"Comfortable beds for family of 5"
We were traveling from Phoenix to Dallas and needed somewhere to sleep for a family of 5. We called Hotels.com on the way and they helped us find this hotel. The beds were great - even the pull out was comfortable. We all got a great night sleep before the long drive the following day.Genuine Hotels.com guest review
"Big bathroom and good restaurant."
The Hoyle staff was very friendly. Restaurants are so delicious and the price was very reasonable.Genuine Expedia guest review
Our room was by the maid/cleaning closet so at 6a they started working and we could no longer sleep because of the carts going in and out and all the workers talking right outside our room. Very dissappointed in room placement.Genuine Hotels.com guest review
"Beautiful hotel close to Dinning and entertainment"
It was a great stay, The only issue I had was the bathroom was a little small..Genuine Expedia guest review
"My expectation of room quality was not met."
Wyndham has been a good experience for me generally, but "Wyndham El Paso Airport Hotel & Waterpark"is no better than a decent motel. Not worth the $120+ per night cost. The Wyndham name certainly fooled me and I had no time to find alternative accommodations. Because it was so close to the Mexican boarder, I'm fairly sure that this location used the […] same trick that the hotels use south of the boarder. Here's the trick. The 5 star standard in Mexico is different from the 5 star standard in the US. So, there are hotels just barley south of the boarder that list themselves as 5 star hotels that are below the expectations of a US 5 star. Although the "Wyndham El Paso Airport Hotel & Waterpark" is actually on US soil, I believe it used the same trickery and will continue to get away with it simply because is has the security of being on US soil. Its not listed as a 5 star hotel, but it is below the 3 star rating that it claims Read moreGenuine Expedia guest review
"Great location to the El Paso Airport/ Great place"
We had a good visit before our flight home. This is so close to the airport that we walked over in the morning. Our check in the night before was very efficient and friendly. Our room was nicely furnished with two flat screen televisions. The bathroom was small, but very clean and user friendly. We enjoyed out living area to eat and watch t.v. We had […] room service and had a great meal delivered on time by a very friendly server. The bed was very comfortable to sleep in and we only noticed nominal noise from the airport. Our checkout was very fast and we were on our way! Read moreGenuine Hotels.com guest review
"Hotel needs some maintenance"
Room was extremely cold. Not hot water for shower in amGenuine Expedia guest review
Looks nice. Air conditioner sounded like a jackhammer. Tub would not drain. No comp. breakfast. Bed was comfortable. Would not stay again.Genuine Hotels.com guest review
"Most convenient to ELP"
A clean reasonably priced property with friendly staff and a 2 minute walk to check-in at ELP - best in the area for early morning flights or late arrivals.Genuine Hotels.com guest review
will be backGenuine Hotels.com guest review
"very nice I will stay again"
very nice hotel next to airport awesome facilities and staffGenuine Expedia guest review
EVERYTHING WAS GREAT, FEW DETAILS ONLY, TOILET VERY SLOW TO FLUSH AND THE ENTRANCE DOOR TO HALL 4 WASNT WORKING, BUT BESIDES THAT WAS GREAT, ROOM CLEAN, COMFORTABLE, EVERYTHING GREATGenuine Expedia guest review
Gramted my husband and I only spent one night at the Wyndham, it was pleasant. The bed was comfortable and the room was nice. Front desk was awesome, overall we had no complaints. We will definitely stay there again!Genuine Hotels.com guest review
The room was the noisiest of my life! The floor above had a wooden floor and every footstep was magnified...sounded like giants stomping. The music next door was loud and, as we were by the entrance door, the traffic was constant, especually the rumbling housekeeping carts. To too it off the mattresses were old and hurt ny back.Genuine Hotels.com guest review
"2 of 3 nights were terrible"
One night a couple left dog in the room and it bark constantly for about 2 hours. Began late at night. Other night room next door was newlyweds but they were loud, drunk and inconsiderate of others. We had to request individuals be removed.Genuine Expedia guest review
Best situated hotel for an airport ever!Genuine Hotels.com guest review
overall this is a very nice property. Falls into the suites type category but couldn't be any more convenient. just a 1 minute walk to the terminal.Genuine Hotels.com guest review
"could be cleaner"
Under the luggage protector on the bed was sand - would prefer a clean bed.Genuine Expedia guest review
Very niceGenuine Expedia guest review
The bath room had a water leak. N water was all over the floor.Genuine Expedia guest review
"Nice hotel close to airport"
This hotel is within walking distance to the airport, which is a plus. Facilities are nice, the lobby is open and airy with computers and printers available for client use, and there is a varied menu in the dining room with good food. However, in my room I had a hairdryer that did not work, a phone that did not work, no make-up mirror as advertised, […] and slow running drains in both the sink and the bathtub. Staff responded slowly to rectify. Read moreGenuine Expedia guest review
George was very rude. I made my reservation through hotels.com and they did not have my reservation. I checked in but the next day I felt like they were trying to kick me out bc they still didnt have my reservation and then they wanted me to call hotels.com---poor customer service. another clerk found the faxed in reservation along with many others […] in the fax machine. this same thing happened 2 months ago when my friend reserved a room. Read moreGenuine Hotels.com guest review
"Close to airport"
The wi-fi was intermittent. I could hear the TV in the room above me. Although reasonably clean my room was very worn out.Genuine Expedia guest review
No Rooms were ready Get your coffee and newspapers early they run out fast Found some sort of pills all over our room They put us in the handicap room - my husband is 6'1" and Im 5'9"Genuine Expedia guest review
I truly appreciated the Wyndham's providing such comfortable chair which was so conveniently equipped with a charging station plus USB ports for iPhones, iPods or MacBooks embedded in the armrest.Genuine Hotels.com guest review
"Nice hotel close to airport and restaurants."
Swimming area is great and food at the bar good too. El Paso sun was nice and weather. Enjoyed the atmosphere of other people. Room had nice view of outside facing pool side. Enjoyed the view. Rooms were nice and comfortable. Always clean and provided what you needed.Genuine Expedia guest review
Great Stay!Genuine Hotels.com guest review
We really enjoyed our mini family vacation getaway. The grand kids loved the water park and we utilized the free airport shuttle. The room was beautiful, clean and spacious. We hope to come back again soon!Genuine Hotels.com guest review
"Need new managemet and upgrades"
Where to begin? A/C not working when I entered the room. They did fix it within 2 hours. Ice machine was either empty or not working. Wifi signal very weak. Put $1.00 into the vending machine for a bottle water but it was out. It would not return my money. Main entrance was very hard to open and close. It would not close entire unless I forced it shut. […] Opened sliding glass door and when I tried to open the screen door, it fell flat onto the ground. Closet doors did not slide easily. It appeared that they were half on the tracks and I couldn't get them back on. The coffee maker did not function properly. I started a pot, jumped in the shower and when I came back, half of the coffee went into my cup and the rest ran all over the desk and under my laptop. The hotel room was clean though but it had a lot of issues. Read moreGenuine Hotels.com guest review
"Nice place, but..."
There was a continental breakfast, for $9.75 each!!!! They think they got you cause there is nothing within walking distance to the hotel. But you can drive 2 blocks for a plethera of food stops. The room was clean and comfy.might stay there again, might not.Genuine Hotels.com guest review
"Nice to take you kids to the pool"
I have a pretty nice time, whit my kid and my sister kids. Rooms was more then expectedGenuine Expedia guest review
We arrived late and left early... The restaurant was weird. We ordered room service for the kids. The burger was good the wings were not.Genuine Expedia guest review
The room was great, but the pool and slide make this place really excellent. Our room's sliding glass door opened up to the pool area, so easy access made it even funner! The gym was okay and the hot tub was down for maintenance, but it really is nice. The only dislike I had was that there are signs all over the place about the hotel being 100% smoke […] free, but there were several people smoking at the tables in the pool area. Staff would walk right by them, and nothing was said. Other than that, it was perfect! Read moreGenuine Expedia guest review
My husband loved the fact that there was a hoyer, poolside due to his paralysis. It was great. The rooms was spacious and nice, the roll in shower could of been a little bit larger but worked enough for wife to transfer me out of my wheelchair onto the shower chair. I would definitely consider staying again.Genuine Hotels.com guest review
"Great for kids."
Weekend getaway for grandsons. .. enjoyed the water park and convenience of location.Genuine Expedia guest review
"selected this hotel because it is a Wyndham."
we were disappointed with the room itself. the overall hotel was very nice . our biggest complaint was the bathroom of room 1115. it has a strong odor of urine and or vomit. it is permeated in the walls, floors/grout, shower curtain. we couldnt stand to be in there for very long. we mentioned it to the cleaning staff and she proceeded to wipe everything […] down with a wet cloth -- no mopping or apparent use of any chemicals/disinfectants. the carpet was very stained, the furniture is quite worn (the sofas have spots where the fabric is worn off), and the mattresses are so worn they sink. we only stayed 2 nights and moved elsewhere for the rest of our trip. very disappointed and will certainly not stay here again. Read moreGenuine Hotels.com guest review
the pool and slide are awesome!!!Genuine Hotels.com guest review
"Should've been better"
I'm going to be harsh about this hotel because it needs to be better. First of all, anyone trying to find this on the gps needs to be careful because there's no much signage outside of the hotel. The night clerk was nice giving directions; however, she wrote down the wrong room number on the keycard envelope and we nearly walked in on another family […] at midnight. When we finally got the correct room, the air conditioner didn't work. The maintenance staff was pretty good about getting out to the room but wasn't much help in fixing it. I can't say much else about the hotel as i didn't swim nor eat any meals. The suite was nice and clean - bedding very nice- just was uncomfortable with a faulty a/c unit. Read moreGenuine Hotels.com guest review
"Totaling Relaxing Stay"
What a jewel of a hotel! The swimming pools and facilities were more than imagined for a reasonably priced lodging. The front desk service made us feel like a million dollars and room service was quick and eloquent. And, evening being next to airport, the room was almost sound proof. The only downer was the bathroom fixture were outdated; the little […] one wanted a bath but the stopper was long since nonfunctional and the toilet seemed unstable. But we loved the stay and intend to book again real soon! Read moreGenuine Hotels.com guest review
"WORSE CUSTOMER SERVICE "EVER""
THIS WAS THE WORSE EXPERIENCE I HAVE EVER HAD AT A 3 STAR HOTEL. I had a back and knee injury, but was meeting my 3 grandchildren so I went. They drove 7 hrs to get there & I drove 8 hrs from CO. Over a week before arrival, I requested a ground floor and called 4 times to confirm explaining I was injured and have a 15 yr. old dog and have to take her […] out a few times during the middle of the night. When I arrived, my request was RUDELY DENIED (even after several confirmations per phone) They put me on the 2nd floor and 50 yards from the elevator (AND THE SMALLEST SUITE I HAVE SEEN). THEN! The 2nd day we were there, I went to the front desk to request new wristbands for my grandchildren for the pool. I was informed every day new colored wristbands was required to swim. They had taken off the old wristbands & through them away. At the front desk, the RUDE lady shoved a piece of paper in my face and said, READ THE RULES!, without the (old paper) wristbands, they would not get new ones, and they were DENIED TO SWIM for the rest of the time we were there. It took everything I had, NOT TO RIP THAT OUT OF HER HAND AND TEAR IT UP. I HAVE NEVER BEEN SPOKE TO THAT WAY. I had to get the hotel Mgr. to get my grandchildren wristbands so they could swim This was by far the very worst experience I have ever had If I had not come such a long distance to visit my grandchildren, I would have left. I have been treated better a MOTEL 6. Read moreGenuine Hotels.com guest review
Very friendly and helpful staff. The Water slide was a big hit with the kids.Genuine Hotels.com guest review
"VERY NICE AND CLEAN"
Comfortable room and clean. Nice swimming pool area and nice waterslide.Genuine Hotels.com guest review
"Nice pool and water slide for all ages"
This was a military trip to see my husband prior to deployment it was easy to get there from airport and easy to leave. Right close to fort bliss and shopping and dining would go to same hotel again if in same areasGenuine Expedia guest review
"Excellent location to visit Carlsbad Caverns."
The beds were poor. The rug felt like it was sticky under one's feet. No soap in the room. Very limited food options. Dry county. But location could not be beat.Genuine Hotels.com guest review
"Nice hotel close to the airport"
Everything worked fine. Very comfortable room, nice bad.Genuine Expedia guest review
"Comfortable in El Paso"
It was just okay.Genuine Hotels.com guest review
"DON'T EVER STAY HERE"
I WAS OUTRAGED, STAFF WAS INCREDIBLY RUDE. IF YOU HAVE ANY FAMILY IN TOWN DON'T INVITE THEM OVER TO HANG OUT WITH YOU AT THE POOL. IF THEY ARE NOT A PAYING GUEST OF THE HOTEL THEY CANNOT VISIT YOU. JUST ASK MY ELDERLY MOTHER WHO CAME TO WATCH HER GRANDKIDS SWIM. SHE WAS ESCORTED OUT.THAN THE MANAGER TOLD US IF WE DIDN'T LIKE IT WE SHOULD LEAVE TOO! […] BESIDES THAT A/C'S DON'T WORK WELL. ROOMS ARE MUSTY. THIS HOTEL USED TO BE REALLY NICE WHEN IT WAS OWNED BY THE HILTON. WE DID LEAVE AND GO TO THE MARRIOTT JUST ONE MINUTE AWAY! Read moreGenuine Hotels.com guest review
Requested a recliner to be in room( there was one shown on web site and I asked for one on the reservation). Was told by staff that none was available after getting up to room. My daughter's room had one, they were supposed to have a pull out sofa. If we would have known that the night we arrived; I could have moved it myself! My husband sleeps better […] sitting up becase of back problems. Read moreGenuine Hotels.com guest review
The overall experience was fair. I booked the reservation because of the reputable "Wyndham" name but to my surprise was not all what I had I thought I reserved. I made the reservation for a "two bedroom suite" and separate sofa bed at club level. After driving 1900 miles I figured the kids could have their own room and we could have ours and enjoy […] the large space. After checking in it turned out to be a room with double beds and separate living room with a pull out couch. From your description I was led to believe we were getting two bedrooms including a separate living area with a pull out couch which is why I had originally booked the room. Not only that but the room, fixtures, and carpeting was very dated and did not match the pictures you have posted on your website. After speaking to reservations at the front desk they apologized and also felt I had been misled and stated "they don't even have rooms that large" except for the executive suite which was one king bed. The staff did offer drink tickets for two free cocktails a day during our stay and buy one get one free vouchers for breakfast in the hotels restaurant. The staff was very friendly and accommodating. The pool was the biggest of any hotel I've stayed at and the kids thoroughly enjoyed the water slide. I would probably return if the hotel did an update and remodel of their rooms. Also I feel you need to be more cautious in regards to misrepresentation of hotels and their accommodations. Read moreGenuine Hotels.com guest review
"Our visit to El Paso from California July 2013"
The pool is great, the beds/pillows are comfy, ac was great, REALLY close to the airport (like next door), the restraunt staff is nice and the food was good, everything was clean, staff was pleasant, and it was a good location between the ARMY base & the rest of the city. The thing I did not like was the water pressure in the room and the fact that […] it took 30 minutes after a short shower for the water to drain from the tub and it smelled funny while it was doing it. Read moreGenuine Expedia guest review
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