Overall it was awesome! One mishap with the keys for about 20 minutes but they handled it! We will be making plans to stay there on our anniversary next July! I do recommend others to stay there when visiting the area!!!Genuine Hotels.com guest review
"Beautiful view, great rooms, easy access"
The Shores was a wonderful spot for our family stay in Daytona. The rooms were updated, and the patio gave a great people watching spot on the beach below. We woke up to ocean sounds. The staff was friendly and accomodating. Definitely a return visit is in store.Genuine Hotels.com guest review
Nice hotel but has management issues. For 2 nights nobody knew how to light the fire pits. Wife complained of dirty baseboards. They were painting outside and had plastic on the windows and we had paid for the view and could not see out for several days and nobody offered a concession. We had 4 people in our party and several days only left 3 towels. […] Poor quality TV no 1080 HD. With a little effort could be a great hotel!! Read moreGenuine Hotels.com guest review
"Very expensive for a small room"
You can hear everything from next doors/rooms. Didn't sleep well. Food & drinks very expensive. No fridge. No robe available!Genuine Hotels.com guest review
From the fire pits to make S' mores at night to the friendly and helpful staff, The Shores is the perfect family getaway or romantic weekend! If you're looking for a great hotel on Daytona Beach, you'll find it here! The best ice cream shop around is across the street and the baseball park is a short drive!Genuine Hotels.com guest review
"Kind of disappointed"
I got there to check in and the room I had wasn't available, so they upgraded me to a room with a balcony. That was nice, but, we didn't have the mini fridge or microwave that was in my original room that I reserved. Not only did we not have those things but we couldn't use out balcony because they were painting and our balcony was closed off. So we […] didn't get the view we wanted because we couldn't go on the balcony. Read moreGenuine Hotels.com guest review
"Great family getaway"
We loved this hotel. Being able to walk right off the back of the property and onto the beach is perfect for our 10 and 11 year old boys that can't get enough of the ocean. The service was excellent - the room service was fast and accurate, the front desk staff was very friendly and helpful, and the restaurant staff was extremely nice and accommodating. […] We ate at the restaurant for almost every meal, and the food was excellent. The food did come out rather slow, but it was worth the wait. At night, the hotel lights fire pits and provides s'mores kits and skewers. It is a really nice touch and something we looked forward to each night. The room was spacious and fairly quiet as well. Read moreGenuine Hotels.com guest review
I live close by so I have been to many hotels in the area and this is my favorite so far! I have a 4 and 6 year old and they loved every moment! They got a cute s'more kit and they loved it. Even though the pool closes at 10, we were there well after it closed with no problems. Our A/C was not that cold the first night and the tub drained slow. I called […] and someone came up to fix it 20 minutes later, no problems after that. I absolutely loved it and I'm already planning another vaca there! Read moreGenuine Hotels.com guest review
The hotel is fabulous overall. Never did see the room service staff, pool service staff great, and valet-bell staff perfect. We will return!Genuine Hotels.com guest review
It was the greatest. The Staff were excellent.Genuine Hotels.com guest review
The beds didn't even have a fitted sheet. Homeless people had to have rated this hotel previously.Genuine Hotels.com guest review
"Great destination - Terrible Service"
Our stay at The Shores Resort & Spa started out with unfriendly and unwelcoming check in clerks. They told us we would not be receiving the room we requested. I told them that I had paid extra for that room and that's what we wanted. He told me we could check on Monday, but they were booked for the weekend. We went to lunch came back and got the room […] we had originally requested. The hotel grounds and property were beautiful. Our room was comfortable. The weird thing was that when you unlocked the door, there was another door you had to unlock before you could get to your room. You shared this secret hideaway door with your neighbor. It just seemed a little weird. The service was horrible. It didn't matter if it was at the bar or the restaurant. You had to ask them to help you. I felt that the prices were a little steep because the lack of service that you received. Don't think I would stay again. There are too many other nice places in the area. Read moreGenuine Hotels.com guest review
"☆ ☆ ☆ ☆"
This hotel was amazing. We will stay here again.Genuine Hotels.com guest review
"Horrible service all around"
My family and I booked 2 rooms almost 2 months in advance and paid extra for guaranteed front ocean view and private balcony. We got neither. The staff were not apologetic but defensive and offered a solution to cancel the reservation all together. The bartender at the Tiki Bar and our dinner waiter had the same bland, uncompromising listless attitudes. […] Maybe they all were worn out from a few months of crazy Spring-breakers. The hotel, location and food were great but the overall service ruined our stay. Read moreGenuine Hotels.com guest review
"great service/high prices"
The resort experience was good. Once you arrive, there is no reason to go anywhere else. The food was good and the wait staff was excellent. The bar service was mediocre at best...the bartender didn't know what a single-malt scotch was. I'd expect that a 5-star quality resort would have a more knowledgeable bartender. The drinks were too expensive for […] the level of quality. The resort doesn't look like much on the outside, but it's very nice on the inside. I enjoyed the stay, but the overall costs, bar service and resort fees were too expensive for this hotel. Bring a couple of good credit cards! Read moreGenuine Hotels.com guest review
Best of everything , best location , best food , prices resonable. There was nothing negative i found . I am planning to go again whenever time permits.Genuine Hotels.com guest review
"They have great people"
I would highly recommend them and the resort.Genuine Hotels.com guest review
"Very relaxing location - get away from it all"
Everything was great, wish the room would have had a balcony.Genuine Hotels.com guest review
"great location on the beach"
Thoroughly enjoyed, however, if you like to snack I would suggest you buy some goodies before checking in as they don't sell anything at the hotelGenuine Hotels.com guest review
"good things do come in small packages!"
For Daytona, this was a great find! We were a little skeptical when we didn't see a big name like Ritz or Marriott, but the staff was very friendly and took great pride in delighting us. From valet to our Kate night dinner reservation to the pool bartender, everyone was courteous and professional. Our room had a magnificent view and lots of space. Our […] only regret is that we couldn't stay longer! Read moreGenuine Hotels.com guest review
"Hotel went downhill fast"
All daytona hotels are dirty. They are biker and spring break hotels. Yes this one is probably the best, still extremely dirty for 4 diamonds. Stains on sheets, stains on floors everywhere, curtains, etc. great food in restaurant though!Genuine Hotels.com guest review
"Never going back to this place."
This place is PARTY CENTRAL. Lots of noise at night, people hanging around hallways, slamming doors, loud, obnoxious and drunk. The MANAGEMENT will do basically nothing ( I called 5 times) because you are just renting a room and a bunch of drunks is much more profitable. We had to endure this stuff from 10 pm to 3 am on a Saturday until they ended their […] festivities on their own. Their restaurant is awful. Nice surroundings though. Their food is WAY overpriced and just bad. Don't bother to tell them how you want your steak cooked. You will get a piece of dry over salted meat but yes, presented in a very stylish plate. Read moreGenuine Hotels.com guest review
"nice placw hidden fees"
Do not take anything out of the fridge! You could get charged. Resort fee per day and parking fees. Pool is kind of small but nice bc its salt water. Right on the beach. Good location. Great tiki bar. S`mores were a nice touch and we enjoyed the laid back nite scene.Genuine Hotels.com guest review
We had an awesome stay! Only thing we didn't like was that our room didn't have a microwave or refrigerator. They have Pillowtop mattresses which is great!Genuine Hotels.com guest review
"Nice spot on the beach"
Great place for a nice family time. .....Genuine Expedia guest review
"Nice hotel right on the beach."
The weather was our biggest disappointment. The only other comments I can make is we went down for breakfast and it took nearly an hour to get our food. Plus it was pretty expensive and the waitress was on the crabby side. The carpets in both our rooms really needed a good cleaning.Genuine Expedia guest review
"Recommend this hotel for couples and families!"
Beautiful hotel right off the ocean! Staff was pleasant, Hotel could use a little update but not terrible at all very clean. The hotel accommodated us for an extra evening at the same rate we had paid through Expedia. This hotel was very good for my children. They enjoyed the pool the hot tub and the ocean would recommend this hotel to anybody staying […] in Daytona for a few days. Not longer !! Read moreGenuine Expedia guest review
"good for business + leisure"
I dislike Daytona, period, so bear that in mind when reading this It's a lovely location right on the beach and further away from all the madness areas of the party hotels. It's an older hotel; but still lovely. Notorious for making mistakes on bills, it happened to us the first night at the restaurant. Service was terrible at the restaurant, but food […] was decent and sitting outside with lovely fire pits was a wonderful touch. The thumping bass music goes until 10 p.m. - everyday all day but then again, its Daytona. Read moreGenuine Hotels.com guest review
Love the smores at the fire pits over looking ocean.Genuine Expedia guest review
I have never left a negative review on a website following any of our vacations. Unfortunately, this hotel deserves one. We reserved and paid for a King oceanfront room, and upon arriving at our hotel, we were told we were getting two doubles without a balcony. We weren't pleased, but we thought we'd check the room out anyway. We were really disappointed. […] We called the front desk, never got a call back, so we finally went down to talk to a manager. It took over an hour and a half to get our room switched. The manager did not seem like he wanted to be bothered with us. We wanted what they kept calling "a downgrade" which is a room with a king, a balcony, and not ocean front. Once we got it switched, they didn't offer us a refund for the price difference and the manger never even checked on us. He had another employee give us the room key and we never heard or saw him again. I have emailed 3 times regarding a refund for the room price difference (should be around $60) and have yet to receive a response. Their website says they will reply within 3 business days. It has been at least 15. The staff we dealt with were just not that friendly, and the room wasn't that clean. I wish we would've stayed at a different hotel. We will not be staying here, and we will tell our friends and family to avoid it. We've stayed at much nicer resorts that were half the price per night. So disappointing. Read moreGenuine Expedia guest review
"Very Nice Hotel with a few Hiccups"
The Overall Experience was Good and would stay again, We contacted the hotel the night before to confirm everything was in order, it took them a bit to find our reservations since they claimed it was booked through hotels.com :( but they found it and confirmed everything was set. the next day however, when we first checked in, We had requested our rooms […] to have ocean view, one of the room had ocean view , looking over the rooftop (unacceptable) also one of the rooms smelled like someone had smoked in it and the Tub looked like it had not been cleaned very well had hair in it. Upon checking this out we contacted the front desk, they initally said that it was because we had booked thru hotels.com and not directly through them (whatever that means) We then asked to speak to the manager... Who was very helpful switched our Rooms without hesisitation to ones with a good view like we asked and paid for. These rooms were very clean and comfortable. After that We enjoyed our 3 day stay and will return.......We just feel that a few people just didnt do their job properly. Overall the place was really nice, clean and friendly, Read moreGenuine Hotels.com guest review
"Great location. Pool ant tiki bar awesome."
Great spot going back next year.Genuine Hotels.com guest review
"one of the nicest in Daytona"
Great place to stay, one of the nicest so far. Great spa , Great ocean view rooms, very clean, I will definitely visit here again!Genuine Expedia guest review
"Nice hotel right on the beach"
This hotel rocks ! Clean , courteous staff and the beach view is amazing !Genuine Expedia guest review
"Nice hotel right on the beach"
This hotel rocks ! Clean , courteous staff and the beach view is amazing !Genuine Expedia guest review
"Nicest hotel on the beach in Daytona"
Extremely friendly staff, valet parking, room service, restaurant and bar located within the hotel. The food at the restaurant was as good as any other place in Daytona. Pool area is extremely nice and plenty of room so you can lay out and not feel crowded. Waiter service at the pool area will deliver food and drinks to your chairs. Rooms are spacious, […] clean and modern. Very nice custom walk-in showers. I would definitely consider staying here if planning a trip to Daytona. My only small complaints are $10 per day overnight parking or $17 per day valet parking. Also, the rooms are not in expensive, but you get everything that you pay for. Read moreGenuine Expedia guest review
Issues first night were handled well by management . Stay was very nice!!Genuine Expedia guest review
"Classiest Hotel in Daytona Beach"
Clean, safe, classy property....likely the nicest in Daytona. Well decorated, but aging. the Azure restaurant was top notch, as was the bar. Fitness room was perfect for my needs. Parking across street and accessible via enclosed bridge. Beach was clean. I didn't use the pool but it looked clean, with deep end and Tiki bar adjacent.Genuine Expedia guest review
"A tale of two rooms.."
The first night we were stuck in a room on the 2nd floor with no balcony or opening windows, overlooking a metal roof. The carpet had a huge stain in it, and one of the pillow covers also had a mystery stain. Room service ended up replacing our pillow covers in disbelief. We asked the front desk for a different room but was told they were booked for […] the night but they could move us to the first floor with a walk-out the following morning. We decided we'd grin & bear it for the night... only to realize this room was very close to the bar and was extremely LOUD. The next morning I called the front desk and the girl who answered said they didn't have any rooms like that which was described to me the night before! I called a 2nd time and spoke with a different woman, and she was able to find a room like they described the previous night - but it was handicapped accessible... which was fine with us - anything would have been better than the first night's room. After we moved in, we got another call asking if we could relocated to accommodate for a handicapped person. That was fine with us, and we ended up moving a couple of rooms down the hallway. Now this room was super nice - no stains, quiet, and pool & patio access. Read moreGenuine Expedia guest review
"We had a great stay."
We loved everything about this hotel!!!!!! The person who checked us in forgot to mention that they would be putting a 200.00 hold on our credit card and that became a problem. But that was they only problem we had. Great hotel, I would tell anyone and everyone to go there!!!!Genuine Expedia guest review
"Close to the beach bad service"
Forget about the room service. Called no answer said leave a message will call u back .2 days went by no one called. Remote called so sticker. Staff walking in the hallway were friendly though.Genuine Expedia guest review
"Amazing!!!! Best resort ever!!!"
Everything was perfect! The room was beautiful, the view was breathtaking, and the amenities/access to the beach were awesome! My one and only wish is that they had spa tubs to soak in at the end of the day (in the room itself), but the rain shower was nice too.Genuine Expedia guest review
"Beautiful pool area."
This is a beautiful hotel, the bed was very uncomfortable, but besides the bed being uncomfortable the rest of the stay was very nice.Genuine Hotels.com guest review
"Hotel beach front"
Last minute booking turned out to be a wonderful hotel.Genuine Expedia guest review
Nice place, much nicer than photos in app. Great grilled cheese!Genuine Expedia guest review
We had an excellent spring break, they had everything we could want or need. The pool was great and we all loved the fire pits. Our only issue was that the plumbing was not great. The staff let us know it was due to the old pipes and sand from people when showering. Other than that it was wonderful!Genuine Hotels.com guest review
Wonderful place to stay from the hotel itself to the people who work there.Genuine Hotels.com guest review
This hotel has charm and comfort. I wish we had a room with a balcony but the window view was satisfactory. It's a 5k walk to the boardwalk so if you have teens, be prepared to drive." them to the fun stuff. I loved this hotel and will be back!Genuine Hotels.com guest review
Amazing stay ever! Thank you!Genuine Hotels.com guest review
"Luxury at a reasonable price."
Quick checkin. Friendly staff. Great food and drinks. Bartender Leah was informative, friendly and went above and beyond to make our staff special. LOVE THE SMORES!!! One recommendation.... please put mini frig in each room. The room was beyond comfortable. Thank you!!!Genuine Expedia guest review
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