The only real negative was the parking feesGenuine Hotels.com guest review
"Great location, great price"
Really liked the location of this hotel. Walkable distance to everything in the downtown district, and a block away from streetcar and light rail. The rooms are a bit small but not too small.Genuine Hotels.com guest review
"Fantastic Hotel! Great Location and Service."
Fantastic customer service - everyone that we spoke to was very friendly and accommodating. Awesome central location in downtown Portland. Public transportation is great around the hotel and can take you just about anywhere you would like to go. Would definitely recommend this hotel!Genuine Hotels.com guest review
"In town for a Wedding"
Everyone I encountered on the staff was friendly and personable and went out of their way to meet our needs. The Hotel itself was beautiful. My only real problem was the size of the room as the only options were 1 king or 2 doubles...one of my boys ended up having to sleep on the floor with his camping mat.Genuine Hotels.com guest review
My stay was wonderful. The room was nice and clean and the service was exceptional.Genuine Hotels.com guest review
The service was excellent and staff were friendly and helpful.Genuine Hotels.com guest review
When booking through Hotels, I asked for twin queens and free wifi. The hotel stated that they didn't even have queen beds in any of the rooms. They threw in the wifi due to the inconvenience but it would not have been free otherwise. Asides from this, the rooms were nice.Genuine Hotels.com guest review
Came to Portland for a friend's wedding & a soccer game. Great hotel--clean, beautiful view from the 22nd floor, nicely decorated rooms, and fantastic location (to most things in Portland, the BoltBus from Seattle, public transportation, etc....). I would absolutely stay here again!Genuine Hotels.com guest review
We spent one night. It was very close to shopping and activities. Room was good other than toilet was loose and moved. Fees and taxes increased the bill substantially.Genuine Hotels.com guest review
I booked a room at this location thinking it would be a great experience. Unfortunately the service of the Valet and the gentleman checking me into my room left a lot to be desired. Even upon checkout, I mentioned my experience, and a different gentleman was not very sympathetic. Most of the employees seemed to want to get me out of their way. I will […] state, the cleaning staff were the nicest to me all weekend, and made me feel welcome. Read moreGenuine Hotels.com guest review
"Good for business and sightseeing alike"
I spent a good deal of time in the hotel for a conference and was satisfied with my stay. The room service was quick and decent, the room was very comfortable, and the conference location was about as good as any other. In my spare time, I was also able to walk to a ton of restaurants and sites. Although I didn't catch the light rail in town, it ran […] right in front of the hotel. It was also a quick cab ride to the airport (about 25-30 minutes). Staff were friendly and helpful. I would stay here again if I came back to Portland! Read moreGenuine Hotels.com guest review
"How much did I pay for this?? Not a deal..."
We were excited to be coming to Portland for a nearby wedding and decided to splurge a bit. We generally go for the boutique venues but thought Hilton was a familiar name that would include a fabulous stay. The service was great, valet very friendly, quick, and helpful, as well as the front desk. We were disappointed to find broken fixtures in our bathroom, […] "complimentary" water at $2 a bottle, a phone from the 80's and all room service and bars closed at 11pm. We enjoyed our stay but felt for the price, maybe Hilton should try to live up to the standards of their name. Read moreGenuine Hotels.com guest review
I stayed here one night. Room was nice, very clean and nice view. Bed was comfortable and I loved the complimentary water. Front desk staff was friendly and housekeeping said hello everytime I walked by. Location was convenient. I would definitely recommend to others and stay here again as well.Genuine Hotels.com guest review
The hotel was clean and the staff was nice and helpful. The location was great and within walking distance of pretty much everywhere downtown.Genuine Hotels.com guest review
"Stay away from the room next to elevator"
i got assign to 1501 and it's right next to the Elevator so in the early morning I can hear those three elevator goes up and down the whole time when passing through 15F. I didn't know what sound was it, I thought someone was dragging the luggage on the hallway but finally realized it's the elevator. =( Thank God I was too tire to hear it at night but […] every morning I woke up by those sound. Other than this, hotel has nice coffee machine with togo cup so I don't have to buy coffee outside. I like it. I wish they can at least provide 1 bottle of complimentary bottle water, they charge $2 each. Read moreGenuine Hotels.com guest review
"Could have been better"
The front desk staff, the security and the valet were wonderful. The lady at the work out counter and the waiter that waited on us at breakfast did not maintain the level of customer service I expect from Hilton. They were both border line rude, unfriendly. The bathtub had a long hair in it when I went to shower, the bathroom slider door needed to be […] washed (the glass portion) which is not totally noticeable unless the door is shut and the light gold curtain had a big black stain by the rod. All could easily be cleaned if someone took the time to look. Read moreGenuine Hotels.com guest review
"A great stay"
Upon pulling up to the hotel, the valet immediately stepped to our door side. She provided us with several parking options. She was well informed and accurate. The check in desk was quick and accommodating. As soon as I walked into our room the bell captain called and delivered our bags immediately. When we headed out for sight seeing the concierge […] provided us with a map of the area, highlighting the areas we requested. The pool, spa, and fitness center area were excellent. We checked out, leaving our bags in storage. When we were informed our flight was significantly delayed, they allowed us access to the pool to allow our kids some additional swim time. The rooms are not huge, but this is a downtown high rise hotel, where extra large rooms should not be expected. This location is easily accessed from the highway and all of the hotspots to visit are easily reached by walking. We rate this hotel very high and would gladly return. Read moreGenuine Hotels.com guest review
"close but high priced"
As far as the cleanliness, comfort and convenience of the hotel goes, it was great. I was disappointed with the price for what amenities were included. There was no refrigerator in the hotel room, the room itself was small compared to other hotels in the area and continental breakfast was not included.Genuine Hotels.com guest review
Upon arrival we learned our room was upgraded ... Slightly frustrating because we had to drive to the other building during 5pm traffic, but it was worth it in the end. After an evening out, we were pleasantly surprised to find strawberries, dipping sauce, and sparkling wine in our room.Genuine Hotels.com guest review
"Located near several venues"
Located within walking distance to several venues. Thank goodness the have below ground and valet parking, because you would have trouble even finding paid parking nearby. The hotel is clean, modern and very professional.Genuine Hotels.com guest review
"Great location, wish there was a fridge"
The location was very convenient to Pioneer Square and other areas we were visiting during our stay. The beds could have been larger (most other hotels in area have two queens) and we were shocked that there was no fridge in the room. When we inquired we were told that they took them all out and were waiting for new ones. Why not leave the old one until […] new ones arrive? Staff was pleasant though. Also the continental breakfast was extremely expensive for just offering up cereal and some fruit. Read moreGenuine Hotels.com guest review
Great location and the rooms were nice!Genuine Hotels.com guest review
"Spacious hotel room and good location but........"
The hotel rooms are very spacious and is located in a good area not too far from the farmers market and other attractions. The problem is that the wallpaper and furniture is a bit outdated. The wallpaper you can see the yellowing on the walls. The drapes were not clean and walls in the shower was not maintained with holes and a bit of dirt. The housekeeping […] came at odd hours. One example was at 4:30pm PDT, we get a knock on the door follow quickly with an opening of the door. I didn't even have a chance to respond and I quickly dash for the door. She just wanted to know if everything is ok. Shampoo and body wash replacements was not given until requested. Overall experience is still good but I will try other hotels first if I stop by again. Read moreGenuine Hotels.com guest review
"Easy to walk the downtown"
Hotel was clean and quiet. Located so all areas of downtown are walkable. Would stay here again!Genuine Hotels.com guest review
"Great location, rooms need upgrade"
This is a great location if you want to do sightseeing and shopping. The rooms though are overdue an upgrade and the bathrooms need a working exhaust fan.Genuine Hotels.com guest review
"Finally found our favorite place!"
Perfect location for parking the car and leaving it for the duration of the visit, everything is within walking distance or a taxi can be summoned at a moments notice. Staff was fantastic, curb side service, wait staff in the restaurant, front desk and housekeeping, all were extremely attentive. Clean, fresh and comfortable room and beds. Thank you […] all. Read moreGenuine Hotels.com guest review
"Great location, but a bit expensive"
The hotel is in a great location. It is within walking distance of the Willamette river and there is a market on Saturdays and Sundays. The area holds true to the saying don't go south of the tracks. In this case the light rail tracks, however if you want to visit such places as Voodoo donuts, you will need to. Just use caution. The hotel itself has […] two building located minutes from each other. Take their advice, know which building you are staying at BEFORE you arrive. We stayed in the Executive tower, which means you can park directly in the parking garage and there is an elevator that goes down to the hotel lobby. Parking is not free and when we stayed there was 28.00 for the night. Kind of expensive. The room itself was nice. No microwave or fridge. That was surprising and a little bit of a let down. The bed was fairly comfy, but seemed a little small for a king. The single sitting chair needed to be cleaned. The desk was basic. Hence this is why I say the price was expensive for what you get. I've stayed at other Hiltons and this one could use a remodel desperately. The carpets in the hallway have seen better days and the tile in the bathroom was starting to turn brown in places. The view of the city was not a great view either. Our room looked out onto a roof top parking garage. We only stayed one night and it was fine for that one night. I probably would not get a room there again unless they did a remodel or gave a huge discount. Read moreGenuine Hotels.com guest review
Charge for wifi, $ for water. Brunch was over priced and not maintained ( breads were not replaced in half hour we were there.). Omelette was not what ordered and took 10 minutes. At check out fee for breakfast hadn't been posted two hours later. Rates have gone up and we're not likely to stay again.Genuine Hotels.com guest review
Rooms are small as you would expect. But if you want to be in DT, this is a great location.Genuine Hotels.com guest review
"Great downtown hotel"
The Hilton Hotel and Executive Towers is actually 2 separate hotels. We stayed in the Hilton Hotel part. The Executive Towers is across the street. The staff was attentive, the room was clean. They have valet parking, but due to a parade, we had to park in a parking structure about a block away. As soon as the parade was over at 11::30 pm, the bellman […] wheeled a cart to our car a block away and took care of our luggage. The rest of the service at the hotel for our 2 night stay, including the restaurant in the hotel and the hotel suggestions made by the staff for nearby restaurants, activities and directions was excellent. Read moreGenuine Hotels.com guest review
Having the room there really made our stay! Nice room, great view, good sleep.Genuine Hotels.com guest review
Very nice and quiet. Parking was $26. Overall great location.Genuine Expedia guest review
"Nice quiet comfortable room with great views"
Not very big but a good location, nice and quiet and we had a great view of Portland out our windowGenuine Hotels.com guest review
Hotel was nice and clean. Service was good. Location was great. Walking distance to pretty much everything in downtown. However I wasn't informed of the $27/day for self parking. Upon arriving I was told $32/valet or self park. It would have been nice to be given the heads up. But overall satisfied with my stay here. Would come backGenuine Hotels.com guest review
Super convenient hotel, located in the heart of downtown. The room is very cozy, though a little bit small. All in all, recommended!Genuine Hotels.com guest review
"Good hotel option downtown"
Good hotel choice down town if you can get a room for a reasonable rate. The rooms have a nice size and decent amenities. You are walkable to all the downtown shopping and the pearl district. However, most of the great restaurants, and local shopping will require you to drive or take a cab to it. We parked at the parking garage across the street which […] was $18 a night instead of $32 with the hotel valet. Read moreGenuine Expedia guest review
"Great location, good quality, and excellent value."
Really great location and quite nice... Fantastic for the room rate.Genuine Expedia guest review
Nice clean and comfortable room. Would go back tomorrow.Genuine Expedia guest review
"Great location in downtown Portland."
Walked everywhere. Great location for shopping and restaurants and museums.Genuine Expedia guest review
"Great hotel - new and comfortable"
It's new - you can still smell construction, just a little bit. Great free breakfast (can be overcrowded on weekend from 9 to 10am - just come earlier!). Clean pools, free computer access, free slow wifi (works ok for simple browsing) + paid fast wifi. The location is not the best - it is near the big train station, and sometimes you can hear the engines […] (if you know what to listen to). But from the other side of the hotel - it's Pearl District, all new and shiny... It was a great stay for our family (5 people, including two toddlers) - with a kitchenette, a living area with a sofabed... Could have more than 2 chairs, though. Read moreGenuine Expedia guest review
"Nice hotel in the heart of downtown Portland!"
Comfy bed, nice room, great staff. The room and bathroom were tiny, that's my only complaint. Other than that it was great!Genuine Expedia guest review
The pictures and location that was shown in the website was not what I reserved. I went to the address indictated on my reservation and I was told that I was at the wrong location. The room, the pool, and the hotel were not worth what I paid. No fridge in the room, the bathroom was very small. The tub and sink had mold. I will definetly not return. […] I went to their restaurant and after waiting for water for 20 minutes, and no menu I decided to leave the restaurant. I'd give this place 2 stars, and that's only because of location. Read moreGenuine Hotels.com guest review
"Check your credit card after you leave"
Would of rated higher, but once I got home I looked at my bank account, four charges of close to 400.00 buck, I never even used my card at the hotel, I guess the hotel staff has free will with your card, I will never used the hilton again, now im in a fight to get my money back, as I used expedia my room was paid in advance, hilton is a rip odd bew […] are.... Read moreGenuine Expedia guest review
Hotel is ok, nothing special only advantage is downtown locationGenuine Expedia guest review
"Short walk from Amtrak"
Hotel was about a mile from Amtrak Station. A block from Pioneer Square and close to lots of places to eat. For coffee drinkers there were several Starbucks within a few blocks. It was a good locationGenuine Hotels.com guest review
Very comfortable room, and the staff was very friendly and helpful. Great location to the city rail system.Genuine Hotels.com guest review
"Worst Hotel Stay Ever"
Staff was incorrigible. Will never stay here again. Too many options within a few blocks at the same or less price.Genuine Hotels.com guest review
We travel to Portland several times each year to visit family. We were unaware there were 3 huge events going on in Portland that weekend and having booked another place to stay that turned out HORRIBLY bad (can you say planes flying over your head every 3 MINUTES) and we left after only one night, I tried to find a place to stay in downtown Portland […] at the last minute on a Saturday! Thank goodness the Hilton had 1 room left. The staff were very friendly and helpful. The location was perfect for everything we had to attend that night and the next day. We could walk to everything. The room was very spacious and very QUIET (unlike the previously mentioned accommodations). I will definitely be staying here again and again in our many trips to Portland we make year after year. Read moreGenuine Hotels.com guest review
Staff and Hotel were excellent , great location with walking distance to the waterfront, shopping , restaurants and Portland Saturday Market. Concierge and Valet were great!Genuine Hotels.com guest review
We loved how central the hotel was to everything we wanted to see: Sat. Farmers' Mrkt, Food trucks, Washington Park etc. It was a bit more than we wanted to spend, but we had a blast at the pool and the rooms were super clean!Genuine Hotels.com guest review
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