All hotels in Elgin, Illinois, United States of America
1 room, 2 adults
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405 Airport Rd, Elgin, IL, 60123, United States of America, ‏‎855-238-1591
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4.2 / 5Excellent

Score breakdown (from 139 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Great staff"
I had a great experience overall.
Genuine Hotels.com guest review
2 night business trip May 10, 2014
juan
US
4.0 / 5Excellent
"Visiting Family"
Overall, it was fine. The room was very clean and the beds comfortable. I was disappointed in the lack of a microwave and a refridgerator in the room. My family makes use of these appliances frequently. We had to search the hotel to find a microwave as a review of guest services in the hotel manual in our room did not mention where a microwave could be found. Also, the closet was too short and my wife's dresses did not fit without the bottom of her dresses piling up on the floor. We made due by hanging them on the hook on the back of the bathroom door. Breakfast was very good and was a primary reason for our choosing Hampton Inn despite a better price at a competitor. We appreciate the variety of breakfast foods each day and the buffet style very much.
Genuine Hotels.com guest review
2 night trip May 9, 2014
Paul
US
4.0 / 5Excellent
nice hotel. Toliet kept running which was alittle annoying.
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
A Traveler
US
4.0 / 5Excellent
"Business Trip"
The stay was fine,normal hotel.
Genuine Hotels.com guest review
2 night business trip Apr 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place, decent location"
The hotel is in good shape and was quite comfortable. Good stay.
Genuine Hotels.com guest review
1 night business trip Apr 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location to casino"
Came in to watch my cousin play in a Baggin for Bucks tournament at the casino, I picked this hotel because I have had good experience with Hampton's in the past. This one was fine too. King Size bedroom. Shower had good water pressure. Took a dip in pool, it was fine. May have been a bit too much chlorine for me but would rather it be clean than green. Whirlpool was ok. The morning breakfast was very good, love the waffle maker and also the egg muffin cheese thing. Staff was on top of it.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
5.0 / 5Outstanding
"anaversy vacation!"
Was a very good weekend!
Genuine Hotels.com guest review
1 night business trip Mar 22, 2014
Theresa
US
5.0 / 5Outstanding
"Best hotel I have been in for a long time"
Room was great. Pools were awesome. Breakfast in the morning was a bit hectic.
Genuine Hotels.com guest review
1 night business trip Mar 20, 2014
Bill
US
4.0 / 5Excellent
"Utilitarian hotel right off the highway"
You get what you pay for at this hotel. In fact, the hotel may be slightly outdated for the rates. It is right off the highway and in a good location. There is a pool but no snack counter or an area that sells essentials. If you are in the area for a short stay this is the hotel for you.
Genuine Expedia guest review
Other trip Mar 10, 2014
Eric
US
5.0 / 5Outstanding
"Nice place to stay."
I wish there was hard pillows though would have helped me sleep better but the pool definitely made up for the soft pillows
Genuine Expedia guest review
Other trip Feb 24, 2014
dissatisfied
US
4.0 / 5Excellent
"Nice Hotel"
Great hotel for a one night stay.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Joan
US
4.0 / 5Excellent
"Comfortable Stay"
Very clean, well-kept hotel. Room was cleaned spotless every day, and service was very good. Beds were a little lumpy but did not prevent sleep. Hotel is located not far from the freeway among a few other hotels, but it was quiet. Only complaint was that there was no microwave in the room. Not a dealbreaker, but it would have been handy.
Genuine Hotels.com guest review
5 night trip Feb 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Cozy and comfortable"
We were very satisfied with this Hampton Inn!! The beds were very comfortable, slept very well!!! Staff was very polite!! Would definitely stay here again!!
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
Alicia
US
4.0 / 5Excellent
It was ok but can be much better
Genuine Hotels.com guest review
3 night business trip Dec 27, 2013
A Traveler
US
5.0 / 5Outstanding
Quiet area, easy to find, good customer service. I will stay there again
Genuine Hotels.com guest review
1 night business trip Dec 12, 2013
Becky
US
5.0 / 5Outstanding
"Great stay!"
Clean, friendly and comfortable. Great coffee and breakfast had many choices. Will be back again.
Genuine Expedia guest review
Other trip Dec 15, 2013
A Traveler
US
5.0 / 5Outstanding
"A night of ecstasy"
The room itself was extremely pleasing, with little to no disappointments. The customer service was amazing as well as courteous. They will help you find the best means to travel to your destination at an affordable price. The Breakfast is worth the stay. It's a 15$ cab ride to the Grand Victoria Casino, and to downtown Elgin. Highly recommend to other parties.
Genuine Hotels.com guest review
1 night trip Nov 29, 2013
Kyle Johnson
US
5.0 / 5Outstanding
"Perfect hotel for our needs!"
All staff that we encountered was very friendly & helpful. The breakfast was very good, a very quiet, comfortable room. We felt a great place to stay for the money. We felt safe & comfortable.
Genuine Expedia guest review
Other trip Nov 11, 2013
Sue
US
5.0 / 5Outstanding
"Highly recommended"
A little pricey but the room was very clean and the staff were more friendly and helpful than the staff in other hotels.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
US
4.0 / 5Excellent
"Overall OK"
The breakfast was OK. The AC unit in my room was very loud. The staff were very friendly and helpful. Would stay there again.
Genuine Expedia guest review
Other trip Aug 30, 2013
Arnie
US
5.0 / 5Outstanding
"Friendly, clean, quiet--what else matters?"
Front desk people were terrific--cheerful without being too perky, helpful, and knowledgeable. Room was clean, well stocked, I slept like a rock, and it was very quiet--we were surprised to find an entire soccer team in the breakfast room in the morning; who knew? Not us! We had business downtown, and very easy to get to from this property. Easy on/off from the Interstate. We hope to stay here again--and hope to see the same staff when we do.
Genuine Hotels.com guest review
1 night business trip Aug 22, 2013
Larry
US
5.0 / 5Outstanding
"close to all things going on."
great room good hotel
Genuine Hotels.com guest review
2 night trip Aug 9, 2013
randy
US
5.0 / 5Outstanding
"Convenient for attending our scheduled function."
Front desk and morning staff were friendly and helpful. I would stay there again.
Genuine Hotels.com guest review
1 night trip Aug 9, 2013
A Traveler
US
5.0 / 5Outstanding
"very close to attraction we visited"
Very comfortable stay love the coffee ! And the lady serving breakfast had amazing hospitality.
Genuine Hotels.com guest review
1 night family trip Aug 4, 2013
heather
US
4.0 / 5Excellent
"great weekend for the girls"
pool was monopolized by a woman and her 4 screaming kids the first evening. Good breakfast both mornings and clean room
Genuine Hotels.com guest review
1 night family trip Jul 13, 2013
g grandma
US
4.0 / 5Excellent
"Easy to find"
The hotel was very easy to find. The desk service was excellent. The pool looked refreshing; although we didn't have time to use it. The room was very clean, a bit tight on space within it and had lumpy pillows; but overall well managed.
Genuine Hotels.com guest review
1 night trip Jul 11, 2013
Just passing through
US
3.0 / 5Good
"Our 8 day stay"
The bed was uncomfortable. Breakfast was great every morning Joanna was the best staff member very attentive and friendly. Keys to our room were inactivated everyday, which made it hard to get back into the hotel at night after 11p.m, if you don't have an operable key, you can't even get into the lobby, let alone your room. Our room wasn't cleaned one of the days we had stayed. Maids said it was at our request which it wasn't, especially since we had left early everyday. There was a sign on the pool saying that it was not open because it was being serviced. And an employee walked in on me while I was using the down stairs bathroom. I was sitting on the toilet, the button popped open on the door, and she walked in, stood there for a few seconds and left. I called the front desk, to explain what had happened, I was immediately connected to this same woman, who said argumentively, she did not use a key to get in to the bathroom, and that I had failed to lock the door! I did not fail to lock the door, and she failed to apologize! She was extremely rude! And unprofessional! Instead of arguing with me as soon as she got on the phone, she could have apologized, considering, I told the original person at the front desk which was a man, how embarrassed I was! Thanks Susan,for your creepy lack of hospitality, we won't be staying there again.
Genuine Hotels.com guest review
8 night family trip Jun 19, 2013
Eileen
US
2.0 / 5Fair
"Freezing pool and smoking neighbor"
The check in staff was on the phone while checking us in or and prior to that was away for 15 minutes and no one else was available. When we checked in and were given our room key, we had to wait in the hallway for 15 minutes until they finished cleaning it. We had a neighbor who was smoking and disguised it with over powering cologne in the hallway. Upon entering our room, our room stunk of the cologne due to the adjoining room door. The pool was freezing and we only stayed for a very short time as our daughters lips were turning blue. This was the 2nd time staying @ a Hampton in a month and both were bad, we will not be staying @ any Hamptons again.
Genuine Hotels.com guest review
1 night trip Jun 22, 2013
Sara
US
5.0 / 5Outstanding
"Handen Inn does Vert Well again!"
I have literally travelled the world - all the way to Kathmandu and Mt Everest - and I have to say - that my Favorite Hotel - and I always try to stay is the Hamden Inn. They are not noisy - the staff are all extremely nice and of course I will always look forward to my next stay - Thank You
Genuine Hotels.com guest review
4 night trip May 24, 2013
Jim
US
5.0 / 5Outstanding
"Very neat and clean"
Enjoyed our stay during our recent trip to Illinois for a baseball tournament. Very clean and comfortable place. Wish that the rooms had a small refrigerator though
Genuine Hotels.com guest review
Response by Hampton Inn Chicago Elgin I 90
Thank you for your good review! We try very hard to keep our hotel clean and well-appointed. We do have some rooms that have small refrigerators or you can always request for one and if we have any in storage can bring one up to your room . Thanks again for staying with us and we hope to see you again soon! Regards, Hampton Inn Management
2 night trip May 3, 2013
A Traveler
US
5.0 / 5Outstanding
"close to different areas we needed to go to"
staff was execellent room was kept clean
Genuine Hotels.com guest review
Response by Hampton Inn Chicago Elgin I 90
Thank you for your review. We are glad you found that our staff was helpful and our rooms are kept clean. We pride ourselves on our wonderful team here at the Hampton Inn Elgin. We hope you return soon and enjoy another stay with us! Thank you Hampton Inn Management
4 night trip Apr 23, 2013
robert
US
2.0 / 5Fair
"bad night!"
Hated it and very disappointed! The shower did not work, beds very uncomfortable.
Genuine Expedia guest review
Response by Hampton Inn Chicago Elgin I 90
On behalf of the Hampton Inn Elgin, kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. We do our best to ensure that our showers are checked on a routine maintenance visit to our rooms each week. Our beds are apart of the Hampton Cloud Nine experience with the Hampton Bed by Serta. We are disappointed to hear that you did not find our beds to be comfortable. We reassure you will see improvement and enjoy a more positive association with our hotel in the future. Sincerely, Hampton Inn Elgin Management
Other trip Apr 28, 2013
A Traveler
US
4.0 / 5Excellent
"More reasonable rate than Holiday Inn & Suites"
The Hampton Hotel staff were very accomadating. We desired a room on a lower floor, and the desk clerk arranged the room change. The only issues we found unfavorable with the room(212) was the floor carpetting was soiled with large spots in several areas that appeared to be brown in color. The bathroom light/vent was dirty & noisy when used. The desk chair was in very poor condition to use -arm rests ripped, backrest broken, unadjustable.The bed pillows were of poor quality, as was the mattress.
Genuine Hotels.com guest review
Response by Hampton Inn Chicago Elgin I 90
Thank you for your recent review of our hotel. We are pleased to hear that our staff was accommodating and that you enjoyed our hotel overall. We apologize that our carpets in the room did not appear to be at the highest level of cleanliness that we require to achieve. We have taken steps since your stay to make sure our carpets have been cleaned and the other items in room have been fixed, cleaned and maintained. We conduct inspections of all our rooms on a daily basis. Please come and stay with us again and you will find we have corrected the issues with the room and maintain a clean friendly hotel. Thank you, Hampton Inn Elgin
4 night business trip Apr 3, 2013
Rich J.
US
5.0 / 5Outstanding
"Feels like home"
Such a great staff! Breakfast was one of the best. Only reason i down rated condition is because of obvious dings in some of the furniture in the room.
Genuine Expedia guest review
Other trip Apr 7, 2013
A Traveler
US
1.0 / 5Poor
"poor"
This is the worst visit we ever had . we walk in our room and the bed had lumps in the bedspread. Bad look when you walk inn. The pillows were flat all 4 of them. It was hard to sleep with the pillows. We left and came back at 11pm., and they lock you out., they did not tell us we needed to use the key to get into the front door. They should tell all the guest that if you leave you need to use your key card to get in. Worst visit ever.
Genuine Hotels.com guest review
Response by Hampton Inn Chicago Elgin I 90
Thank you for your comments. We understand your concerns and apologize for any inconvenience you experienced here at our hotel. Our bedspread and pillows are apart of our Hampton Clean & Fresh bedding. Our bedspreads our covered by our duvets that are laundered every day for every guest. We also offer a choice of feather or foam pillow for your choosing on the bed. Our front doors do lock at 11pm for security reasons. We have signs posted through out the front lobby and near the doors letting guests know that the doors will be locked and a key is needed. We do have a phone in the vestibule so that you can contact the front desk if you have lost or forgotten your key to get into the hotel. We apologize again that this might have caused you inconvenience, however, we hope that you understand we only do this for everyone's safety. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. Deepest Apologies Hampton Inn Elgin Management
1 night trip Mar 16, 2013
Paula
US
4.0 / 5Excellent
It was a nice p;ace. The staff was very nice.
Genuine Hotels.com guest review
Response by Hampton Inn Chicago Elgin I 90
Thank you so much for your valued response. We are glad you enjoyed your stay with us! Hampton Inn Management team
1 night trip Mar 8, 2013
Pat M
US
4.0 / 5Excellent
"Clean rooms"
The staff was very helpful. The checking was very easy and quick. The room was very clean. We had some teenagers running up and down the hallway at 3am, which was a bummer. The pool was small and very crowded with kids at very late hours. We used the pool the next day in the early morning and it was ok. The whirlpool that we were hoping to use was broken. Continental breakfast was excellent. The staff was constantly filling up the dishes and helping guests with whatever they needed.
Genuine Hotels.com guest review
Response by Hampton Inn Chicago Elgin I 90
Thank you for your feedback! We are glad you enjoyed our staff service and amenities. Hope to see you again soon! Kind Regards, Hampton Inn Management Team
1 night trip Mar 9, 2013
vp-mama
US
5.0 / 5Outstanding
"2 night stay"
Hotel staff was very friendly. Clean room and nice breakfast bar.
Genuine Hotels.com guest review
2 night trip Jan 25, 2013
Dave
US
5.0 / 5Outstanding
"Good bargain"
The Hampton was a good deal and I highly recommend it. The included breakfast is way better than most at budget hotels and there are also coffee and tea 24 hours, free Internet, and a fitness room.
Genuine Expedia guest review
Other trip Jan 28, 2013
Dan
US
5.0 / 5Outstanding
"Very Nice"
The motel was nicely decorated and felt more like a loung than a motel. There were plenty of table and chairs in the lobby. The room was comfortable and quiet. We were able to check in early and check out a little later than usual because of our circumstances. Definitely will stay again.
Genuine Hotels.com guest review
1 night trip Dec 15, 2012
tdpecs
US
5.0 / 5Outstanding
"Pleasant stay"
Very friendly staff. Good breakfast choices and nice people helping. Room clean and quiet. Very good value for money.
Genuine Expedia guest review
Other trip Dec 17, 2012
A Traveler
US
5.0 / 5Outstanding
"Good bargain"
This was a good deal--a nice room (with a working thermostat), good breakfast, tea and coffee 24 hrs, free Internet in the business center, exercise room--at a good price.
Genuine Expedia guest review
Other trip Nov 26, 2012
Dan
US
3.0 / 5Good
"Close to Pheasant Run & Then Some"
Overall another nice Hampton Inn. I stay at these quite often because of cleanliness and breakfast. Price is competitive. No fridge or micro at this one. At least in our room. Starting to stay there more so I took interest in their rewards program though it looks like they give your info to others which I am not keen of. More spam and telemarketing which I don't need any more of. But I was interested and thought I would ask. The manager on duty had no idea or knowledge. Plus could not answer a couple of other questions that we had. She said that she worked there only for a month and a half. Which really told me that Hampton Inn/Hilton really don't train their staff to the best of their ability. Which as a whole is probably the one negative that I would say about this Hampton Inn. Though also the dining area wasn't as big as some of the others that I have stayed at in the past which made it close quarters for breakfast. Still would stay there again and would recommend. Randy in Rock Island
Genuine Expedia guest review
Other trip Nov 5, 2012
DeVo
US
5.0 / 5Outstanding
"nice"
The room was comfortable and clean. The pool and hot tub were great. I would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2012
A Traveler
US
4.0 / 5Excellent
"Very nice staff"
It was a very nice and clean hotel with very nice and friendly staff. The only thing I could say would be that perhaps the bed isn't what I think of when I think of a Hampton. But other than that, the staff made it worth while and I would gladly stay here again!
Genuine Expedia guest review
Other trip Oct 29, 2012
A Traveler
US
4.0 / 5Excellent
"Clean and neat, but small room."
The hotel was neat and clean and had all the usual amenities of a Hampton Inn. The room we were in was smaller than I have seen at other locations but it was still adequate.
Genuine Hotels.com guest review
2 night trip Oct 6, 2012
A Humphrey
US
5.0 / 5Outstanding
All personell were very helpful. We were very satisfied with all aspects of our stay.
Genuine Hotels.com guest review
Other trip Sep 14, 2012
A Traveler
US
4.0 / 5Excellent
"Good for the money"
This hotel was great for the money we paid. Although not sure how a smoking room costs less than a non smoking room. I booked a smoking room on accident an called an asked the hotel to change it an the lady at the front was very short an rude to me, telling me it would cost me more to switch to non smoking. But everything got worked out with no extra charge to me.Other than that the hotel was clean an very nice for the money. The breakfast was good also.
Genuine Expedia guest review
Other trip Sep 4, 2012
A Traveler
US
5.0 / 5Outstanding
"Comfortable night stay"
When I had arrived,I had accidentally said I would take a smoking or nonsmoking room, and I was placed in smoking room. The front desk clerk found a nonsmoking room for me immediately. The breakfast was not the typical free fare, but cheese omelets and sausages. The bed was comfortable and the hotel quiet.
Genuine Hotels.com guest review
Other trip Aug 23, 2012
Teresa
US
5.0 / 5Outstanding
The hotel was very clean, and very quiet. Everyone employed there was very friendly, and helpful. Would stay there again if in Elgin!
Genuine Hotels.com guest review
Other trip Aug 5, 2012
A Traveler
US
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