"Nice, but added fees"
Hotel is nice but needs a refresh which is apparently coming soon. Beware that although they allow pets, it's a $50 non refundable "fee". No mention of that on HOTELS.COM. Also they charge $10 to self park. Bathroom was tiny but the rest of the room was quite nice, free wi fi and a great view.Genuine Hotels.com guest review
"Not worth it"
Lovely location on the beach this once iconic hotel was a disappointment. A luke warm shower, an unimaginative bar menu served at the same room temperature as the shower. And during a lunch in the restaurant with family the soup was inedible, the crab cake was fishy, and the service was extremely slow in an empty facility. The most glaring issue was […] the lack of service training for the staff. When I reported the uncomfortable bathing experience I was unexpectedly met with: "no one else has complained." I ordered a coffee cocktail and the result was bitter and undrinkable. We tried a 2nd one with a different mix but the same problem occurred- the espresso machine needed a serious cleaning. I was presented a bill for both virtually untouched drinks, The bartender's comment:"everybody has different tastes'" was enough to put me off the bar completely. When I checked out, the desk clerk told me that they were in the middle of an audit, I wouldn't be able to get or see my bill. I waited until my bill was available. The desk clerk never inquired about my stay. No apology for the lack of cold water, the clerks never greeted me on entering or leaving. Clearly guest service is not their priority. Happily, the parking valet's offer top notch service so leaving was a pleasure. Read moreGenuine Hotels.com guest review
Comfortable one night stay with dinner. Excellent service from Valet to front desk and on...Genuine Hotels.com guest review
wondewrful stay but could improve on the pillowsGenuine Hotels.com guest review
"Nightmare to Enjoyable !"
We go to our room and I go to open the cabinet door to the refrigerator and the wood door falls off...I open the refrigerator and it is FILTY , coke was spilled out all over the refridgerator...it was DISGUSTING...I go to get the ice bucket and it was filled with water with a coke in it......WAS THE ROOM EVEN CLEANED !!! They moved us to another room […] ! We where there for the Jerry Seinfeld show and this delay was upsetting and stressful because we where afraid that we would be late for the show ! Fortunately we did make the show on time and the show was all we had hoped it to be ! Now the GOOD NEWS....Thanks to Jeff the bellman/front desk man, who couldn't have been more professionaL AND UNDERSTANDING , he made the rest of our stay pleasant !!! Also Chris our waiter in Azures made our dinner very enjoyable and he has great people skills ! These two young men are the ONLY reason we would come back to the SHORES ....they saved our weekend !!! Read moreGenuine Hotels.com guest review
"Cant wait to return to the SHORES"
Really realy nice hotel. Rooms cleaned super fast, elevators quick. Great outdoor area with fire pits and clean pool. Incredible views from our room of the atlantic.Genuine Hotels.com guest review
"Great beach location at reasonable rate"
Stayed 3 nights. Loved beach access and the outdoor patio and dining areas with gas firepits and bar. Didn't love having an ocean view out of windows that will not open! If room next door has a balcony, it certainly can't be a safety issue. Restaurant was just OK, very pricey and not that great for dinner. There are so many better places to eat if you […] just ask the locals. Did a very nice job on breakfast buffet, tho. Read moreGenuine Hotels.com guest review
"Hotel overall is good"
We wnjoyed our stay it was our 1st time. Overall it was a decent stay.Genuine Hotels.com guest review
"Excellent staff !!!"
Everyone in the hotel, restaurant , pool, and spa were the best!!Genuine Hotels.com guest review
"Incredible views but lacking in attention to detai"
Walking in to our room, we were wowed by the huge balcony and great ocean views. That was the highlight: interesting menu, but below average food quality; cocktails delivered without all the ingredients; leaking A/C that took over 3.5 hours for maintenance to come and fix; nothing done by management for any of the issues--couldn't even get an extended […] check out time. Read moreGenuine Hotels.com guest review
Beautiful Hotel. Lovely Beach views, great patio area overlooking beach. Access to beach is simple. Highly Recommend. Excellent restaurant on site.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
"Needs a little TLC"
This was a 2 nite stay for our anniversary. The food was excellent, the room was nice. The hallways to our room had glass rings on tables, the lighting had cobwebs. I was surprised when they gave me parking across the street with an access code. Valet parking was 17 bucks a day, I figured I could walk the overpass for that. The real surprise was when […] they charged me 10 bucks a day for parking at checkout. Had I known I would have paid the 17 bucks for valet. The help was friendly and attentive. The management needs a wake up and pay attention to details. Read moreGenuine Hotels.com guest review
"Nice hotel, room was hot"
The hotel is beautiful, the room was nice. The Air condition was not, it was hot. Although you can pull the blinds to cover up the view of the ocean makes no sense. We had to close the blinds because its was hot. We complained but it stayed this way through the trip. The bathroom only has a shower and the shower design has no door on it just a piece […] of glass and you must reach around the glass to turn the shower on. Not a real good design. Looks good on paper. Everything else was very very nice. Read moreGenuine Expedia guest review
"Good stay; will return."
The hotel is in a great location, i.e., not in the hustle and bustle of downtown Daytona Beach, which was great for us. The facilities such as the pool area and adjacent relaxation area were somewhat cramped, but it's understandable considering that is was during a busy long weekend (Labor Day). The room was very good, clean and very large; extremely […] comfortable. The AC could have been cooler during the night. I had somewhat of a negative experience in the outside restaurant during breakfast. The first day I had to wait awhile to get service. The next day I waited 20 minutes and nobody ever approached me for service. I got up, got a manager (Vanessa) and told her. I also pointed out several tables with dirty plates that had been sitting there longer than I had been waiting. She said that none of this was acceptable, but it still took another 20 minutes for someone to clean up. I asked her where was the best place to get coffee and a bagel and she directed me to the bar. At the bar I got coffee in a paper cup....... Read moreGenuine Expedia guest review
"Great place to stay"
Awesome location and i will Definatley stay there again.Genuine Hotels.com guest review
"Pricy Hotel not really 4 stars"
Self Parking is in a open air lot across the street. Ocean side room didn't have balcony. Buffet breakfast did not include drinks. Hotel cost did not include a resort fee and parking fee. Hotel was comfortable and good quality food at the buffet breakfast.Genuine Expedia guest review
If you want a fabulous hotel and great service. Book it at this hotel. I will be back every time I go to Daytona.Genuine Hotels.com guest review
The restaurant food and service and bar were outstanding!!Genuine Hotels.com guest review
"All double bed are full size bed - uncomfortable"
Two people can't sleep in full size bed , if you are traveling with kids , this hotel is very uncomfortable . Hotel has daily $10 self park fee, $15 resort fee , breakfast not included . Outside lounge is used for restaurant/bar and smoking is allowed there so you can't have smoke free outside sittingGenuine Expedia guest review
"The best hotel i have ever been to"
The staff was friendly and the people are lovely. The rooms are very clean and bigGenuine Expedia guest review
"Good hotel, just wish it was a little better"
The hotel it self is beautiful. The room I stayed in, every time we moved on the bed it would make noises. This made sleeping a little difficult. I also, called to as about their advertisement about babysitting or babysitting services, I got told their was none. This made enjoying any of the extras at this hotel non- in- void.Genuine Hotels.com guest review
"Probably the best place to stay in Daytona Beach."
A good place to get away from the white trashiness of Daytona Beach.Genuine Expedia guest review
"40th anniversary celebration"
It is one of he nicest resorts I have ever visited. All the amenities were exceptional and the staff was very professional. Great rooms, very comfortable, and super views of the ocean. We really enjoyed dining outside and the Tiki bar was very relaxing.Genuine Expedia guest review
While we were only there for 1 night, it was an awesome room, staff, & atmosphere! We will definitely be staying there again, hopefully soon & for much longer.Genuine Expedia guest review
We had a great time. I would stay at the same place next time.Genuine Expedia guest review
Good food, friendly staff, good location, steps away from beach. we have come back many timesGenuine Expedia guest review
"If you want to be close to the beach, this is it!"
Enjoyed our stay at the Shores Resort and Spa. Right on the beach!Genuine Expedia guest review
"Nice hotel but reservations were not accurate."
We were given all the wrong information. First, expedia told us there was no pet fee, but the day before we left with our pet, we were told there was a $300 pet fee. We paid for a partial ocean view room but received a street view room, we requested a low level room but were put on the top floor, also, we asked for two beds but there was only one bed. […] Once we pulled into the resort we were charged $10 just to park across the street. It's a nice hotel but there is some obvious miscommunication between expedia and the resort. Read moreGenuine Expedia guest review
I got the room I paid for. partial sight of the beach and the avenue.Genuine Expedia guest review
"Friendly folks, funky facility"
Great beachfront location! Friendly staff, beautiful lobby! After that all disappointing!Genuine Expedia guest review
"Great hotel on the beach"
We had an excellent time while staying at the Shores Resort and Spa. The room was beautiful and comfortable. The restaurant was fantastic and best of all it was right in the beach!!Genuine Expedia guest review
The hotel is nice, self parking is $10.00 and convenient. Some minor details could be fixed. The restaurant is very expense but overall the place and the beach are nice and the view from my room was magnificent.Genuine Expedia guest review
"Perfect girls' weekend,"
Our relaxing weekend began upon check in. Our Trip Advisor, Kaylisse, was so helpful and professional. Our room was inviting and had everything we needed. We enjoyed walking on the beach (to the Pier & back-it's about 5 1/2miles round trip). We sat on our balcony until well after dusk, enjoying the calm of evening. We had breakfast outside, enjoying […] the beach view. A must have for lunch (served poolside) is their famous grilled cheese sandwich! We can't wait to go back. We are making this a summer tradition for our girls' weekend! Read moreGenuine Expedia guest review
The staff was very friendly and gave great recomendations! The balcony privacy could have been better, but over all, Great Place!Genuine Expedia guest review
"Service AND an amazing hotel"
If you're looking for great service, an amazing beach location and a beautiful room, look no further. The Shores is the place. Right on the beach, poolside fire pits for s'mores, tiki bar, personal cabanas, private balconies, 24 hour room service, premium linens and beds, gorgeous decor, you can not go wrong booking here. Is it worth the upgrade, […] absolutely. From the check in, room service, valet and housekeeping, I was made to feel welcome and appreciated. Well done. Read moreGenuine Expedia guest review
The Shores exceeded all of our expectations. It was a wonderful and beautiful experience!Genuine Hotels.com guest review
"Beautiful hotel with a beautiful backyard beach!"
We were a little concerned when we first arrived that the staff was TOO nice and would look down on "commoners" enjoying a vacation. But we were pleasantly surprised to learn throughout our stay that the good manners appeared genuine and the hotel was filled with physical beauty and a staff willing and eager to accommodate to make our vacation memorable. […] The setup was well-thought out and conducive to making the most of our time. Whether outdoor time was spent on the actual beach down a short set of stairs from the pool/hot tub/tiki bar deck or on the deck itself, this hotel offered the family-friendly privacy we wanted and all the amenities we were hoping for and more. Can't wait to be able to go back!! Read moreGenuine Expedia guest review
"FL native says"
Best stay ever in Daytona this century or the last. While we cannot attribute the clear ocean water, great waves, and weather or the poker winnings to the hotel.... The view from the 6th floor, the breakfast buffet, the valet parking and staff, the front desk staff, the impressive bathroom in the comfy clean room, the tiki bar....it was all great. And […] just far enough from main street in the other city to make it even better. A great 7.5 mile round trip bike ride up there though....wifey loved it well be back Read moreGenuine Hotels.com guest review
Overall it was awesome! One mishap with the keys for about 20 minutes but they handled it! We will be making plans to stay there on our anniversary next July! I do recommend others to stay there when visiting the area!!!Genuine Hotels.com guest review
After a brief wait for our room, it was a great stay. Everything was excellent, and done in excellence! Even while waiting for our room, Melissa provided refreshments for those checking in! Food was great at every meal! We definitely will be back to The Shores for another visit!Genuine Expedia guest review
S'mores were given out on arrival and room ready ahead of timeGenuine Expedia guest review
The Shores is a very nice hotel right on the beach and far enough away from the busyness of the Daytona boardwalk. Staff was extremely friendly and helpful. Very nice restaurant. The pool area is quite crowded but nice. Beachfront balcony room was very nice-can't beat the view. I would have been disappointed had I been on the street side of the bui […] lding. Read moreGenuine Expedia guest review
"Loved it, price was 2 star & hotel seemed 5 star"
Best experience, the hotel seemed more of a destination hotel than a tourist hotel. Prices were very reasonable too.Genuine Expedia guest review
Great hotel on a great beach. Tiki bar was closed but staff was good. Will stay again.Genuine Expedia guest review
"Beautiful view, great rooms, easy access"
The Shores was a wonderful spot for our family stay in Daytona. The rooms were updated, and the patio gave a great people watching spot on the beach below. We woke up to ocean sounds. The staff was friendly and accomodating. Definitely a return visit is in store.Genuine Hotels.com guest review
Nice hotel but has management issues. For 2 nights nobody knew how to light the fire pits. Wife complained of dirty baseboards. They were painting outside and had plastic on the windows and we had paid for the view and could not see out for several days and nobody offered a concession. We had 4 people in our party and several days only left 3 towels. […] Poor quality TV no 1080 HD. With a little effort could be a great hotel!! Read moreGenuine Hotels.com guest review
Great time. Staff was very accommodating. Restaurant was very good as well.Genuine Expedia guest review
"Very expensive for a small room"
You can hear everything from next doors/rooms. Didn't sleep well. Food & drinks very expensive. No fridge. No robe available!Genuine Hotels.com guest review
"My stay in room 1010"
From checking in until check out, our stay was great.Every person on staff was very kind and always asked how our stay was going. The young lady who checked us in, offered her car to us so we could go to a restaurant that we didn't have in our home state.I picked this hotel because of the location in reference to the other hotels. We did spend a few […] dollars on taxi cabs but that was something I had in my budget. Read a few reviews where people complained about to amount of money they had to spend...I thought that is what people did while on vacation. From the hotel restaurant to the Tiki bar, the food was excellent. Fireworks on the 4th was awesome, my wife and I enjoyed it as well as walking up and down the beach holding hands.The room was very nice and beds were comfortable. Only one complaint, the satellite TV wasn't great at all but I didn't come to Daytona Beach to watch TV anyway.Esse, who checked us in needs a raise, she was a big help to us from checkin to checkout. Read moreGenuine Expedia guest review
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