Room was nice and very clean. My wife was very satisfied with everything.Genuine Hotels.com guest review
"Perfect for my needs!"
Very nice hotel, great location, delicious breakfast - particularly on Sunday morning, great price from hotels.com.Genuine Hotels.com guest review
"all in one"
convenient location, great service, affordable price!Genuine Hotels.com guest review
Good location , staff friendly.. Bed clean and very comfortable ! Down stairs they have a restaurant/bar best hamburger ever!Genuine Hotels.com guest review
Good clean business. Staff are friendly enough.Genuine Hotels.com guest review
"Id stay there again this wekend if I had a reason"
We had a great time! The front desk was outstanding. It was a very busy weekend being the college football championship weekend and they never skipped a beat! The breakfast buffet was amazing and plentiful, the man who works as the hose was just precious!Genuine Hotels.com guest review
All the people at the hotel were very friendly and helpfull. My room was clean and quiet. I thoroughly enjoyed the breakfast buffet.Genuine Hotels.com guest review
"Nice hotel, Convenient N. Dallas location"
We stayed here for a weekend while in town for my son's rock climbing competition. Lovely lobby, friendly front desk, good self-serve breakfast with attentive staff, and prompt housekeeping. Super comfy beds. Near the Tollway and 635, so it's convenient to many areas. Not super fancy, but a nice hotel, good for business travel or a quick getaway. Several […] guests, including us, had a little trouble parking, as the automatic gates weren't working properly, but it seems the hotel did not charge for parking that weekend. Read moreGenuine Hotels.com guest review
I really liked this hotel. The staff was very friendly. The beds were extremely comfortable. The room was surprisingly quite. It felt like staying in a high end hotel without, what I feel like are unnecessary services, such as valet or bellman. I would defiantly stay here again.Genuine Hotels.com guest review
"Stay here & get the included breakfast!"
Awesome hotel & great breakfast included in the rate. Wish the bathroom was a bit bigger but overall we were very pleased with everything. Very close to shopping and the freeway.Genuine Hotels.com guest review
"Lovely hotel, great breakfast, wonderful room!!"
This was a very last minute booking as I was in town for a funeral. Great price for such a wonderful hotel, and the included breakfast was an extra bonus. The room was larger than your usual hotel room, and the bed was probably the most comfortable I have even been in at any hotel chain - ever! Two very minor grumbles (but not worth reducing my rating) […] were the lower water pressure in the shower and having to pay for parking. Read moreGenuine Hotels.com guest review
Great place to stay. The 13 million renovation was mostly in lobby. Rooms were clean but a little dated. Overall would stay there again. Great price.Genuine Hotels.com guest review
"You get what you pay for."
Staff really good.only place for food is in bar or room.tried bar once.Hotel has been upgraded recently,they should have made bathroom bigger(don't take your cat) We picked this hotel purely on reviews.It was cheap and you get what you pay for,ok if you just want a bed for the night.Genuine Hotels.com guest review
"definitely would stay here sgain"
Very friendly host in dining area. No place to refill your beverage was a negative. Angus hamburger ordered through room service was delicious and service was fast. Beds not too comfy.Genuine Hotels.com guest review
Great staff from check-in to departure. I have stayed here many times and have always found it to be a great experience. Free breakfast, free WiFi and free parking. Wish they would consider changing out the mattresses, not bad but they use to be so much more comfortable.Genuine Hotels.com guest review
The hotel was very clean and the staff is very nice.Genuine Hotels.com guest review
exactly what I was looking forGenuine Hotels.com guest review
"Great weekend trip spot"
Went on a getaway from the family, close distance to the mall and breakfast was great.Genuine Hotels.com guest review
I really enjoyed my stay especially the tea (orange) very good.Genuine Hotels.com guest review
The stay at the Sheraton was great. Close to many restaurants and activities, lots of amenities and a very professional and helpful staff. Loved my stay and will stay there again next time I'm in Dallas.Genuine Hotels.com guest review
"An alright stay"
It was alright except for what sounded like a party going on next door. Had to listen to bass all nightGenuine Hotels.com guest review
Stayed for New Years eve. Hotel was busy, but halls were quiet and rooms were comfortable.Genuine Hotels.com guest review
WonderfulGenuine Hotels.com guest review
"A must stay"
Easy check in/ check out... the newly renovated Sheraton is a beautiful space. Great value for the amount of money spentGenuine Hotels.com guest review
"Not worth the effort."
When I entered the building and talked to the staff they were refusing to match the offer I found one the website. After minutes of trying I was politely pointed to the lobby area to make my reservation online. The inside is nice and I was unaware of the $12.99 parking fee and was informed of the $12.99 internet fee. People who want to park behind the […] hotel on the road will save money! My wife forgot her coat in the closet and still 3 days of trying to reach lost n found we are unable to reach them still. After all its still not a bad stay but stayer beware of poor staff communication and high extra charges. Read moreGenuine Hotels.com guest review
"Very nice hotel !!"
Very nice hotel, but they charge separate for parking , wifi and breakfast so be careful when you book this hotel. Overall we enjoyed our stay. Very close to the galleria mall.Genuine Hotels.com guest review
"Room could have been better"
Room was very noisy, heard people almost all night using ice machine and ice machine making ice. The rooms were not as sound proof in comparison to other hotel I have stayed in before. We heard the room next to us using their bathroom and shower. Breakfast was a great bonus with a full complimentary feast.Genuine Hotels.com guest review
Nice service, hotel showing its age. Close to galleriaGenuine Hotels.com guest review
"Comfortable, convenient and with great staff"
Service from all staff members was excellent, especially from the food service manager who was frequently checking to make sure everything was ok. The rooms are also very nice with comfortable beds, but it's unfortunate that the bathrooms weren't fully remodeled in the last update - they are a little tight with low ceilings in the shower (sink is set […] back a little too far as well). The fitness center is very well equipped and the location is excellent for accessing different areas in the metroplex. Read moreGenuine Hotels.com guest review
"Great customer service."
We spent Christmas here and we really enjoyed it. The staff was very friendly and nice and the room was very comfortable and clean. I really enjoyed .our stayGenuine Hotels.com guest review
Very comfortableGenuine Hotels.com guest review
Room needed new mattress.Genuine Hotels.com guest review
"Would Not Go Back"
The staff was very friendly and the rooms were clean. However, the location is not the best, the beds were the worst I've ever slept in (our first one felt like we were sleeping on hay and we kept sinking into the middle) and the bathrooms were so small that you have to shut the bathroom door to do anything. The door literally almost touches the commode […] and you cannot even get in the shower unless you close the door. I felt like I couldn't breathe. Also not much in the way of insulation between rooms. Could hear the people in the next room going to the bathroom and someone's kids running and down the halls. I really expected more out of a Sheraton. Read moreGenuine Hotels.com guest review
"My stay in Dallas"
Great!Genuine Hotels.com guest review
"Convenient and friendly"
I usually stay at the Hilton Lincoln Centre but decided to try The Sheraton. I like that the parking is convenient, and all of the staff was extremely friendly. (Opposite of Hilton which is why I wanted to try something new) The room was quiet and comfortable. I will most definitely choose to stay here again.Genuine Hotels.com guest review
"Great and comfortable beds!"
Spa needs to be open or fixed immediately.Genuine Hotels.com guest review
"Sheraton at the Galleria"
Cold weekend in Dallas but enjoyed the Sheraton. No surprises and that is always welcome. Room was very comfortable and clean, the staff was very friendly and pleasant. Location was convenient to shopping. Very good experience overall.Genuine Hotels.com guest review
"Nice hotel. Comfortable stay"
Like all starwood properties this Sheraton will treat you well. However, a little short of being a luxury full blown luxury hotel. Try the Le Meridian across the street if that's what you're looking for. Customer service was top notch.Genuine Hotels.com guest review
"One of the Best/Clean Hotels with Respectful Staff"
Excellent stay no complaints.Genuine Hotels.com guest review
"1 night stay"
Everyting was great with the exception of the bed. uncomfortable bedGenuine Hotels.com guest review
My stay was very goodGenuine Hotels.com guest review
"Good but room a little outdated"
Room a little stuffy and hard to find because of the construction on 635.Genuine Hotels.com guest review
Great hotel for the price if you need to be in the area. Shopping mall directly across the street and they have a great bar/restaurant in the lobby. Your standard Sheraton.Genuine Hotels.com guest review
"Sheraton Sheer Satisfaction!"
My stay at the Sheraton was exceptional from the moment I walked through the front door until the time I departed. First, I would like to comment on the lobby and how inviting and warm the decor is. Secondly,the staff was so friendly and professional. The room was extremely clean and comfortable, the nighttime view of the city was breathtaking. I had […] a wonderful time and highly recommend this hotel, if you are in the Dallas area and need a great relaxing place to stay. Also, the breakfast buffet was good. Read moreGenuine Hotels.com guest review
"Newly Renovated Gem"
Love the renovations; lots of light. Great service! Loved seeing such a great location back up to 1st class style.Genuine Hotels.com guest review
"Disappointed travel. Will not coming back."
This is a bad experience that I have. When the first time we got check in, We unable get into parking lot bc out room card is not working ( I just check in like 5 minutes ago and my room card mess up). Out bath room the water took a while to going down when you shower, its really disgusting, it took a while for us take turn because we have to wait on […] the water to going down. Again we got stuck on the parking lot because our room card didnt work properly, my husband run back to the front desk they re-program it but its still not working, I have to go back again at that same moment to the front desk and our Card still not working!! I talk to the superviser about what happen and he is not helping all he said is "sorry" your sorry doesnt fix my problem!! The peoples in this hotel doesnt know how to smile to their guest. I travel a lots to dallas but this going to be my first and my last at sheraton, Im not going back to Sheraton. Im also will sharing my bad experience with all my friends and my family. Read moreGenuine Hotels.com guest review
Stay was good .. The best part was the awesome breakfast!!Genuine Hotels.com guest review
"would return for a good discount. good stay"
Bathroom was a little small but room was just right for one. Didn't like being right next to the elevator but quiet. Was not made aware of the 6$ parking charge each night so that was a surprisre and not real happy about that. Hotels.com should make thus clear. tGenuine Hotels.com guest review
"Good food in the restaurant!"
We were very pleased with the food. All meals that we ate there were very good. It does get very noisy and hard to hear around happy hour. Parking was easy in and out. We could have used a Bellman for help with our luggage. Otherwise our stay was good.Genuine Hotels.com guest review
Only atayed one night for an appt the next day. Staff extremely nice and helpful and buffet breakfast was fresh with many choicesGenuine Hotels.com guest review
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