Right in the heart of the city, close to transportation and attractions. Large hotel, but not too big that you get lost.Genuine Expedia guest review
Great central location.Parking charges were a bit high but comparable to others in the area. Comfortable room, but very small wash sink in the bathroom, and not much room for toiletriesGenuine Hotels.com guest review
Hotel was perfect for our stay. Convenient to every where we wanted to goGenuine Hotels.com guest review
Great hotel, excellent service and location. Very friendly staff.Genuine Hotels.com guest review
very noisy.next room smoking all night with their door open.in the morning contraction above our room for two hours.Genuine Expedia guest review
We stay here every time we go to San Francisco.Genuine Hotels.com guest review
"Hotel was ok. Location was great, but the room ok."
Location was great, room had mold in the bathroom, rather off putting.Genuine Expedia guest review
"san francisco union square Hilton"
Although everything was excellent, I found it quite expensive to stay at this particular Hilton. Little did I know that when I parked intheir parking garage to exit the following day cost $47 + tax, on top of the $350 I paid for a king suite. Should've taken care of parking fees because of the amount I paid for room. No vending on floors, so went to […] gift shop to buy a coke and paid $5 for 2 20 oz cokes. I think everything is way overpriced. Read moreGenuine Hotels.com guest review
"Big, busy, loved housekeeping staff"
This hotel is gigantic -- but I had a nice large room on a quiet floor. The housekeeping staff was phenomenal. I had irregular hours and one day I was gone only 30 minutes in the morning and they cleaned my room during that short time. Neighborhood was great if you walked in one direction -- very scary if you went in the other direction...! Very convenient […] to Union Square and all the shopping and attractions. Overall, a very nice stay. Read moreGenuine Hotels.com guest review
Very dated. Slow service for car and $50++ to park. Great location. Felt like off brand in NYC.Genuine Hotels.com guest review
"Beautiful hotel in the perfect place"
If you want to be in the geo'center of San Francisco, this is the place to be.Genuine Expedia guest review
Parking was way over-priced. Then having to pay for internet service...and on top of that there were 2 levels of internet service. It was as if level 1 was dial up. I would not stay at a Hilton Hotel again.Genuine Hotels.com guest review
"Big hotel- lots of guests"
Clean, safe, convenient hotel to downtown San Francisco. However it's a large hotel with many, many guests so don't expect an intimate setting: the lobby is packed at all hours and seems like a transit station.Genuine Hotels.com guest review
Very convenient to Union Square shopping, BART, & MUNI. I lived in SF for 8 years, so I know what to expect of neighborhood. It's on the edge of the Tenderloin which has always been a 'transitional' sketchy area with a lot of homeless (typical SF) so don't expect Upper East Side type of area. Room was clean and comfortable, although odd that in all […] my previous stays at Hilton Union Square that this room had no mini fridge. Read moreGenuine Hotels.com guest review
"Holiday in San Francisco"
Everything was exceptional, from the comfort of my room to the hotel staff. The location was convenient and view by the pool was very relaxing.Genuine Expedia guest review
Waking distance to shopping district and Chinatown sells it. Very quiet, Starbucks in building and nice mattresses. I'd definitely stay here again.Genuine Hotels.com guest review
Great location, Nice people. Great bar/resturant, Urban GrillGenuine Hotels.com guest review
"work meeting in SF"
Very confusing when trying to find room, room was for handicapped with wheel chair accessibility which meant bathroom had not counter, tub had shower head that was not functional. Would not stay again.Genuine Hotels.com guest review
Everything was great about my 1 night stay.Genuine Hotels.com guest review
"reasonable hotel close to union square"
We got a room on the honors floor. We appreciated the new modern clean lines: Comfortable beds and bathroom.Genuine Hotels.com guest review
Comfortable and clean. Great service.Genuine Hotels.com guest review
"great location and very clean"
The location was perfect.Genuine Hotels.com guest review
Lots and lots of tourists from all over the world stayed here, which was expected. Fair share of homeless nearby as well.Genuine Hotels.com guest review
"Excellent location, reasonable price for San Fran"
Always enjoy staying at the Full Service Hilton just off Union Square. The concierge is very helpful with directions and how to get where your going, ie: bus versus taxi etc.Genuine Hotels.com guest review
"Great hotel near Union Square"
The Hilton was a pleasant surprise. Very clean in both the public areas and in my room. Great views! A short walk to all of the shopping in Union Square and Market Street. There is a parking garage right across the street that is much cheaper than the hotel garage. I would definitely stay here again.Genuine Hotels.com guest review
"Conveniently located for our needs."
The hotel was very comfortable, clean and had all the amenities you might need. The surrounding area at night was a little dicey.Genuine Hotels.com guest review
We were offered an upgrade with a balcony when we arrived. Totally worth it. Great viewsGenuine Hotels.com guest review
The lady that checked us in stated there were no king rooms even though I'd already paid for a king bed room. A different person at check in advised there was a king size bed room. The first check in clerk was rude and didn't care to provide the room I had paid for.Genuine Hotels.com guest review
"spacious for a SF hotel room!"
very comfortable and clean. staff very nice. will stay again!Genuine Hotels.com guest review
"Great hotel for Bay to Breakers."
This is a VERY large hotel, which normally freaks me out. In the case of this Hilton however, I definitely felt some personal service going on. It's about 1.5 miles from the starting line of Bay to Breakers. That plus the price were our deciding factors. Upon arrival, I was early and left my bags at the bell desk. They were taken care of until my room […] was ready - and it was ready 6 hours before check in. I was booked into tower 2, but asked to be put in 3 on the same floor as my friends were. They were able to accommodate with no problem. I added my mom's name and a friends name to the room after I'd arrived. Everyone was able to get their keys at the front desk without a problem (which has been mucked up a few times at other hotels in my past experiences). There is a Starbucks which opens at 6am inside the lobby, which is incredibly convenient. They will use your mobile app for payment. The room was clean and comfortable - our room had no opening window, which is a bit of a downside. The a/c was pumping the whole time with no problem. Not sure if any of the rooms have working windows, but I would definitely ask for one if I booked again. The hotel pool area is clean and pretty cute. Pool was a nice temp on a windy, slightly chilly day. I would definitely stay here again, even if it wasn't for Bay to Breakers. Terrific Union Square location, just out of the super-heavy foot traffic. Read moreGenuine Expedia guest review
"Nice hotel, but too busy"
We enjoyed our stay. The lines were very busy when waiting for service. Had to change rooms because of an add on to our reservation. Did this with plenty of time to adjust, but Hilton wouldn't let us stay in the one room.Genuine Expedia guest review
I expected it to be nicer. It was my first time in SF, if you can stay somewhere besides Union Square, I recommend it. The walk home from the bar was like an episode of The Wire. No free continental breakfast is frustrating to me, would have stayed somewhere else knowing what I know now.Genuine Hotels.com guest review
"Good hotel, but small rooms"
While the hotel was nice, professional staff, clean room, very comfortable beds, we were disappointed in the overall small dimension of the room and especially the very compact bathroom. For the price, a very small space to live in for a few days.Genuine Expedia guest review
The room was very nice, but when you charge so much for a room, I think wi-fi could be included. Charging extra for this service, which is free so many places these days, is just an irritant.Genuine Hotels.com guest review
This was a GREAT HOTEL I will definitely stay here again. Loved it.Genuine Expedia guest review
The staff is very nice, and extremely helpful. Good location. Only negatives are: There is only one small bar and restaruant for a very large hotel and no service bar in rooms.Genuine Hotels.com guest review
"Great place to stay. Close to everything."
Wonderful staff, great rooms, and close to everything.Genuine Expedia guest review
"Overall goo experience."
There is nothing really bad about this hotel. However, there are things missing for a hotel of this rating. There is no real place to eat and no interesting bar. Can't Hilton afford better toilet tissue?Genuine Hotels.com guest review
"Excellent location and so close to Union Square."
Very convenient - close by Union Square and Market Street Shops.Genuine Expedia guest review
"Nice hotel right in the heart of Union Square."
I love the location of the hotel. It is within walking to Union Square and all the shops and restaurants around it. Clean room, helpful staff - it was a very pleasant experience.Genuine Expedia guest review
"very good location"
very big hotel. very busy....... maybe too much!Genuine Hotels.com guest review
The hotel is close enough to Union Square for easy access. The staff was friendly and helpful. The room was pretty small but clean and comfortable. It looked like it had recently been updated.Genuine Expedia guest review
"Great Location; Friendly Staff"
Staff was very helpful with extending our stay. Gym was beautifulGenuine Expedia guest review
great location! walking distance to many restaurants, shopping, and clubs/bars!Genuine Expedia guest review
Large rooms, smooth and efficient as to expect from HiltonGenuine Hotels.com guest review
the outdoor heated pool with cushioned lounge chairs was a great way to relax. Lobby was very busy due to conventions but still plenty of places to sit. Concierge was friendly and helpful. Only negative was that wi fi was not free in our room. Only in lobby.Genuine Hotels.com guest review
Great location only a few blocks from a wide array of shopping. Nice room.Genuine Hotels.com guest review
"Most comfortable beds!"
Huge conference crowd. We had breakfast in the room and spent $100.00 for coffee, a bowl of cereal, a yogurt parfait & 2 oatmeal!Genuine Expedia guest review
"Disappointed, and a let down for the Hilton brand."
Very poor experience, 1 hour to check in. Not on Union Square, a block away and felt misled. Old room, way to far from lobby. Poor service. Missed tour bus due to lack of signage and poor service. Prefer Sheraton chain. Next stop Westin.Genuine Expedia guest review
"Great location for a romantic get away!"
Great hotel, fantastic amenities, spacious room and well located. Just had a lot of noises in the room which made it difficult to sleep. We could not figure out what it was. There was also a light blinking the entire night from the fir alarm or something which also made it difficult to sleep. They came in early in the morning to put in our hotel bill […] and instead of sliding it under the door they stuffed in between the door making a noise while doing that. So while the hotel had a great room and location, just made it difficult to rest/sleep. Read moreGenuine Hotels.com guest review
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