Hilton San Diego Resort & Spa

Resort prices - esp the add-on for parking, but some staff weren't friendly.

Genuine Hotels.com guest review

Parking fee too expensive. The Bathroom too small for a four star hotel.

Genuine Expedia guest review

We stayed in the tower and every voice, baby cry and child whine was like we were in the same room with them. The walls must have no sound proofing.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I booked at the last minuet and it looked amazing. When we got there our room over looked the parking lot and the noise from other rooms was too much. The main deturent was the $32 parking permit that we found out at check in.

Genuine Hotels.com guest review

I am a Hilton Diamond member, so I may have a bit different experience, but great grounds, room was excellent, staff is even better, and happy hour at the Olive, outstanding. I've stayed at the Dana for years, the Hilton beats it hands down.

Genuine Expedia guest review

The resort is on a very beautiful peaceful location on the bay. Villa suite was perfect for our Birthday celebration. The staff member Dani was wonderful, she connected our rooms so that we would be all together. I was able to check in early and decorate and once my daughter arrived she and her girlfriends thought the suite was great! They loved the […] BEDS, the bathtub and showers, the rooms were large. The staff set up the fire pit for the evening!! it was perfect! Thank you for helping me make give my daughter a great birthday! Read more

Genuine Expedia guest review

Our stay at the Hilton San Diego was a great experience, we were able to utilize all the amenities that we enjoy most like, the Bay with fire pits, the pool with cabanas and fire rings and pizza delivered to our room!! very relaxing.

Genuine Hotels.com guest review

Everyone was extremely nice. But there was always a long wait in the restaurant for service and the food was not memorable. Just so so. Gift shop was large and had many many items, but mediocre and items lacked style and taste. If it was a 2 or 3 star hotel, i would not complain, but I was told by the hotel that they had 4 stars. Service and restaurant […] not good enough for 4 stars. But the setting is very pretty. Read more

Genuine Expedia guest review

It had one restaurant and too few servers. The food was very small in quantity and very high in price. The water tasted moldy, but the bottled water cost nearly 5.00 per bottle at the restaurant. The T.V. did not work in the room. It costs 30.00 to get transportation to down town San Diego. The cleaning service was great.

Genuine Expedia guest review

Old hotel, but good location

Genuine Hotels.com guest review

hotel parking fees are outrageous; given area. Wi Fi charges out rageeous. The hotel is nice but not spectacular nor equivalent to its rates. Your ROI model is too aggressive and diminishes the Hilton name.

Genuine Hotels.com guest review

Baby threw up in the middle of the night and they came to change the bedding quickly. The parking was terrible and many vehicles were not displaying tags.

Genuine Expedia guest review

he hotel was clean, the pool area was lovely. There was a seperate fenced in area that had a duck & fish pond, we had so much fun feeding the ducks & fish ! Inside the pool area there was a wading pool for young children, there was 2 seperate jacuizzi areas, there was a ping pong table, a big checker set, and a waterfall. They also had little cabannas […] that you could sit in around the pool. The one complaint that I had is that I had requested that my room was close to the other two rooms in our group. My request was not sent to the hotel from Hotels.com. The room was not available until 4:30 PM. Read more

Genuine Hotels.com guest review

Overall the resort sat on a pretty property, the experience that I expect from Hilton was lacking. Service was sketchy. Only self service parking for $36 a night was absurd. The location was very removed from anything. You have to drive to town. There is nothing within walking distance.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Beautiful view, great amenities, awesome pool. Couldn't ask for a more relaxing getaway! Only negative was a funky smell in the hallway, (most likely due to the moisture in the air due to proximity to ocean) but no smell in the room.

Genuine Hotels.com guest review

we called in advance about early check -in and double bed; but the staff said there was no request. we just have to take the room that is available staff was not that friendly and not that helpful -the place is over priced

Genuine Expedia guest review

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Genuine Hotels.com guest review

balcony was so dirty I didn't want to step out there without my shoes on.. bedsheet were old and worn.. my roomservice tray that I left outside the room after finishing my dinner wasn't cleaned away before the next morning when I checked out, ugh.. the cafe in the lobby closed at like 1pm which was a little early.. no towels or towel service for the […] pool one morning.. when I arrived my room wasn't ready and they promised to call me when it was but never did, I had to go find out the situation myself.. not that these are the worst things that could happen and it was a nice, okay hotel but somehow all of these combined I was a little dissapointed.. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Beautiful place! I will be back for sure!!!!!

Genuine Hotels.com guest review

After a week of traveling and using other hotel property chains. It was a pleasure to stay at this property. The staff was very accommodating. great value!!

Genuine Expedia guest review

The hotel itself is absolutely beautiful and very comfortable, however I can't say I was as satisfied with the service. My boyfriend and I dealt with 3 of the front desk employees on 3 different occasions and 2 out 3 seemed less than happy to help us or answer our questions. The worst of all was when at 8:30 am on Sunday morning we were awakened by […] construction. VERY LOUD CONSTRUCTION. As if it was happening in or right next to the hotel. A warning when we booked our room would have been nice. We were on vacation and would have loved to sleep in. When we called the desk to see if it would stop soon, the woman had no idea there was any construction and said she'd look into it for us. The construction continued until well past 11am (needless to say we didn't fall back asleep)... with no follow up call from the desk, no offer to move rooms, or at least discount our current one. Half the reason we decided to pay a high price for a hotel was to ensure a good and comfortable night's sleep!! I'm outraged that this hotel doesn't have better costumer service! Read more

Genuine Hotels.com guest review

This was my first time staying in San Diego, and we drove down from Northern California for one night, but I can't wait to stay again! It was right on the beach, the rooms are beautiful, with spectacular views, and even though we couldn't stay longer, they offered us a second night at a discounted rate. It was in a great location, and at a spectacular […] price. They even let us check in 3 hours early, which was nice after a 10 hour drive. Only downside was a 32/night charge for parking, but given the price and location, that is to be expected. Definitely recommend this resort! Read more

Genuine Hotels.com guest review

The rooms were a little dated, but comfortable. My "bay view" was over the hotel parking lot, but still pretty. The cleanliness of the shower was a little questionable. The staff was very friendly at the hotel and the pool area was very pretty, even at night with a few firepits around. The $32 charge for parking in their outside lot was outrageous and […] a dealbreaker for me. It was a large parking area where space was certainly not at a premium. The street parking prohibited overnight parking so guests must pay the $32. When I complained the desk receptionist was apologetic but... The giftshop was very cute. When I called Expedia to complain about the parking fee and suggest they note that in the hotel information, the woman was very nice and gave me a credit toward another Expedia use. Read more

Genuine Expedia guest review

This hotel was very well-located - near Sea World and right on Mission Bay. We walked on the bay path everyday. We also rented bikes and kayaks right from the hotel. My only complaint is that the hotel doesn't recycle. There were no bins and in this day and age, it was remarkable. It's hard to support business like this.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room and the bed were very nice and comfortable. The adult only spa was not clean there were no towels. The fire pit in adult only area did not work. Then there was a self parking charge of $32 a night, best part was there was no parking when we returned at night and had to park on street. there was maybe one parking spot for every 8 rooms.

Genuine Hotels.com guest review

Overall, a very nice property. The rooms are nicely updated, however, they need to remove the extreamly outdated popcorn ceilings and the sale and doors need replacing/ repair/ painting.

Genuine Expedia guest review

I couldn't believe that I stayed at a Hilton hotel. Room was noisy due to construction. Also, room had an odor. Overall, very disappointed. The hotel was poorly maintained.

Genuine Hotels.com guest review

Didn't see that highly parking price was needed

Genuine Hotels.com guest review

Room was great. Really appreciated that hotel supplied a crib for our baby. Loved the balcony and pool

Genuine Hotels.com guest review

Loved the location and Amenities of the hotel. Sorry i didn't have more time to enjoy them. Will come back.

Genuine Hotels.com guest review

My husband and I went for our anniversary and thought we were going to have a nice dinner on the bay. We had 2 visa cards we as gifts from our wedding and when the waitress came to get the money she made a rude remark about us using gift cards and she said it very loud and embarrassed us. Our dinner was over $100 and was not worth half that. The food […] wasnt great and the service even worse. We will not be staying there again. Its way over priced for what you get. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The GOOD: the pool was relaxing; two hot tubs; the room was comfortable and had a large updated TV; and, the price was reasonable. The BAD: checked in after 3PM but the room was still was not ready, and the front desk offered no apologies or concessions; there was a $32/night parking fee not listed on hotels.com terms; there was some strange $2 "TMD […] Assessment" fee on the bill in addition to taxes paid thru hotels.com; a lot of children in the pool area; the pool's bar was closed due to a wedding event; and a jackhammer woke us up early in the morning while the hotel was working on the parking lot next to our room. Read more

Genuine Hotels.com guest review

Nice property. Didn't have enough servers poolside. Was also a wedding close to the pool, and they closed that bar / restaurant to hotel guests not with the wedding. Acqua restaurant was terrific. Party rental truck picking up and bashing around tables and chairs at 2 AM WAS NOT A GOOD IDEA !!!!!! Come on man, where was your management halting that […] ???? Bad business. And parking @ $32.00 PER NIGHT??!!!! Won't stay there again. Many other properties in this town. Live and learn. Read more

Genuine Expedia guest review

I booked a room in a tower as per the reservation. My tower consisted of 2 floors with us on the first floor. They were having an event when we arrived, so there was no parking for the hotel. At breakfast, there was a maggot in our food. Would not recommend this hotel. I am a Hilton Honors member and this is not Hilton quality.

Genuine Hotels.com guest review

Customer service was bad!! Would not stay at again.

Genuine Expedia guest review

We paid $35 for overnight parking, but that was the only unhappy surprise. :) Everything else was wonderful! The politer we were to the staff, the more we seemed to receive! Our room was right next to the pool, and my daughter (9) was in heaven. We brought our own food and kept it in the mini fridge to save money. The location was perfect!!!

Genuine Expedia guest review

The location was perfect. The suite room was smaller than expected - the kitchenette and seating portion was unfortunately not a separate room from our beds, which was why we booked the suite in the first place. (we were traveling with our son and in-law who all needed to sleep at different times.) The room itself was decorated well and was nice and […] clean. The view to the gardens and short walk to the beach from the room (50 steps) was wonderful! The suite had a garden view which was romantic and great for a wedding. Read more

Genuine Expedia guest review

The place was very nice staff was excellent and very helpful. The best part was its right on the bay next to great parks and alot activities to do. I will definitely go again.

Genuine Expedia guest review

The Hilton did not disapoint. Got a great rate on Hotels.com. Close to everything we wanted, tons of stuff to do on the property, pool, hot tub, quiet space and it was right on Mission Bay. Staff was friendly and helpful, and the food in the resturaunt was very good. My only complaint was no wifi in the rooms only dial up. I think that is a Hilton thing […] because we ran into the same issue in San Francisco a month ago. Read more

Genuine Hotels.com guest review

The hotel is very crowded. I think I should have done more research before I booked it. We got a "deal" on the price so we just booked it without really checking it out. We would have never paid the full price. It is a huge property so there are LOTS of people there. We tried to go to the pool a couple of times and it was so over crowded with children, […] we gave up. Even the hot tub had kids jumping in and out of it. The hotel is super expensive, $32 a day to park!! We saw another couple having ice cream so we thought we'd get one also and went into the convenience store to get one. Imagine our surprise when the cashier told us it was $9.00 for two frozen drumsticks!!! They charge for internet in the room too. There is a "free" shuttle to Sea World or Old Town, but only to drop you off, you have to pay to get back to the hotel or take a taxi. Overall, the hotel is ok. We won't ever stay again because of the cost and because it is too overcrowded. Even with the discounted price we paid, I don't think the experience was worth it. Read more

Genuine Expedia guest review

My girlfriend and I planned a trip to San Diego and thought we'd save money buy choosing Expedia's unplublished rate for this supposed 4 star hotel. We quickly found out when we got there that any money we saved on the room was nullified by the fees that came with staying at this hotel. The parking alone was $32 a night for self parking and forget about […] ordering any room service. A simple order of bacon and eggs will easily add about $23 bucks per person to your room fee. I've stayed in San Diego hotels before and this was by far the worst experience ever. The management was absolutely terrible. When we arrived we had to carry our own bags to the registration lobby then found we had to carry back our bags to our car and drive to the room itself. We were never offered any help with our luggage at all. The next day we left for lunch and when we came back we found out our room keys were mysteriously deactivated and we had to wait 30 minutes to get back into our room. To top it off, when our new keys finally arrived we walked into our room and it hadn't been cleaned by house keeping and it was already 5pm. When we tried contacting the front desk all lines were either busy or no one would pick up. We were never able to contact anyone from the phone inside our room throughout our entire stay. To check out we called their "zip out check out" line, which of course no one picked up and we had to leave a message. There are too many other thing too list that are bad with this hotel. Read more

Genuine Expedia guest review

Hotel was beyond words. It hade everything you could imagine. Beach, pool, Oceanside view, and the atmosphere was amazing. I was a little surprised of the $32.00 parking fee for the night but other than that it was great.

Genuine Expedia guest review

Very noisy! All night long you could hear everything! No in room wifi. We like to have this to help plan and book day to day activities just nothing special, small beach area

Genuine Expedia guest review

Rooms need updating and the room had a musty smell.

Genuine Expedia guest review