"Not bad for the money"
For the money this is a good hotel considering the location in NYC. You are positioned right on the Avenue of the Americas with easy access to the subway, walkable to Central Park, Times Square, Theatre District etc. However, the hotel is huge and always crowded. It is a convention hotel. The rooms are a little worn but the hotel is clean, the beds […] are not bad and the showers in the bathroom have good water pressure. Not a bad arrive and see the area hotel. Also not bad for first time to NYC tourist sites. Read moreGenuine Hotels.com guest review
This was our second stay at the NY Hilton. Other than having a dirty room on arrival, everything was fine. The hotel addressed our issue right away, so it was no big deal.Genuine Hotels.com guest review
Hotel was in a good location, other than that no service with a smile, had to pay for Internet because I was not a high enough hhonors member. Shower did not drain completly. Had to pay to check luggage. Not a good Hilton experience.Genuine Hotels.com guest review
Stayed here for a conference. The conference was disappointing but this hotel wasn't. Excellent gym, better than NYSC.Genuine Hotels.com guest review
"Getting old but in great location"
The hotel is located in a great location near 2 subway stops on different lines and decent walking distance from times square and "the rock". The lobby is grand but no place to comfortably sit. The elevators have different ones depending on what floor you are one. so get on the right one!!!. The elevators were in need of some repair Sometimes the door […] wouldn't shut or when calling on your floor it would by pass you and you are waiting for over 5 minutes at rush hour. The hallways don't give you confidence of the cleanliness of the hotel they are a mess! We were on the 19th floor. The wall paper was hanging off the walls and stuck up there with masking tape or just let hung down... Please give this a little TLC !The windows let in a lot of sound at night so if you are a light sleeper get a room higher than 19! The beds are too soft for my liking. We had two double beds. The pillows were divine. Luxury hotel but the wallpaper and bathroom paint left a lot to be desired 3.5 stars. there are several parking garages nearby with discounts $35 per 24 hours ... look for it on the web Read moreGenuine Hotels.com guest review
"Good meeting hotel."
Mattress a bit soft but hotel. Needs full service restaurant. Great hotel for business meetings.Genuine Hotels.com guest review
"Avoid with Sprint"
Hotel is fine. Not over the top by any measure but very functional and comfortable. I have Sprint and if you do, you will not be able to use the phone in the hotel. You must go out in the street to make or receive calls. I was there for a week of business and it was very difficult to manage and the in room phone rates are prohibitive.Genuine Hotels.com guest review
Lovely Hilton and so close to the Theatre district, it's a crime not to go see a show. Also, absurdly close to Central Park, which makes for nice morning strolls. I'm happy to have had business take me here; very comfortable rooms.Genuine Hotels.com guest review
People could be a little more friendly and helpful at front desk. It seemed like a big effort to answer questions! Smile ... Be nice!Genuine Hotels.com guest review
I had a lovely time and I will definitely stay again!Genuine Hotels.com guest review
Excellent serviceGenuine Hotels.com guest review
"Good location and value for the price"
Overall no complaints and the room was nice. It did take 35 minutes to check in but the staff provided water to the long line of customers waiting to check in. Had some neighbor issues with sound but security responded and it ceased immediately. Due to location and price I would stay again.Genuine Hotels.com guest review
"Great hotel: Executive Lounge is NOT convenient"
Loved the hotel. The staff was very nice and helpful. Great location... easy to Broadway, Central Park, eating and shopping. Paid extra for the Executive Lounge and got the Executive floor on the 44th floor but found out that the lounge was in the lobby. Very inconvenient and was the only bad part of the stay.Genuine Hotels.com guest review
Larger room than your average Manhattan hotel!! Loved the view up 6th Avenue! I'll definitely be staying here again!Genuine Hotels.com guest review
I was very ill and the hotel security helped me get to the hospital. I really did not get to enjoy staying in the room because I was so sick.Genuine Hotels.com guest review
I think this hotel needs vending machines on the floors so that you don't have to pay a ridiculous price in the lobby for a quick drink or snack. The food prices were outrageous....$4.00 for a cup of morning coffee????Genuine Hotels.com guest review
"One Day University"
Loved it. The room was lean, quiet, and convenient.Genuine Hotels.com guest review
This is a good all-around hotel.Genuine Hotels.com guest review
"Easy to navigate to/from"
The Midtown Hilton is super easy to find. And every taxi driver knew exactly where it was. Conveniently located near Central Park and a short taxi ride to many wonderful NYC neighborhoods. Clean room, good water pressure, and the room size was larger than most NYC hotels. The concierge helped with suggestions and directions on more than one occasion. […] The restaurants around we're delicious and hospitable. Would definitely stay here again! Read moreGenuine Hotels.com guest review
The room was clean, the beds were comfortable, and the 24 hour cafeteria is awesome. I would stay again. My only complaint was that I lost the valet ticket, so it took a while for them to find my car (which is fine), but it then caused me to have it there 5 minutes over the 24hour point, therefore costing me another $20 for parking (just for 5 minutes […] because I lost my ticket). They could have adjusted that, so if you stay there-DON'T LOSE YOUR VALET TICKET. Read moreGenuine Hotels.com guest review
Very clean and friendly. Within walking distance to all of new york attractions. Definitely rexommenedGenuine Hotels.com guest review
"Great hotel in a great location."
The room was clean and the staff was friendly an helpful. I recommend staying here.Genuine Hotels.com guest review
Everyone at hotel was great except for the bell man that was cursing and trying to get one of the hotel guest to fight him in front of your hotel with about 30 other guests watching.Genuine Hotels.com guest review
"Location, location, location!"
Second time staying at the Hilton Midtown and so glad it was as good as the first time we stayed there. Close to all attractions, no Times Square craziness and crowds, and comfortable/clean rooms. Would highly recommend it.Genuine Hotels.com guest review
"We really enjoyed it"
Location it's the best. Close to everything you need. Staff was great! - friendly and helpful. Hotel is maintained well, room was clean with comfertable beds. Will stay there again.Genuine Hotels.com guest review
The hotel was fine maybe could have been even great but the receptionist made you feel unwelcome because it was booked through a third party. it was obvious in her tone as she specifically mentioned that it was booked through a third party. In addition they would not accept the Hilton members number nor would they print a receipt at checkout.Genuine Hotels.com guest review
"Great hotel and location"
We stayed over the Christmas holiday and it was an absolutely perfect location for everything you want to see/do in midtown. If midtown is not where you plan to spend the majority of your time, then I'd suggest a less crowded area. The rooms are small, but our family of four spent very little time in it. It's well worth getting a room on the executive […] level to have access to the breakfast in am and reception in evening. Overall, we were very pleased with the hotel. Read moreGenuine Hotels.com guest review
"Not everyone is comfortable at 70 degrees!"
Being from the southwest New York in January can be a pretty chilly experience, but I didn't expect it to be in my room! I tried unsuccessfully for 3 days to get the hotel management to raise the core temperature of the furnace so I could get my room above 70, which basically is cold air, to no avail. On the second evening I talked with a customer service […] manager in Texas who called the Midtown Hilton Manager and who was then supposed to call me in my room. Never happened! I spent the next 3 nights in a room with the system completely shut off, because it was better to be 70 with no cold air blowing on me! Will think long and hard about staying there again. Read moreGenuine Hotels.com guest review
OK, but the thermostat was not working and for late night arrival, it was painGenuine Hotels.com guest review
"Expensive hotel but no free internet on the rooms"
I expected more amenities due to the price I paid, but I was surprised when I see that the internet was not free, there was a lot of noise during the night and the hotel does not offer even a bottle of water, so disappointed.Genuine Hotels.com guest review
"Perfect location. Great room, great service"
Love the Hilton Midtown. Easy walking distance to all theaters and restaurant row. Very roomy accommodations for a great low price.Genuine Hotels.com guest review
Massive midtown hotel close to Rockefeller Center. Fitness center is fairly large with a lot of cardiovascular equipment. Enough strength training equipment to get a good workout. The elevators were overwhelmed by a large party on one of the upper floors of the building. After 15 minutes of waiting for a "down" elevator one of the staff members was […] kind enough to show us to the "service" elevator. We may have been there for another 15 minutes if we were not shown the way to the service elevator. Read moreGenuine Hotels.com guest review
"Weekend family get away"
This hotel was amazing. Have absolutely nothing bad to say about it at all. The staff was very friendly and very accommodating. You cannot find a hotel in a more perfect location than the midtown Hilton. It is a very short walk to Rockefeller center, Central Park and Times Square. In the future I will only stay at this hotel.Genuine Hotels.com guest review
"Standard Hilton - not disappointed"
Apart from some construction in the elevator lobby and 2 elevators not working (which left only 1 for the group my floor was in) everything else was great. Large clean room. Friendly staff. Great price for location. What I expect from a Hilton. Nice stay.Genuine Hotels.com guest review
"Right in Times Square"
Much larger / more room, than any hotel I have been to in New York. Additionally they have an attached underground valet parking garage.Genuine Hotels.com guest review
Had a blast here for two nights for Phish. Close to everything.Genuine Hotels.com guest review
"Wow! Got a true taste of the bad rep NYC gets!"
What would you think about a hotel that has a seriously deteriorated bed in its use? And what would you say if when you called to report it that the desk clerk was snotty? And that noone from management contacted you, that you had to persist in running them down? "Oh, that's just NYC"?? or "Oh, that was right before Christmas"?? We were outraged to […] be treated that way, then very annoyed to have to give up our time to follow the complaint through, and of course, miserable from the bad night's sleep and the resulting painful backs. Management did give us a credit of $zz & apologized - but that just doesn't make up for it. Have NOT had this kind of eperience in NYC before. Read moreGenuine Hotels.com guest review
Stay was okay. For the amount charged for the room it was a disgrace. Hair left in the tub from the previous occupant! That was just gross. Having no refrigerator in the room forced you to go out to eat or give Hilton more money by eating in the hotel. What's the point of having an ice bucket when you don't have a fridge to put anything in? They need […] to upgrade the mattresses throughout the building. Come on Hilton, invest in new mattresses!! It would make for a more comfortable stay and gain repeat customers. The location is spot on. Unfortunately the lackluster amenities show and the lack of cleanliness of the room was unacceptable. Good thing I travel with my own set of sheets and towels! Read moreGenuine Hotels.com guest review
It was great a little on the expensive side but great people very helpfulGenuine Hotels.com guest review
"Ok but temperature at room too hoy"
Ok. But service at room needs to improveGenuine Hotels.com guest review
"2013 Holiday Trip to NYC"
The New York Hilton Midtown is a great hotel. Centrally located in the theater district, this hotel has all of the ammeneties one could need. Rooms was spacious for my wife, son and me. Bed was comfortable. I would highly recommend this hotel.Genuine Hotels.com guest review
Breakfast is overpricedGenuine Hotels.com guest review
I thought the staff was surly and not hospitable. The bathroom was in need of renovation. The paint on the ceiling was peeling. The wallpaper was peeling. The stopper in the shower was not working. They didn't honor the upgrade that was promised in your material. We were supposed to get the deluxe room and we definitely got the basic. Location was […] fantastic. Read moreGenuine Hotels.com guest review
The Hilton is in a GREAT LOCATION. Minutes from almost everything. The Hotel was clean, staff friendly, great little restaurant downstairs. However, for the price we paid, we expected at least a refrigerator in the room with water & a coffee pot! And perhaps a shower curtain liner. You CAN hear everything going on in the hallway & that was a bother […] at night. Otherwise, it was a great stay. The location can not be beat. Read moreGenuine Hotels.com guest review
"Excellent New York experience"
Very nice. Hotel service is amazingGenuine Hotels.com guest review
"Great Hotel in Great Location"
Hotel was good. Very centrally located and near to attractions like Radio City, Rockefeller Center, Central park and even walking to Times Square. Will definitely stay here future visits to NY.Genuine Hotels.com guest review
Long wait time for everything. When we got there room was not ready. Waited many hours for the room we wanted. Drawers in dresser in the room would not close. They were totally open. Tried to rent aovie and they messed up our cc at check In so another hassle. When in the room someone with a key came barged in during mid day for no reason. Realized when […] we got home two gift certificates we had laying out were gone. Read moreGenuine Hotels.com guest review
Check in was easy and pleasant.unfortunately the valet's were backed up. We waited 30 minutes to leave our car. But they made up for it in helpfulness and friendliness. Our rooms were very comfortable ,clean and easy to access.overall I would recommend this hotel and I would stay here again.Genuine Hotels.com guest review
Location is perfect to be able to get around and see all the sites. Parking garage attendants friendly and helpful. Definitely will stay here on our next trip.Genuine Hotels.com guest review
Great midtown location. Hotel was very busy since it was Christmas week. Service was excellent, Employees very helpful. Will definately stay here whenever we go back to NYC. Overall a great stay.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )