"Ibeauiful hotel downtown San Antonio"
This is lovely hotel. We had a great view. It is directly across the street from the convention center.Genuine Expedia guest review
Every thing was greatGenuine Hotels.com guest review
"Great hotel on the river walk!!"
My boyfriend and I stayed here on our way back home and it was wonderful! The room was very clean, staff was nice, and the views were great! I would definitely stay here again. I highly recommend this hotel!Genuine Expedia guest review
"Great Hotel -"
Excellent place to stay, I will plan to stay there again somedayGenuine Expedia guest review
Overall experience was wonderful.Genuine Hotels.com guest review
"Nothing bad to say"
Location is perfect. You are near everything you want. Great hotel clean rooms. Staff courteous and bilingual which is great.Genuine Hotels.com guest review
"Centrally located hotel on River Walk"
The Palacio Del Rio is a modern well-appointed and centrally located hotel. Rooms are comfortable and nicely restored. I had ordered a king room, but none was available when I checked in, so I got a room with two queen beds. One significant complaint: I was traveling on business, and at a business hotel I expect that Internet access will be included […] in the room rate. Here there was not only a daily charge, but it was per device, so to get on my computer and my iPad cost double! I called the desk to complain and was told I would be credited one of the charges. This wasn't done and I had to argue about it at check out. In hotel restaurants are just ok, but there are lots of choices within a few blocks. Read moreGenuine Expedia guest review
The location right at the river-walk was the main reason we booked this hotel. All rooms overlooking the river side have (small) balkonies. The hotel was much older than I expected but is very well maintained and kept. Our room (with king-size bed) was big enough - and had a refrigerator, which was very much appreciated. If you don't book valet parking […] you have to park your car around the block in a parking garage at $ 27/day. Everything considered I would book this hotel again. Read moreGenuine Hotels.com guest review
"Nice hotel close to river boat station."
Nice access to river side. It is just room to elevator! Almost 1min. And river boat station just across river. We enjoyed boat tour 2 times( day and night) on one day.Genuine Expedia guest review
The hotel was, beautiful, clean and convenient to everything we needed. The staff was very courteous and helpful.Genuine Hotels.com guest review
Loved the location and friendly staff. Hotel is very quiet at night. We enjoyed spending our first wedding anniversary there and cannot wait to come back.Genuine Hotels.com guest review
"Riverwalk San Antonio"
Great location, nice restaurant with good food at River's Edge. Not much in the way of tourist info., kind of dead in the lobby, no gift shop, bar closed a lot of the time.Genuine Expedia guest review
"Vacation Stay for Sea World Trip"
Overall a nice stay. Convenient if you want to explore the River Walk or the Alamo. Self pay Parking was $27/day is a litle much. If you are going to visit Sea World, it will be better if you stay closer to Sea World then drive to visit the River Walk.Genuine Hotels.com guest review
"Nice downtown hotel"
Sleek, touch screen, fast elevators that take you directly to your floor. The hotel is older on the outside but is new inside. One thing to note is that ceilings in the hallways are very low, about 6 feet tall. the rooms have higher ceilings though. I am 5 10 and I was almost touching the top in the hallway. The room was very nice, had a large bed […] and very modern. One bad thing about the hotel is parking. Valet is expensive per night, and the offsite parking is somewhat expensive and complicated. Read moreGenuine Expedia guest review
"Right on the Riverwalk"
Great little place to visit lots to do and wide choice of places to eat very relaxingGenuine Expedia guest review
would like to have had 2 queen beds instead of double beds. The chef made a special birthday cake for my daughter's 21st birthday and it was wonderful. Thank you so much.Genuine Hotels.com guest review
"It's worth paying that much for a room :)"
Great experience with this Nice,clean,hotel along with the rooms and the view it's just amazing. I will be back next year.Genuine Expedia guest review
There's only one negative to this hotel and that's parking fees. $29 self parking and $40 valet. Other than that the staff was great, round were very clean. Had no problems at all. Loved the location right on the river. I am definitely going to be staying here againGenuine Hotels.com guest review
Awesome experience. The entire staff made us feel like the only guests in the hotel, and I do mean the entire staff. Waiters, concierge, even the valet were all extremely helpful and courteous at every turn. Highly recommend the Hilton Palacio. I personally will not stay any where else in the San Antonio area!Genuine Expedia guest review
The staff was very friendly from valet attendant to the cleaning staff. Everything is beautifully remodeled and updated. The place was extra clean and tidy. The 10 feet to the river walk was worth the money. It was an enjoyable get away ;)Genuine Hotels.com guest review
"excellent location, worth visiting."
Room was comfortable but shower was leaking from the back splashing water on the wall. No other problem. Service was very good. Location of hotel is excellent, close to everything. Had fun, was worth staying. Would recommend to othersGenuine Hotels.com guest review
"Beautiful but loud."
Gorgeous, modernized hotel, including the lobby and rooms (despite being 50 years old). The computerized elevators took getting used to, but very cool. We sprung the extra money for the river side king and it was worth every penny. From our 8th floor balcony, we had a great view of the umbrellas at Casa Rio. If you're a light sleeper, you may be turned […] off by the mariachi trumpets blaring well past 11 PM and hearing the doors slam from all of your neighbors. Don't expect much in the way of freebies. Even wifi costs extra (unless you have an AT&T account). Read moreGenuine Expedia guest review
The hotel was very clean and modern. I was pleasantly surprised Parking was not the best but understandable considering its downtown The rooms were modern and had all the conveniences. The bed could have Been more comfortable. I guess the room next door was being remodeled because At 8:00 am the hammering and noise began. Needless to say thats what […] time we Woke up. Read moreGenuine Expedia guest review
Front desk services extremely poor. Please teach them Southern Hospitalilty. Also requested adjacent/connecting rooms at the time of booking and the hotel claims they never saw that special request. Had to stay on two different floors. Very inconvenient.Genuine Hotels.com guest review
"Close to Riverwalk and The Alamo Plaza"
Everything was good.Genuine Hotels.com guest review
Valet parking was a mess. Someone really needs to take over and coordinate that better. Staff is very rude. Also for a 4-star hotel the pool is so small and pointless. Overall did not like the stay.Genuine Hotels.com guest review
"This is real nice hotel."
I've been to diff place and this is the fist place I found is #1Genuine Expedia guest review
"Nicest hotel @ San Antonio riverwalk"
Spent Labor Day weekend @ Hilton palacio del rio and all can I say is, if u go to San Antonio book a room with river view in this hotel , the location is perfect , the room was super clean, staff were very professional , 100 % recommended .Genuine Expedia guest review
The only thing I have a problem is valet parking the Webite says it $30.00 to use it but when I get there and also when i get the bill it goes up to $42.00Genuine Hotels.com guest review
"Great place to stay...."
Great location.....Genuine Hotels.com guest review
"Great week on the river."
Had a great time in San Antonio, Tx. The room was fine and the location. Hotel could have some meal dicounts and ticket dills to help guests.Genuine Expedia guest review
loved itGenuine Hotels.com guest review
"Very nice hotel and staff. Convient to shopping"
Had a great time. Located on riverwalk by restaurants and mall.Genuine Expedia guest review
My stay was great, however the pigeons made their home on my balcony and their were many pigeon droppings on the balcony chairs - they don't seem to be cleaning the balcony daily.Genuine Hotels.com guest review
"Location, location, location"
Location was near most attractions and within reasonable walking distance. Room was comfortable but small. Wouldn't suggest it for a family. Hotel staff was friendly, attentive and prompt to respond to any request. However, the parking fees were outrageous at $39 per day for valet and $27 to self park around the corner and down the block. And I felt […] a little deceived by the advertised rate which was only for 1 person per room. There was an additional charge for 2 people in the room. So the published rates were actually not what the room rate ended up being for just 2. Everything was clean and well kept except for the pocket door on the bathroom was extremely dusty when you closed it. Looked like the cleaning staff had never closed the door and saw how much dust was collecting. Overall was good experience. Read moreGenuine Expedia guest review
"Weekend get away"
Hotel has excellent view of SA downtown and riverwalk areas.Check-in and out was superfast! Hotel is clean, views are beautiful and great location. Decor is somewhat dated and paking is expensive.Genuine Expedia guest review
"Best Place in San Antonio!"
I always stay on the riverwalk and the Palacio is the best of the best.Genuine Hotels.com guest review
A very good hotel better than average. The check in clerk was abrupt and non welcoming. The rest of the staff made up for it however as everyone I spoke to was pleasant and helpful.Genuine Expedia guest review
"Nice hotel but a/c not cooling"
This was our second stay at this hotel the only complaint I had was that room temperature on 20th flr was too warm I had to call twice to get fixed and they were able to flush filters after second time and then it felt cooler in room other than that very nice hotel.Genuine Expedia guest review
"River Walk and Six Flags Weekend."
The Hilton was the perfect place. Walking distance to Hard Rock, Howl at the Moon, Boat Rides and numerous tourist sites. I don't know why The Hilton has a 4.3 out of 5. This hotel is beautiful, the view from the rooms (river or city) are pretty cool. Rooms are clean, comfortable and have a balcony (big plus). Work out room is small but nice. Enough […] equipment to get the job done. Free fruit too. Grounds are well kept. Nice resturants and bars in the hotel. Staff is friendly and helpful. Oh my, forgot about the piano player across from the bar in the lobby. Great vacation! Read moreGenuine Expedia guest review
"Stay on the Riverwalk, Downtown SA"
This hotel was awesome, Great veiws and close proximity to the riverwalk. My only complaint would be the far away parking and the cost of parking. I knew what I was getting into with the parking situation before I booked, so there were no surprises, but it was a pretty big pain to be parked two city blocks away.Genuine Expedia guest review
"Nice view of the riverwalk and close to the action"
The hotel has been recently remodeled. It has very nice upgrades and is one of the most affordable on the riverwalk. Looking forward to our next stay!Genuine Expedia guest review
"Great location, expensive parking."
Our family enjoyed a wonderful vacation in San Antonio this past week (August). The Hilton is wonderfully located on the river. The rooms are very clean and comfortable. The views are amazing. The cafe next door has great breakfast buffet at a good price. If you don't plan on driving, self park and save, it's cheaper. We would recommend the Hilton for […] families, small but clean pool on the 5th floor. Read moreGenuine Expedia guest review
"Great location, easy river walk access."
Great experience, will do it again. Has great access to downtown San Antonio, river walk, mall, and museums in the area. Everything is within walking distance. The restaurants, entertainment and pass times are great.Genuine Expedia guest review
"Right on the Riverwalk"
This hotel was absolutely beautiful! It was right on the Riverwalk which is why we went to San Antonio in the first place. It was clean and comfortable and the hotel staff was quick and friendly during check in and check out. Also, staff members always asked if we needed anything or if they could give us directions to our destination which was really […] nice. When we return, we will definitely stay here again! Read moreGenuine Expedia guest review
"Hotel was very well kept. Room was immaculate."
Hotel was very clean and well-kept. The food at the restaurant was good. The Breakfast buffet is exceptional and certainly value for money. Great Location on river-walk. One HUGE negative, the valet service is horrendous and the price is ridiculous. At $39 per night, you have to wait 20mins to valet or even get to entrance to check-in and do self-parking. […] The valets seem to be on the own time and is obviously confused as to whether they are valet's/bellhops or the concierge. Read moreGenuine Expedia guest review
"great customer service"
I requested a room away from the elevator. a new clerk waited on me and put me in a room right next to the elevator. I went back to the registration desk and a different clerk waited on me. I explained what happened and she apologized and without me asking told me she was upgrading me to a room with a view of the river for my inconvenience. Very nice […] and hospitable. Read moreGenuine Hotels.com guest review
"Nice hotel very close to mall."
Overall a pleasant experience. Clean rooms and helpful staff. I used the valet service and it takes 30 minutes to arrive which I think is a little much.Genuine Expedia guest review
"Nice hotel on Riverwalk"
Hotel was ok only thing I didn't like was you had to park at a separate car garage and walk back to the hotel about 2 blocks.Genuine Hotels.com guest review
"A great place to stay!"
Recently, my husband, kids, and I stayed at this hotel for the second time and it was a great stay! For starters, the location is ideal. Easy access to the Riverwalk from the lowest level of the hotel. The rooms were very clean and the staff was helpful. We even ordered room service at 10 PM after a long evening at Ripley's and the zoo, and the food […] was fresh and delivered in impeccable timing. I'm extremely picky when it comes to hotels, so trust me this one is a winner! Not the best Hilton that I've stayed in, but it comes very close! Read moreGenuine Hotels.com guest review
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