All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
4801 Lyndon B Johnson Fwy, Dallas, TX, 75244, United States of America, ‏‎855-239-9480
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 762 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.2
  • < Previous
  • Page 1 of 16
  • Next >
5.0 / 5Outstanding
It waa great. It's a wonderful spot, everything waa nice and clean.
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience at a great value."
The best experience we have had in booking and staying in hotels in Dallas. Daughter attending college in Dallas. Glad we decided to drive a little further. Great updated, clean, fresh hotel at a great price. Very nice breakfast included. We will be back.
Genuine Hotels.com guest review
2 night family trip Aug 21, 2015
Donna
US
5.0 / 5Outstanding
"Very clean, comfortable stay, great breakfast."
Room very nice, hotel advertised free wi-fi, when got into room, I tried to log in and called from desk and they charged 12.95 per day for internet, which is unusual this day and age and could not get the sport channel to watch the game that was on downstairs in lobby. Other than that, very pleasant stay.
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2015
Larry
US
5.0 / 5Outstanding
"My Galleria"
i love my stay at this Sheraton Dallas Hotel.
Genuine Hotels.com guest review
1 night trip Aug 15, 2015
Tyrone
US
5.0 / 5Outstanding
"Oustanding"
It was short, but i felt at home. The front desk personnel was very interested in what i have to say and they were very accomodating. I will definitely stay there again and also recommend to friends
Genuine Hotels.com guest review
1 night business trip Aug 14, 2015
Remi
US
5.0 / 5Outstanding
"great"
Good for many things. Parking fee is an only concern but still OK.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
A Traveler
US
3.0 / 5Good
The hotel was nice but would have been nice to know you are charge $20.00 to park yourself. The parking is not covered and no one is watching the parking lot! The lady that checked me in was very rude and not helpful at all. When we are up at our room the toilet was running constantly and was never fixed when told about it
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
A Traveler
US
5.0 / 5Outstanding
A friend and I were on a weekend getaway and this was the perfect hotel. It was about 25 minutes from DFW airport and 20 minutes to downtown (if no traffic). There were lots of restaurants and bars nearby. The staff was very friendly and helpful. We would definitely stay here again if traveling to Dallas!
Genuine Hotels.com guest review
2 night trip with friends Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice stay"
Always love staying there . Friendly employees
Genuine Hotels.com guest review
2 night trip Aug 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent over night stay."
Very comfortable. Booked the Club Room thru Hotels.com and received 2 free drinks and appetizer at lobby bar. Also Club lounge on 15th floor is a private room for guests that has free soft drinks,coffee,and fruit juices. Lounge has sofa, flat screen tv and computer for personal use. Hotel pkg also offered free brkfst but we slept in instead. Would stay there again.
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2015
Anthony
US
3.0 / 5Good
"getaway with the spouse"
I expected more out if the club level. When we arrived, or room had not been cleaned, but the front desk quickly remedied that. The buddy breakfast was very good.
Genuine Hotels.com guest review
Response by Sheraton Dallas Hotel by the Galleria
Thank you for taking the time out to review our hotel. Please except our sincerest apologies for the poor first impression of our hotel. Your feedback is important to us, and I can assure you that we shared your complaints with our operations team and management for their review. Thank you again for your feedback and we hope you will consider staying with us again.
1 night romance trip Jul 23, 2015
Patrick
US
5.0 / 5Outstanding
"Good choice!"
Will stay again, nice staff and nice hotel for a good price. Easy access on and off 635 and Dallas Tollway. Right across from the Galleria and lots of good food and shopping.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
Mary
US
4.0 / 5Excellent
"Worth the money and very quiet and comfortable."
I got the king suite. The room was very roomy and comfortable. The chairs were very comfortable and in good condition. The room service food was quite good. The staff was very courteous and helpful. A few minor issues I had were: 1. The bed was not very comfortable for me. 2. The air conditioner rattled some. I would recommend this hotel to a friend.
Genuine Hotels.com guest review
3 night business trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel."
Daughter was there for a crossfit certification that she was able to walk to. The road construction getting to the hotel was the pits, but not the fault of the hotel! Everything at the hotel was good, it would have been nice to have some shade at the pool, it was very hot outside.
Genuine Hotels.com guest review
2 night business trip Jul 10, 2015
JOHN
US
5.0 / 5Outstanding
"Excellent Overall!!"
The service and amenities at this hotel was exceptional. I am considering going back to Dallas very soon and I am going to return as a Sheraton member.
Genuine Hotels.com guest review
2 night trip with friends Jul 10, 2015
Kimberlly
US
5.0 / 5Outstanding
"Parents night out"
Perfect for a weekend getaway
Genuine Hotels.com guest review
2 night romance trip Jul 10, 2015
A Traveler
US
3.0 / 5Good
"Friendly staff made an ok stay better"
Friendly staff, nice location, but room could use a little updating. Got a good deal on hotels.com! Please fix the parking gate, it never worked the whole weekend.
Genuine Hotels.com guest review
2 night romance trip Jul 10, 2015
LaJuan
US
3.0 / 5Good
"Great service, disappointed by pool!"
Not impressed by the tiny pool and covered up hot tubs. The pool, already super small, now has a garden(ugly) smack in the middle. Couldn't fit more than 10 people in there comfortably. Also, make sure you view updated pics of the pool as it NO LONGER has an indoor area. Not happy!
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
Eliezer
US
3.0 / 5Good
"It was ok"
Bathroom is too small, didn't like that you have to pay for parking, pretty much you have to pay for everything even the wifi
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
Magdalena
US
5.0 / 5Outstanding
excellent
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Michael
US
3.0 / 5Good
"Clean, but not business friendly..."
Room was pretty basic, nice and clean. However this hotel does NOT offer free wifi, and in fact it cost $13 for 24 hours so if you are looking for a good business hotel I wouldn't suggest it. The bar downstairs had good drinks and decent food. They charge for parking, but the machine to let you out of the parking lot was broken so you had to page the front desk any time you needed to leave. It was okay, but I wouldn't rate it any higher than a 3 at best.
Genuine Hotels.com guest review
Response by Sheraton Dallas Hotel by the Galleria
I am deeply troubled to hear about your experience at our hotel. We appreciate you taking the time to share your feedback about your recent stay. This level of detail is important to us so we can improve for future experiences. We are terribly sorry for the mechanical issues you encountered with our parking gates. Please rest assured that we have addressed your comments with our Engineering team for their review and have addressed the issues you kindly brought to our attention. We know the importance of staying connected while away and offer complimentary Internet access in our Link at Sheraton – I’m disappointed that you were not made aware of this feature. We also offer the convenience of in-room Wi-Fi at a competitive fee. We are certainly glad to know that you enjoyed other aspects of your stay, and we look forward to having you back at the Sheraton soon.
1 night business trip Jul 8, 2015
Stephani
US
5.0 / 5Outstanding
"5 star"
The hotel was very secure. You needed a key to get in the doors. This made me and my family feel safe in an unknown area to us. The breakfast was amazing! Clean, and fresh, we enjoyed our stay very much!
Genuine Hotels.com guest review
1 night family trip Jun 30, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyable stay"
Hotel desk clerk Stacey was very helpful & welcoming. We truly enjoyed out stay at this hotel.
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Lisa
US
5.0 / 5Outstanding
"Family Getaway"
It was a family get away it was located in a nice area. Hotel was great customer service excellent.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
nicole
US
4.0 / 5Excellent
"Nice getaway for the holiday weekend"
The hotel was very pleasant , although the bathroom was fairly small. We had a good view from the room we stayed in. Everyone there was friendly.
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
A Traveler
US
4.0 / 5Excellent
"Overall good"
The check in people were really friendly and the breakfast was good. The only thing was we thought we were going to have a refrigerator in our room later I learned it was upon request. And when we went out and got back to our room the air conditioner was turned off because of the Eco mode. But it didn't take long to freshen up the room.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
A Traveler
US
4.0 / 5Excellent
"Nice contemporary hotel with only minor issues."
The hotel decor and atmosphere was nice and contemporary. The room was clean and spacious but the cable and TV remote were not working properly and the headboard in my room had clearly visible wear and tear and should have been replaced or repaired.
Genuine Hotels.com guest review
1 night trip Jul 1, 2015
Charles
US
3.0 / 5Good
"Not a great stay"
Overpriced for what they had to offer. Wifi was horrible! Maid service wasn't that great. She left us no washclothes after cleaning room, we had to call 4 times before we got aomeone to bring th to us them they added an extra 62.99 to our bill'
Genuine Hotels.com guest review
2 night family trip Jun 29, 2015
Jeff
US
5.0 / 5Outstanding
"Nice Way to End a Long, Hectic Week"
Nice clean hotel; everything worked and plenty of places in the lobby to conduct two business meetings at the high-top tables. Very courteous at priority check-in and everything was fine in the room especially the sleeper beds and the walk-in shower. Well situated to my particular business needs.
Genuine Hotels.com guest review
1 night business trip Jun 25, 2015
james z
US
4.0 / 5Excellent
"Texas mini-vacation"
The hotel as well as their staff were delightful. It was in close proximity to nearby restaurants, retail stores, major highways and the airport which are major pluses in my book. I will definitely return and recommend this hotel for anyone traveling to that area.
Genuine Hotels.com guest review
3 night trip Jun 18, 2015
Lenise
US
5.0 / 5Outstanding
"Sheraton Hotel"
Nice hotel. Beautiful scenery.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Erica
US
5.0 / 5Outstanding
"Great Hotel, Friendly staff"
I was very pleased with the hotel. The staff were the friendliest that I've ever encountered. Next time I'm in Dallas I'll be sure to stay there again.
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Pattie
US
4.0 / 5Excellent
"Post Vacay stay"
Quick in and out, was a great place to relax and rest up before a 5 hour drive home
Genuine Hotels.com guest review
1 night trip May 31, 2015
Don
US
3.0 / 5Good
"Nice but not nice!!!"
The building was remodeled recently. Staff and service were good. I hate how they make you pay for everything, even for the parking and I couldn't find a parking spot one night. Bathroom smells bad. Weak water pressure at 7th floor. Expensive in my opinion compare to the price.
Genuine Hotels.com guest review
Response by Sheraton Dallas Hotel by the Galleria
Thank you for taking the time out to review our hotel. Please accept our sincerest apologies for the poor first impression. Your feedback is important to us, and I can assure you that we shared your complaints with our operations team and management for their review. We hope you will consider staying with us again. Best regards.
2 night family trip May 29, 2015
Fadi
US
4.0 / 5Excellent
"Good deal"
Good value, room was clean. Will stay again
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Bao
US
4.0 / 5Excellent
"very nice"
conviencence and friendly staff
Genuine Hotels.com guest review
2 night trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Best bang for your buck!!"
My husband and I stayed at the Sheraton for our anniversary weekend. We really enjoyed our stay. It was worth every penny. The breakfast buffet was terrific, and I have no complaints about our service. I would recommend this hotel to anyone.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
Keisha
US
5.0 / 5Outstanding
"Great Hotel"
Weekend trip to the Galleria. Hotel staff were extremely helpful. Not being from a large city I found getting around in the traffic to be a bit difficult but they had a shuttle which meant I didn't need to move my vehicle until I left. Will stay here again.
Genuine Hotels.com guest review
1 night trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"VERY GOOD"
Reall good price, exelent FREE brekfast , if you are looking for a good afordable and clean hotel This is it!!!
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Christian g
US
1.0 / 5Poor
"not worth the stay"
I am the guy who gives good feedback and never picky about things but this needs to be the exception. The hotel is only good for the name and the lobby. The receptionist was arrogant and we exchanged sarcastic comments, I asked to speak with the manager but it was late and he wasn't on duty. Our room was like a motel feeling. old, smelly and dirty. when we arrived, the floor was dirty. so ok, the cleaner forgot to vacuum the floor full of pop corn and hairs. Second, we were missing towels. no body-towels only face towels. the TV is like a bubble old from the 90's. the walls from paper since you hear everything around your room. to see outside is mystical, the outside window was entirely scratched, it was awful.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2015
Alan
US
5.0 / 5Outstanding
"Comfortable beds easy access to Galleria"
Loved staying here. Bed was so comfortable and room was clean. I ate in the downstairs bar/lounge -The Front Yard and loved both meals. The staff were great!
Genuine Expedia guest review
Other trip May 20, 2015
Anna
US
1.0 / 5Poor
"Bad hotel"
So bad
Genuine Hotels.com guest review
4 night romance trip May 14, 2015
May
US
4.0 / 5Excellent
"Nice"
Comfortable but hard to get into
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Thomas
US
3.0 / 5Good
"Review"
I was disappointed that in order to park, I had to pay extra and that they added an additional charge of $50 to my account which they said would be credited back to my account when I checked out. I probably will not book here again.
Genuine Hotels.com guest review
1 night family trip May 7, 2015
Lana
US
5.0 / 5Outstanding
"Stay at Sheraton"
The only issue i had was being asked to pay for parking. When i expressed dissatisfaction, they immediately removed it.
Genuine Hotels.com guest review
1 night family trip Apr 5, 2015
sabrina
US
5.0 / 5Outstanding
"Family Trip."
Great hotel.Great break fast and service.Will Stay again.recomend to every body.
Genuine Hotels.com guest review
1 night family trip May 8, 2015
SULEMAN
US
5.0 / 5Outstanding
"Nice breakfast"
The bed wasn't comfortable ,but lobby and breakfast buffee was very good .
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
4.0 / 5Excellent
"Pretty standard hotel..."
So I wasn't expecting much, but was pleasantly surprised. Altho the room was generic, it was quite large, squeaky clean, big comfy bed, lots of cable channels. And the staff was very welcoming. And the breakfast, wow wasn't expecting a feast…nice! Great central location, walked away thinking it was a well oiled machine.
Genuine Expedia guest review
Other trip May 10, 2015
Tia
US
5.0 / 5Outstanding
"Great Hotel!"
Great hotel and location! Good breakfast too.
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Daniel
US
5.0 / 5Outstanding
Very nice hotel with friendly staff within walking distance to The Galleria.
Genuine Expedia guest review
Other trip May 8, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 16
  • Next >