All hotels in Toronto, Ontario, Canada
1 room, 2 adults
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1 Harbour Sq, Toronto, ON, M5J1A6, Canada, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 1,459 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.3
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3.0 / 5Good
"good hotel"
The hotel room offer nice lake view,we all like it, hotel is little bite old, but over all it's good hotel to stay.
Genuine Hotels.com guest review
1 night family trip Aug 20, 2015
YiYan
US
4.0 / 5Excellent
"Great location and great staff"
This hotel is well-located, near the waterfront.overall, location and hotel conditions in addition to an excellent staff, makes it a great choice. The only negative point is that the access from the street gets you through either the parking driveway or multiple stairs, which is not ideal.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Carlos A
US
5.0 / 5Outstanding
We enjoyed our stay at this clean comfortable and convenient hotel. The staff was friendly and courteous.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2015
A Traveler
US
4.0 / 5Excellent
"Staff robotd"
Staff in lounges and dining areas are robots they go through the motions of service not very welcoming
Genuine Hotels.com guest review
3 night trip Aug 13, 2015
ROBERT
US
4.0 / 5Excellent
"First visit to Toronto"
Nice hotel. Would stay here again.
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2015
Beth
US
4.0 / 5Excellent
"Great location and great stay"
Excellent location with easy walking access to restaurants and pubs. Parking is a bit pricey, but average for Toronto.
Genuine Hotels.com guest review
1 night romance trip Aug 12, 2015
Floyd
US
3.0 / 5Good
"Not enough staff/elevators slow"
They didn't have the room we reserved, so we had to use a room with two double beds instead of a king. Elevators were very slow and inefficient.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Tim
US
5.0 / 5Outstanding
Great hotel and price was great. Much better than any other hotels at 350 per night.
Genuine Hotels.com guest review
1 night romance trip Aug 9, 2015
chong
US
4.0 / 5Excellent
A very nice hotel in an excellent location if you are visiting Toronto for site seeing. Service was first rate and very family friendly.
Genuine Hotels.com guest review
2 night family trip Aug 4, 2015
A Traveler
US
3.0 / 5Good
I requested a room with a lake view and when we go there we did not have any water view. The room was dingy and had a funny smell like something was sprayed to mask an odor. We went back to the front desk and they moved us to another room with a lake view but the room had the same smell as the previous. It just didn't smell fresh but you can tell it is an older hotel. I prefer new hotels but I really wanted a lake view. The pool and gym were very nice. The restaurant and bar areas are very nice as well. ****DO NOT MAKE ANY PHONE CALLS FROM THE ROOM*** We were charged $79 for 1 local call, 2 800 number calls and 2 calls to check voice mail. We knew it would be expensive but those charges were beyond ridiculous. I would not stay there again because I've been hotels that were a lot nicer with rooms better kept.
Genuine Hotels.com guest review
3 night romance trip Jul 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Location in Toronto"
Great Location!!
Genuine Hotels.com guest review
1 night family trip Aug 4, 2015
Yusuf
US
3.0 / 5Good
"Great City, Ok Hotel"
The Hotels Lobby and exterior are nice. The rooms are pretty normal and the lake view is amazing, except my room was pretty dusty and there was a pair of women's shoes in the room behind the curtain which led me to believe it wasn't cleaned properly. It would've been disastrous if my girlfriend would have saw them.
Genuine Hotels.com guest review
3 night romance trip Aug 1, 2015
Jonathan
US
5.0 / 5Outstanding
"Toronto during Carribean Fest."
Visited Toronto during their Caribbean Festival -- was great. Weather cooperated. Had a harbour view -- definitely recommend. Service was top notch. Facilities were A+++. A bit pricey but worth it!
Genuine Hotels.com guest review
1 night trip Aug 1, 2015
KEITH
US
4.0 / 5Excellent
"Nice Hotel"
It was good very nice view nice amenities resturants good location
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Anthony
US
5.0 / 5Outstanding
"Great location, gorgeous views"
Right on the waterfront, with gorgeous views. Very convenient location and walking distance to shops and restaurants.
Genuine Hotels.com guest review
1 night business trip Jul 22, 2015
Dave
US
5.0 / 5Outstanding
"Superior"
Amazing... That's all I can say..
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Xavier
US
5.0 / 5Outstanding
"Toronto Westin"
Magnificent
Genuine Hotels.com guest review
2 night family trip Jun 30, 2015
Jeff
US
3.0 / 5Good
"Hope you like firm beds."
We enjoyed our stay because of the location but the room had a bed that was so hard my wife and I couldn't get comfortable enough to sleep. I woke up with major back pain (yes it was that firm). This was not a Westin bed and that is why we chose the Westin. The air conditioning was so loud and was working all night to keep the room barely cool. The rooms were clean and the staff very friendly but would not sleep there again.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
Hooman
US
5.0 / 5Outstanding
EXCELLENT SERVICE AND LOCATION
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2015
JOHN J
US
2.0 / 5Fair
"Not worth it."
Many Issues with this hotel. First, Its a BIG place with BIG lines to check in. Waited in a long line almost 10 minutes to get checked in. The ONLY positive aspect about our stay was Christen, he checked me in and very friendly, checked me in early, put us on the top floor, and very informative. View from Penthouse floor room was very cool, room was a bit on the small side though. When leaving for the concert we were in town for, I had to run back up to the room to grab something, and the keycard didn't work! I had to go down, stay in line for another 10 minutes to get it reprogramed, which made us arrive at the concert later than planned. The WORST aspect about this place is the third-party valet. VERY slow, disorganized, not the friendliest. Called to bring car down to head to concert, was told couldn't accommodate; and when returning to the hotel after the concert, the attendant seemed drunk. So we parked in the lot next to hotel on the water... Save yourself the headache. Will book a different hotel in the future when staying in D.Town Toronto.
Genuine Hotels.com guest review
1 night trip with friends Apr 4, 2015
James
US
5.0 / 5Outstanding
"Wonderful hotel, great location."
Two night stay in Toronto with our teenage sons. Great location and really nice hotel. Staff was very friendly and helpful....will definitely return!
Genuine Hotels.com guest review
2 night family trip Jun 17, 2015
william
US
5.0 / 5Outstanding
"Great Hotel, Great Location"
Traveling on business, this hotel is in a great location, especially since I flew in/out of the Island airport. Only issue (minor) I had was the hotel bar area staff was slammed and the wait for drinks/apps was longer than I desired.
Genuine Hotels.com guest review
2 night business trip Jun 16, 2015
Josh
US
4.0 / 5Excellent
"Great Views & Location!"
Great location, spacious room and beautiful views. A bit outdated, but the views are worth it.
Genuine Hotels.com guest review
1 night business trip Jun 16, 2015
Michele
US
3.0 / 5Good
"Ok but expensive."
In town for a concert at Air Canada Centre, Great location. I was SO looking forward to having a drink on the terrace/patio in the afternoon but was told it was only for group events. So no outdoor area. Our room had a mini fridge but required a key that we would have to get from the front desk. Parking was $45/night but you could leave your car after checkout time to get later.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
A Traveler
US
4.0 / 5Excellent
"Not the best"
In such a nice looking hotel, we had several issues. In our first room, the door was warped beyond repair from water damage and would not close. The phone didn't work. Then we were moved to another room and after one shower the tub wouldn't drain-we gave it 8 hours. The bed was not as comfortable as advertised. I was freezing-no extra blanket in the closet. Not excited to return and find other surprises.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay looking at Toronto Harbor"
Right from the start we had a great time. We arrived early to enjoy the day and the Hotel parked the car and took our luggage so we can venture out. We were able to catch a very minimal fee to the Toronto islands. It was a lovely walk (being your walking shoes or rent a bike) We were only able to walk half the island. But it's a great place for everyone. When we arrived we were able to check in a little early and they brought our luggage up before we arrived. Our room looked newly updated and had a great lakeview room. We could watch the boats and even watch the planes take off and land. The sound proof room, was quiet and relaxing. Our bed was so comfortable, haven't slept that good in a long time in the hotel. Only problem was our dinner at Toula - management did not do a good job as they had a wedding party come in and the rest of the restaurant patrons suffered. I was thankful it just held up our dessert - our entrees were delicous. Just wish they had more staff to help with the party and kept our waiter - who by the way was the only waiter on staff. We gave him a huge tip as he worked liked crazy.
Genuine Expedia guest review
Other trip May 26, 2015
Bob
US
4.0 / 5Excellent
"Romantic stay"
with the exception of some sketchy plumbing in our bathroom, it was a perfect stay.
Genuine Hotels.com guest review
2 night romance trip May 21, 2015
Marcy
US
4.0 / 5Excellent
"Reasonable hotel but watchout for the parking"
Nice comfortable hotel with good view of the harbour. Only criticism is the parking which I think is a little excessive. Valet parking is $45 CAD per day and if you’re not planning on driving in the 24hrs period this maybe your best option as self park is $35 CAD per day and about ½ mile away from the hotel! In addition if you don’t display your ticket at the right angle for the parking attendant you get a ticket, as I did. The fact that they have your car registered on their list at the hotel seems irrelevant, no one seemed to check it. Fortunately I managed to speak to the Parking Supervisor before I left who promised to sort it for me and get the fee waived. Lets hope so!
Genuine Hotels.com guest review
1 night business trip May 22, 2015
Grahame
US
4.0 / 5Excellent
Very good location, room was very large with good view,
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Superb"
Excellent and so convenient to the Air Canada Centre when you are going to a concert
Genuine Hotels.com guest review
1 night romance trip Apr 2, 2015
Sheena
US
5.0 / 5Outstanding
"Great family and pet friendly hotel"
Hey we're very accommodating, even offering a free family movie for my little ones. Very nice to our puppy as well.
Genuine Expedia guest review
Other trip May 4, 2015
doug
US
1.0 / 5Poor
"Nice view but..."
The TV cable didn't work. There were blasts of air conditioning. The hallway way was noisy. We had to carry our bags up a long flight of stairs just to get into the hotel. The staff was nice.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel"
Outstanding hotel. Got a great price only after it was purchased as a package with the air ticket
Genuine Expedia guest review
Other trip May 1, 2015
htsn
US
5.0 / 5Outstanding
Everyone was so nice and helpful! We had room service the first night - very good food and fast delivery, just very expensive. The breakfast buffet was also delicious, but also very expensive. The
Genuine Expedia guest review
Other trip Apr 26, 2015
A Traveler
US
4.0 / 5Excellent
"Westin Harbour Castle in Downtown Toronto"
Hotel was nice and comfortable. Parking and hotel in-dining was ridiculously pricy.
Genuine Expedia guest review
Other trip Apr 10, 2015
Go
US
4.0 / 5Excellent
"Family fun in TO"
enjoyed the pool area. since it was Easter Sunday, would of been great if there was a buffet breakfast provided. The front desk was able to accommodate our families (3) all on the same floor.. fabulous for us.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
susan m
US
5.0 / 5Outstanding
"Great, but expensive parking."
Great weekend in Toronto! The hotel is close to many activities and the subway system. Parking was complicated and limited. 45 for the hotel and 35 a few blocks down. The hotel staff were awesome.
Genuine Hotels.com guest review
1 night trip with friends Apr 4, 2015
Janelle
US
5.0 / 5Outstanding
"Best Place Ever!"
Remarkable hotel. Highly highly recommended. The concierge David was amazing helping us get into a restaurant that Did not take reservations and they held a table for us. When we checked in and told them why we were in Toronto for the first time they even upgraded our room with a beautiful view. Highly recommended.
Genuine Expedia guest review
Other trip Apr 6, 2015
stephy
US
5.0 / 5Outstanding
"Beautiful harbour view"
While the hotel was a cabs ride away from the neighborhood went ended up spending the majority of our time, the location is amazing. Such a beautiful pool and workout facility. It would be great if we were visiting for a sporting event, but hispter doughnuts and cocktails were on our agenda.
Genuine Expedia guest review
Other trip Apr 6, 2015
Chris
US
5.0 / 5Outstanding
"Close to concert location."
The hotel was very clean, comfortable, and in a fantastic location. The staff was exceptional, professional, and very helpful with directions and inquiries.
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
4.0 / 5Excellent
super friendly and professional staff, Beautiful view of lake
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
3.0 / 5Good
"Better hotel properties in other cities"
The room accommodations and service were not a good value. The pool and gym were better than expected and proximity to the City Airport was a bonus. The area around the hotel is under construction. I have stayed in much nicer properties in this hotel chain. I would likely not return to this hotel.
Genuine Hotels.com guest review
5 night business trip Mar 24, 2015
Karen
US
4.0 / 5Excellent
"Westin Harbour Castle Hotel"
The hotel staff was incredibly gracious and accommodating. The hotel, itself, was very well kept and had a lot of excellent amenities and the view was outstanding.
Genuine Hotels.com guest review
2 night trip with friends Mar 27, 2015
Meghan
US
5.0 / 5Outstanding
It was my first time in Toronto. The concierge was very helpful in helping us find some sightseeing options and getting directions to the conference center.
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Incredible hotel at unbelievably affordable prices"
For the quality of service, room, facilities, location (right at the water front of Toronto), and view, the price was maybe 2/3rd of what you would expect for that. Stellar across the board, would definitely recommend. It's such a large hotel with so many guests, sports teams, and people everywhere that it feels more like a community than a collection of separate guest rooms.
Genuine Expedia guest review
Other trip Mar 28, 2015
Rob
US
4.0 / 5Excellent
"March Break weekend"
Stayed two nights, on sale price, great location, room etc Walked to all our destinations, The Keg dinner, Ripleys Aquirium, Boston Pizza etc Awesome Lakeview room watching the sunset, planes and boats crossing the lake. Kids swam all weekend long, was a great mini vacation.
Genuine Hotels.com guest review
1 night family trip Mar 20, 2015
LESLEY
US
5.0 / 5Outstanding
The price was great for the room we had. I enjoyed access to the pool!
Genuine Venere guest review
Other trip Mar 23, 2015
A Traveler
US
4.0 / 5Excellent
"Great pool and service! Breakfast was great!"
Daughter loved the pool and hot tub. Hotel was clean. Beds so comfortable, very modern and pleasing decor. Breakfast was great. Staff so friendly and helpful! Planning on going again and will stay at this hotel!
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Room with a view"
Very quiet room, great view. Needs a little updating, but I would stay here again. Staff friendly. Location perfect for our needs.
Genuine Hotels.com guest review
5 night family trip Mar 4, 2015
T Clive
US
5.0 / 5Outstanding
"Fun concert weekend!"
My daughters and I went to Toronto for a concert held at the Air Canada Center. We stayed at the Westin Harbour Castle hotel and we were very pleased. The proximity to the venue was fabulous! Just a short walk and we were there. The service was excellent, our room was very clean and comfortable. We will definitely stay there again!
Genuine Hotels.com guest review
1 night family trip Mar 8, 2015
Beth
US
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