All hotels in Mount Laurel, New Jersey, United States of America
1 room, 2 adults
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915 Route 73, Mount Laurel, NJ, 08054, United States of America, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 309 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.5
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.7
2.0 / 5Fair
"Spend your money elsewhere..."
Our room wasn't ready until 2 hours after check in time. When we did get a room, it was dirty with crumbs and cereal on the floor. Their bathroom is so small, you have to dance around the toilet to the to the bathtub. Coco key was, as usual overcrowded and dirty with garbage everywhere. The hotel and coco key are attached but that's about the only affiliation they have. I would not go back. Ps I was granted a late checkout due to our late checkin situation but at 11 (regular checkout time) the manager of the cleaning staff nastily yell at us to get out of our room because other people needs to check in.
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
US
1.0 / 5Poor
"Water left in Tub"
When I went to use the bathroom to take a shower in the morning. Tub was filled halfway with water. Asked to speak with manager. waited ten min and had to leave. Don't stay here. they don't care
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Nice and Good Price!"
Title says it all. I was in town for a family event. The room was not the newest, but was roomy and comfortable. The staff were helpful. The room-service was very tasty. I didn't get a chance to use the water park - but I am planning to do so for the next time I book this hotel!
Genuine Hotels.com guest review
3 night trip Nov 28, 2013
A Traveler
US
5.0 / 5Outstanding
I am a diamond member with Hilton And a Platinum Member with Priority Club, the girls put me in this hotel without my knowledge it was surprisingly really nice and the people that work there were very friendly.
Genuine Hotels.com guest review
4 night business trip Dec 2, 2013
A Traveler
US
4.0 / 5Excellent
"ML Hotel"
Enjoyed staying at your hotel, would recomend it to friends and family.
Genuine Hotels.com guest review
1 night business trip Nov 28, 2013
Bill W
US
3.0 / 5Good
Several times I had requested the TV be checked do to channel /signal fuzziness. It was never fixed. Poor maintenace and I missed the sports reporting. This was/ will be my last stay.
Genuine Hotels.com guest review
4 night family trip Nov 27, 2013
A Traveler
US
1.0 / 5Poor
"Terrible front desk"
Messed up with the reservation. Someone else somehow checked in using my reservation which was prepaid. It took 45 minutes just to check in and have to go 3 times to the front desk because the keys don't work.
Genuine Hotels.com guest review
1 night trip Nov 30, 2013
A Traveler
US
2.0 / 5Fair
"Not Interested in a Second Stay"
While the location is great (just off highway exit and straight shot to Princeton Cherry Hill etc) the hotel condition is dated. Requested a second room because the first (although cleaned) had a lingering smell. The heat unit didn't work and I had to ask for a space heater which barely warmed the room. Staff was accommodating and there's a decent restaurant but past the lobby this place is a dud.
Genuine Hotels.com guest review
2 night business trip Nov 18, 2013
A Traveler
US
1.0 / 5Poor
"Safety"
I check in at the hotel today. They give me the key. I head up to the room and stick the key in the door. I open the door and walk in and immediately notice the TV is on, the ironing board is out, clothes thrown about the room. I walk in a step, notice all this and as soon as it registered, I got the heck out of there. I think the person was in the bathroom.The manager did not take responsibility and blamed computer for issue.
Genuine Hotels.com guest review
2 night trip Nov 20, 2013
Samuel garcia
US
1.0 / 5Poor
"2 night stay"
Low rating because of the room. Only hotel available, so we stayed at hotel ML for 2 nights. Beds were very uncomfortable; noisy sheets. Room was very hot and could not cool the room even after thermostat was set to 66 degrees.
Genuine Hotels.com guest review
1 night trip Nov 19, 2013
A Traveler
US
1.0 / 5Poor
"Where are the hand towels?"
This is a terrible hotel. I booked a king bed room and they gave me the smallest room on the floor - #627. When I called the desk and complained, they claimed they were sold out. There were few cars in the lot, no one in the hall or the lobby and it was a Monday night - I sincerely doubt that. They moved me to #625 which had two beds. Neither room had hand towels - I asked for them but they never brought them up. They never asked if I needed help with my luggage.
Genuine Hotels.com guest review
1 night trip Nov 11, 2013
A Traveler
US
3.0 / 5Good
"Cold in room"
The hotel is nicely appointed and the price was good - the food in the hotel bar / lounge was good also. My only knock is the heater did not work, when I contacted management, they brought me a tiny space heater and told me they had no extra blankets or comforters?
Genuine Hotels.com guest review
1 night business trip Nov 10, 2013
A Traveler
US
3.0 / 5Good
"Right Price"
Hotel was OK. Heat didn't seem to work correctly. The price was right under a special deal with Expedia. Not bad but not special.
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
US
4.0 / 5Excellent
The hotel was good. The water resort that is attached was too crowded on Saturday, very packed and people not being nice to young children (handing rafts to friends). But Friday night and Sunday the water park was empty. So if you are looking to stay at this hotel just for the water park and only can do the water park on Saturday I would stay at a hotel with a free breakfast instead. However, if you are staying at this hotel for the water park and will be able to take advantage of the water park on another day of the week I would say it is worth staying at with the park being attached to the hotel.
Genuine Hotels.com guest review
3 night trip Sep 27, 2013
Mom
US
5.0 / 5Outstanding
Hotel was great. Nice to have the bins of fresh apples available. Perfect for kids with the water park connected. The price of the waterpark is high and Saturday night it was so crowded it was dangerous! The lifeguards were just ignoring the problems.
Genuine Hotels.com guest review
3 night trip Sep 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Quite Room"
This hotel was very clean and the most quite place I have ever stayed.
Genuine Expedia guest review
Other trip Oct 2, 2013
A Traveler
US
3.0 / 5Good
"Ok..."
Registration gave us a double bed room when I had reserved and paid for a King Bed room. When I questioned it, they did assign me to a King Bed.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
R & D
US
3.0 / 5Good
"Not good experience."
Fromer Marriott hotel. New management, but not professional staff or environment. Arrived for late evening check in, no staff at front desk. Waited 10 minutes for rep to greet me. No acknowledgment of delay. Front deskrep was somewhat rude. Cold showers even though late morning.
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
1.0 / 5Poor
"Stay Somewhere Else!!!"
The room smelled like chanel number 5, the pillow cases smelled used, the room was small and there was no microwave or refrigerator. If it's any indication, I slept in my sweatpants and zip up sweatshirt and wore flip flops into the shower. The desk help was less than helpful. We arrived and were the only people who were not part of a very large group who were on a religious retreat of sorts. We checked out the next day and spent the rest of our stay at the Hampton Inn which was delightful and predictable as always. We should have never strayed from the Hampton to begin with!
Genuine Hotels.com guest review
6 night trip Sep 22, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel - reasonable rate"
Ask for a room opposite the heavily-traveled Route 73.
Genuine Expedia guest review
Other trip Sep 19, 2013
Tom
US
4.0 / 5Excellent
"pretty decent"
I only stayed for one night, but it was quite nice and cozy. Cant really judge much based on one night. But the room was nice, overall appearance was nice. I would return there if need be.
Genuine Hotels.com guest review
1 night romance trip Sep 16, 2013
miss diva
US
4.0 / 5Excellent
"Just as nice as Aloft but costs less"
Very nice, reasonable cost, convenient food and drinks at lobby bar
Genuine Hotels.com guest review
1 night romance trip Sep 15, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel. Plenty to do around property"
This was a weekend stay for a golf outing nearby. Hotel was clean and presented itself well the staf was very friendly and got everything right. No problems. Fast check in and check out. BArtender was a great guy even when we showed up late. Kept kitchen open and asked us if we wanted anything else before he closed it down. He even put on fresh pot of decaf for two that wanted Irish coffee after everything was drained and cleaned for the night. Room was clean and bathroom was fresh Big tv and good view from windows. Quiet room. Individual central hvac controls and not that pesky noisy ac unit many hotels still have. Not sure if hot water has regulator on it for temp so if you have kids make sure you moderate the temp of the shower because the water does get very hot. Not a problem for us however.
Genuine Hotels.com guest review
1 night trip with friends Sep 14, 2013
Tony
US
4.0 / 5Excellent
"Labor Day Getaway"
Overall our stay was very comfortable. Had a problem with the room when we arrived, but it was resolved in a quick manner. I would recommend this hotel.
Genuine Hotels.com guest review
3 night family trip Aug 31, 2013
Nancy
US
3.0 / 5Good
"Average"
I won't stay here again.
Genuine Hotels.com guest review
2 night family trip Aug 31, 2013
Lee
US
2.0 / 5Fair
"Terrible"
Moldy, 1 1/2 hour for room service, no clear picture on tv. Don't waste your money! Stay at a diffrent hotel
Genuine Expedia guest review
Other trip Sep 3, 2013
Tasha
US
5.0 / 5Outstanding
"Great Hotel"
This was my first time using Hotels.com and I will always use it now! Totally satisfied with all aspects of the site and booking.
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
Coetta
US
4.0 / 5Excellent
"Perfect stay for me and the family."
We needed a hotel near CoCo Keys indoor water park. What better place than the hotel that is connected. The admission to the water park was not included in the price so we bought the tickets online and saved. We were able to check in early and then spent the entire day at the park. The room was clean. We forgot to request a fridge so I used the icebox to keep the baby's milk cold. Perfect 2 bed room for the price and location.
Genuine Hotels.com guest review
1 night family trip Aug 30, 2013
A Traveler
US
4.0 / 5Excellent
"Close to water park and shopping"
Check in and out was breeze ! Enjoyed stay there . Pool was great food good.
Genuine Expedia guest review
Other trip Sep 1, 2013
terry
US
3.0 / 5Good
"Last Minute"
Loved being right in the building with Coco Key Resort, room was decent. Comfortable sleep. No exhaust fan in bathroom. Staff was helpful as well as accommodating. Plenty of restaurants to choose from nearby.
Genuine Hotels.com guest review
4 night family trip Aug 19, 2013
A Traveler
US
3.0 / 5Good
"Central location/no frills"
We usually stay at a suite hotel, but I decided to economize this year, so the price was right at the Hotel ML. The lobby was decorated nicely. Our room had 2 double beds for three of us. The furniture was chipped quite a bit. There was no fridge. The first night we thought we would rent a movie in the room and were surprised that movies weren't available. Other than that, this hotel is centrally located and easy to get to.
Genuine Expedia guest review
Other trip Aug 24, 2013
Jersey Girl
US
3.0 / 5Good
"Employees had a little attitude"
bed was comfortable, cleaning cruel rude when we have 4 people to a room we needed more shampoo and conditioner and she sucked her teeth and gave it to us unwillingly
Genuine Hotels.com guest review
2 night trip Aug 17, 2013
meli mel
US
4.0 / 5Excellent
"It was ok"
Really good carrying customer service. They need more personal in the pool area. No Towels and no services . Now the WaterPark is in really poor conditions ! ;-(. And The attitude of the lifeguards suck !! "Not kids friendly" my son had more fun, it was more clean and felt more safe in the "hotel out door pool" .. Deft the ticket to the water park was a waist of money!
Genuine Hotels.com guest review
1 night family trip Aug 10, 2013
A Traveler
US
3.0 / 5Good
"Pretty nice hotel if you have a special deal."
The room was okay. It was relatively comfy. The sheets were stained though. I don't think dirty just noticeably stained. The shower was also not nice. The pool closes too early.
Genuine Hotels.com guest review
1 night romance trip Aug 7, 2013
Jessica
US
4.0 / 5Excellent
"Hotel ML / COCO Key"
Not bad but not impressed either, with the hotel or it's staff. However, it is convenient as COCO Key water park is attached, plenty of restaurants in the area, and right off the NJTP.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2013
RM
US
2.0 / 5Fair
"Disappointed"
By the time we got there and checked in the waterpark closed at 7. The front desk would not answer the phone when I call several times from the room. The tv sound cut in and out... Very frustrating. Dinner at the hotel restaurant was not good. Kids would not even eat. I have a few more things... But overall very disappointed!
Genuine Hotels.com guest review
1 night family trip Jul 31, 2013
Lisa
US
4.0 / 5Excellent
"Good affordable hotel close to philly"
Stay was very good. Our bell captain Allen was the best. So helpful and pleasant in every way. He made our vacation and hotel stay much better.
Genuine Hotels.com guest review
4 night trip Jul 27, 2013
SL
US
1.0 / 5Poor
"Had to check out!!"
Arrived at the hotel very late. Called to confirm room TWICE, last confirmation call was the day before arrival and was still given the wrong room. Went to room and fell asleep exhausted. Woke up the next morning to a very disgusting site(s). "Personal" stains all over the bedspread. Peeling wallpaper and torn shower curtain in the bathroom. Poorly patched ceiling where an obvious leak has happened. Went to check out of room (room was reserved for 3 nights) and explain why, was told that I would be liable to pay for remaining 2 nights even AFTER explaining what was discovered in the room. Did not matter to hotel desk staff. Became agitated and FINALLY the manager came forth to fix the situation. As a result of this episode, my husband called his former employer and told them not to reserve rooms for clients and staff from other offices. You should be ashamed.
Genuine Hotels.com guest review
4 night trip Jul 26, 2013
Kristine
US
3.0 / 5Good
"indoor water park and family friendly"
stayed for two nights, the room was ok and clean. I requested a micro way and fridge and they brought it next day after calling several times to the front desk.
Genuine Expedia guest review
Other trip Jul 29, 2013
A.D
US
2.0 / 5Fair
"Very Noisy Family Hotel"
Stayed here 4 nights and I counted 3 Soccer Teams, 2 Weddings, and 4 misc. group. If you are a night owl, can handle the noise (screaming profanities), and teenagers banging on your door with no help with the hotel staff (my room was 10ft away from the front desk/elevators) until 11:30 pm (at the earliest) every night. This is your hotel. Also, house keeping runs very late here and did not service out room until 4 pm--note: they never vacuumed the room once and never refilled on needed toiletries unless asked (helloooo?! Everyone needs toilet paper now!)
Genuine Expedia guest review
Other trip Jul 29, 2013
Lani
US
2.0 / 5Fair
"ok hotel... wont recommend it to my friends"
at check in the front desk clerk wasnt polite at all.. didnt make eye contact just gave me a receipt to sign with out saying a word
Genuine Expedia guest review
Other trip Jul 29, 2013
LM
US
3.0 / 5Good
"Has Great Potential"
Pros: Location, Amenities, decor, water park, price Cons: -Could not reach hotel when we tried to call regarding a late arrival - went right into hold music - gave up after 45 minutes. Front desk clerk handled appropriately when we arrived. -Shower had mildew in it - had to buy bleach cleaner the first day and cleaned it myself -Housekeeping did not empty trash on first night -Stay over housekeeping services very minimal - haphazzard bed making, replace towels and trash removed - no vaccume, dusting or cleaning bathroom -Last overnight, no one cleaned our room, bed not made, dirty towels etc - front desk sent up towels only with no appologies! -We stayed on a weekend that had a family reunion and found most of the hotel guests associated with the reunion very rude, loud and disruptive. -Went to the outdoor pool around 7pm and they were playing rap music with profanity very loudly- very inappropriate for a family - my four year old was very disappointed when we did not stay. First, he's autistic and couldn't handle the loud music, and second, we didn't want him exposed to that language (both the music and many of the guests)
Genuine Expedia guest review
Other trip Jul 29, 2013
Rebecca
US
4.0 / 5Excellent
"next to sightseeing"
The room was clean, however some of the linen was not
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
US
3.0 / 5Good
One day the staff didn't clean my room and when I called the front desk when I returned, I basically got told oh sorry they'll do it tomorrow.
Genuine Hotels.com guest review
4 night trip Jul 14, 2013
A Traveler
US
2.0 / 5Fair
"Smelly and dirty"
Not one to write reviews, but this hotel was awful. Our room was dirty and had a horrible mildew smell. We requested a new room only to be told that they were sold out. We would have left but it was late and we have two little kids who needed to go to bed. Anyway we asked to have the room cleaned. They sent one person with a spray can. When we answered the door he asked,"your room stink?" Overall the staff was unprofessional, and didn't care at all. We certainly will not be staying there again. There are plenty of good hotels in the area!
Genuine Hotels.com guest review
1 night family trip Jul 20, 2013
K Kopf
US
4.0 / 5Excellent
"Family reunion 2013"
The hotel staff was very attentive to our needs and wants while at the hotel. My youngest son loved the CoCo cay waterpark. The bellhops were a great point of contact and helped to greet guest entering the hotel. They were the true Stars of the Hotel ML. The hotel was showing a bit of wear and tear. The elevators were extremely small and with the volume of guests that was there that weekend it made it for some long waits on the main floor.
Genuine Hotels.com guest review
2 night trip Jul 12, 2013
Theodore G
US
2.0 / 5Fair
"Hotel ML Service"
The Hotel was a nice Hotel, wait time for services was very displeasing. They are under staffed, and that makes everything worse. I stayed for three days and my room did not get cleaned on the second day. I ordered a microwave and refrigerator and upon my arrival the door to the refrigerator had no hinges. When you call the front desk the hold time to get an operator is excessive. The Hotel ML needs more employees and service equipment.
Genuine Expedia guest review
Other trip Jul 22, 2013
Donna
US
5.0 / 5Outstanding
"Great Hotel!"
Such a great place to stay! Make a note though, the water park is extra. Buy your tickets online as it's considerably cheaper. The hotel is clean, modern, and staff is very friendly. I would not hesitate to return!
Genuine Hotels.com guest review
1 night family trip Jul 16, 2013
Kirsten
US
5.0 / 5Outstanding
All was awesome except at the bar area I requested that the round of drinks be billed to my room ( 6 drinks , 2 of them were comp since I was a silver member) . To my SURPRISE when a member of our group ordered their 3rd drink he was told by the barperson that the drinks were on ME . So my bill was for MUCH higher then expected .
Genuine Hotels.com guest review
2 night trip Jul 12, 2013
A Traveler
US
3.0 / 5Good
"Time for a renovation"
Cigarette burns on the bedskirt (what exactly do they use that $250 smoking penalty fee for if not to fix things like this?) Found 3 bottles of beer and Dorito crumbs in the refrigerator. No soap in the bathroom. Air conditioning not very effective. Couch needs a good cleaning because it had stains on it. Table and desk chipped. This hotel needs to invest some money in upgrading and updating.
Genuine Expedia guest review
Other trip Jul 14, 2013
mygreatkid
US
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