Spg made the difference, seperate floor, quiet, clean and comfortable. Starbucks coffee in room, free water bottles, breakfast was better than most, staff friendly and polite. Location no too bad. All the construction in the area really hinders on the accessibility of the property. Fitness center was great, pool was small and dirty. B+ overall..Genuine Hotels.com guest review
The hotel was lovely.. Only complaint is the bathroom was too small but still a nice room.. The staff was amazing!!! The girl at the front was super nice. She arranged for me to surprise my guy with wine and chocolate covered strawberries free of charge!! She made that night very special!!Genuine Hotels.com guest review
I had a little difficulty with the parking at first due to the major construction on the highway leading to the hotel but once in the hotel staff was very friendly. The Club Room was great and definitely would stay again. Breakfast in the morning was one of the nicest I have had and the location was great. The king bed was very comfortable, the water […] pressure was a bit weak but nothing that would result in me not staying again. Read moreGenuine Expedia guest review
"Texas family vacation - Dallas"
Great hotel. Would definitely stay again. Great breakfast.Genuine Hotels.com guest review
Excellent !!!Genuine Hotels.com guest review
"Downtown near Galleria"
Easy access to hotel, at the crossroads of major highways. Near Galleria, 10 min from heart of Dallas. Convenient.Genuine Expedia guest review
"Comfortable and clean"
Hotel was very nice and clean. Beds were amazingly comfortable and made for a great night's sleep! Decor was contemporary and urban, perfect for the heart of Dallas. With all the construction on major highways, it was a little difficult to get to the hotel.Genuine Hotels.com guest review
"FANTASTIC place to stay!!"
This hotel was so accommodating!! Everyone we encountered on our trip was friendly and very helpful. Our room was spacious and comfortable. I loved every minute of our stay! :)Genuine Hotels.com guest review
"Great place to stay"
Lovely facility. Great staff. Even though there was a large group function in hotel no noise on upper floorsGenuine Hotels.com guest review
The breakfast buffet was excellent! The lobby was very nice and updated.Genuine Expedia guest review
"Just love your beds!!"
Good experience, great beds and good price. Location is good as well.Genuine Expedia guest review
Very chic interior and friendly staff! Highly reccomendGenuine Expedia guest review
"Great hotel but highway construction"
I enjoyed my stay at this hotel. The breakfast buffet was phenomenal. The lobby lounge is nice to chill and watch a game or two. The bar next to the lounge is a good compliment but closing hours depend on how busy it is that night. Rooms were good. If you ever need assistance, talk to Edgar. He will go above to help you. The only negative comment I […] have is all the construction being done on the roads around the hotel. Read moreGenuine Hotels.com guest review
"jr suite great for small family"
we got the jr suite & it worked great for the 4 of us - my husband & I, our 2.5yr old & 10mo old. The breakfast was awesome & the staff very friendly & helpful. My only complaints were that the ice machine was broken on our floor & the toilet paper extremely thin. Granted, both very minor problems!Genuine Hotels.com guest review
Everything was wonderful, we had a great stay. ThanksGenuine Hotels.com guest review
"Good hotel for bussiness"
Good hotel for bussinness. You have dificulties to go everywhere at rush hours. I am a golfer And it is really far from the best golf courses in Dallas.Genuine Expedia guest review
"Service was outstanding!"
Waiter staff in restaurant and check in staff expemplified superb service!Genuine Expedia guest review
Nice staffing. Good location for biz and leisure. Hotel newly remodeled. It's facility is very goodGenuine Expedia guest review
Complementary breakfast buffet and internet. Ongoing road construction of major interstate highway. Near major shopping mall and transportation links.Genuine Hotels.com guest review
"Nike Elite camp"
Hotel was beautiful..view would have been gorgeous had there not been so much road construction but that is out of their control. Loved the breakfast!!!Genuine Expedia guest review
Very friendly staff and nice housekeepers. The only thing I didn't like was when it came time to leave they didn't offer a shuttle service to the airport. If you stay you'll need to call 15 minute early so they can get a taxi cab for you. The Taxi people people will charge you $52 usd to take you to DWF.Genuine Expedia guest review
"Great hotel by Galleria"
I had a great time at this hotel. I was only in town for a short stay, but got a fabulous rate on a club level room that included free breakfast as well. The club room is great because it is open 24 hours for you to grab a snack or a drink. Considering sodas normally cost $2 - $3 and are free 24 hours and beer or wine is $3-$6 during happy hour and […] it's free from 5-9. The breakfast was enough variety to tide you over until lunch and considering I got it free, it made my trip a little cheaper for me, which is always appreciated when I am paying for it, not my company. The staff was extremely friendly as was the room service staff. Read moreGenuine Expedia guest review
AwesomeGenuine Hotels.com guest review
Nice daily breakfast buffet with a very nice staff. Hotel has a nice ambience in the lobby and eating areas.Genuine Hotels.com guest review
I booked this room about 5 days prior to coming to Dallas, and at a great price. The staff were extremely helpful and sincere. I will be returning here.Genuine Hotels.com guest review
The hotel is in very good shape, close to galleria, bad front entrance , but I guess because of construction. It was very good deal compared to other hotels around . Free breakfast and internet. Room is nice but I didn't like their mattress.Genuine Expedia guest review
"Lovely stay and helpful staff"
Everyone who worked here was wonderful, from the checkin to the shuttle drivers to the room service people. I would highly recommend this hotel to anyone staying in Dallas.Genuine Hotels.com guest review
"Excellent room and hotel"
Very nice room, hotel, people, all I needed to rest is a perfect clean bed ! Also every morning a Starbucks in your room! Love it!Genuine Expedia guest review
"Loved Every Minute of Staying here"
I loved every minute of staying here and would highly recommend it to anyone who wants to be in a central location, nice hotel, and save money. The hotel staff was very friendly and accommodating. If I were to have any negatives I would say that it sucks to have to pay for parking (mine was waived for me) and there's no vent in the bathroom. I was there […] for quite a few days, so not having a vent with 2 other people in the room proved a bit smelly. Otherwise, though, I have no complaints and would stay here again in heartbeat. Read moreGenuine Hotels.com guest review
Everthing was perfect, we enjoy stay here on the Sheraton, we will back again, we greatly recommend.Genuine Hotels.com guest review
Good location near The Galleria and not far from DFW or DowntownGenuine Expedia guest review
Not very well. Beds are to hard, water stunk every time you turn it on and you had to let it run about 2 minutes until the stinch passed. Sink drains slow and needed to run water 5 minutes so we could have hot water.Genuine Hotels.com guest review
Chose this hotel for close proximity to Gallaria and price. Positives: - service...staff was top notch - amenities - buffet breakfast...best we had in Texas - shuttle service Negatives: - construction on LBJ made it difficult to drive in area (obviously not hotel's fault but impacted our decision to stay again) - rooms were a little dated - I dislike […] being charged for wifi..this is the 21st century, everywhere has free wifi - ditto for bottled water that is displayed in room. I think it's petty to "offer" water for a charge. Either don't put it in the room, or offer it free. Otherwise, a very nice, convenient stay! Read moreGenuine Hotels.com guest review
I had a great time they had the best breakfast at a hotel I've had in a long timeGenuine Hotels.com guest review
"Great Hotel, definitely worth the price"
Very nice and modern. The room was clean and comfortable. Breakfast was great even with a large number of guests there was tons of food. The only down side was the road construction making it time consuming to get to and leave the hotel.Genuine Hotels.com guest review
"Great beautiful Renovations"
The hotel was beautiful in the common areas. Rooms still need better furniture overstuffed chair in corner takes u too much room. Staff was very friendly. And no construction noise from the freeway a Plus!!! More vegetarian items on the menu please. I will stay here again.Genuine Hotels.com guest review
Very Clean , and the Breakfast was yummy. Staff was very helpful at all times.Genuine Expedia guest review
Great service. Breakfast was great Beds are very comfortable. Very cleanGenuine Expedia guest review
"Good hotel, bad construction"
We went up there for a weekend, the hotel itself was nice, clean, staff was helpful. Checking in and out was a breeze had no issues with that. The room was clean, smelled nice, my only issue and it is probably more my fault than theirs when I booked is that there is no fridge or microwave in the room. I probably won't stay there again because of the […] no fridge, but like I said that was prob more my fault. The parking is secure, you need your room key to get in and out, it's an open lot but was plenty of parking. Getting to the hotel takes a bit of maneuvering, the construction on 635 makes it confusing at times and the traffic can get backed up, you can see the hotel from the highway so even if the GPS tells you to turn and there is no turn you can easily navigate your way there. Read moreGenuine Expedia guest review
Hotel stay was fine. I have to say the only thing I was disappointed in was the cleanliness of the bathroom. There was a used bar of soap on the sink and trash from the previous guest still in the trash can. That kinda grossed me out, but other than that the room was nice, and quiet.Genuine Expedia guest review
Nice,calm and clean place. Very comfortable staying here and everything is near by. Breakfast was great too!!!Genuine Expedia guest review
"Nice hotel in dallas"
Well yall need regular chanels on tv that part i didnt like at allGenuine Expedia guest review
This was a great hotel, even with the construction. The Galleria was almost walking distance and there were plenty of eateries nearby. Breakfast was awesome, didn't have to leave the hotel. If I had to make a complaint, it would be that the bathroom was quite small. Other than that, it was great.Genuine Expedia guest review
"I guess I'm cheap sometimes"
Nice hotel with nice rooms and really comfortable bed. Bathroom was a little small but clean and updated. Never understand why I have to pay extra to park at a hotel. Seems to me that should be included in your stay but I guess I'm just being cheap. 12$ a night seemed steap when the lot was half full.Genuine Hotels.com guest review
Booked the trip on an Expedia flash sale and got the room for half off. I opted for a club room which gets you access to the club happy hour. Free drinks for two hours 5:30 to 7:30. The room included wi-fi and breakfast but I had to pay for parking. The bar downstairs is great plus they have a happy hour after the club's is over which includes half […] price appetizers. Also, the club rooms (14th and 15th floors) gives you a great view of Dallas. Read moreGenuine Expedia guest review
"Very nice hotel!"
Enjoyed my stay here. The only thing that threw me off was lack of toothbrushes, so bring your own toothbrushes!Genuine Expedia guest review
Response by Sheraton Dallas Hotel by the Galleria Nancy, Thank you for the positive review we are glad you enjoyed your stay. We generally keep plenty of items to assit guests in their travels. Please dont hesistate to ask ask the desk during your next stay, if we are out of an item we will only be out as long as it takes a bellman to run to the store. See you on your next trip to Dallas. Scott
The hotel was nice . They were helpful. The breakfast was good. Good location.Genuine Hotels.com guest review
"The Perfect Vacation Hotel"
Room was very clean; breakfast was delicious - so many choices; hotel staff all very accommodating. Only thing I didn't know about was $8/night parking charge which we were told about at the time of check-out, not check-in. If they're going to provide a complimentary full breakfast, why charge $8/night for parking?Genuine Hotels.com guest review
"Great Hotel, Great Location but POOR MANAGEMENT"
We reserved 2 rooms with 2 doubled beds in each room and by the time we get there they didn't have the rooms with 2 double bed available. The Front desk told me that they can't guaranteed the bed type whether it's 2 beds or 1 King bed because it's only a request. But in my case I DID NOT REQUEST 2 BEDS, I BOOKED 2 BEDS. When I booked online, my room […] type is traditional 2 double beds, so it means the room supposed to have 2 beds guaranteed. SO BEWARE!!!!! Other than that the hotel was clean, the breakfast is great and the location is also great. Read moreGenuine Hotels.com guest review
"635 Construction Big Mess"
The overall hotel was good. The included breakfast was really delicious. From front desk to cleaning staff everyone was friendly and very helpful. Only drawback was being by the elevator. There were a few times it was quite noisy. The construction on 635 made getting around a really big mess.Genuine Hotels.com guest review
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