All hotels in Knoxville, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Crowne Plaza Hotel Knoxville Downtown University, Knoxville

3.5 stars
401 W Summit Hill DrKnoxvilleTN37902United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Comfort
Uncomfortable
350See all 350 Hotels.com reviews
From 436 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Knoxville Downtown University, Knoxville

Hotel Info: ‎866-539-8117‎

from $102
  • One King Bed Accessible Nonsmoking
  • One King Bed, Smoking
  • Standard Room
  • Room, Non Smoking
  • Two Double Beds, Smoking
  • Room, Accessible, Non Smoking
  • Room, Non Smoking
  • Room, Non Smoking
  • One Queen Bed, Smoking
  • Two Beds Accessible Nonsmoking
  • Executive Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 50 lb

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Knoxville Downtown University
  • Crowne Plaza Hotel University
  • Crowne Plaza Knoxville Downtown University
  • Crowne Plaza University

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 35.00 per stay

Optional extras

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 15 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 35.00 per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crowne Plaza Hotel Knoxville Downtown University, Knoxville’s small print

Also known as

  • Crowne Plaza Hotel Knoxville Downtown University
  • Crowne Plaza Hotel University
  • Crowne Plaza Knoxville Downtown University
  • Crowne Plaza University

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 35.00 per stay

Optional extras

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 15 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 35.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 350 reviews

Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Outstanding5.0 / 5
We were in town for a national gymnastics competition at the convention center. This hotel was right on the free trolley line that dropped us off right in front of the convention center. The hotel is also a block from Market Square where there are several good restaurants/bars. The pool and exercise facility were great. The staff were also very helpful.
2 night family trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Outstanding5.0 / 5
Very nice
1 night family trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Excellent4.0 / 5
If you would like a bathtub make sure you request it! The pool is great but bring your own towels. The service is great but parking is at a minimum. This hotel is in a great location and close to all things University of Tennessee! Also it is just steps from market square which is an amazing row of shops and restaurants.
2 night family trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Outstanding5.0 / 5
Excellent stay in the heart of downtown Knoxville
This hotel is top notch. Service was incredible. Very happy stay.
1 night trip with friends
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Outstanding5.0 / 5
Great hotel downtown Knoxville
Hotel with a great location downtown Knoxville, walking distance to UT. Smaller but comfortable and clean rooms. The only downside were slow elevators.
2 night romance trip

See all reviews

Crowne Plaza Hotel Knoxville Downtown University, Knoxville

Is the description of this hotel not correct? Tell us