room was a bit small. Disappointed in breakfast because pancakes were not made fresh as in other Embassy Suites I have stayed in (Louisiana, California).Genuine Hotels.com guest review
Great hotel to stay before you fly out of BWI. They had a wonderful and fast shuttle service.Genuine Hotels.com guest review
"Clean and quiet, but a little sub par"
Staff: friendly & helpful. Outside: nicely landscaped/free of litter. Lobby looked nice. Some chain and a few unique restaurants within a mile or so. Several groups with small children and a girls travel basketball team also staying at the hotel, but with the bedroom in the back and a door between, we were not disturbed by the boisterous youth. Our […] room was clean, but bubbling paint on the ceiling of the bathroom, peeling wallpaper in some spots, and what appeared to be a few burns and small stains on the duvet cover (not initially visible due to the sheet covering the duvet cover when the bed is made). Outside temps were in the upper 80's and though our room thermostat was set to 72, it seemed much warmer. We lowered it but the humidity never got removed from the air. We went out and purchased a fan to keep the air moving. Nice water feature with koi (fish) in the bar area, but it was under repair and not very attractive during our stay. Wifi was not free, it's an extra $9.95 per 24 hours, which given the cost of the room seems like something they should throw in. We were given free passes to a manager’s reception as part of our stay - a complimentary drink and snacks (chips and salsa/cheese, Goldfish crackers, savory pub mix). Free passes to breakfast buffet, but we did not partake. At no time did it appear the restaurant was open - or at least we never saw anyone dining there or smell food being prepared - breakfast, lunch or dinner. Read moreGenuine Hotels.com guest review
"Nice clean place to stay. Very good staff"
The experience was great. The staff was excellent. The room was very clean and fully equipped.Genuine Expedia guest review
"Good not great"
Good not great stay. Had much better stays in other Embassy Suites.Genuine Expedia guest review
Comfortable & roomy suite. Amazing breakfast buffet. Omelets made to order.Genuine Hotels.com guest review
"Only for 1 night."
We stayed here for one night before traveling to DC. The shuttle was awesome. It made everything so convenient. It took us to the light rail where we were able to pick up a $3.50 all day pass that took us where we wanted to go in Baltimore.Genuine Hotels.com guest review
"Great value, especially for families"
Room was spacious and clean, and free breakfast is an added bonus. Although be prepared for a 20-30 min wait in line for the made to order breakfast, but other prepared items are available with much shorter wait time. Overall good value, especially for families!Genuine Expedia guest review
Hotel was very comfortable, nice perks such as great breakfast and cocktail hour.Genuine Hotels.com guest review
"Best Stay in a Long Time"
The hotel was amazing. Nothing to complain about. Friendly staff, clean room, good food, friendly breakfast Chef and easy checkout. Perfect!Genuine Hotels.com guest review
"Central place to stay for vacation"
lovely hotel, great location, no airport noise noted. Staff excellent, particularly Stanley at the front desk. Young, clean-cut bartender (didn't catch name) was also excellent and very hard-working. We didn't ask for housekeeping services during our stay, but clean towels were delivered to our door nonetheless. Very nice stay. Thank you.Genuine Expedia guest review
"Very nice stay"
Great happy hour and breakfast buffet. Eggs made to order yum yum. Nice open atrium.Genuine Hotels.com guest review
It was an overnight stay for my husband and I just to get away and relax and that's exactly what we did. We loved the managers reception and the breakfast buffet was excellent! We look forward to our next visit at the Embassy Suites!!!!Genuine Hotels.com guest review
The hotel itself was nice. The air in the room didn't seem to make it to the bedroom.Genuine Hotels.com guest review
"Escape From Stress"
Our Stay was fantastic. located on the 7th floor and very quiet and peaceful.When we need a stress breaker, this is the place to go!Genuine Hotels.com guest review
I thoroughly enjoyed my stay. We just arrived on a sat afternoon in time for the manager's reception that the front desk staff informed us of, which was a nice way to unwind after checking in. Breakfast in the AM was the best complementary breakfast I have ever had with hot foods that included a made to order omlet station. The only bump in my stay […] was that housekeeping was very persistent about cleaning the room. We were preparing to leave at check out and house keeping continuously came back to see if we had left with one time coming into the room before I could answer the door, all before noon. Otherwise, excellent stay and well definitely return. Read moreGenuine Hotels.com guest review
"Good airport choice"
Arrived late at night, no problem getting a free shuttle ride, room was comfortable, made to order eggs at breakfast was great.Genuine Expedia guest review
"Good place to stay"
Excellent breakfast .Genuine Hotels.com guest review
"Could have been better"
This is the 4th Embassy I have stayed in and the first time any part of my stay hasn't been terrific! Pro's: Great value, Good Breakfast, Great to have the manager's reception. The Con's: Pull out sofa bed was damaged, the corner of the mattress was falling thru the springs, we didn't say anything, we lived with it. The shuttle drivers were not timely […] at all. We actually had to wait outside a rest for 40min. for a pick after we called! Unacceptable. Serious shortage on plates at the buffet line. However the worst CON was the pool and all it's rules! I had to toss out my coffee one morning because no beverages allowed! What? My coffee???? They also wouldn't allow my soon to be 13 year old in the pool! Must be 16! They hated this hotel. Obviously we won't be back to this Embassy.... Read moreGenuine Hotels.com guest review
"Hotel reservation debacle"
I reservered a smoking room about a month ago. When I got to the hotel, they told me that there was no more smoking rooms. I wanted to cancel my reservation because taking an elevator just to walk outside to smoke every hour is not my idea of fun. Unfortunately, could not cancel because i can't get my money back if I cancel, even though they messed […] up. I will not be going back and I doubt some of my co-workers willbe reserving a room there, since half the company smokes. Read moreGenuine Hotels.com guest review
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