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Hilton Nairobi, Nairobi

4 stars
Mama Ngina StreetPo Box 30624, Nairobi00100Kenya, ‏‎855-239-9397
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
Value for money
Poor value for money
115See all 115 Hotels.com reviews
From 1,004 reviewsTripAdvisor Traveller Rating

Hilton Nairobi, Nairobi

Hotel Info: ‎866-539-8117‎

from $104
  • King Deluxe Plus
  • Presidential Suite
  • King Hilton Deluxe Room
  • Hilton Deluxe Suite
  • Junior Suite, Two Queen Beds
  • Twin Hilton Executive
  • Queen Hilton Guest Room
  • Twin Hilton Guest Room
  • Queen Hilton Deluxe Room
  • Twin Hilton Deluxe Room
  • King Hilton Executive

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Also known as

  • Hilton Hotel Nairobi
  • Hilton Nairobi
  • Nairobi Hilton
  • Hilton International Nairobi
  • Hilton Nairobi Hotel Nairobi
  • Nairobi Hilton International
  • Hilton Nairobi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 4000 per night

Breakfast is offered for an extra charge of KES 2800 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

WiFi is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for KES 1700 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The hotel spa's massage rooms offer relaxing massage treatments. Guests are welcome to take a steam or sauna bath after treatment.

Dining

Travellers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Sale E Pepe Restaurant - This restaurant serves dinner only.

Pool Garden Restaurant - This restaurant serves lunch only.

Cafe American - This café serves breakfast, lunch, and dinner.

Jockey Pub - This pub serves lunch and dinner.

Hilton Nairobi, Nairobi’s small print

Also known as

  • Hilton Hotel Nairobi
  • Hilton Nairobi
  • Nairobi Hilton
  • Hilton International Nairobi
  • Hilton Nairobi Hotel Nairobi
  • Nairobi Hilton International
  • Hilton Nairobi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 4000 per night

Breakfast is offered for an extra charge of KES 2800 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

WiFi is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for KES 1700 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 115 reviews

Hilton Nairobi, Nairobi
Outstanding5.0 / 5
Busy comfort
Though in a very crowded area,the service in the hotel was excellent.It also meant that there are a lot of stores around. The executive lounge staff,epecially Irene and Faith were very gracious ,professional and courteous.They catered to every need ,right down to arranging for mobile top up cards. Will definitely be back.
4 night trip
Hilton Nairobi, Nairobi
Excellent4.0 / 5
Kids get away
Booked a weekend stay for my kids. They had a wonderful time. The pool was warm, food variety was good albeit too Kenyan (they wanted international flavors) and the chocolate in the room was a plus. I had requested for a crib or play pen for the two year old one and one was not availed. All in all they had fun.
1 night family trip
Hilton Nairobi, Nairobi
Good3.0 / 5
My first trip to Kenya
The hotel staff was extremely helpful and accommodating. The rooms were very tiny though and seemed to need renovation for a fresh makeover. The room service was expensive but the whole tilapia with rice dish was delicious. The free wifi in the lobby was very useful.
4 night trip with friends
Hilton Nairobi, Nairobi
Outstanding5.0 / 5
Seminar in Nairobi
Good Place for workshop.
1 night business trip
Hilton Nairobi, Nairobi
Good3.0 / 5
In major need of a renovation
I know it's Kenya, but my gosh, it's branded as a Hilton, so I really expected a hotel more up to Western standards. The rooms are very sorely in need of a complete renovation.
2 night business trip

See all reviews

Hilton Nairobi, Nairobi

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