I requested and paid for a Non-Smoking room. And the room had a non-smoking sign on the door and an ashtray sitting in the room and smelled of stale cigarette smoke. The surfaces of the tables were all sticky like the varnish was so old it was literally coming off. If you put anything on them it partially stuck to the tops. The picture on the website […] must be a very old one or of a "Model" room that they do not rent out. I did not expect anything fancy or expensive, I was looking for a reasonable priced hotel room, but I did want a clean hotel room that was not in disrepair. There were to many other minor broken things to name. Read moreGenuine Expedia guest review
Response by Days Inn Downtown - Riverwalk Area Hello Laura, Thank you very much for providing us your candid reviews regarding your stay at Days Inn Downtown. I regret that you were not able to completely enjoy your stay with us. I assure you that your concerns will be brought to management so that this will be carefully evaluated and addressed accordingly. Allow us to expedite our process, please provide us the date and room number during your stay with us. We hope that we could have another opportunity to provide you with the accommodations that you truly deserve.
"Not anywhere near the riverwalk"
Not anywhere near the riverwalk. Room had a stale odor, the couch, pillows and bedding were all stained, and the rubber step covers on the stairwells were cracked and duct taped.Genuine Expedia guest review
"They were AWFUL! Would NEVER stay at another one!!"
Rude and very unhelpful!! Would not recommend!!Genuine Hotels.com guest review
Response by Days Inn Downtown - Riverwalk Area Hello Miss Miranda, I regret that we failed to meet your exacting preference during your recent stay in our hotel. Please know that our orientation is to put our guests satisfaction on top of our priority. I will accelerate your review so that this will be verified and addressed accordingly. We value your business.
"You get what you pay for"
If you need a hotel fast this isn't a horrible choice. The attendants were nice, but the rooms need updating. Also, the surrounding area came off a little sketchy.Genuine Hotels.com guest review
Response by Days Inn Downtown - Riverwalk Area Hello Kyler, Thank you for sharing your experience during your stay with us and for bringing to our attention your comment about the room. I will accelerate this matter and trust that our management addresses guests concerns accordingly. I hope you will come stay with us again in the future.
"get what you paid"
Cheap, convenient, for that price don't expect high. Just sleep & go.Genuine Expedia guest review
Response by Days Inn Downtown - Riverwalk Area Hello, I hope you will allow us another chance to provide your next accommodation needs in our hotel. Trust that we are committed to providing our guests value accommodations and great experience. I look forward to having you in our hotel again in the future.
Changed rooms twice no cable dirty rooms old coffee hair in restrooms ghettoGenuine Expedia guest review
"Downtown close to many things"
Hotel is older, but clean. Staff was pleasant and helpful. Basic room, ok for a quick stopGenuine Expedia guest review
Response by Days Inn Downtown - Riverwalk Area Hello Traci, We are pleased that our staff were helpful and accommodating during your stay at Days Inn Downtown. We hope that you will continue to choose our hotel during your quick stops to San Antonio.
Not bad if you can sleep with a train horn every 45 minutes.Genuine Expedia guest review
Response by Days Inn Downtown - Riverwalk Area Thank you for taking the time to participate in our Expedia survey. I apologize if the noise coming from the nearby train was a bother to you but I hope that your overall stay at Days Inn Downtown was a comfortable experience. Thank you again for staying with us and we look forward to providing you again with all your accommodation needs in the future.
Great customer service. The only recommendation I have is the hotel needs some renovations/improvements.Genuine Hotels.com guest review
Response by Days Inn Downtown - Riverwalk Area Hello Danny, Thank you for providing us your review and suggestions during your stay at Days Inn Downtown. I will forward all your comments to our management for further evaluation. We truly hope that you will continue to choose our hotel in the future!
"ok, for the rate i got"
Good rate I would stay againGenuine Hotels.com guest review
Response by Days Inn Downtown - Riverwalk Area We are pleased that you have found the rate of our accommodations to your liking. We certainly look forward for your next visit at Days Inn Downtown and provide you again with great lodgings at a quality price.
"Worst mothers day stay"
This is the worst days inn ive stayed in. The rooms were dirty and smoke smelly. Pool nasty! the lady at front was not friendly and rude. The late night guy was a lot better! But still decide to go some where else.Genuine Expedia guest review
I hv bumps on the back of my legs.Genuine Hotels.com guest review
Response by Days Inn Downtown - Riverwalk Area Hello, Thank you for completing the survey for our hotel. Trust that we will continue on working our best to be able to suffice your expectation the next time you come visit us.
"Nice clean place"
Very pleasant experience, front desk lady very friendly and helpful. Room was clean a neat. Would stay again!Genuine Expedia guest review
"Bring a male friend"
The location is great access to San Antonio downtown in minutes and the I-10 frwy is right in front. The rooms are good, nothing to brag about but it's not a dump or dirty. From the location, it could look ruff area ( I only stayed one night, so I don't really know) this motel is good for a bunch of guys staying here and party at night. Not the best […] place for a bunch of girls visiting San Antonio alone. Or a family stay, not worth the price. I'll stay again but not with my wife and son. Motel 3/5. Cleanness 4/5. Read moreGenuine Hotels.com guest review
"It was far && not all that comfortable."
Use this hotel as last option specially if it's one night. It's not that good & it's not that bad.Genuine Expedia guest review
The room i booked on the website i did not get when i arrived. The two rooms availble where horrible. the room smelled musty it was dirty. We left in the middle of the night to another hotel cause there was a spider in the room . i payed almost alot for this night and well not worth it. Neve staying here again!!!!!!Genuine Hotels.com guest review
"Very scary place to stay very dark..."
We didn't stay it was super dark and very unsafe for our daughters and we were all girls so we asked the manager to give as a room in the front of the hotel and he said he couldn't ... so we just left the place....never again...he was not nice to us at all.... and he said he couldn't refund our money but we didn't care our daughter's safety is first...but […] never again..... Read moreGenuine Hotels.com guest review
"Cheap hotel, bad neighborhood"
Price was cheap but not a good overall experience, people were outside all night, cops were there unsafe place..Genuine Expedia guest review
"Hotel was good tv remote did not work! other than!"
Hotel was good tv remote did not work! other than!Genuine Expedia guest review
"I got what I paid for!"
Location was good, front desk was courteous, furniture was very dated, bathroom was clean, beds were clean. Good price for a quick one night stay, but only a one night stay.Genuine Expedia guest review
"Bargain Accomodations with Good Location"
I was looking for a bargain and found one at this motel that has seen better days. However, the room was clean with wireless Internet and cable TV. For $54 per night, I was able to stay right on the access road of Interstate 10 just minutes away from the Riverwalk, downtown restaurants and the University of Texas at San Antonio (UTSA). For students […] visiting campus or parents visiting students, this is worth checking out. Be warned, however, that the appearance is not inviting. There is a small pool, but the landscaping is mostly hard-packed dirt and weeds. Read moreGenuine Expedia guest review
Place needs an upgrade everything to old 1990 styleGenuine Hotels.com guest review
The hotel just seemed filthy. "Conntinential breakfast" consisted of a waffle maker.. The pillows were awful. I witnessed them tossing the pillows and blankets outside into the dirt while they were cleaning the rooms. For the price it should have been a little nicer!Genuine Expedia guest review
"Didn't like my stay"
First of all was not by the river walk like shown. The restroom was leaking water from the toilet, shower was clogged wrappers were left on the bed tv didn't work.Genuine Hotels.com guest review
Hotel on expedia said it was in down town river walk San Antonio. It was not hotel was dirty and non smoking rooms still smelled like smoke, only stayed there becouse all other hotels were sold out.Genuine Expedia guest review
get rid of stinky carpet. so musty smelling; install ceramic tile; bathroom floors were filthy.Genuine Expedia guest review
"Not clean , everything is dirty ."
Rooms are very dirty, bathroom, no microwave, no fridge and its bad.Genuine Expedia guest review
Horrible. It is not close to Riverwalk at all and the room & area are horrible. Never come backGenuine Hotels.com guest review
Location is no where near the Riverwalk and the room smelled awful. I didn't even stay there!Genuine Hotels.com guest review
"OLd and in need of an update"
Everything is old and worn out. Staff is very nice.Genuine Hotels.com guest review
Overall a good experience for the short time I was there. The only thing was that the ac did not work as well as it should have so I could not sleep as comfortable as I would have liked.Genuine Hotels.com guest review
Stay away sleep in your car, it's not only cleaner but has all the amenities found at this hotel. How do employee not change the sheets? How do they not clean the showers? How is this place still open? I have stayed in $20 Motel that are 100% better. That's saying a lot.Genuine Hotels.com guest review
Location is no where near the Riverwalk and in a bad neighborhood. The rooms smelled terrible! I would not recommend this hotel to anyone. I ended up leaving after being in the room for 10 minutes. I rented at a La Quinta Inn downtown San Antonio instead and was very satisfied.Genuine Hotels.com guest review
First, the room keys did not work second, we didn't get the room we requested with a refrigerator third, they didn't get us clean towels or room cleaning ( I made the bed previously, but still we had to ask for towels the next day after the room key wouldn't work again the TV didn't work well, all channels were fuzzy, so watching the race was a bit […] difficult this was our weekend to relax, we only get one a month Disappointing. Read moreGenuine Expedia guest review
"Near the the Riverwalk."
The staff were very helpful. The pictures on the description were not close to what we stayed in. The Hotel needs a remodeling. The breakfast wasn't the greatest. It was sweet all around. No salt food. Overall is was not a bad stay.Genuine Expedia guest review
My room was dirty, water on the bathroom floor...smell horrible...bath tub dirty with hair...towels where dirty with yellow marks...people smoking outside 420.....Genuine Hotels.com guest review
The room was dirty the restroom smelt horrible the door wouldn't close right it was the worst place we have ever stayed.Genuine Expedia guest review
"Worst hotel I have ever stayed in in my life."
I got to my room the key card didn't work for me or the manager, so we were assigned another room and there was dirty sheets on the bed and the blanket sink like musty arms. Pulled the covers from the bed and they still didn't bring us a clean blanket.Genuine Expedia guest review
"It's okay, but needs improvement."
A person I won't identify, told me the motel owner won't pay to replace worn out, broken, missing, stolen hotel items. I specificly asked for a smoking room through Expedia, but was booked into a non-smoking room the first night, & asked for a room change, the next day. The front desk clerk, Victoria, was VERY pleasant, and extremely helpful. She had […] to actually move me 3 times due to minor problems, such as non working motel supplied hair dryers in 2 rooms, since I had forgotten to pack mine. There's only one coin laundry room, in poor condition, and no vending machines to dispense detergent/fabric softener. So a trip to a store would be necessary, and none are even close by. Many security lights in corridors are flat out missing. There is a continental breakfast offered, but only from 6-9 a.m., making it unavailable for later morning risers, like myself. There's not even any hot coffee offered after 9 a.m.. There are small instant coffee pots in the rooms, but I want fresh coffee. I had inadvertantly left a baseball cap & a pair of clip-on sun glasses in the first room, from the first night. Housekeeping did not turn them in/didn't notice them? So I lost them. Over all, the motel's okay, but being right next to a busy Insterstate Highyway, there is significant traffic noise, on the front side rooms. The rear facing rooms are quite a bit quieter, but the traffic noise is still present. Installing a microwave & at least a mini refrigirator in the rooms, would b Read moreGenuine Expedia guest review
Customer Service was bad. Our key never worked. Had to go to the office all the time. And it was not that I put it close to phone or wallet. They even forgot a trash can and towels before we were inside the room. They took key once and said they would bring it back but they never did. I had to go get it because they forgot. Swimming pool was dirty. […] And employees were rude. Not to me but I saw 2 different senerios while having breakfast. Vending machines were not working. I will never stay there again even if it's the only place left. Read moreGenuine Hotels.com guest review
"Outdated for the price"
Everything is outdated for the price to be over $100. It felt like I was stuck in the 90's. The less the owner or manager can afford are some new towels.Genuine Hotels.com guest review
Found hair just about everywhere I looked. On towels. In the sink. In the toilet. In the bed. It was uncomfortable and dirty and we had awful loud neighbors.Genuine Expedia guest review
"San Antonio on the fly"
So I booked this room last minute, you get what you pay for and I knew that. Not enough towels, so its a good thing that I have started carrying towels with me for just in case cause you never know. Soon as we got there we took a shower, on the first one we couldn't turn the water off! We had to call staff who called "the expert" to come and fix it. […] The hotel room did not feel clean, the toilet seat didn't have a lid, the floor had not been properly mopped as you could see dirt in all the corners of the bathroom, just not a clean feel. But, with all that being said if you need a room quickly and you are only going to use it for sleeping I guess it will do. Or maybe not, I don't believe I would stay there again. I don't mind old, but it should be really clean. Read moreGenuine Expedia guest review
To start, hotel is hard to find, since the sign that they is faded and could not see it. Room was not what I expected, the door would not open when I return to the hotel after an exhausted day, they maintenance personnel had trouble opening the door for me and after a while they finally opened it. On breakfast, coffee machine was dirty, juice machine […] was broke, and the meal was very poor. Read moreGenuine Expedia guest review
"Horrible start !!"
On line the hotel details are great...states that hotel is located a couple of blocks away from Market Square and River Walk. Not true, not even walking distance.....had to pay a 17.50 one way for a taxi to give us lift to market square. Room was horrible, dirty, and smelled !!!! For price paid not worth it !!!Genuine Expedia guest review
Its OK but the bed was very uncomfortable.Genuine Hotels.com guest review
it smelled really bad i didnt really enjoy my stay and it wasn't clean my friend stay there as well and there carpet was wet from the AC and it smelled in there room as well.Genuine Hotels.com guest review
"Nice, but needs improvement..."
I was initially booked into a bottom floor room facing Interstate 35 at this motel, and had specifiicly requested a smoking room, when I booked the motel room, through Expedia. The following morning, I went into the lobby area, and spoke to a very friendly and outgoing young lady named Victoria, and explained my situation to her. I asked her if smoking […] rooms were available, and also requested to be moved to the motel's rear rooms, away from the noise of I-35. Victoria was very friendly and accommodating, and quite easily granted both requests, with a smile! The room's beds are VERY comfortable, and I have slept VERY well! There are, however, some minor draw-backs. Many exterior security lights in the hall ways are missing, the rear motel room that I was assigned had a non-working motel supplied hair dryer, which was replaced by a very nice maintenance man, and there was a missing cover plate to a wall outlet behind the night stand, behind the bed, which he also gladly replaced. The motel offers a "Continental breakfast", but only from 6-9 a.m., making it unavailable to folks like me, who sleep in later. I would like to see this motel at least offer fresh courtesy coffee, until at least noon. (there are in-room one cup coffee makers, but I do not like instant coffee. A hair dryer, ironing board,and an iron, are standard room features, and in-room safes, are available for use, with a small fee. Over all? Not too bad, but as I said, could use a little improvement. Read moreGenuine Expedia guest review
This hotel is horrible. The pool was green and there was hair left in the shower from whoever stayed in the room prior to me! Enough said...Genuine Expedia guest review
"A/C was not working and no Refridger and Microwave"
A/C was not working and no Fridge and Microwave but bath room and bed are very clean .Genuine Hotels.com guest review
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